Stayed here a couple nights in the king suite. We had two fireplaces, a balcony and a whole living area. The furniture & tv's could be updated but overall it was very comfortable. Staff is friendly. It is a dog friendly property, so if you're allergic ask about that. They told us our room didn't allow dogs but the room next door had a dog so I don't think they were very truthful. Overall it worked out for us. read more

This is our second time to stay in this place. It is a quaint serene place to stay for the family. Love the country and cottage style of the rooms with lots of lush trees plants and flowers. We enjoyed the dining, restaurants, bar , salon and live music inside. The room is pretty decent but I recommend the TV to be hang on the wall so it's not bulky and the carpet to be clean. A little sticky . Overall I love the place It is only 5 mins away from moonstone beach. The staff are really nice . I would stay again . read more

See all

Location Is quietly hidden by the Pine Trees of Cambria. It's a minute drive from downtown Cambria and minutes from Moonstone Beach & the beautiful Hearst Castle. Check In was easy; luckily I booked a room right across from Lounge/Restaurant. Parking easy. I paid for breakfast to be included In our stay and wish I would have not done that. The breakfast was a little disappointing but did the job. The room was very cute, a little stuffy but we didn't stay In the room much. I would recommend new mattresses as the springs would pop when you sat or laid down on the bed. If you do stay here opt for the top floor or maybe you'll get lucky and not have to adjust to the people above you for us they sounded like they were bowling. The lounge does offer the restaurant menu and I recommend that over breakfast. We visited the lounge on a Saturday night and it got a little busy, the one man band was nice. We had their Kale Salad & bruschetta with some margaritas. The margaritas were not balanced well with the mix and tequila. Food/appetizer were good which is why the breakfast buffet was a disappointment. read more

Cambria Pines Lodge - Moonstone beach - Hotels Near Me - Cambria, California

Everyone on the staff was friendly and helpful. From the receptionist, to the servers in the lounge, everyone was very nice and helped with a smile. Rooms were very nice and clean with no issues whatsoever. We love staying here and absolutely recommend this place. It's a mountain feel while being minutes from the beach. read more

We came to Cambria for a one night stay at the pines lodge. We purchased the Pines Lodge Christmas package. You get one night stay at the Pines Lodge and access to the Cambria Christmas Market, one parking spot on property and breakfast the next day. Our stay included access to the full market including light displays, vendor booths and food booths. The Lodge is located in Cambria. The Christmas market and lodge are located on the same property. The rooms at the lodge are like cottages with very modern amenities. The inside is very nice. We stayed in a King large suite. We had two fireplaces, a mini fridge and a microwave. Our room was right next to one of the entrances of the Christmas market. We were just a few feet away from it, which was so convenient. We also had a balcony that looked over the Christmas market light displays. There was parking all over the property. We were able to find one right by our room. Breakfast was also included. It was a buffet style breakfast that was good. Our room was lovely and very clean. It's very quaint and cozy. My only complaint was the bed. It was extremely uncomfortable. I didn't sleep at all because of it. It seemed old and overused. There were imprints of where one would lay down, beach side of the bed. So when you lay down on it, you sink into a whole. It was awful. They need to replace that. If you have a sensitive back, the bed will be a problem for you. The check in and check out process was flawless. I did the pre check in and check out online. I highly recommend that. We were given a parking pass, breakfast pass and bracelets for entry into the Christmas market. The staff were very friendly and helpful. I would love to return to the Christmas market next year but may opt to stay somewhere else because of the uncomfortable bed. Hopefully they will update their beds in the near future. read more

See all

This property was a place my family visited about 10 years ago, and we enjoyed it so much that we've always hoped to return. Unfortunately, our recent stay was a very different experience. Major mold problem in room 815 Stay: May 1st-3rd, 2026. On the final morning of our stay, we discovered what appeared to be black mold above the shower. Because my parents are immunocompromised, we immediately packed up and left. We reported the issue to the front desk at checkout, and the staff member said he would inform management. As of Monday at 1:26 p.m., we have not received any follow-up. Overall, the property has significantly declined and is in need of major updates. The handrails leading to the building were broken and unstable. The furniture is very outdated, and the beds were extremely firm and uncomfortable compared to what we remembered. Several features required maintenance fireplaces were difficult to operate, our front door would not close properly, and our key cards stopped working after the first day, leaving us with only one functioning key despite following all handling instructions. The restaurant experience was inconsistent. Friday night was excellent, but on Saturday there appeared to be a change in chef and bartender, and the food preparation differed noticeably from the menu (for example, the mushrooms). Service, however, was good on both nights. Due to the serious health concern of discovering mold in our room, the lack of follow-up from management after reporting it, and the overall decline in the property's condition and maintenance, we do not feel comfortable returning. Issues with safety, such as broken handrails and a door that would not properly close, along with inconsistent amenities and service, made this stay far below our expectations. What was once a place we loved and looked forward to revisiting no longer meets a standard we can trust, especially when traveling with vulnerable family members. read more

