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    Callaway Cars

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    7 years ago

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    Paradise Chevrolet Cadillac - My awesome 18 Platinum that was in for 100k mi service.

    Paradise Chevrolet Cadillac

    (892 reviews)

    I had a wonderful experience here. Esme (Esmeralda ) and the finance manager ( I'm so sorry it was…read morelate and I forget his name but he is likely a stand up comedian on the side if that helps) helped us out so much. Esme showed me everything about the Tahoe we purchased, was very informative and knowledgeable about the vehicles and really made sure I got what I wanted. The finance manager was efficient and informative and honestly hilarious. We had a great time in finance (not something you hear often). The dealership even sent us flowers to congratulate us on our new vehicle. I usually dread dealerships but they truly made us a life long customer

    This place is unorganized and a waste of time…read more I am in this dealers PMA and it's getting to the point where I would rather drive to another city. I made an appt and receive a call as they ask me to change my appt from 930 to 730.. i had to shuffle things around to make sure I can accommodate the new time In the email for the service appt they have an email for the service department. I email them with my appt confirmation for my corvette telling them I can accommodate the 730 appt time. Also on the phone call I ask for pricing so I am aware what the out the door cost is. I get a round about estimate not a breakdown. (Website interaction) I don't have the ability to use a phone at work due to security, so I used the website chat / messaging to clearly ask for the price breakdown of the services for my corvette. (As I did not find pricing on their website) these are typical services that you would get for your car. I enter my information CLEARLY asking for pricing of services. I get bombarded by salesmen trying to sell me a car. This is why I don't like entering my phone number as now I am on paradises list to call. I show up at the dealership at 7 to drop off my car and my appt is for 930 and I am told to wait 10 minutes for an advisor while I watch 7 cars get taken care of. While I am waiting I call the Lake Elsinore dealership and schedule service for next month as its tool late to ask for it that same day. As a consumer all I wanted was an appt, the time that I was asked to try to accommodate, and pricing before I get there. I work 6-6 and am in a secure area so email is preferred communication. I know this is a military town so not everyone has the use of cell phones at their job. I am one of them. I will be buying a car in 2027, I think this dealer or even brand is off my list.

    Temecula Valley Buick GMC - We're honored to be named GMC Dealer of the Year 2024! Thank you to our incredible team and loyal customers for making this possible.

    Temecula Valley Buick GMC

    (175 reviews)

    I had such an amazing experience at Temecula Valley Buick GMC, all thanks to Emerson. From the very…read morebeginning to the end, he took care of everything and made the whole process feel easy and stress free. I originally brought my car in because my headlight housing went out. I called in, set up an appointment, and from the moment I arrived, Emerson stepped in and handled everything. My car was in his care for a few days, and during that time I never once felt worried or left in the dark. His communication was honestly top tier. He kept me updated, answered all my questions, and made sure I always knew what was going on. What really stood out to me was how attentive and genuine he is. You can tell he actually cares about his customers and not just getting the job done. He made me feel like my car and my time mattered, and that kind of service is hard to find these days. He was professional, kind, and just overall went above and beyond to make sure everything was taken care of properly. I truly felt taken care of the entire time my car was there, which gave me so much peace of mind. Emerson made what could have been a stressful situation feel smooth and manageable. If you go to Temecula Valley Buick GMC, I highly recommend asking for Emerson. You will be in great hands.

    I've dealt with plenty of dealerships over the years, and this was hands down the best service…read moreexperience I've had. Temecula Valley Buick GMC was efficient, professional, and easy to work with from start to finish. Everything moved quickly and communication was solid the whole time. Quinn (my service advisor) was great. He kept me updated, followed through, and made sure everything went smoothly. No stress, no runaround, just a really well-run service department. Highly recommend.

    Hello Subaru of Temecula - Hello Subaru of Temecula Service Tech Certified

    Hello Subaru of Temecula

    (464 reviews)

    Big NO for Erik. I would definitely recommend AVOIDING Erik Lopez as your advisor, especially if…read moreyou're female. He helped set up my service appointment via instagram, and then when I had posted a picture of a family breakfast, he assumed the males arm in my photo was a boyfriend? So he said he was canceling my appointment and to go to a different dealership. Yeah, big no for me Erik. I've been coming to this location since 2015, you think your personal issues are going to stop me? Lol LEE SAVED THIS EXPERIENCE. If it weren't for Lee, I'd be way more upset than I was. Lee- thank you so much for making me feel so comfortable. You really went above and beyond to make sure I felt safe, happy and you made sure I was set up with a loaner ASAP so I could get to work. Thank you for all the kind and encouraging words. And thank you for making sure my car was safe. I wouldn't go to anyone other than Lee. Thank you again! Lee, you're literally the only reason this is a 5 star review. So thank you

    The service department cannot be trusted, at least in my experience. I will never go back…read more I had some recall work done and then got an email saying that they found an "engine oil leak" which would cost over $4100 to fix. The email included a phone video made by the tech showing what looked like black oil behind the engine. My car was recently inspected by a good independent shop (Auto Club Approved!!) in Temecula and they found nothing leaking. So, was I supposed to just pay the four grand for nothing or were they going to try and get me to trade in on a new vehicle? We will never know because my independent garage said "no leaks" and my garage floor hasn't got a single drop of oil, and I will never go back to this dealership for anything, not even parts.

    Temecula Valley Lexus - This waiting room looks out to the IMMACULATE service area. It looks like you can eat off the floor!

    Temecula Valley Lexus

    (153 reviews)

    After a really disappointing experience trying to purchase a Kia Stinger from another dealership, I…read morewas honestly nervous going into this process again, but Temecula Valley Lexus completely restored my faith in customer service. Phillip was absolutely AMAZING from start to finish. Even though I had to wait for the car to be fully ready, he kept me updated throughout the entire day, answered every question I had, and genuinely made me feel more like a friend than just another customer. He even took me to Starbucks while I waited, which was such a thoughtful gesture and honestly says so much about the level of care here. Jonathan and Christiano were also incredibly helpful, patient, and kind anytime I needed something clarified. At no point did I feel pressured, dismissed, or misled. Everything was transparent and professional. As someone traveling from farther away and coming from a previous bad dealership experience, I can confidently say Temecula Valley Lexus is the epitome of service. They made buying my Kia Stinger GT1 feel exciting instead of stressful, and I'm beyond grateful for how well I was treated. Thank you guys so much! I LOVE my Stinger!

    Would give lower is possible. Do not go here if trying to get fair deal on trade in. They offer…read moreyou the low end of Kelley blue book and then try to charge you 2500 to refurbish a car that needs no work. The refurbish charge is to increase profit and has no basis in law. If you doubt ask them for detailed statement of services the make up the cost. Also not forthright about msrp. However if dealer should question this review I would be happy to post a picture of the trade value them quoted with the attempted 2500 charge. Will report to Bbb and see what they say

    Callaway Cars - car_dealers - Updated June 2026

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