Good service with a nice menu that had many dinner options. I had $50 in Lone Star coupons that I must have won 15 years ago. The manager had never seen them, but honoured them anyway...which was nice. An enjoyable meal. read more

The service was slow, but I don't blame the waitress it was rush hours and I don't think that she had much help. My problem was with the food, cold fries, the burger was ..... ok at best, my son had the Nashville chicken burger with 3- 4 pickles for $22 , the coleslaw was not good. The star of the night the frozen drinks, that's about it read more

So I ordered the feast for two, includes the ribs, shrimp, chicken and beef with a complimentary chocolate kisses. $49.99 with a new member discount. Thought to give this location an opportunity to redeem themselves after botched Uber Eats orders. The tortilla was dry and cold so brittle that everything fell on me (seriously I have stains on my clothing thanks Lonestar). It's really hard to eat it with brittle tortilla. I have to say this is the WORST FAJITAS EXPERIENCE I EVER HAD. Thanks Lonestar Cambridge. read more

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Chicken is Halal. I ordered the chicken wings and it was delicious. I need to come back and try the other chicken dishes. I wish more restaurants offered halal options. read more

Had the honour of having bubbles serve our table. Everything came out great and the drinks she suggested to us was delicious. Definitely recommend the spiked watermelon lemonade. The food was also bomb, and she even asked if we wanted gravy for the fries #thelittlethings read more

Lone Star Texas Grill - Spiked watermelon lemonade - Tex-Mex Near Me - Cambridge, Ontario

I can't believe the lack of service here. Seated at a table and waited 5 or 6 minutes before deciding it might be faster to get dinner at the bar. Not sure if that was a good idea. Bartender is rarely behind the bar. Brought over chips and salsa, I had to get my own silverware and napkin. The salsa is impossible to scoop out of the tiny cup onto a chip. Dinner served, still no bartender. Still no "how's your meal, can I get you anything". Someone from the kitchen came out to offer a $10 off next time for the long wait. On the bright side, the Southwest Salad with Chicken was tasty. Really can't believe it. Completed meal, empty plates siting here and nothing. Not even anything else? I had to stand up and put my jacket on to get the check. I would have said something to a manager on the way out, but not only was no manager in sight, there was no one anywhere near the entry foyer or hostess stand. read more

Lone Star Texas Grill - Service is a ZERO here. - Tex-Mex Near Me - Cambridge, Ontario

Was I excited to see the latest Lone Star Texas Grill open in the Smart Centre on Pinebush? You bet! Choosing to eat here, well that is not a gamble! My family and I are big fans of the Lone Star, and since the Ottawa-based chain has been open, we've been to locations around the GTA and beyond, including Whitby, Pickering and Kingston locations. We've always been happy with the food here. The main attraction is the Fajitas! We often come on a Sunday and have the special, which feeds the three of us... You can have all the sides, including lettuce and pico de gallo and grilled peppers, among others. You also get plenty of fresh-baked tortillas. They are great! People must love the place because it is very very busy. You should be prepared to wait for a table, especially during peak periods! read more

Lone Star Texas Grill - Storefront.... - Tex-Mex Near Me - Cambridge, Ontario

Not good. Not very good. My husband and I tried it. We are sick. The fajita special looked good. The queso dip is so salty it's gross. The mojito was sweet like sugar after I requested it not too sweet. We didn't finish the dinner. Left allot of it. I ate it with lettuce wraps. We will not go back. It hurts too much. read more

Great food! They charge a dollar now for the salsa dip but the money goes toward local food banks. The kids loved their meals and our server, Kitty was AWSOME! read more

We have be waiting for 30+ minutes for the food and the table isn't clean but the services are very nice They need to add more TVs in dining room.the food is good and the fries and really good and the chicken fingers are not the best because the seem they are under cooked and I think they used the same oil to cook mOre thing then the chicken fingers and the service is good love it read more

Was excited to eat here. We were sat in a timely manner. Very happy with the nachos and salsa brought out. Server was nice. Ordered our food. Appetizer was brought out in good time. Took quite a while to get our main course though. Once we did, the food was good. Never once saw our server from the time the app was brought until we got our bill. We sat at our table for nearly half an hour after we had finished eating and were waiting for our bill. No less than 4 servers walked right by us. No one asked if we needed anything or if we were done with our food. We almost felt invisible. Our server finally came out and gave us some reason as to why she took half an hour to come back to our table after we were done eating -close to 50 minutes after we were served our app- Would not go back strictly based on service, or lack there of. read more