See all

We arrived at the hotel earlier than 3:00. We were pleased that we could check in early. We received our room keys and we pleasantly surprised with the charming room and the outdoor private patio and faux fireplace. Things turned bad when guests arrived upstairs and downstairs. The walls are so thin so we heard screaming babies, children talking and very loud footsteps upstairs and next store to us. It sounded like Lurch was living upstairs with a herd of horses. In addition when the cleaning crew showed up in the morning they were very loud and shouted at each other from the stairwell. We decided to leave on Saturday and not stay through Monday. My husband went to the front desk and they were rude when we checked out. He asked for a receipt to ensure we were not charged for Sunday and the hostess told him we process receipts in 24 hours. Interestingly there was a lady in front of him who had her hotel bill receipt. Overall we were extremely disappointed with the accommodations the rude women at the hostess desk. Needless to say we will not be going back. I will rate the restaurant separately, that too was not good! read more

This property is one of our favorite spots in Cambria Ca. to stay. The location is picturesque and the grounds are kept absolutely beautiful. The units have recently been repainted on the exterior. The restaurant is located off the main lobby area as well as a lounge. Food service is absolutely phenomenal. The courtyard area is beautiful. You can dine there as well. Just a beautiful place to relax and enjoy your meal. There is a swimming pool on this property and so many things to do within walking distance. The only problem was that our shower and sink had drainage issues that needed attention. We were left standing in water while showering. The interior of the units need TLC to include updating in all areas of the unit we were in. Cob webs greeted us at the entry door they had to be swipe away before opening the door. Stair wells also had cob webs which could have been easily removed by maintenance or house keeping. I still feel it's 5 stars because of staff , location , property, and the beauty of the grounds. read more

See all

We have been coming to Cambria at least once a year for almost 20 years. Our first stay was here after getting engaged and our last stay was also here and the last family vacation we had before my father in law passed. This trip was in memory of him. Our experience was terrible. Three separate rooms were booked by two different people through the hotel. When checking in both people had the wrong rooms assigned and were told it was booked through Expedia despite email confirmations saying otherwise. The front desk staff consisted of a trainee and another person with zero talent for guest service. Others checking in before us were having the same issues and yet everyone checking in was to blame according to them. Check in took almost 45 minutes because almost everyone in line was upset. We had to pay for breakfast out of pocket because they said we booked third party and was pretty terrible in comparison to years past. The selection was cheap. You bus your own tables (including scraping food into open trash cans and wiping down tables) and yet are asked to tip. The pool was out of towels two days in a row so bring your own. Our room wasn't super clean and the fixtures were not in good condition. The faucet for the bathroom sink shot water out to the side and directly at you. The grounds were still beautiful and the room layout was nice even if it wasn't what we booked. The lounge was nice as usual and the restaurant was the same. That being said, after over a dozen stays here, I think we're fine not coming back. read more

Stayed for one night in April in a second floor suite room. Surprised there was no AC but air was cool enough by evening time. Also surprised no screen door ton the balcony door. Rooms are fine, maybe a bit dated but works for a night or two. Sitting on the balcony in the evening was lovely looking at the stars. Parking plenty enough near the room. read more

I've been going to Cambria for decades and never knew about this place. It's wonderful! And you can bring your dogs!! The grounds are great and the team there is very responsive & attentive! Lots of great walking paths. It was wonderful to have the room and trails and great lodge, restaurant and bar. Everyone was friendly and provided great service. We'd definitely go back! Only one down side was that we were on a ground level unit and there were 10 people upstairs of us -- 8 were children under 5 y/o -- and it was horrible! read more

