Bright N Fresh was seriously the best investment during our move-out process!…read more I am one to always do things myself to save money, but this time around, I wanted to try out a cleaning service out of convenience. We lived in our apartment for over 5 years, so I did not have the time or energy to deep clean it while also juggling a full-time job, packing, and moving out. From start to finish, the team was very communicative, flexible, and friendly. They are very quick to respond and to send updates. They also have coupons occasionally! Overall, I feel like their customer service was top notch. For the actually cleaning, it was more than I could have imagined! Our apartment wasn't in horrible shape, but Susana was able to get rid of stains and gunk that I've tried to get rid of all 5 years! She got into corners and spaces I would not have been able to do on my own. AND, she was a one-woman team! Our property manager was shocked and said that he had never seen an apartment so clean at the move-out inspection. Lastly, I would like to share that we got our ENTIRE deposit back! No need for a separate cleaning fee. I could not recommend Bright N Fresh OC more. They have really changed my perspective on hiring a cleaning service rather than doing it yourself. If you have the means, it is definitely worth the price!!

I hired Fresh & Bright Cleaning for what I clearly requested as a deep cleaning, with my main…read morepriorities being the kitchen and two bathrooms. Two cleaners were at my home for about two hours, and unfortunately I was very disappointed with the results. After they left, there was still visible buildup, dirt, and areas that had clearly been missed. I took photos immediately after the cleaning because I couldn't believe how much still needed to be done. When I reached out to express my concerns, I wasn't looking for an argument--I simply wanted the quality of work I paid for to be acknowledged. Instead, I was told I never requested a deep cleaning. I went back and provided screenshots showing that I did request a deep cleaning from the beginning. Rather than taking responsibility or offering a reasonable resolution, I was told that the two cleaners sent were their "best cleaners" and that there just wasn't enough time. My issue isn't with the cleaners personally--it's that if a deep cleaning couldn't be completed in the time scheduled, that should have been communicated upfront instead of leaving the job incomplete. I would have appreciated accountability and a solution rather than excuses. Based on my experience, DO NOT USE THIS COMPANY. I have cleaned my bathrooms claiming false information. That I haven't . Took them 2 hours to do 2 showers. I should have stayed and watched what was being done with the time. Respinse to company to their reply: Thank you for your response, but I do need to correct a few inaccurate statements. I never said my home had gone five years without being cleaned. I said it had not been professionally cleaned in that time, which is very different. My bathrooms and kitchen have been cleaned regularly by me. Suggesting my home went five years without being cleaned is simply not true. I also specifically requested a deep cleaning of my kitchen and two bathrooms before booking the appointment. If two cleaners could not complete that work in the scheduled time, that should have been communicated before or during the appointment--not after the service was finished and paid for. My disappointment is not that my home wasn't made perfect in two hours. It's that there were still obvious areas with visible buildup and grime left behind, as shown in the photos I uploaded immediately after the service. Those photos were taken after the cleaners left and accurately reflect the quality of the work I received. Rather than acknowledging the areas that were missed or offering a reasonable resolution, your response places the blame on my home while including statements that are not accurate. I believe future customers deserve to know both my experience and the company's response so they can make an informed decision. This response addresses the specific claim about "five years," reinforces that you requested a deep cleaning, and stays professional while highlighting the lack of accountability.

Called them they did a good job for a property I own. Price was straight forward and I have no…read morecomplaints.

Amazing! I used them once for a deep clean of my one bed, one bath with the intent of doing regular…read morecleanings afterwards and am SO HAPPY with their work and attention to detail! The price was a steal for all that they did and I will absolutely be using them for my future cleaning needs. Also the company's response for a quote was quick, they came and left on time, and called before service to make sure we were all on the same page of what was being done. So pleased, thank you!

This is not an average deep clean.... this is professional cleaning!!!…read more Flori and her time were amazing. They worked so hard and stayed up till 2am working on my home. Communication was excellent with Flori. Quality was amazing Cost was pricey but you know what.... having a clean home and peace of mind is WORTH IT. No regrets choosing La Shine. Will book again in the future.

