First and foremost I want to say that all of the staff is amazing always friendly and very helpful. I just moved out here from Los Angeles and let me just say that this is by far the best dispensary I've been too! I was so amazed on how great "Chiara"? A young lady not too sure if I misspelled her name. But she deserves a raise lol ....she made my day!! I was so sad and didn't really know what to buy so she was so helpful. She turned my frown upside down:) because of ppl like that makes me want to come back again. I lovvvvvvveeeeee Caliva read more

First time in Cali and we stopped here and man I'm glad we did! We got one of the coolest bud tenders with tons of knowledge to basically walk us through whatever we needed. We made another trip back a few days later and again everything was on point no complaints. Highly recommend everyone stopping here this place is everything your looking for in a cannabis dispensary experience. read more

Been coming here for years, usually it's okay, but and we had went to pick up an online order recently, only to discover that they had cancelled it without notifying us and told us to just reorder it and if it's out of stock they'll just cancel it again and probably won't tell us?! Not satisfied. Will be going somewhere else now. read more

Worst delivery experience. Everywhere else I go can give me plenty of notice if they can't do same day delivery. Here they won't tell you at all or wait until it is too late to go somewhere else. Does not matter how early you order read more

5 Stars for Sanji(please excuse if I misspell). Stuck to what I was interested in, didn't try to up-sell me or "bang the drum" on inventory they needed to push. Was honest about why he did not prefer particular brands, but still gave the most popular choice as asked. Knew his shit! From one customer service rep to another, this guy rock! Top brands I've trusted for a time... Can vouch the vape cartridges are top shelf without getting too over-priced compared to other dispensaries around. Comfortable atmosphere and friendly staff. Decent amount of people in line but there were plenty of budtender's so I was in/out in less than 20 minutes (including registering an account as a part of my first visit). read more

Tried to go back to Caliva for an emergency restock only to get home and find that the cart I literally just bought is missing about a quarter of the juice. You can see from the time I bought it to the time I have gotten home that no time has lapsed. This isn't a different cart. There's no way I could smoke this much in that short of a time. Honestly, such a shame. I tried. Don't trust these guys. Never know what kind of problem you're gonna have here. read more

Caliva - Cannabis Clinics Near Me - San Jose, California

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Great first time discount, exceptional service and I love the technology to order curbside. Clean, and Efficient.

I'm as noob as it gets with THC. I only come here to purchase for my pothead friends' birthdays. First time I came here, I was completely confused. I had no idea what I was ordering or what I was looking for, but the staff are so patient and helpful. Sativa? Indica? Hybrid?!!? Someone help me... and there they were! Over time, I've become more accustomed to the terminology, and now I can say I can order gummies and cookies confidently. Thank you so much Caliva for guiding me through my journey through this side of the world I have never touched. Y'all are awesome! read more

I have been coming here for some time. The customer service is amazing! I met this young man by the name of Yousef. He was amazing. I'm still kinda new to the cannabis world and he educated me and shared with me what was the differences of strands. And in doing so he kept a smile on his face. I fully enjoy walking into Caliva. We are treated like family and that's how it should be. Thank you so much Yousef for all your help! You rock at your job!! read more

Really good customer service, everyone is super nice here, there might be a wait sometimes, it's worth it

Security is nice, whole entire store is amazing, clean, and organized. Budtender Karley especially is so special to the team, and always makes sure I get what I'm looking for by being very attentive, and detailed as well as very well versed in the products and techniques for smoking, edibles, vapes, etc. She tends to know and have information on anything theyre selling off the top of her head, and I really appreciate that because it shows shes interested in helping, eager, and helps me find what I need fast because I usually want to get in and get out as soon as possible to enjoy my purchases. Thanks again Caliva. read more

Love this place. Employees are friendly and helpful, my mom goes here too now will recommend to anyone who likes quality buds and excellent service read more

Becca was amazing in all the rights ways! She was patient and friendly upon my arrival and helped me decide what was the best option for my needs and wants. I am so glad I have a dispensary that I feel comfortable walking into and have Becca to help me make the right choice. Love my Becca:) read more

I was used to buying from delivery services, but after meeting Chi, a budtender that used to be a caretaker before she worked at Caliva. She was an absolute angel guiding me through their stizzy inventory. I already knew before hand what I wanted and I'm already quite the connoisseur, so nothing in terms of the bud nothing was new to me. The home-y feeling of this shop, easy pathfinders, and how kind the budtenders really stuck with me since I've never been to a dispensary before. Great people, great bud. read more