Was at a wedding here. So beautiful. All staff, super amazing except one lady at check in that seemed to hate being there. The venue was perfect. Great food and drink. Rooms $$$$$ but quiet and wonderfully appointed. Quiet. With a view. I'd go back. In forest just miles from the beach. Moonstone... Just serenity here with a beautiful pool, gardens... Live music nightly!!!! read more

See all

Be very careful! The room does not have ACs even though they seemed to have AC controllers on the wall. We stayed in a family suite for th weekend in June. We found the wall controllers do not seem to work. Called the front desk they told us they do not have ACs and promised to send two fans in. The guy who delivered it brought just one. When we asked, he rudely replied just one for one room but the family suite has two rooms and can accommodate 6 people! The suite cost me over $400 and the website never mentioned that it didn't have AC. Will not stay at this hotel again! read more

So we recently stayed at the lodge and I was super excited about it, thinking our own private cabin was going to be perfect. However I was a little disappointed. The overall grounds were absolutely beautiful and well kept. On the outside the cabins looked so cute. Then we opened the door to our cabin and immediately the ambiance was dark, dated and musty. It actually gave off creepy vibes. The red couch in the living area was faded, stained and smelt so bad I didn't want to even sit on it. There was one depressing table with two chairs off to the side in an area that just didn't make sense. The fans are your only source of air flow unless you open the windows but if you open the windows everyone can see into your cabin. The bathroom was very large, no complaints there. The bed, blankets and pillows were also ok, no complaints there. My biggest regret was the $55 we spent on unlimited pizza, salad and a bottle of wine for 2. Sounds good right? You should have seen the pizza. I thought it was a joke and regret not taking a picture. The flier made it seem like you were getting some amazing wood fired pizza - ummm no. I would have preferred a frozen pizza over whatever was served. The crust was soggy, cheese and sauce cold and not even cooked through and the slices so small that I can't believe it was handmade. Honestly it's hard to mess up pizza and that's the worst I've ever had. Salad was good tho! Staff was super friendly and attentive so that's a plus. But honestly after reading other peoples reviews about mold and our experience I don't think we will be back. read more

I cannot say enough good things about the lodging here...there's so much to do and included, basically everything you need to have a great, relaxing time. Gorgeous grounds, spacious pool, spa, trail to town, and beautiful wildlife, we saw deer during our stay here, it was a magical experience! The restaurant is delicious, we got the steaks for dinner and they were surprisingly perfect. You know how it typically goes, hiked up prices ufor mediocre food for convenience. Not here, everything seems carefully curated to provide the ultimate experience! read more

See all

I visited here stayed 2 nights the Christmas extravaganza here is absolutely amazing with glittering lights galore! I truly appreciated all the hard work to create this Christmas light amazing huge display of fabulousness! We strolled around for hours then the dining & bar area had live music, it was such a delightful holiday time with my son! The cottages are amazing here with a feel of true comfort with the fire place warmth! I plan to return this December with family! read more

See all

We have literally stayed EVERYWHERE in Cambria from Moonstone, to hilltop forest rentals, cabins, homes, etc., you name it. This was our 1st time staying at Cambria Pines Lodge and I'm very glad we did. For us, as an older & recently married couple, these are our 5 top things we need in either a hotel, rental or whatever: 1. King bed, not even a question, why don't all places have king sized beds? 2. Prefer a stand alone cottage, house or whatever, WITHOUT ANY COMMON WALLS WITH NEIGHBORS. 3. Breakfast included 4. Bathtub if possible 5. Very clean Cambria Pines Lodge had all of that as well as a beautiful, dedicated little outside space with patio chairs, all for under $300 a night on an October weekend! We had two fireplaces!!! I mean, they really outdid themselves when they built these little cottages, we were extremely happy in this quiet and clean cottage. As the property is very large, there are multiple types of rooms available, we opted for the stand alone cottage, king size suite with bathtub, separate shower, kitchenette, patio and 2 fireplaces. We were extremely pleased, the only thing we could say is that the furniture although extremely comfortable was a bit old and worn. The King bed was wonderful, with plenty of blankets and pillows. The property also does weddings most weekends outside, so if you don't like noise, maybe get a room away from the lodge, which we did and there was literally no noise at all. The hotel has a nice pool and hottub, but the hottub didn't seem warm enough for a cold day (and others were saying it wasn't hot) so we skipped it. They had a relaxed lounge with lounge lizard type singers 5:30-8:30pm which was awesome for Halloween. They had a huge Halloween party anyone could attend outside. They probably had a wedding party as well (don't know for sure) and the restaurant which my husband used. He said the breakfast which was included in the price was okay. All in all, we will be back and we already booked our next stay which I was told was 20% off for your first return visit. When I checked out I got sort of rushed out by a frazzled front desk person who made the reservation but wouldn't give me a paper reservation. She insisted it had been sent to my email and I never got it. I had to call to correct the wrong email and got it straightened out. All in all a 4 star experience. ~Ms. Ali read more