Upon entry we were asked to wait while the "Girl" on the door finished some paper work. She could not even lift her head when she spoke to us. I requested she look at me when she spoke to me and this seemed to confuse her. I had the rib/steak combo. Portion was skimpy. Ribs were very good, what there was of them. Steak was cooked as I asked and was tender but had a bit of an odd taste. The constant country music was too loud and to my utter amazement when I asked to have the volume reduced they actually did so. Not a fan of the decor/theme nor the odd half moon booth style table for 6 we 2 were seated at. The young lady who served us tried very hard. The portions were small-especially for the $25 price. read more

I was very excited to go here but was left with disappointment. I always heard great things about Lonestar Texas grill so I decided to take me and my siblings for some nachos. The atmosphere in this restaurant is really cool but the food not so great. We ordered nachos and a couple drinks what was brought to our table was quite disappointing. It was just a tiny plate of nachos it didn't taste that great I honestly could've probably made a better dish of nachos at home. Montana's literally has the best nachos it is humungous and is delicious. read more

There's a reason they call it the lone star...that's what it's getting from me. The reason it gets even that 1 star is the complimentary tortilla and salsa on the table is delicious. The food was awful, the burrito came out on a burning hot plate but was still cold inside and my wife's rice was rock hard. They sent me another burrito which I watched get microwaved 3 times before it came out...my wife didn't particularly enjoy her chicken fajita either and didn't eat it. They also replaced her rice with fresh rice. Why wouldn't you serve fresh rice to begin with? The server was friendly but the food was terrible. read more

Come here often it's a bit out of my way since I'm. In waterloo but definitely worth it , great service great food would recommend it to anyone! To top it off you get free salsa and chips while u wait read more

Overall good food and drinks and the servers were very friendly. Sat at the bar and had got great service and my meal came pretty quick and tasted great. The baked potato was huge and hit the spot. read more

After a frustrating experience trying to leave Cambridge on the Saturday Go bus (50 mins between each), my partner and I decided to get a drink instead of waiting in the frigid cold. Thank god the Lone Star was right by the bus stop, and our bartender from Guelph (didn't get your name, sorry!) was friendly and efficient. Bless y'all. You made all the difference. -Two bartenders from Toronto read more

Pretty good service but could be wayyy faster nice that they give you free chips and salsa but if you dont like waiting i suggest another place steak was also very very undercooked but good service Update: They messed up the steak the second time probably not coming back again read more

My short review: zzzzzzzz. The long(er) review: We came here at the request of my son, the birthday boy. I had ribs and wings. My wife had Cabo tacos. My son had a chicken fajita. And in one word: meh. Value for money is low. Even when you account for the free chips and salsa. Portion sizes are bigger on the side items, but small on the actual feature. My wife said the coleslaw tasted like "vinegar and vinyl". The free salsa tastes like boredom. The ribs and wings had different sauces on them, but I couldn't tell since they both tasted mostly of ketchup. The Cabo tacos were OK, but were still missing something. The overwhelming theme of the food at this restaurant is: bland. The waitress forgot my appetizer order entirely, but it wasn't a huge deal to me; I ordered onion rings to give them a try but at this point, I figure that'd have been a bust too. Other than that the service was fine. Being that Texas is the place where everything is bigger and bolder, I get the distinct impression that the people responsible for this chain have never been there. read more

serve fajitas. We ordered one fajitas with steak and pork, and chicken chimichanga. The meat is grilled good. The chimichanga is a little salty. In all, it is worth to have. read more

Lone Star Texas Grill - Fajita with pork and steak. - Tex-Mex Near Me - Cambridge, Ontario

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okay let me startby sating this is my first review. staff was awesone, service was awesome. food was poor at best. wings prepared before hand and delivered cold. two of our party ordered steaks, both under cooked, and were both sent back twice. the manager took them off our bill but honestly they would have just liked a nice meal. guys honestly figure it out. sit down in your own place and se what you get. i dont want to point fingures but contact me and i will buy you dinner at a place that has it together. sorry guys staff? facility get an A food gets an F read more

First time visit to this location and was not disappointed. The steak was prepared in the correct manner., just perfect. Don't know being a slow night had anything to do with it, but I was very pleased read more

Horrible service. Took over 10mins to get seated, and the hostess was unapologetic. The floors are dirty and we had to wait for a table to be cleaned off to even be seated. Some of our glasses were also dirty. Very unimpressed. Offering a $10 coupon does not compensate. Food service is EXTREMELY slow. read more

