It is so sad to see the disappointing remarks. My mom was able to live out her last few days on…read moreearth there. It was lovely, the staff was sweet, attentive and the volunteers that came, were amazing. They played music, someone came to massage her, the clergy came multiple times a day. We were able to spend the night and be with her until she took her last breath. I only wish my mom could have enjoyed something like this in the nursing home. I thank God for Methodist in Richardson for expediting my mom to this facility. It wasn't easy but they did it in less than 24 hours. We are forever grateful.

Sadly, we have had a horrific and tragic experience with T. Boone Pickens / Faith Presbyterian…read moreHospice. At this point, I would be fearful of the level of care (neglect?) they are giving to their hospice patients who do not have a voice to advocate for themselves in their final weeks or days. This negative review is long and detailed because I don't want anyone to have to go through the experience they put us and my mother through. I hope it is helpful to other families going through such excruciating end-of-life decisions for their loved ones. We were on the waitlist for the "next available room", just awaiting transport, for my dying mother who is in terrible pain after fracturing both hips and a femur (simultaneously). After being told at her final assessment on January 19 that transport would "very likely be tomorrow", there was an abrupt change. They canceled the required Covid test they had scheduled for immediately before transport, and suddenly nothing was available. Every day for five days. Strange, because a friend had his mother admitted that second day. First red flag of their deception. Ultimately, after five days and no response other than terse texts each day saying "still no room, should be tomorrow", we learned from their team that they LOST their license to be able to provide inpatient hospice care! This was Tuesday, January 24, 2023. (What??) After that call, they ghosted us. We could not get a return call, text or email from anyone, trying daily. Meanwhile, my mother is still in terrible pain at an assisted living that provides no help. And because of her terrible pain, her Alzheimer's suddenly declined tremendously, immediately after the injuries. She is a shadow of herself and suddenly does not recognize me or the rest of her family. Up till the day of the injuries, she lit up when I walked in the room, greeted me enthusiastically, and spoke to me and her (private) caregivers. Now she sits in pain with her eyes closed, and when she does open them, there is zero recognition there. She isn't eating, is barely drinking, and is not getting the pain control medication she needs--in fact, which we were told by their nurses is "urgent." It's tragic. Out of desperation, we finally contacted corporate management and, after their initial shock and promises to "get to the bottom of it right away", we learned the truth. In a one-sentence text (!) the next day, they stated that they "can no longer meet my mother's needs." (What?!??) She had been assessed, accepted, and we were merely waiting for an available room, "any hour now", since January 19. We were told they would call me when transport (ambulance) was ready. Literally overnight, they suddenly "can't meet her needs?" The definition of Hospice is to care for a dying patient. What "needs" can they suddenly not meet? After that, once again, we have been completely ghosted. We have learned that several patients have been admitted to inpatient in the subsequent week, and we cannot get a return phone call or even a simple explanation. After my initial reaction of fear and denial when her doctor recommended Hospice (and wrote and order for it), and then the T. Boone Pickens / Faith nurses and sales team convinced us by explaining how badly Mom needed to be there "to get the medication and care she needs", I am heartbroken and helpless thinking of her condition now and her constant, untreated pain that she will suffer for her remaining days. The facility is physically beautiful. LOTS of money has been spent on a pretty building, nice fixtures, an attractive entrance, nice artwork--nothing the patients care about or need. It is just a lot of smoke and mirrors for prospective families during sales appointments. But it is painfully obvious that is where their priority is. Not the patients. Not the families. This sad fact is echoed repeatedly in other reviews. My assumption, since we can't even get the decency of an explanation, is that they have shifted to accepting only the private pay "Residential" patients (at $12,500/month) while leaving patients desperately awaiting hospice hanging alone in agony. We knew T. Boone Pickens. In fact, my parents bought his condo in Turtle Creek (and lived there for 12 years until assisted living). He would be rolling over in his grave if he knew what is happening at his namesake facility. Anyone who would like to know more or share advice (esp after the anticipated contradictory response here from their staff) can reach me by looking at my profile.

Owner Joyce Logan and her team demonstrate exceptional compassion, understanding and dedication to…read morefamilies searching for senior living options. They take the time to truly listen and understand the unique needs, preferences and circumstances to find the best fit for your loved one. Their knowledge and genuine care is invaluable for what can be an overwhelming process.