One of our go-to places to stay on the central coast. Our latest stay was in a king suite spa tub room, with two fireplaces, two tvs, micro, fridge, full couch, lovely wooden furnishings which was reasonably priced in February. Grounds are lovely, especially their gardens behind the lobby/lounge. We have stayed here several times in an upstairs unit with a view out over the valley.Their Christmas lights are a must, but book early. Restaurant is great, the lounge has a happy hour and live music. You can walk down the hill to town, and its a great spot to stay if touring Hearst castle, or checking out the elephant seals ten minutes up the coast. read more

See all

This is such a fun place to stay! The best restaurant we went to in all of Cambria was the Pines lodge. Everyone who works there is very accommodating. It is in a great location and the nursery and gift shops next door are beautiful and there is so much to look at and buy!!! The Christmas section is my favorite. It's beautiful and very festive. read more

I have stayed at this hotel before and always enjoyed. However, this time was just horrible. The room assigned was old, musty, and the furniture was old and broken. We were given another room bigger but just as bad. The staff never apologized and frankly could care less. We left a day early because the stay was so horrible. I asked to speak to a manager and as it was a Sunday no one was available. I was given business cards. I wrote to them the next day and never received a response back. I had requested a refund on my stay and of course it was not given. Would never stay there again. We did reserve a forest view and got some trees and a shed as our view. read more

This was my first time staying here and it did not disappoint. The grounds are so pretty and lush. I was here for a wedding and it was very memorable. The complimentary breakfast is from 7:30a - 10:30a and offers a nice selection. The rooms are comfortable and have a fridge, microwave and the ability to make some coffee. The lodge sends pleasant text messages and many of the features can be done electronically (including check out). Check in is after 3p and check out is before 11a. read more

See all

Wow! This was the best place to bring our pupper! It had a little patio, perfect for him to go out on to. The room was large and roomy. We had a small incident with the fireplace (person before us left the pilot on) so our room was super hot. We just rang the front desk and within 10 minutes the service guy was there with a fan in hand and was able to determine the pilot was left on and took care of it for us! The grounds are lovely! There is a staircase which leads to downtown. Be prepared, it's got 257 steps, definitely not for the out of shape. We loved taking walks, with our pup, on the trail around the property. I can't forget the food! If you book directly through the property you get to enjoy the breakfast buffet at the restaurant. This isn't just a continental brekkie, it's a full on breakfast! Eggs, sausage, French toast, sautéed veggies, and oatmeal. It was all delicious! Just a heads up - if you have a dog you need to make reservations to stay via phone, because not all of the rooms are dog friendly. They are super helpful over the phone, shout out to Leona, and will get you the room you need! We will definitely be back! read more

Cambria Pines Lodge - The only picture I took From the butterfly garden. - Hotels Near Me - Cambria, California

Lovely room and grounds. Beautiful view. Good location. Great place to stay to enjoy Cambria and the central coast. read more

Cambria Pines Lodge - View from our deck - Hotels Near Me - Cambria, California

This is a hotel located on a hill. This place has a forest landscape with a rural feel to it. It is worth mentioning that all the rooms are individually separated and have spectacular forest views. Besides, if you are lucky, you may see some wild animals such as deer, hares, and birds. We have seen them all. And this hotel has a big swimming pool and a jacuzzi next to the restaurant. The room was cozy and big with a fireplace and a tub. From the backyard or balcony, you can see plenty of trees. I would recommend it when traveling through San Simeon or Cambria. Especially during the Christmas Lights show. Parking at Cambria Pines Lodge is reserved for the hotel guests and the VIP lodge parking costs about $40-60. read more

