The location was newly renovated- it's either you love it or hate it. They seem to have table…read morecloth but they lost the old wealth casual setting to some princess version of table cloth and soft chairs - where you can see the prior patrons hair(maybe get a fabric roller guys). The menu is as usual on the high end, the specials are available they have a $55 prime rib the fish option available. I guess it's a special in this economy, but I do miss the $38 Sunday prime rib special. So this location was a former gem now it's just on the high end- service is slow too. I may revisit with clients but it's not a place I want to visit with family- it's just a bit high end slow service. We were celebrating two bdays, they didn't have the cheesecake anymore it's one of those from frozen lava cake with ice cream, whip cream and a sparkler- but thanks guys. There seems to be some lunch deals with taco to attract the lunch walk ins- but that's also a low traffic time. I guess they're trying to be creative with their marketing.

GREAT atmosphere, AWESOME wine selection, and the food was just OK…read more The complimentary House bread was disappointingly basic in texture and flavour. For appetizers, the Baked Pecan Crusted Brie was also lacking, it sounded nice on the menu but came out very plain and was only a few tiny pieces of Brie (I thought it was come out as a small wheel). For the main, the Duck breast was not bad, tougher meat, medium rare, nice char, plentiful and beet sauce added a nice sweetness.

After a long day at work I wanted to treat myself to a really nice dinner and saw this place across…read morefrom my hotel and I said I've got to go check it out. To be honest, it was a little hard to figure out where the restaurant was cuz there are three different restaurants in the building, so I went through the front door and then found the entrance. I decided to sit at a table rather than at the bar, and I'm glad I did. My waitress, Sadia was awesome! He was attentive, made great suggestions. And was very very gracious. I started off with fried calamari, which was a little bit underdone, but still very tasty. Tasty. Next up was a side Caesar salad, which was very good and on point, on to the main course which was the steak frittes which was cooked perfectly. I also had dessert, which was the lemon tart and that was the perfect capper for a meal. Bottom line? This was one of the most delightful meals I have had, perfectly paced, well cooked, and served with a smile. I will definitely be going back anytime. I am definitely coming back to this restaurant when I'm in the area!

Chose the restaurant for a holiday party for the team of 35 people. The reservation experience was…read moregreat with good menu choices and good communication from the restaurant. We had a private dining area with Michelle, as our Host with Mary & Lauren in her team. She made sure all our needs were met, provided exceptional service and was attentive at all times . Everyone in the group enjoyed the evening with delicious food, tasty appetizers, great wine and delectable desserts. The restaurant is beautifully decorated, several dining areas and a central bar with an inviting atmosphere.All dishes including Chicken, Salmon and prime rib were delicious as the Main course and the chocolate brownie and crème brûlée were decadent. The soup and salads were on point.

Good Empire State steak! Would recommend if you are a fan of steak for sure, although it is a bit…read morepricey.

The service was quite slow and when I received my pretzel bites appetizers were rock solid and…read moreinedible (could've broken a tooth) I asked to swap our pretzels and I over heard the manager (Becky) saying that the pretzels were fine and there is no issue and rolled her eyes but the pretzel issue was resolved thankfully but I found this interaction very unprofessional

Went Dec 30, 2024 for a anniversary dinner with my wife. I am not a big steak eater, but I ordered…read moreone anyway. I thought it had too much fat and gristle, as it was like chewing rubber bands. I thought it would be leaner. My wife enjoyed her steak. The restaurant was packed and very noisy. They don't serve local beer from local breweries, which is a shame. Just the same domestic beer you can get anywhere. I don't see what the big attraction is for this restaurant as it is an overpriced steak house.

I stopped here my last night in Cambridge. I ordered the baked shrimp garlic as an appetizer. This…read morething was greasy as hell. The shrimp were hot, and it tasted ok. But boy it was greasy. I got a steak and broccoli. It was decent, not outstanding. Service was really nice and pleasant. If in the area again, I will get something else.

Visited with my niece. We were served by Susie who could not have been more gracious, attentive and…read morepolite. I left feeling not only full with delicious food but my cup full from such a great experience. Thanks Susie!!

Really friendly staff that was able to accommodate a huge groups of 20+ for a work social. Food was…read moregood and was really impressed/surprised by the potentially homemade ketchup that was less sweet and more tangy than Heiz. I ordered a burger and was impressed by the cross between quarter pounder and smash burger crisp. I was most surprised by the economic flight of beer that cost only ~15 for a flight of 4!

It really saddens me to put this review in. I guess with the inflationary costs of food, the two…read morecan dine deal that used to be $59.99 for two moved to $69.99, with upcharge to some of the core two can dine menu items. Now the menu items are like club sandwiches, fish and chips, salad with a protein, fried chicken... a departure from the local fresh and uniquely marketed local fresh items that were unique. There is nothing special about this two can dine menu- and many are more lunch favourites. The two can dine date night menu isn't even available for lunch- which is where it belongs. Service has gotten slower, maybe staff cutback? But I've seen the same number of staff members. It took about 2 hours to get in and get out.

Had lunch in the "bar" side. Our waiter was amazing! He was very knowledgeable! Food was amazing!read more

I went later on a Sunday evening and took a bit to be seated. I was handed a menu and told they…read morewould be right back. I left 15 minutes later having received NO SERVICE, not even a glass of water. I have complained to head office, 2 feedback responses on their website and a follow up email a week later. Over the last 3 weeks with their only response was to ask for a receipt and told they would expedite my query. OBVIOUSLY, they failed to actually read my complaint to understand that one does not have a receipt when one couldn't even place a drink order let alone a food order. I was told that people in the area actually travel to another location for service. Frankly, as I again stated to the customer service person I spoke to at their Head Office that this is truly an indication of their total lack of customer service. Too bad one cannot leave a 0 or Minus Star review.

This was my first time to this location of Chuck's. I have been to their other locations in the GTA…read moreand this stood out. This location is under a new management who personally take care of their customers and ensure to provide a good customer experience. The food was delicious and was very reasonably priced (Might I add that beer is really chilled and cheap too). Kudos to our server, Kylie, who took care of our needs with a smile through out, even though we were a big group. I whole heartedly recommend this place and am definitely going to revisit, even though it is a bit far from my residence (and have a location closer where the food is not as delicious as this place). Keep up the good work guys.

Proudly family owned and it shows! Some of the most welcoming and friendly service I've had…read moreanywhere. Place is quite cozy and balances being upscale with casual. I will say pastas here can be a tad pricey being around $30 for most of them, but they are so so good. I ordered the 271 west shrimp pasta ($28) and it was fantastic. Gigantic tiger shrimp that are seasoned to perfection. Extremely rich tomato based sauce, with great linguine. I was blown away by the quality as it truly was amazing. Kitchener has some great italian food it seems and this place is a top of my list.

Delicious pastas! This family owned place hand makes the pasta and sauces and you can taste the…read morequality. The menu had great selection and variety and they have rotating daily special menu items. The service was great as well.

Good service with a nice menu that had many dinner options. I had $50 in Lone Star coupons that I…read moremust have won 15 years ago. The manager had never seen them, but honoured them anyway...which was nice. An enjoyable meal.

The service was slow, but I don't blame the waitress it was rush hours and I don't think that she…read morehad much help. My problem was with the food, cold fries, the burger was ..... ok at best, my son had the Nashville chicken burger with 3- 4 pickles for $22 , the coleslaw was not good. The star of the night the frozen drinks, that's about it