The service here I find is generally good but for me, the food isn't great. I am a picky eater so it's not the fault of the business. Always large portions of food. read more

Yum Yum Yum, I would recommend this place to any family looking for a great experience!! Food is delish. Homemade fajita shells, sizzling Fajitas! read more

Very friendly staff! Food was great! I had the prime rib steak with mashed potato. Would definitely go again

Best restaurant experience we've had in a long time. We have an 18 month old girl who loved the food and the fun. Staff gave her stickers, crayons and dough balls to play with. She had so much fun and all the activities ensured she was on her best behaviour. The food was fantastic (burger and fajitas). The staff were great, we'll definitely be going back soon. I see this being our go-to restaurant even though we live over 30 mins away. Well done LS Cambridge! read more

I went to Lonestar Cambridge to celebrate my birthday on Saturday. The food was deplorable and the customer service to boot. The fajitas had dried out meat on nothing served with dried rice. There were 18 of us and half the food went back by the manager - she tried but it was still bad. Two burgers were burned while the onion rings weren't even fried - the batter was dripping off. The waitress sent back other staff to get my drink order straight because no one could remember what i ordered. Disgusting - will never return. Thank you Lonestar for ruining a birthday dinner . . . and we went at 5:00 to avoid the rush and busyness. read more

Visited tonight at around 5pm, received a table in the dining room but had to ask for a waitress after 10mins. They gave me a larger margeurita to compensate for waiting. The chips and salsa are good. We ordered fajitas for 2, combined steak and chicken. Overall the score of 2/5 is because the fajita skillet was not hot, tortillas were dry around the edges, and the meat and onions seemed dry with unusually small portions compared to others. We received 3 tortillas to start and a tray of toppings for each of us. They will bring you more but the meal is getting cold by the time the waitress replenishes them. You end up eating the rice and beans while waiting. We will not make a point of returning for this type of service! read more

The wait was about what we expected for a Saturday night. The host seated us and spewed of the specials so quickly and quietly that no one at the table heard a single thing she said over the music, which was too loud to comfortably have a conversation. The dining room is fairly themey, but boring, particularly the area we sat in where tables for four are arranged in diamonds, like you might expect in a dive bar, or a bad independent resto. The food is mediocre and bland. We ordered the Fajita Fiesta for four. The chicken and steak definitely taste like mesquite, but not much else. The steak was tough and chewy. The shrimp were very, very bland. The ribs were the definite winner, but under sauced. The "unlimited fixin's" (bland rice, overly mesquite-y beans, flavourless "cheddar", sour cream, wet iceberg lettuce and about a teaspoon of pico de gallo) weren't quite unlimited since the original serving was far too little for four people, and the service was incredibly inattentive. Our waitress "Louisiana" (who admitted it was a fake name without even being asked), only came to the table once during the meal and only after we had run out of pretty much everything, including tortillas, which had brought the entire meal to a halt. Louisiana only bothered to ask if we wanted more tortillas. We had to specifically ask for the other items we wanted more of, including the two empty drinks on the table. I wouldn't recommend Lone Star, and I won't be returning. Montana's is a stone's throw away, has a similar menu and doesn't manage to get everything wrong. read more

Great place to eat. The nachos and salsa are always a hit with my kids. Food is great and staff are friendly even though our waitress forgot to take my order. Been here a few times and always walk away happy read more

Went to the Lone star Grill Restaurant in Cambridge Ont and was really looking forward to a great lunch. I did get seated and waited 20 minutes for a waitress.. no one came, so I got up and left. Would not go back.! read more

First time here, last time here. Ripped up vinyl seats which were quite scratchy and uncomfortable to sit on when wearing shorts.....asked to move. Waiter left us feeling awkward but he was friendly and did try, so I'm gonna leave that alone. The huge disappointment was the food. Tiny portion sizes, especially for the price and not good. I ordered the steak and shrimp fajitas. I have probably had fajitas in over 30 restaurants in my life and NEVER have I seen such a ridiculously small and pitiful portion size. The comical part is that they upcharge for steak, but I literally got grisly bits of not even three strips of steak and 4 tiny shrimp......like the size of a quarter small. Wish I had thought to take a picture. It was comical..... They brought 4 fajitas shells but there was barely enough filler for 2. They didn't even give barely any onions/peppers and how cheap are those to add? Didn't come out sizzling. Rice was cold and hard and had a weird, not fresh taste (inedible). Guacamole looked like toxic waste. Even the tortillas were doughy and uncooked (felt more like a pancake or crepe, weird). My daughter had the burrito which was meh at best. Sodas were 2/3's ice. All in all I felt like I just threw my money away. Should have said something but didn't want to deal with the hassle. Will never go back! read more

server was very creepy. Asked me if me and my boyfriend were dating but in an awkward way. ("oh i forget to ask are you guys together like dating?") ... why is that something you forget to ask? shouldnt be asking at all? also asked if we were hitting up the bars later.. just because we look young doesn't mean we are going to go to the bar .. let alone on a tuesday night read more