Our stay at Cambria Pines Lodge was absolutely fantastic! Quiet? That's an understatement--it was like the whole place had a mute button. Birds chirping, trees swaying, no screaming kids or rogue leaf blowers--just peace in its purest form. If you're looking for a serene escape, this is it. We scored a room super close to the stairs leading down into town (not a bad climb at all) and just a short walk from the pool and hot tub, which I'm happy to report was at perfect steamy Goldilocks temperature. Not too hot, not too cold--just right for a night soak under the stars. We booked one of their special packages that included dinner and breakfast each day, and both meals hit the spot. The lodge's main building is beautiful and gave me strong "old money meets rustic charm" vibes. Now, let's talk about our room: it had TWO fireplaces--one in the bedroom, one in the sitting area--because apparently we were living the good life for the weekend. Cozy, romantic, and just the right amount of "I feel like I should be wearing a bathrobe and sipping something fancy." Only downside? The bathroom-to-bed proximity. Let's just say the sandwich I had in town turned on me faster than a plot twist in a telenovela. There I was, experiencing a gastrointestinal exorcism just feet from the bed while my poor girlfriend tried to hold in her laughter between my dramatic cries of, "Ohhh my gosh" and "What the heck did I eat?!" Not ideal for a first vacation as a couple, but hey--if she didn't run after that, we're solid. Despite my digestive downfall, I would 100% stay here again for a romantic getaway. The staff was super friendly, and I loved that you could text them questions and get an immediate response like some kind of magical hospitality hotline. Highly recommend Cambria Pines Lodge. read more

Our room was clean, and we had the jet tub suite, which was very nice--big and spacious. The resort itself is quite nice too, although a bit outdated; they seem to be maintaining a lodge-style theme. The main reason we chose this place was that it offered a hot breakfast. We stayed for three nights, and the breakfast was the same each day. One day, they had French toast, but it was mostly sausage, roasted potatoes, and eggs mixed with bell peppers and cheese, which were really good--much better than the spinach version. They also offered orange juice, three selections of cereal, coffee, oatmeal, and fruit. Overall, it was a pleasant stay, but I wish they would include bacon or vary the menu a bit. We hoped for an early check-in, but our room wasn't ready; check-in isn't until 3 PM. read more

See all

Always a great getaway staycay even tho only about 20 minutes or so from home. Had a great spring vacation special as a repeat guest and the updates and refreshed rooms are comfortable and spacious. We had one of the spa tub cottages with two fireplaces (nice atmosphere tho it was warm so we didn't use them) cute patio and double sinks in the bathroom. Comfy bed and lots of pillows. Included is breakfast buffet each morning with many options. The reason for the lower scores was the not so friendly people at the front desk. Yes we did get their early and all I wanted to see if change of early check in (like only about 30 minutes) and then was given a scoff rolled eyes and said "no come back at 3 your room isn't going to be ready until 3" so coming back at 305, someone else said "well we had a lot of housekeepers call out sick and your room still isn't ready" why was I told to come back at 3 if they knew it wouldn't be ready? Then at 330 the nicest of the 3 ladies I interacted with apologized and said yes let's get you to your room right away" not a warm experience at all, but all the people I engaged with on property and during breakfast were friendly and cheerful read more

See all

The property grounds are breathtaking and beautiful. The staff is very kind and welcoming. We loved the garden , the bar/ restaurant with live entertainment and the breakfast served in the morning. The rooms , you get what you pay for basically not a 4 or 5 star rating maybe a 3 at most . The furniture is old , smells and it's dirty. The walls were dirty and door handles were dirty. It was smelly and dirty.... Really left an impression on me ...would probably never stay here with my family again. I think they only clean and replace the sheets. The fact that we returned back and the card reader did not work and we had to flag down maintenance crew to open our door and bring us new cards really was over kill. The property itself was very nicely decorated. Maybe property management needs to address the cleaning issue and inspect the rooms after cleaning. Kudos to the hard working staff at the bar, kitchen and front desk , regardless of the shortcomings of the room they put a smile on our face. read more

See all

My wife and I stopped for lunch in the bar, she had the salmon salad and it was very good ( her words ). I had the French Dip and it was amazing. If you go for lunch they it you won't be disappointed. read more

