My son lost money when they were never able to get a response to their calls about returning their money to them and then he later went to the lot where he purchased the card and they were gone! Nothing on the lot at all. All cars gone. And still no one had contacted them. Fraudsters. read more

I called to wake them if they forgot to give me the 2nd set of key my car that I purchased I was yelled at and asked what kind of question was I asking and when I was transferred to the manager he yelled at me didn't let me express the reason for my call and hung up on me . The car was 2021 Sentra with 35 k miles it was a lil expensive for the amount of miles it had , the vents for the a/c were broken there was a dent on my door already I was told he would discount it for the explained reasons the listed price was 28,999 he said he would reduce it to 24k . But he never did and then said he never said that battery is dead and my back windshield shattered unexpectedly no warranty at all read more

Johnathan and Oscar did a great job they were extremely patient and working hard , as well as helping around the lot while we' were figuring out some information very helpful highly recommend. Got us a great car feels like new. read more

Nothing but liars they can't tell you the truth they showing you their website vehicles you get there to look at the vehicle and the vehicle hasn't even cleared it's inspection and then they still don't know what they're doing this is the lousiest place in the world I talked a couple other people that bought cars there and the cars were nothing but junk either wouldn't run right or always having problems far as I'm concerned nothing but con artist and scammers I'll never do business with them The only thing I got to say is to somebody else that's going there to buy a vehicle Don't do it find yourself someplace else read more

Not a good place to start as a new car owner with no credit , or a car owner period from here not reliable auction cars with no real engine check up and lots of hidden issues with their cars . They sale you a problem and reacurring issues that cost you more in the beginning and middle and end of owning one of their cars .. So I would Greatly discourage our l don't waist ur time money or energy thinking they care because they don't care in any real aspect of giving u ur money's worth in customer service or product. read more

Sad experience good thing I didn't need s dad the manager was a fake they never give you what they advertised on the phone or online its a shame they are sharks.. run away people its a trap.... read more

Camacho Auto Sales - Lets see if its to good to be true - Car Dealers Near Me - Lancaster, California

Camacho Auto Sales was easy to take care of me and to treat me kindly that is until I signed on the dotted line. Maria in billing was very kind but outside of this, most of the employees are rude and treat customers like it's really a problem having to help me. I called today and Brittney was so rude to me that I ended the conversation and instead decided to email her boss hoping that will get me somewhere. Even out of desperation, I would think two, three, maybe four times before choosing this stealership. read more

Go to CARMAX! It's a HORRIBLE place to get a car. Stuck on the rode at least 10 times! $10,000 more in repairs. There solution, go finance the repairs it's NORMAL maintenance. I'm almost 50 I've brought from small and big lots, NEVER experienced this. Small lot will at least do the repairs or trade the car in and let you get something else. Not these scam artists. They don't care if you die! Divorcing sonyes my credit was shot BUT THAT WAS STILL A HUGE MISTAKE! So now I'll have 2 car payments! DON'T GO HERE! CARMAX will help you BETTER! read more

Camacho Auto Sales - Car Dealers Near Me - Lancaster, California

Mrs Garcia went out of her way to assist me with the auto I was looking at. TYVM . An excellent employee.