Words cannot express how grateful we are to have found Joyce and for the quality of support she has…read moreprovided to my brother and I following our dad's brain injury. She helped us with finding the right level of care for dad first at a Skilled Nursing Facility, then on to an Assisted Living facility. She continues to be a kind, knowledgeable and amazing resource for recommendations for care as things evolve with dad's needs. We literally cannot even begin to imagine how we would navigate this challenging time without her assistance.

Jenny Bair is the best speaker! I have attended several of her talks, and I am always impressed!…read moreShe is engaging, charismatic and has such a great sense of humor! After every class I have brought home SO many helpful take tips that I can implement pretty much immediately! The relationship talk helped me relate better to my husband (like no more drive-by conversations), and the organization talk that I just went to last month has totally simplified and streamlined my home and office (as I glance at my standing file I made, thanks to her suggestion-which means I am no longer buried in paper). She also slipped in some tips to help us keep the fire alive in our marriages and I've implemented those already too, like the business meeting date and the at-home date night (kids go to bed early and we get some quality time without them). Such simple tips and really have made SUCH a difference in my life and relationships. Her wealth of knowledge is amazing and you can tell she loves teaching and sharing this information with others. She really is different than any other coach I have met- she is so relatable and really understands who she is talking to, so she can help best. Jenny's spectacular!

I love Living Well. Everyone is so caring and kind and educated on health and wellbeing. It has…read moremade such a difference in my life to be associated with Dr. Shipe and Kimmie P. They are my trusted peeps!

We had daily in-home services for my mom with vascular dementia. The caregiver was kind and…read morecompassionate, taking the time to learn all about our family so she could have meaningful conversations with my mother. Nancy with Grannie Nannies went above and beyond to meet with us first and find out what type of caregiver would meet my mom's personality. She stayed in constant contact initially to make sure everything was working out on a daily basis and that our needs were being appropriately met - all while providing extra tips for me personally to help me care for my mom's dementia symptoms.

Flexible, Focused, Friendly! You think getting Three F's is a bad thing? I disagree. It's something…read moreto be proud of. My mom had surgery and she needed help at home considering my schedule was chaotic. Granny Nannies were very FLEXIBLE in not only finding time for me but also worked around my mom's schedule. They also offered FLEXIBLE pricing based on those needs This was the first time my mom had a surgery and she didn't know what she needed in terms of recovery. The Granny Nannie team FOCUSED on exactly what my mom needed, proactively took care of things for her and around the house. When I greeted the care giver in the morning, I was greeted with a smile. And when they left for the day, they left a smile on my mom's face. Just a wonderful team of FRIENDLY caregivers. I would highly recommend giving Granny Nannies a try if you or a loved one needs that extra care.

The Raschio family provides an amazing service: comprehensive, full-featured senior care in an…read moreuplifting family environment. Several years ago, my uncle had severe and increasing health problems and had tried living in several unsatisfactory arrangements. When he finally moved to Abiding Joy, it was actually like a dream come true. The very friendly family atmosphere, excellent nursing care, great food, and bright and positive living conditions helped make my uncle's time at Abiding Joy some of the happiest days of his life. I was especially thankful that Karen could take my uncle to doctor appointments even when I was unable to join them. I cannot recommend them enough. They are the very best option in senior care, in my opinion.

Abiding Joy has been a great resource for our family . They have provided a safe, clean, &…read morenurturing environment for our elderly family members over the past few years. Having a nurse on site 24 hours a day is a huge asset! They provide healthy, homemade meals 3X a day, opportunities to socialize with others on a daily basis, & are willing to transport as needed for errands, groceries/prescriptions, or church. Dave & Karen were in constant communication with us & always let us know any time one of our family members had a need or concern. We were always welcomed into their home & could visit anytime, day or night. We had such exceptional care with our first family member, that we moved a second family member into their care, & continue to recommend Abiding Joy to our friends, who have also become residents & had exceptional care as well. Abiding Joy will not disappoint!

