Eggen & Lance Chapel have been absolutely fantastic to our family. We had a highly unusual…read moresituation that required international logistics to bring my brother home from Mexico. They specialize in coordinating bringing families to loved ones from CA to Mexico, when needed, but this was the reverse scenario, and was significantly more complicated. Jaime and Jessica bent over backwards for our family, and through all the red tape (and there was an enormous amount of red tape) and they were always extremely kind and thoughtful, and forthcoming on updates. Jessica even continued assisting us, while still out on leave, so that she could assist in translating the documents from Mexico. We can't thank you ladies enough!!! When doing price comparison's Eggen & Lance Chapel were very affordable, very accommodating, and their funeral chapel very pretty. I highly recommend them. Had it not have been for their hard work, my family member might still be stuck in Mexico, or forced to be bured there. With Jaime's and Jessica's help and expertise, we finally got my brother home, and laid to rest. On behalf of the 3 sisters ....we thank you so very very much!!! We can't recommend you enough!!!

I would have given this mortuary a 5 star rating except for one thing:…read moreWe had repeatedly requested the black heavy duty plastic liner option for my mother's casket instead of the concrete U-shaped liner because it is environmentally friendly and better for the earth, which is what was very important to our mom. So we were quite surprised to see the concrete at the bottom of the hole. Not sure why this happened since it was in the contract we signed.

Seems like a nice place to rest. It was quiet. It was clean. Staff were nice. There was grass…read more There were headstones. I mean. I'd be ok getting planted here.

A review for a cemetery? Well, I suppose there's a first for everything!…read more Even though I didn't experience this cemetery first hand (*ahem* and hopefully not any time soon) I did spend enough time here to be able to share my experience via Yelp. I've always been fascinated with history and cemeteries are chock full it! We decided to spend the morning roaming the older grave sites on the hill. It was apparent there was some much needed maintenance, to both the landscaping and the actual markers. The grass was full of weeds, leaves, and other vines. Several of the large tree roots had pulled up markers and plots. One small marker was completely obscured by dirt and leaves that I nearly tripped over it. I cleaned it off, and the area around. In many respects, this cemetery is beautiful. The quietness, the mountains around, and the overall feel is really wonderful. But the older markers on the hill could use better maintenance. The poor fountain, restored in the 70's, is in desperate need of some TLC. Many of those laid to rest here died in the 1860s-1880s. One lady was born in the late 1700s and crossed the Plains! This area deserves our respect and that includes the necessary maintenance. Some of these lovely stone markers won't last very long, hopefully the good people of Healdsburg can figure out a solution.

*Halloween themed review. Boooo!*…read more Stumbled onto this beautiful cemetery as it is right next to the Sonoma Overlook Trail. After hiking that trail down by the staging area where the cars are parked, I noticed an open gate leading to the cemetery which is in the same hills. I don't find cemeteries scary or creepy but rather reverent and humbling. Ive visited many cemeteries whether a family involvement or just to pass through and observe. And I have found that all are different, some are more interesting than others. I like ones with more landscape features such as hills, more plant life/trees, well laid out/organized. I don't care for one's next to modern commercial buildings or when there are more dirt or concrete than plant life. That is just a personal aesthetic preference. This Mountain Cemetery fits its name, as well as my eye and senses. It is beautiful just to stroll around if you are not scared of the nature and essence of death. Every culture handles it in its own ways and i can respect them all. It's how we honor and remember those who pass and gave is what's more important to me. The older headstones most with birthdates from the 1800s seemed to be higher up in the hills. The more recent ones seem to be lower. But I loved all the oak and cedar trees, lots of shade. There was even a thick patch of prickly pear cactus. There's also a veterans cemetery right below this public one. That one is very manicured and succinct. There are trails that weave through all this. To hike these hills, you will not only get a great dose of fresh air and exercise, but you may also get a moment to thank those that have lived and contributed; and more importantly to me, to appreciate those who are still currently here. A very humanizing experience.

One of the best "hiking" and historical cemeteries I have been to! Noticed the more older plots are…read morelocated higher up and meanders along the hillside. Beautiful walk, views and discoveries of families, years and stone styles. It is an active cemetery, so be respectful of the environment. There is a parking lot and it is connected to a bunch of trails. In fact there is a street sign in the middle of the cemetery guiding you to the main forest trail. By the parking lot, there is also a Veterans memorial and an open-field park. Peaceful and beautiful.

I am deeply disappointed and frustrated by the lack of empathy and professional flexibility shown…read moreby the staff at Pleasant Hills Memorial Park and Mortuary. We are currently navigating the devastating loss of my close relative, who passed away while under the 'care' of her 'husband.' Despite the fact that the biological family--not the 'husband'--has fully funded the burial and the headstone, the administration is stubbornly siding with his demand to include his name on the monument. Without a head stone it has been very difficult for mourning family to even identify where she is buried. They have refused all attempts at compromise. The cemetery personnel have remained completely intransigent, ignoring the family's wishes and the specific circumstances of this tragedy. Rather than being a place of peace and healing, their rigid adherence to "standard protocol" over common sense and financial responsibility has added unnecessary trauma to an already heartbreaking situation. If you are looking for a facility that values the input of the grieving family members who are actually responsible for the arrangements, look elsewhere.