This business is NOT A JOKE…read more I don't know how else to say it, but in essence, this service brought in an army of professional cleaners and organizers and completely rejuvenated my house. The amount of detail and effort was unbelievably heroic. They cleaned the ceilings, walls, every crevice, disassembled/cleaned/reassembled my kitchen appliances, moved everything, scrubbed everything, turned the entire house upside down and did a total restoration. My stove was cleaned to the best of my ability, but after they did their magic, the years of baked on oil and grime were erased completely. They recaulked the bathrooms and touched up the paint on the cabinets. What! Toilets were cleaned amazingly well even the inside of the tanks. They completely renewed the house. As a result it feels new. There's so much less dust now overall. We didn't have a neglected or dirty house in the first place, but they went so far above and beyond what we were capable of. It's astonishing. Do not hesitate to engage with this company. Total professionals. Unreal results and they've clearly made a science out of this. These are not janitors or Housekeepers, though you could get them to maintain the place. These are professionals who are highly trained and passionate about what they do. Apologies for not having enough time to list what they've done or how massive the impact was for my family.

Silvia and her crew did a fantastic job on the deep cleaning of our house!!…read moreFrom the bathrooms, kitchen, dusting the many small items and the shutters!100% satisfied with her great work! I will definitely be booking for monthly cleanings in the future! Thank you!

Move In Clean- house was already semi cleaned by owner but I need some extra attention to detail…read more I recently hired this cleaning service company, and I'm extremely disappointed with the results. My photos speak quite clearly and loudly about the poor quality of their work. In one photo, the bottom left corner of my kitchen countertop was left with a spiderweb and dead little spiders, showing their lack of thoroughness. Another photo shows the sliding door section between my living room and patio, which I had specifically requested to be washed thoroughly, but it was clearly neglected. I was not trying to pay less per hour; I was willing to pay for a quality service. However, instead of addressing the issues and fixing the situation, they blamed their poor performance on a lack of English proficiency. This is unacceptable and unprofessional. I do not recommend this business to anyone who is actually trying to get their house cleaned. It was a complete waste of money. Save yourself the frustration and find a more reliable cleaning service. I paid for 2.5hrs

Updating because Kini was very responsive and willing to repair the damage to our glass. The way he…read morehandled the situation was extremely professional and I respect him and his company for the way they handled everything.

Very responsive and accommodating!…read more Kini and team came in and did such a fantastic job. They even cleaned our couches and rugs at the discount price. Thank you!

We had them start last week as we were very unhappy with our current service. They did a really…read moregreat job! In the kitchen, appliances were moved so the surface could be cleaned. When we did the walk through I showed them the basic services that should be part of the weekly cleaning that were not being handled by our current vendor. With 14 people using 3,600 sq feet of office space and two bathroom having things cleaned properly isimportant. Thank you

I had such a great experience with Smart Janitorial! When I needed deep cleaning service for my…read morebusiness, I wasn't sure what to expect, but my account representative, Issac totally put me at ease. They walked me through everything, and before I knew it they had started the work. What stood out most was their work attitude and performance. It's rare to find a company that makes things this easy, and I will use them again in the future.

First off I love that they use non-toxic cleaning agents doing their job. They did a great job…read morecleaning for a house that hadn't been cleaned in awhile. Very nice cleaners too. Very polite, friendly and communicative! The place looked 100% better after they were done. I'll definitely be using them again!

Before we discovered Evergreen Cleaning, we felt overwhelmed owning a big house with lots of family…read more and getting it cleaned for our different relatives. But thank goodness we now have Evergreen Cleaning with wonderful, Cindy and the outstanding expert cleaning people she sends to our old family Balboa Island beach house:after our call of " help, we need your expert miracle workers " Now we have peace of mind, having Evergreen and Cindy, in our lives to rescue us.

High quality cleaning, and fast too. Came on-time the very next day and was done within the quoted…read moretime frame within the quoted price. Excellent communication throughout.

A crew of three, one man and two women did all the cleaning I expected in an hour and 10 minutes…read more I live in a 500 square foot studio adu and I was pleased with their detail and efficiency. I will use them again.