After spending the past eight weeks after getting a total knee replacement at The Villages of Lake…read moreHighlands, I can honestly say that my experience has been exceptional. I don't usually write reviews, but the outstanding care and kindness I received from everyone on the staff deserve to be recognized. From the day I arrived, every single person treated me with compassion, respect, and genuine concern for my well-being. During my entire stay, I never encountered a single employee with a bad attitude. That alone says a great deal about the culture of this facility. There is a physician and a nurse practitioner who do rounds every Monday, Wednesday and Friday. Both of them were never in a rush to listen to my concerns and issues with my recovery- and I had quite a few in the beginning. They even came to the PT area to make sure nobody was left out. That was truly amazing to me! The nursing staff provided excellent care and always made me feel safe and well looked after. Whenever I rang the bell in the painful stages of my recovery, someone showed up in a very timely fashion. Whenever they didn't, I knew it was because they were busy taking care of someone else, not because they didn't care. The physical therapy team was encouraging, knowledgeable, and truly invested in helping me recover and regain my strength. The housekeeping staff kept my private room spotless and comfortable, making it feel like a home rather than a medical facility. The kitchen staff went above and beyond to make sure I had meals I enjoyed. They were always accommodating and often prepared something extra when I needed it. It was clear that they genuinely cared about making my stay as pleasant as possible. I was also impressed by the administration and leadership. Whenever I needed something, they did everything they could to make it happen. Whether it was a special request or simply making sure I was comfortable, they always responded with kindness and professionalism. What stands out most about The Villages of Lake Highlands is the people. Every department--from administration and nursing to therapy, housekeeping, dietary services, and everyone working behind the scenes--works together with one goal: providing the best possible care for their residents. Their compassion, patience, and genuine love for the people they serve are evident every single day. Recovering away from home can be difficult, but the staff made me feel cared for, respected, and valued throughout my entire stay. They consistently went above and beyond to ensure I was comfortable and had everything I needed. I am deeply grateful to everyone at Villages of Highland Park for their dedication, kindness, and exceptional care. I would wholeheartedly recommend this facility to anyone looking for a place where residents are treated with dignity, compassion, and genuine concern. Thank you all for making such a positive difference during my recovery.

This facility wanted assurance that they would get paid before they would admit my mother. They…read morewere willing to let me put the entire four week stay on my credit card rather than trust the insurance company. I was not willing to trust my prescious mother to a profit first facility.

I can say without hesitation that the Cooper Clinic saved my life…read more On my most recent visit, Dr. Lynn McFarlane identified a serious blockage in my carotid artery--something I would never have known without the careful preventive screening the Cooper team provides. My cardiologist later confirmed that I had interrupted a potential event. In his words, I caught this just in time. Without this diagnosis, I am convinced I would have suffered a stroke. If I had lived through it, my life would have been irreversibly changed. Instead, I now consider myself as having been given a second chance. That gift is not just for me, but for my family as well. My gratitude runs deeper than words. I hold Dr. McFarlane and the entire Cooper Clinic team in the very highest regard. Their approach to preventive care is not just medicine--it's truly lifesaving. I've been coming to Cooper since my 30s, and this was my fifth visit. Each time I've been impressed, but this time, their thoroughness and expertise made all the difference. If you are considering whether preventive care matters, take it from me: it is an absolute gift. I will be forever in the debt of the Cooper Clinic.

They seem to be nice people. Nice clean facility with a lot of upper middle class seniors trying…read moreto live longer. My only concern is that they have closed their Willow Street gate, which is forcing their patrons to make illegal U-Turn (blowing past the No U Turn sign) on Preston Highway and causing a lot of honking, close calls, fender benders and outright accidents for which Cooper Clinic could be held responsible - should be held responsible. They are so busy making money - they just don't care.

I worked for Integrity in 2024. I had a positive experience working for Kim and Obi. The working…read moreenvironment was positive. They were understanding and flexible. Kim and Obi treated their patients, their family's, and employees with great care. If need be I would choose to work for Integrity again. I learned so much and created good relationships while there.

This is an absolutely wonderful, immaculately clean, and beautifully renovated, residential care…read morefacility, with about only 6 people max for the allowed number of residents. Unlike the usual regular institutional care, here, your loved ones will receive showers at least 3 times per week, they'll get lovely home cooked meals, they'll receive extra special birthday celebrations with balloons and banners, and just overall, more specialized individualized care. When my Dad was really wanting a newspaper, one of the owners put him in the car, and they went out together and got him one. The proprietors, who are a couple with a Psychology PHD and a RN combined, really know what they're doing. You'll get daily updates on your loved one, if you want. Who has ever heard of that at the usual instituition of 20-30? Perfect!!!