My family laid my Great Grandmother and Great Grandfather to rest here, so when my Grandmother…read morepassed this where she wanted to be. First of all, it is a BEAUTIFUL location, so peaceful. My Grandmother's service was last year and the woman we worked with was great. Since her service I have visited monthly and always bring a bouquet of silk flowers for my visit with her. The first handful of months when I would visit, the flowers I had brought her were still present in their small terracotta pot that I arranged them in (with the green styrofoam in the bottom of the pot--as one would do to secure the flowers from flying away or falling). As the months went by, and I went to visit, the flowers from the previous visit would be removed, which bothered me a bit but I didn't think too much into it, as there were many rainy days. This past month I visited once again and her flowers were once again removed, but this time, the terracotta pot was left behind. The flowers removed and styrofoam removed, which had to take some effort because I am sure to jam it down into the bottom of the pot. Not only was the empty pot just sitting there, but there was TRASH IN IT next to my Grandmother's plot. Needless to say, that was the point of me being officially upset. I went to the office and waited for someone to come out so I could speak to them and figure out what the deal was with maintenance, thinking maybe they have a system in place where they dispose of flowers after a certain amount of time. A woman did eventually come out, not the sweet lady that helped with my Grandmother's service, but another woman who I wish I had got her name, but I didn't. Either way, I explained the situation and concerns, and asked if there was a schedule for disposing flowers so I could adjust my visits accordingly to be sure my Grandmother has flowers rather than nothing or an empty pot with trash in it. The woman informed me that they actually don't allow "decorations" and any "decorations" are disposed of whenever the landscapers come across them. I was taken back and had to clarify, that she did in fact mean that flowers were considered "decorations" and that they were not allowed, to which she said "yes, that is correct". I looked on their website and see nothing about this but conveniently see a whole section about sending flowers. I find this very off putting and in poor taste. Especially given that throughout the property there are many trees with ornaments in them in honor of peoples loved ones who have passed, and flowers all over the property. I hope that the owner or director can provide information about this on their website, as I am sure I am not the only one who enjoys visiting their loved ones and bringing flowers. I am going back next week and I am hoping that if my Grandmother's flowers were once again disposed of that they did not leave an empty pot next to her plot to become a trash can. I will not be as kind and understanding if that is the case.

Obviously never a fun review to write in terms of dealing with the Chapel when it comes to losing a…read moreloved one, but Duggan's Mission Chapel did a wonderful job. I was in uncharted territory due to losing a loved one, so the idea of having to go through this without any previous experience was not ideal. Thomas at Duggan's was such a treat to deal with, while not only compassionate, he was very patient as well as provided all the necessary information needed for this very tough time in my life. Obviously do not want to go too much into detail, but the whole process was quite easy with Thomas's assistance and one I am very grateful for as it's not an easy task for anyone to endure. I would recommend Duggan's Mission Chapel in a heartbeat to anyone who would need this type of service for their loved ones.

I recently was challenged with making arrangements for my brother's wife who was in her final days…read moreof hospice. Having no idea who to call, what to do, etc, I got some great guidance from Hospice. I needed to know what to do for a Veteran, and during a day of what felt like a million calls, I ended up talking to Duggan's Mission Chapel. I did not use their service, but only because they were a bit too far away to comfortably make the 4 hour window, but I'll never forget the phone conversation that I had with them... which is why I'm leaving a review. While several other funeral homes were helpful and kind, the gentleman I spoke with at Duggan's was beyond respectful, helpful, compassionate, and professional. I mean that in no small way. While grieving, I was softly educated on what the art of the possible was, how these things work, what kind of options there are, etc. After that call, I had the information and inspiration needed to get what needed to be done taken care of. They carefully helped a shattered and sad man over the phone, taking the time, making things clear in a storm of confusion, even when they knew I wouldn't be using their service. Angels are on earth, and at least one of them works here. Thank you, I will always be in your debt for such kind assistance on one of the most difficult days of my life.

We arrived looking for assistance, and were greeted immediately by an very welcoming female…read moreemployee. She could not have been more professional, friendly or helpful! Thank you for your kindness! It was VERY appreciated! Blessing :-)

I'm not sure why a tourist would stop here unless they just wanted to see sort of an unusual part…read moreof Santa Rosa. This old cemetery is surprisingly well kept. There's even a self-guided tour pamphlet at the entrance. The trails are easily walkable and there are plenty of nice Old Oak Shade Trees. And best of all, if you are looking for a place to film the opening scene of a zombie apocalypse movie this is definitely the place for you.

This is a cooll free off the beaten track spot to go if you are a tourist who just wants to get…read moreaway from places that want your money. Tons of history, lots to see and just a peaceful vibe away from everything

I have called this agency more than three times and not one person called me back. I would not…read morerecommend this non profit agency. Bad customer support. They advertise that they help with rental assistance on their website and city of Santa Rosa website that they have funding for rental assistance if you qualify. But how can you provide this if you don't answer a phone call and return calls. Bad business.

The Ecm they linked to my case was always rude never compromising never trying to work with me. It…read morewas their way or the highway I requested copies of documents that I signed, which I'm entitled to they did not give them to me. They just called my phone and told me they're no longer going to providing service to me and that I'm not allowed on the property And to not come to the office but would not give me a reason why I never did anything to warrant any of this they had discriminated attitudes and demeanors towards me and my partner from the start of meeting them and I do not recommend this place and I think this place needs to get investigated