Use Caliva for sure. They are so kind, responsive, helpful, and have the cutest delivery bags. My delivery person was super cool and patient when i had forgotten to put my apt number in. I had a question about cartridges and had some user error on the app and a representative actually called me to help me out! Talk about above and beyond. Love this place and love these people! 10/10 read more

Caliva stole $32 (+tax) from me. They're good... until you need them to act like a Reputable Business. Placed an order for delivery early Wednesday afternoon, the guy showed up 6 hours later. The receipt looked okay, I got upstairs, opened the bag, and saw they missed one of the items I paid them for. I immediately tried contacting them... sent numerous emails, left messages on their website "support" chat. Not a single response. Late Thursday morning I finally got ahold of someone over chat. No apologies for messing up my order, he actually seemed annoyed that they'd have to deliver it. They finally committed to delivering it Thursday and... nothing. Nadda. It's now Friday afternoon. Not a single response to any of my follow-up messages. Yes, Caliva stole $32 (+tax) from me. The worst part; I paid in cash. DON'T MAKE MY MISTAKE -- If you insist on rolling the dice with them, use your debit card, DO NOT GIVE THEM CASH. At least that way, if they scam you as they did me, you can contact your bank's fraud department. I'm not going to waste my time taking them to Small Claims Court for $32 (+ tax), so I'm left with Yelp and the complaint I just filed with the California Better Business Bureau. Sigh. read more

Nice place and nice help! Thanks Yousef for helping me and providing recommendations!

I have always had an enjoyable, fun experience visiting Caliva. The product selection, ambiance, and customer service has always exceeded my expectations. May 28th was no exception. I had the pleasure of being helped by Karley :) - a fantastic sales associate who has (who recognized my face- despite the mask I was wearing). I am always grateful to be helped by Karley when I visit Caliva because she offers helpful product recommendations and uplifting conversation. I want to give her a huge shoutout for always making me feel welcome. Cheers! read more

I'm a local & regular at Caliva..never have had any issues. It's very professional & efficient. Miranda has helped me out a few times & is very informative & genuine! Highly recommend Caliva :) read more

Great service knowledgeable very helpful. Very health conscious too! We can't wait to see how these items work! Great experience in the shop! read more

This is for Caliva's delivery service. I've used your delivery service since 2019 and will NEVER again use you. Driver was outside my place and asked me to come out, but I texted back saying I couldn't due to a back injury. She just cancelled my order and when I went chatted with customer service all they said was its up to the driver's discretion. No apologies or anything. Worst customer service all around and never again. read more

Reina was super nice and welcoming. She did an excellent job at recommending different options for gummies, as our original gummy of choice was out. Although it was busy because it was the end of the night, she managed to pack such excellent service in an efficient amount of time. Would totally recommend to work with her for your next visit to Caliva. Thank you Reina! read more

Caliva - Cannabis Clinics Near Me - San Jose, California

This is a very professional dispensary, from the point of entry and check in, to the purchasing process, to their kiosk and curbside pick up; they excel where others fail. They carry a huge variety of brands for fresh buds, concentrates and edibles, but their prices can tend to be higher than some others in the area. You definitely get what you pay for, just keep an eye on prices and daily deals, as they will save you a huge amount of money. One of the main things I love about this dispensary is the fact that they still have a welcome gift for new customers. They always hook new patients up with a coupon for 30% off of your first purchase and an additional coupon for 30% off of one item. read more

Ordered same day delivery in the MORNING and PREPAID with a 20% tip. They let me know they cant deliver to me 10 minutes before 10:00pm. Unacceptable that I somehow could not be informed earlier. This has happened multiple times. Order elsewhere unless you want to be absolutely screwed over. read more

Love this place. Shoutout to Avery for hooking me up with great recommendations. I needed regular flower for myself and a birthday gift and he nailed it with what he picked out for me. Thanks, homie! read more

Hi, I went to Caliva a couple days ago and was helped by Alex. I was so impressed with his knowledge in cannabis. He was able to answer all of my questions about their cannabis products. He was also very nice and happy. I will definitely go back and ask him (: read more

I wish I could give our budtender Becca more than 5 stars. She was absolutely amazing and made our visit memorable. Thanks for spending so much time explaining everything to us. read more

I heard about Caliva and wanted to give it a try. I ordered a couple items around 6PM on Saturday (they had an amazing selection for my area. Had every single item that I wanted that I'd usually have to drive to another city for). They only had the option to deliver next day on Sunday with specific time windows, which I didn't mind at all. I was notified by text when the driver was on the way and the ability to track them. My place is a bit but complicated to access but the driver made it to my front door without any issues. He made sure that I checked the bag to ensure all items were there (they were) and he wished me luck on the smash tournament that was going on. I would purchase again! read more