If you're looking for a car online, it helps if: 1) The salesperson who contacts acknowledges any emails you send them. In my case, I received multiple canned emails from the same person, with no acknowledgement of any of the criteria I was looking for in getting a car. Instead of any sort of online interaction, the primary focus here is to get you on the phone. 2) The person on the other end of the phone acknowledges the criteria if what you're looking for in a car. It felt like I was talking to a grunt whose only goal was to feed information into their sales system and to get you to come in. One, who I may add, was trying to get me to provide my credit information over the phone after I specifically said I was looking to pay for a car in cash. 3) Actually getting a list of vehicles that match criteria. Other dealerships let you browse cars online. They let you filter via criteria such as mileage, transmission, and most importantly, price. I realize that when it comes to things like price, this is negotiable. Still, there's no list price on ANYTHING on their site. Don't believe me? Go here: http://www.camachoauto.com/autos.php When the screen prompts you to sign up for their site, go to "Been Here Before" and put in blah@blah.com. Everything, and I mean, EVERYTHING here is crafted in a high-pressure way to get you into the dealership. I couldn't even get a price of anything on the phone. I needed to talk to the sales manager in person, apparently. Nice tactic, there. Since I got absolutely no useful information on the phone, I decided not to go in. I told the person on the other end to never mind. As a final insult, the human robot on the other end of the phone tries to solicit me for contact information of family and friends. I understand getting contact information of people who may be in the market for a car. But why, WHY would you ask that information from somebody who is already aggravated with you and decided NOT to even go to the dealership? ==== In a previous reply down below, you'll see "When a customer lives only a few minutes away we always prefer to have the customer come down so we can give them excellent customer service". Good customer service doesn't start at the car lot. It starts with giving a potential customer a quick way of seeing if there's anything interesting and competitive right off the bat. It's respecting your customer's time. I don't care if I live 5 minutes away, or two hours away. You're still wasting my time if you're replacing a fast, quick browsing experience with a mandatory auto visit. This isn't 1990 anymore. This place might be good for you if your credit is bad. For anybody has cash in hand, good credit, or is computer saavy, go elsewhere. read more

Camacho Auto Sales - Look ma! No pricing, on anything! - Car Dealers Near Me - Lancaster, California

These people do not deserve any stars. They will call and text you until you come into the dealership. They did that to us a little for over a year. My husband was convinced that they were going to help him into a vehicle knowing that his credit has been challenged for quite some time. We didn't have a vehicle at the moment. We've been renting vehicles off Turo and other rental agencies for months. We dealt with Angel and Kyle. They got us approved on a vehicle that was 16 years old, 3x the retail value price, $388 a month with $1000 down a 19% interest. We hadn't even seen the vehicle yet. We mentioned their promotion of $99 down, and their crazy $88 down and $88 monthly payments. They told us that we wouldn't qualify for that promo....even when it says for anyone approved on a vehicle. As badly as my husband needed a vehicle, he went ahead and took a chance and gave a deposit for a vehicle unseen. He figured we spent money on rental cars, this would help his credit. They promised the vehicle would be ready by am. So we stayed in the area over night. We arrived around 1pm, and there was no vehicle. Kyle had us wait for 2 hours to tell us this. We were upset. Then we asked for our money back since hey agreed it was refundable because technically, they didn't even have the info on the vehicle they were selling to us. He told us at 230pm, the next day that he could not give us our money back because their accountant would need to cut us a check. That was NOT what they told us the night before. So we had to wait a few more days before we could even move forward in finding a vehicle at another place because Kyle wanted to be difficult. This experience was unprofessional and very upsetting. Come to find out, that the Owner, Gustavo Camacho and his wife Rhonda at Camacho's are friends with one of my high School friends from back East and with a co-worker I used to work with for years. I'm sure if my name was to be mentioned to them, I would hope the Owner would have a word with Kyle on the way he handled us. You don't treat people the way he did. We invested an entire evening with them to get into a vehicle, stayed in Palmdale to pick up a vehicle unseen that was supposed to be ready by am. Called the dealership and was placed on eternal hold, arrived around 1pm and our sales guy Angel was at lunch then later with another customer. The vehicle we supposedly gave a deposit the night before was not brought to the dealership as promised. Can you see how infuriating this can make a customer? No apology...no effort to make it right. It's now been a week since we have them our deposit, four days since the said Kyle said he mailed it back to us. I hope to hear back from the GM or better yet, the Owner. Who he and his wife happen to have a good rapport with 2 of my good friends of over 20 years. Otherwise, I would recommend taking your business where the salespeople care about your purchase and your time. read more

I know everyone has heard all the horror stories about Camacho, myself included. But my wife and I just bought our second car from them. They got us out of two cars we had gotten a bad deal on and got us in a better loan with lower payments and better cars. Ask for Ed and you will get a great deal! read more

John was very helpful at the lancaster store. Made the process for me super smooth and helped me understand everything I was signing for. Great service and super friendly read more

