10/10 service from Rich, very professional, polite and people friendly. His enthusiasm and energy…read moremakes up for the wait time and the wait time is the only reason the experience isn't a 5 star experience.

Great service. Malcym was friendly, professional, and punctual! While I did not have to experience…read moreany lengthy service delays, I noticed that Malcym was the only employee working the front desk at a particularly busy moment on a Saturday morning. I was on a very short time schedule and was able to return the vehicle to another Enterprise location (one-way trip) on time; however, had Malcym not been so quick/efficient at his job, I may not have been able to maintain my busy shcedule; a blunder on Enterprise management. Great job, Malcym!

No issues with Hertz. Jakob and another representative were helpful and professional. Provided…read moreinformation that I needed and a nice rental while my car is being fixed. Easy process and out the door. Thank you both so very much. I would definitely recommend.

If I could give a zero rating, I would! Reserved a truck to move some furniture - showed up at the…read moreappointment - no trucks/ no cars. I stood in line and watched as they told every person that they had nothing for them. When I asked how they allow reservations when they know they have no inventory, they lady responded, "We let EVERYONE reserve. We just assume not everyone will show up. I'm sorry ". Terrible customer service! If they answer then they will just place you on hold for 30+ minutes and disconnect. If they offer to call you back. They will not call. I will never attempt to rent from HERTZ again

Disabled woman who was in a wreck with a prosthetic leg. He had a reservation and the store manager…read moretreated me like trash and made me wait because I asked her why they waited to disclose the deposit was on me not the person who accepted total responsibility for the wreck. I will never come back to this location.i have been waiting since my reservation time at 3

I was uncomfortable in the vehicle I was given and Jonathan the AM helped me get something I was…read moregood with driving. In and out within 15 mins

My husband and I decided to rent a car from Alamo Rent A Car for our trip to San Antonio. We got a…read moregreat price of $50 a day! This turned out to be so much cheaper than taking an Uber and we had the freedom to explore and go places whenever we wanted. The counter where we picked up our rental car was slow and there were three separate lines that went to the same counter. This ended up causing a lot of confusion and frustration. The car drop-off was very easy and took only a few minutes. We got to choose from a variety of cars. The reservation matched the car that we drove off in. The car was clean and comfortable. I would rent from Alamo Rent A Car again.

Enthusiastic helpful service at the desk. Short wait time. Complimentary upgrade to their biggest…read moresuv and it was gorgeous! We booked for my bachelorette party so we were thrilled to find out this was a white suv. How perfect. Easy to turn the car back in. Forgot to fill it up so that was my mistake! Would rent with them again. Beautiful cats. Great service.

Been here twice now for rentals while having my Jeep serviced. I've had nothing but great customer…read moreservice. The entire team is friendly and goes out of their way to help. Highly recommend!

our experience was fantastic. They were very helpful and delivered good customer service. Matt did…read morea great job, helping us with everything along the way we highly recommend. thank you!!

Polite and professional crew! Excellent service and they had drop off and pick up at the repair…read moreshop. I've use their services several times, they do not disappoint. Thanks!

We have been using Enterprise for years. They recently delivered three vehicles ahead of an…read moreimportant organization event. We didn't ask, they simply delivered above expectations. I'm grateful for their staff and leadership.

Have always upgrade my vehicle when the one I reserve is not available really nice customer serviceread more

The WORST customer service we've dealt with ever in my life. and the manager GABE HERNANDEZ will…read morenot return phone calls, thanks for showing my family how you all truly care about your customers. We booked months in advance and no proper vehicle when we went to pick it up; not ONE employee offered to help or make things right. Almost 3 hours later and we were able to cancel but still NO REFUND. This place is a scam and the employees are a joke

Except for the long wait to actually rent the vehicle, everything went smoothly. Everyone was…read morecourteous and very helpful. The return of the rental vehicle was a breeze!!

Rented an "intermediate SUV: comparable to a Ford Edge" for a week from this Avis location, via…read moreCostco Travel {{which is an *amazing* deal, by the way! Much better, even than the Avis Extra Special Triple Dog Diamond Secret Squirrel Society member cost... Unlimited miles, extra drivers are free, and *all* costs/fees are included in the price you compare/quote/reserve for yourself at costcotravel.com (if you're a Costco member)(and, ProTip, Costco membership is 110% worth the cost based on just the rental car benefit alone) }} Annnnnyway.... Rented the "intermediate SUV: similar to Ford Edge" because we we're taking an epic MidWest road trip to see Pearl Jam at Wrigley Field and buy alllll the beers to bring home. Clerk, who is -at best- impersonable and needs a crash course in How to Win Friends and Be a Decent Specimen of Humanity (but frankly... He was a total dink lol) seems completely aghast when I ask if we're getting the Ford Flex... "(Sarcastic huff) THAT is a 7-passenger vehicle. Absolutely not." Oh. OK then. Cool. So we're getting that Explorer over there then? "(Superindignant sigh). You mean the (raised eyebrow. Now speaks in italics) FULL SIZE suv? No. You rented the "intermediate", no? You're getting the (small. basic) Mitsubishi Outlander out there in the lot. (And you know it took all of his restraint to hold back the "...peasant" that he was thinking, haha. Jerk!) Whompsville! The Outlander (in general. As a model of vehicle) turns out to be an OKish vehicle... comfy, if not luxurious, size-wize. Pretty good power. Interior lighting suuuuuucks, though. Not a dream vehicle, but it works. I guess. This particular Outlander, however, smelled like an ashtray. BAD. We noticed before we even got the 2 miles home with it that it smelled heinous. But, in excitement to get our luggage loaded and get the road party started, we opted not to try and deal with Jerky McJerkface to swap it out. °We get our stuff loaded, set aside a previous renter's iPad that was left behind - to address when we get home - and hit the road (squeeee!! Eddie Vedder time!!) °5 miles in we have to stop at an HEB for Febreze and some air freshener vent clips, as the stale cigarette smell is SO strong that it's headache-inducing. Spend the next 14 hours spritzing and singning "Febreze on down, Febreze on down, the rooooad" hehe. Fast forward 2 concerts, 6 days, 6 states, 15 breweries, 3300 adventure-filled miles. We're home. Car still reeks. :( I'm kinda miffed - REALLY miffed, actually - that they don't have a drop box for the keys or any way to return a vehicle outside of the location business hours. So now I have to get up *before* work in the morning - and we all know how "fun" the first work-morning after vacay is (insert my own sarcastic eyeroll HERE) - and return this car when it's convenient for THEM. Ugh! Funny story...I did call the iPad-owner to arrange its return. That very nice man is still traveling. In a different rental car. HE had been wise enough to swap the Ashtraylander virtually immediately for a fresh-smelling vehicle before his trip got started. -- so Avis just took that complaint-car back from him and handed right back out to the next unsuspecting person - me - that came along, with zero compunction or cleaning or frigs given. So much for the always-threatened $250 smokers cleaning fee, amirite??

DO NOT RENT FROM THIS HORRIBLE COMPANY!! My friend broke his foot NOT related to a car accident…read more(surgery out of hospital trying to figure out next steps now that driving isn't an option), THE CUSTOMER SERVICE PERSON SAID CALL 911 AND HUNG UP. He wasn't in a car accident and said it 3 times before she hung up on him. Called back, went straight to a supervisor at this point after navigating their incredibly complicated phone system. The supervisor then told him/us it would be $400+ to have the vehicle towed back and early termination fees. Again, he didn't hurt their car, he got hurt in a training accident. Don't rent from this corrupt company.