We've stayed here for a summer weekend both this year and last, and I think we may need to try to make it a tradition. Cambria Pines Lodge is nestled in a neighborhood on a hill above the main street area of Cambria. It consists of several different lodge and cabin style buildings (many with four different hotel rooms/suites to a building), in a nicely landscaped property with several wonderful activities of interest. There is a pool, fire pit, small sports area, spa, restaurant, and wandering walking paths that take you through wooded areas and beautifully landscaped gardens complete with flowers, water features, sitting benches and other wonderful surprises. The rooms aren't the most up to date, but they are comfortable. The suites are spacious and have a microwave and mini-fridge, which is really helpful in Cambria--where dining options are sparse. Wi-fi and television service are a bit spotty, but since that's not the reason we chose this place, it didn't bother us much. I'm a huge fan of ice (I use more than most people), and it was a bit of a trek to find one of the few ice machines on site, but it worked and filled my several zip lock bags for our cooler without running out. Included with the cost of your room is a breakfast buffet. This buffet offers hot and cold options and has enough variety to be able to satisfy most guests. While the dining room can get pretty crowded, guests have the option to take their food out to several tables in the garden, which we found to be a wonderful treat! With a short drive to Moonstone Beach or downtown (or a moderate walk on a designated path if that's your preference), my family has found this to be a wonderful and comfortable place to relax for a few days while we get-away from the bustle of our daily lives. We look forward to visiting again--maybe for one of their annual holiday events! read more

The beginning of our stay was very peaceful. As soon as the neighbors moved in we realized how thin the walls were in the cabin. Could hear every work and their dog barked for hours. Reported it to the office. Very annoying! Not sure if we will be back.. read more

The lodge is nice with pretty grounds - rooms clean - felt a little outdated. The breakfast served in the am - is the best breakfast I've ever had from any hotel - good job! Restaurant - dinner - disappointed in dinner at the lodge. Food was not great and service ok. read more

I accidentally stumbled upon this place while looking for something to eat while visiting Cambria, we were able to squeeze in last minute and order lunch. Very sweet staff and great cozy environment. Felt very homey. read more

Cambria Pines Lodge - Hotels Near Me - Cambria, California

See all

We enjoyed the light show last Sunday night after dinner at the restaurant which they have on their property. The beds were comfortable and they even have a living room with a comfortable couch and a tv and microwave. We invited a couple of friends over and they enjoyed their stay as much as we did. read more

BEWARE OF BED BUGS! If you plan to stay here, be prepped for bed bugs, and LOTS of it. I stayed here just one night and came back home with 30-40 bites all over my body; both my hands and arms, my legs, feet -- literally all over. It has been so painful to have all of these itchy bites all over my body. The pain-relieving cream did little to help. The bruises have recovered for the most part, but it looks like the marks will remain for a long time. I reached out to the hotel about it and they told me they'd get back to me. Two weeks later, I've got no response. Thanks for the worst hotel experience of my lifetime. read more

See all

Superbowl day! Amazing view from our balcony. It was relaxing. The room is huge! The king suite! Dinner was great and breakfast was amazing. It's our second time here and we'll visit here again read more

See all

We purchased the package for the stay and the Christmas market. The room was clean and welcoming. The staff was excellent. The parking was on site and easy to access. The Christmas market was amazing. We definitely will be returning. You absolutely need to go to the Christmas market gift shop in the garden area. It was outstanding. read more

See all

I absolutely loved this place! Accommodations are excellent, but I'll tell you - I had the best prime rib, and my wife had the best surf & turf she's ever had. The cool thing about our visit is that we brought our dog - a big 77lb bundle of hyperness. Not only do they allow dogs, but they accommodate them. It was so fun to sit outside and have the pooch right there while we ate. Other things ... the music in the lounge was very good, the staff was amazing, and the free breakfast is pretty OK. I have no idea what the cost was, because it was gifted, but I really had a great time! I did, however, have to fill my tank at $6/gallon which I wasn't too happy about, but not their problem! I'm not going to rush out and stay there again any time soon because it's kind of a one-and-done situation - real low-key - but I'm glad I experienced it at least once in my life. read more

We went there to hear music in the lounge area. Unfortunately we Didn't have dinner there m.

I'm very disappointed. We had to cancel our reservation due to the terrible rain storms over Christmas. We waited until the last minute hoping the weather would get better. But it did not. Cambria Pines lodge refused to refund our $1400 and also would not allow us to reschedule. We have been there many times in the past but now we will never go back. This is poor customer service. read more