Run. Run to KIA, Comacho are not a company of its word. I was promised a gas card for a reference, its been since April 28th and each day is another reason to come back to the lot, no sales manager ever there, yet that's who has the gas cards, just lies. read more

Great service. Gabriel and Al helped my mom and I buy a car. Smooth, professional and very helpful. Walked us through the whole process and were very willing to help us. They also gave us a free detail wash for next month and filled up our tank I will definitely recommend this car dealer to friends and family !! read more

The worst experience I have ever had in buying a car. Would have done better going to Craigslist. There are pros: They will approve basically anyone as long as you have income and they report to the credit bureau, even with in house financing. But the cons outweigh the pros, HIGHLY.. I was sold a car with the incorrect key, so my alarm would sound whenever I unlocked my door. Within 8 weeks of getting the car, I've had to replace a battery, faulty tire sensor, brakes, the oil, and I had to purchase the correct key. I would seriously not give these people the time of day, or a dime of your money. Check all other options before even CONSIDERING Camacho. read more

We bought a car from Camacho three years ago. We had poor credit at the time and they were quick to finance us. I appreciated that. It was easy to pay our bill and they were always professional. So, when it came time to purchase another car, I thought, "Why not try Camacho?" I went there one morning to look at mini-vans. I was doing the 'interested customer' act where I peer into the windows, something that would send the sharks at a normal dealer into a frenzy to help you. Not at Camacho. So, I thought that I might take a more aggressive approach to this and walked up to TWO sales guys. One was smoking a cigarette and the other was eating a strawberry Yoplait. Not the fat-free blue ones... That's how close I got. Once I was about four feet from them they split into two different directions!! Leaving me standing there is a cloud of figurative dust. I can take a hint. I got in my car and left. But the feeling I got was really wounding. Is it because my husband or father or other male relative wasn't with me?? Is it because they thought I was picking out the "prettiest" car in the lot?? I clearly took it has a blow to my gender! The very next day I bought a car at AV Chevy and the sales guy was super nice, super friendly and stayed there helping me get what I wanted even though my husband wasn't with me But like I said, with our previous transaction they were easy to work with and professional. Two stars. read more

Bought car in March 2016. It's now August well in this short time needed to replace transmission. Car was in shop for 1 week and 3 days. The same day I picked up car before going home the light engine Goes on. I take it back a about 3 weeks later and it's 1200 in repairs. I'm over this place. They literally screw People. Shady! read more

Not helpful at all. Wanted me to drive out and talk to them in person without giving me details on what inventory they have. Would you want to drive for over an hour just to see if they have the car you want? I gave them the details of the car I wanted and they made it seemed like they had a lot of inventory but when I asked for the manager and kept prying I found they only had 1 in stock and didn't want to give me a price. The only dealer that I have dealt with thus far that tries to get you into the dealership to give you any info. I'm a potential customer with CASH in hand to buy a car. If you don't want my business I can happily take it elsewhere. Never recommending anyone to this poorly managed establishment. read more

Camacho Auto Sale is awesome he's the manager if you get a car PLEASE SEE Gabriel he is the best salesman ever read more

Camacho Auto Sales - Car Dealers Near Me - Lancaster, California

I purchased a 2007 BMW z4, have had nothing but problems since I got it. The convertible did not work, I had to pay for the part, lasted a month. Serpentine belt broke, understand that, paid to have car towed in and replace belt, also paid for wiring to be done for convertible to work, both lasted 1 week to the day. They expect me to pay for repairs again, wont cover that belt broke again in same place 1 week after they put it on. Air conditioner no longer works after they replaced the belt. Something causing battery to die, go out to start car and it's dead, not the battery which I had bought a brand new one and not the alternator. Whole car has to be rewired. They want to give me $3000 trade in, me pay another $3000 down and tack remaining balance to a 4 door sedan. BMW was my mid life late mothers day present to myself. Only reason I had a car was because of it being a sports car otherwise all my vehicles are up high. Salesman (Daniel) says will call back, doesn't happen. Service department has never called back. I love Cindy in the finance department she is great, rest of staff not so much. Dont recommend this business. Buyer Beware!!!!!! read more

