This place is horrible and they have the worse customer service EVER! I found this nail salon on Instagram, and called to schedule a appt for a gel manicure & pedicure. I specifically asked the manager Helen over the phone who was good at cutting cuticles since, I like my cuticles cut clean. She told me everyone is trained the same, and I can go to anyone regarding my pedicure. I also asked who did a manicure on Instagram and she informed me it was (Mimi). So I scheduled a gel manicure with Mimi and a pedicure with whomever Helen paired me with on today. Once I arrived (Ivy) started on my pedicure, and was extremely nice. I asked ivy to cut my cuticles really good, because that is a pet peeve of mines (not having cuticles cut clean). She did as I asked with no problem, and had great customer service. (Mimi) started on my manicure, and I asked her to cut my cuticles good. She was barely cutting my cuticles, and I asked her if she could cut them again. She started just grazing the nail clipper across my cuticles not doing anything as if she was being annoyed with me asking her to cut my cuticles. I asked Helen if someone else could do my gel manicure? She had (Jamie) come do my manicure, and (mimi) got a attitude then walked off. Mimi hunched up her shoulders, and started talking in their language to the other girls. Jamie started on my manicure and started cutting my cuticles in which she did ok. I told her just to do a regular manicure with no gel polish and when she finished cutting my cuticles she walked off. I had thought she wasn't going to finish my manicure, because when I told her I didn't want any gel polish she walked off without saying anything. So I asked for Helen again, and that is when everything went left. I was trying to explain to Helen how the customer service was horrible and if a customer asked for a specific service to be done a certain way it shouldn't be a issue. She wasn't understanding what I was saying through my mask so, I pulled my mask down trying to explain to her what I was saying. That is when a man with glasses that work here yelled (PUT YOUR MASK ON), I asked him what was his name? He said (YOU DON'T NEED TO KNOW MY NAME) with a attitude, and he started looking at me crazy. I was telling Helen I was trying to explain everything to her, and she kept telling me that everybody is trained the same. I told her no they aren't, because (ivy) is the only one doing as I ask of her and being nice to me. That is when Jamie explained that she was getting her supplies to finish my manicure, and I told her I thought that she wasn't going to finish when she just walked off without saying anything. Jamie then came to finish my manicure which was mediocre. I received a great pedicure with my cuticles cut clean, and feet feeling good. I tipped Ivy $20.00 for her great customer service, and her doing a good job on my feet. The nail techs and manager customer service and attitudes are a mess. From dealing with Helen, Mimi, and the man that wear the glasses ivy was the only humble nail tech that actually know how to do nails here. The other techs want to rush, do a half job, get a attitude if you ask them to do something specific to your nails, and will start talking about you amongs themselves in their language. I also asked Helen how long have they been in business, and she said 4 years which was a LIE! They just opened up in July 2020, and they are already mistreating/running off customers. The other nail techs could careless about customers all they want to do is rush on your service to get your money so they can be done with you. UPDATED REVIEW: 1)The man with the glasses had no business hollering at me in that tone and talking crazy to me regarding my mask. I had my mask on when I walked in the door the entire time of my service. If it was a issue with me pulling down my mask trying to explain to the manager then "THE MANAGER WOULD HAVE SAID SOMETHING ABOUT MY MASK". So there is no excuse for his actions nor how he spoke to me. 2)When Jamie finished cutting my cuticles she "DID NOT" say she was going to get her tools. She pushed the chair back in the corner, and walked off as if she was finished. She didn't say " I'll be back nor wait one sec". When I asked for Helen that is when she said she was going to get her items and came back to finish my manicure. 3)Your nail techs aren't highly trained nor do they have good customer service skills. They all have nasty attitudes and mistreated me while I was there so this clearly is a LIE. Ivy was the only one that, I didn't have a problem with. 4)It clearly show on instagram that your grand opening was in July 2020, and this nail salon was just opened this year, and only been in business 3 months. I didn't ask Helen how long she's been doing nails, I asked how long the (nail salon) have been open. 5I will never come back to patronize this nail salon. The lack of respect for a customer and the professionalism is horrible. read more