"For edibles and flowers, all sales are final." I should've asked before buying. It's hard to find the right CBD:THC ratio from scratch, and zero return policy makes that even harder. What am I supposed to do with these remaining nineteen of twenty 1:1 gummies that didn't work for my pain management needs, which I would've readily exchanged for the 2:1 package? read more

The best dispensery in the South Bay. Excellent product selection. Knowledgeable and friendly staff. These people know their weed! Bonus: 20% discount for military, veterans, and seniors. What's not to like? read more

Caliva - Cannabis Clinics Near Me - San Jose, California

Great staff. Friendly and knowledgeable. Chiara helped me find some substitutes when they didn't have what I came in for. The Substitute worker great!! Thx Chiara!! read more

I am a total square, but went to Caliva in search of pain relief for spouse who's having some acute health issues, isn't getting adequate pain management from the docs, and is in off/on, excruciating, consider-going-to-the-ER-level pain until at least the next appointment, in two weeks. This place is very clean and organized, and everyone who works here seems cheerful and friendly. Note that you do need to show ID to the security guard outside to enter, then need to create an account on the kiosks if you're a new customer (incl giving your phone number and email), then need to "check in" where you hand over your ID, I assume to associate it with/validate your account). After all that, you get buzzed into the main room to stand in line for an available associate, or pickup your preorder. It felt very security-conscious. It is CASH only (there is an ATM). Austin was super friendly, patient and helpful, discussing our circumstances and explaining/showing me different options. The 1:1 gummies I brought home have been a HUGE help already. We are so grateful to live in CA and have options like this now, and relative to rx meds in the American healthcare system, it was so inexpensive too! Re covid, you must be masked to enter (tho you do need to pull your mask down outside so security can verify your ID), Caliva is still at reduced indoor capacity, all employees are masked (altho I did see one woman with her mask below her nose), and there are plexiglass barriers in front of each register. You can of course do pickup and stay in your car or get delivery if you know what you need. Overall just a really positive experience, thank you! read more

Besides a bit of a wait time this place had some great deals. I went in about mid September, and had a list of things I wanted to get and to my surprise they had deals stacked on top, so I was happy to get what I wanted at a discount on top of freebies for first time being there. read more

MIRANDA!! You're awesome :) always a pleasure seeing you. I want you to know you are like a sunflower. Beautiful and happy. You bring out the best in Caliva. This place has the greatest deals and customer service. Everyone here I met so far is amazing. read more

This is the best cannabis delivery service in the Bay! Their customer service is impeccable. Being a frequent customer, they have always gone above and beyond to clarify any questions or help with any issue that may come up. Caliva also now offers rewards points that you can use as a discount off of your purchase, so returning customers feel even more appreciated. The drivers are almost NEVER late on their anticipated delivery time, and my experiences have always been positive as they are so kind, polite, and sociable. I wish I could give this place more stars!! Thank you Caliva! read more

This is a first class operation. They take protocol and rules very seriously and follow them to a tee. The budtenders were very helpful with advice and recommendations. Their prices for the gummies and vape cartridges seemed consistent with stores in San Francisco. For $120 I got 5 packages of gummies and a vape cartridge. read more

Shop is awesome!! The staff are knowledgeable and friendly. DELIVERY ON THE OTHER HAND IS EXTREMELY LACKING. Kelly's attitude was completely unnecessary and a buzz kill. Ruined my night and I will NOT be getting delivery again because I would rather not have the bad vibes. I will stick with BENTO DELIVERY because the drivers are always a pleasure. read more

I love this place so much and have never had a bad experience, as to why I keep coming back. Everyone who works here, even the security guards, are super friendly and welcoming. The bud tenders are knowledgeable and actually give you good and honest advice on the products. I feel safe coming inside the store as well since the pandemic, as it is a clean facility and staff are always wearing masks and gloves. I always order my products online to be picked up in the store, and if they are out of something, I always get something better in return. Please support this dispensary you will not regret it. I even have gotten my parents and boyfriend to come here! read more

I loved the overall service however Becca was extremely helpful and rigides me with the answers to my questions and made sure to establish want I'd like as a consumer. Becca is extremely insightful and well informative. read more

Great products. Not great pricing plus tax makes it kinda ridiculous. Waiting is pretty normal as it's the only dispensary around. Placing an order at least 4 hours ahead is a good idea. Overall. Ehhhhh read more