My sales person was Travis Fritz he did an excellent job getting me a car. He is very polite and easy to talk to. Took his time making sure I was pleased. The best salesmen. read more

Camacho Auto Sales - The car Travis helped me buy woohoo - Car Dealers Near Me - Lancaster, California

They actually shouldn't get any stars my daughter has had nothing but problems with her band she's just about to pay it off and it's worth noting it's been parked in our driveway broken down for 6 months too expensive to fix because we bought it for $12,000 and they say it's only worth about 3,000 and now she's almost done paying it off but it doesn't work and she doesn't want to put any more money into it don't go to these people yes they give you credit and they'll give anybody a car but they end up screwing you with lemons and high prices it's ridiculous nobody should go to this place I shouldn't have even if given them one start they get zero Stars Camacho should be out of business liars and cheaters that's what they are read more

This a situation that is very troubling i wish both parties involved resolve this very start we bought a car from the dealership no problem very professional no hassle months later we go in for a tune up when they finished they told us that the motor Mounts were damaged now this is a 2017 i googled the parts last for at least 5 to 10 yrs we called and explained our situation and were still waiting for someone to helps us. read more

Rude disrespectful arrogant they don't get my money I spoke to Priscilla ask her about a car ranging from 5000 to $7,000 I was told that they were on the lot Read a Yelp review called back and was told they couldn't give me a price over the phone for any vehicle because they're having a sale and if I don't like it I could take my money somewhere else so thank you for writing a Yelp review please people read these read more

Camacho Auto was awesome! Mark, Al and Omar gave me an awesome deal, we're chill and down to earth. The buying process was super fast and they got me the best loan option available! Highly recommend!!!!!! read more

I asked Isaac for cars that were $5000-$7000. When I called over the phone I asked for cars that were in that price range I was told that you guys had them that's why I came when I got there Isaac showed me cars that were $15,000. That's three times over my budget. He ran my credit before he even showed me the cars or listened to what I needed as a customer. So he won't be wrapping up the deal I'll be taking my business somewhere else thank you read more

So Saturday I walked into camacho auto dealer on Sierra hwy In Lancaster and the guy who helped me was drinking on the job. Smelt like alchohol and not disinfectant it was like beer. I told him his office smelt like alchohol and he walked out sprayed himself with cologne and chewed a stick of gum and walked back In like nothing. Even funnier the manager didnt seem to mind. 2 peas in a pod. Worse dealership I have ever been to and I have bought over 20 cars in the last 5 yrs. This business needs a makeover. read more

DONT BUY FROM ANY CAMACHO AUTO SALES!!!!!!No stars they are con artists working here, practicing illegal tactics to get you to buy a car. Keeping paperwork, and the higher ups don't do anything just hang up in your face. They STEAL car titles and say the misplaced it, instead of calling a potential customer to return it to them. They are a bunch of shady people!!!!!! read more

Baited us in to coming to the dealership. When you come across their website the only way to view the inventory is to provide your information. I went ahead and did that so I could see what they have. A few hours later I received a call from Amber at Camacho. I told her exactly what we were looking for and she proceeded to say they had a number of vehicles that fit our criteria. My husband and I loaded up our two boys and made the hour drive. When we get there the person I was told to ask for was busy so we were helped by someone else whose name I can't remember. We told him what were looking for and that Amber said there were vehicles here to look at. Instead of looking up information in the computer we walked through one lot than another and they had zero vehicles that matched the criteria I had originally gave Amber. I can not believe they do business this way. To blatantly lie and say they have vehicles in stock when they don't is absurd and a down right dirty tactic. They also wanted to run our credit before we even found a vehicle. We will not be buying from them. read more

I bought a car from Camacho and I have spent a lot of money over it in less than a year and they misdiagnosed my car and are very horrible with their service iIhate my car and can not wait to trade this piece of crap in for a new car read more