Wow! Where do I begin? From the moment I walked through the door to the moment I left, I had excellent customer service. I sat down and started to browse through the gel colors. I wanted the design you see in the picture, but wasn't sure if it was too much to request and was second guessing it. Immediately, someone sat down next to me and asked me what I had in mind. I showed her the pictures and her response was "That's so cute! I know who should do them." Then, she asked me if I would like a drink while I waited (which was no longer than 5 minutes). My awesome nail artist was Mimi. She took her time to make sure my acrylics were absolutely perfect. She compared nail lengths, finger by finger! I also love that they are not too long. The shape and length are exactly what I envisioned. Then, someone else from the spa helped her identify the perfect colors for the nail art. Her hands are so steady and she is SO talented. When she was done, I even got the chance to be a hand model! LOL! Nails and a photo shoot?! As a teacher, this was much needed "me time". These nails make me feel girly for the holiday season. Can't wait to return for my fill-ins. I will be telling all my girlfriends about Calla Nail Spa! read more

Calla Nail Spa - Christmas nails! - Nail Salons Near Me - Alpharetta, Georgia

I've been coming to this nail salon, since opening day. My daughter got her nails done, on 7/7/22, her 16th Birthday. She decided to go with a white set, as she has gotten many times. On 7/8/22, she noticed her nails were turning yellow. She called the salon, and was told to come in. I stayed in the car, as I have a toddler. After only 5 minutes, my daughter returned to the car, and said that TYLER was extremely rude to her. He told my daughter it was her fault, and that he had been doing nails 27 years, blah blah blah. My daughter still wanted a polish change. He got an attitude with her, so as a mother I went into the shop with my toddler. Tyler was also rude to me, and raised his voice. I said sir please don't raise your voice, I'm explaining to you the issue. He told me " I will do her nails as long as she doesn't talk." Are you serious???? MIMI comes over as well, and proceeds to stay because his English isn't good, it makes it okay the way he talked to me, and my minor child.! Finally the so called manager says oh okay, I will fix for you. Wait... it will cost $15!!! Huh?!? So we have to pay for a mistake that just happened yesterday.?!?? We decided to leave.!! I get to the car, and my daughter is balking.!!! At this point I'm very upset and go back in the shop and explain again how they ruined my daughter's 16th birthday weekend. I will NEVER EVER RETURN TO THIS SHOP. The customer service is the worst I've ever experienced. Again, I've been coming for years, but this is it. I've even given them business with other clients. I honestly wish I could get my $85 that I spent for nothing!!!!! I will also be reporting them to the BBB read more

I love this nail salon! Everyone is always nice and professional. Great peaceful ambiance which is always nice after a long day of work. They always have appointment availability. I've bounced around with nail techs within Calla and everyone has been amazing and given me the design I came in for. 10/10 salon! read more

Calla Nails is absolutely amazing! I love seeing Helen! She is truly great!! My nails are always so beautiful!

It's the cleanliness for me! Been coming here for a couple months now since moving to the Atlanta area. It's a 30 min drive for me, but soooo worth it. Every tech that was waited on me has done a fantastic job, whether it was a full set or pedicure. Not to mention, you can bring them any inspo picture (Pinterest/IG/FB) and they will recreate it to a T! I love this place and you will too! read more

I walked right in for a no wait pedicure and manicure it was soooo relaxing. Great service I will b back!!!

This is my new go to pedi place! They have tons of new colors to pick from, amazing pedicure options and they are super clean! I typically do their lavender pedicure! All the products (lotion, file, buffer, sugar scrub) came individually wrapped! Every one here is very good about following CDC guidelines and wearing masks. They also require all clients to wear masks and they clean each seat after every client. I'm super happy with their services and will be a regular for all my nail needs! read more