My first experience 6 years ago at this location was a bust. I was treated unfairly and felt disrespected. This time was completely opposite. My husband and I walked onto the lot and were greeted immediately by David Izabal. We explained our situation to him and let him know that our credit score was "less than perfect " to say the least. He worked with us, the finance guy and the banks. Not only did he fight to get us approved, he got the absolute lowest monthly payments for us as well. (Still on the high side, but I'll take it! :) If you need a car, no matter your situation, check out Camacho in Lancaster and be sure to ask for David Izabal. All around good guy! I'm a believer in fate, and I truly believe that fate was on our side when we stepped onto the lot and found David. Thanks again David! You're the best!!! read more

Our nightmare continues. After returning the car and Lon totally lying to us it is day 5 that we don't have our refund back on our debit card. The insurance commission told me to contact Camacho's what a joke that is nobody picking up the phone in finance or the finance manager. Just more money I'm out to add to my law suit. I will get my day in court and continue blasting them on every social media site I can find. read more

I am so upset with this place! I am especially upset with the little tall skinny white guy with blonde hair & a funny smell "name I do not recall"; who I specifically asked NOT TO RUN MY DAM CREDIT! But according to "myCredit check notifications" THEY F-ing did! All I wanted to see was the used 2011 white Chevy Cruze! That was ridiculously over priced at 19,000 and did not even have any power ANYTHING, besides keyless entree, I told him I've seen (at a dealer in van Nuys) 2012 LT models with navigation for only 11,000 and WITH LESS MILES, he called me a liar!! Well woopty doo! Turns out he was the godd*m liar for running my credit score when he said he will NEVER do that to me without my permission & I didn't even test drive the dam thing I just wanted to see it and he knew that too. I will finance somewhere else, I figured that's enough of a financial blow for them. Waste of my credit!!!!!!!!!!!!!!! This all happened about 4 months ago. read more

This is the worst car lot i have ever been to in my life, the customer service is the worst, there is not professionalism, and the staff clearly dont care. I bought a car from them, did not find out the car was a previous rental car until the next day, did not find out the car had been in a previous accident til the next day, the sales manager lied and told me to bring the car back and they would trade it out, and then another regional manager called me and told me "no way in hell he was taking that car back". I hate the care but stuck with it. My husband was recently in a car accident and do not have the use of his legs. I am the only one who is handling all of our finances at this time and the struggle is real, i am 18 days late on my car payment and asked if i could have another 5 days until my next check or if they could help due to pandemic and they said. NO your car will be disabled and put on repo list. Do not go to this lot you will be sorry in the end. read more

Was very pleased with manager Michael - he really went out of his way to get me financing and the car I wanted. I got a great deal and would recommend anyone to get their car here! read more

i will always get a car from raymond at camacho auto sales hes very professional and works with all types of credit! I love my car and the deal i got thanks guys read more

The best car buying experience I've had! Daniel provided me with excellent customer service and went abound and beyond to show me all the cars I wanted to see. Thank you Al for walking me through every step. Everyone here is great!! read more

I waited to write this review until after the glow of getting a new car wore off so that I might be totally objective. Travis, you are AWESOME! You said you could put me in to my FIAT and by golly you were able to! I had no money down, questionable credit, and a new job that I hadn't started yet. Camacho was not only able to get me financed (not king of credit btw) but they were able to work with me on my down payment, and when I say work with me, let me just give Yvonne credit for making my life easier this month!!! I had an awesome experience! That being said, as with any deal Caveat Emptor! My windshield wipers were supposedly replaced on the 100 point check list but they were not and I will have to replace them before we get rain. My carfax suggested my car had never had any serious damage, however when trying to figure out where my spare was stashed, there was a ton of broken glass under the carpet in the cargo area. You would think that removing broken glass might have been on their checklist but apparently not. The mudflap in the front of the car came off on week three and you can see that someone had used a staple gun to put it in place and not the clips that would have fit into the frame. Now all that might sound negative, but really it is just minor irritations. I will likely have my son buy his first vehicle from Camacho, and when it is time to trade in my Ford I will be a returning customer. read more

Bought a car there 4 years ago, it was a good car until I rolled it. So I went back yesterday and bought a new car. Worked with Mike Shelby. He was very friendly, funny and kind. Got me a good deal on a brand new car, and I LOVE it. Especially since it's a stick instead of automatic. Thank you Mike! Will be back again! read more