Glad to see Lone Star has moved into the area. Favourite restaurant in Ottawa and Ancaster. Fajita Enchiladas awesome. The chips at other Lone Stars are warm and fresh from the oven - just a suggestion. Food was also a little cold by the time it reached us but overall tasted great . Big portions. Great waiter - Wyatt. Will return. Only downside was the obnoxious ugly bald guy sitting by the entrance who made a rude comment about my hair as I walked past him. Great example you set for the kids seated around you, loser. You should really learn to keep your big mouth shut...at least I have hair. read more

went with my partner and another couple, everyone but me got a 12oz steak and seemed to enjoy it, i got an 8oz steak and was very un-impressed as it tasted like something i could get with eggs at a breakfast joint, that said had i gotten the 12oz i have a feeling i would have enjoyed my meal that much more. Fun seeming place, but with how much i wasn't a fan of my own meal its hard to rate, that said everyone else at my table was a fan. read more

Food is always great. Never disappointed. Jasmine the bartender during the weekdays is awesome. Knows her stuff and very friendly. She's worth the price of admission. read more

Went for dinner with my son. We have been to this location a few times. Never great but usually ok. The chips and salsa are good (actually the best thing we had - the pre-appetizer). The service was slow - bordering on comical. We had some wings to start - and shared some fajitas. The wings were not very warm - but we weren't too worried because we had fajitas on the way - with a couple sides including guacamole. We also figured our drinks would arrive by the time our fajitas arrived too. Our fajitas arrived - smelled good. Still no drinks - and no guacamole. About 10 minutes later when our server popped by to ask how everything was (we didn't even mention that the meat was so tough it was almost inedible), we told her we still hadn't received our drinks or guacamole - and she left to get it - we thought. Our drinks came a few minutes later. The next time she checked in with us, we asked for a few more tortilla shells (we got 4 originally - which was ok). And we still wanted our missing guacamole. Maybe 10 or more minutes later, she asked if we wanted any more drinks - we asked for refills - and still wanted our tortillas and guacamole. The drinks came right away. Here is where it starts to get comical...10 minutes later - she came by and realized we still hadn't received our tortillas and guacamole - I told her not to bother because the food in front of us was now totally cold (had arrived about 40 minutes ago). She said sorry - brought us the bill with the guacamole still on it. Maybe the concept and idea is good - but this is a poorly run store with some very poor staff. I was once a big fan of Lone Star. read more

On Friday January 4, 2013 my girlfriend and I had dinner at Lone Star Texas Grill in Cambridge, ON. Overall I am quite dissatisfied with the experience. Walking into the restaurant I stood in line waiting to speak with a hostess. There were at least 5 young ladies at the hostess desk however only one was actually taking names and writing them down on the clipboard. The other four were far less engaged. Two of them were happily talking amongst themselves with their backs turned to the front door and customer; one was busy flirting with a slightly older boy waiter; and one more gazing off into space. All of the hostesses could not have been older than 15 years old and was most likely their first job. Through all of this, not a single manger was in sight as the waiting area quickly filled to standing room only and spilled out the front door. Finally my name was called through a distorted microphone system which I can only imagine is trying to resemble the sound of a 1970 trucker's CB radio. Our waitress promptly greeted us with fresh salsa and tortilla chips. After giving us time to review the drink and dinner menus she took our drink and food orders. The tortilla chips on the top of the disk were extremely salty to the point of being inedible. The chips beneath the top layer were better and had less salt on them. My date had a strawberry daiquiri to drink and the New York Strip with vegetables and French fries. I had a Corona to drink and the back ribs with coleslaw and saddle beans. My date's meal was extremely disappointing. The steak was a brownish/grey color and looked like it was thawed from frozen in a microwave before being thrown on a grill to add some char marks. For a $27 steak, it was very disappointing. That however was not the worst part. The accompanying vegetables were so overly salted that you literally couldn't taste the flavor of the broccoli or red peppers. Similarly the fries were also overly salty. My ribs were good but nothing particularly special that you can't get at any number of other restaurants. The coleslaw on the other hand was coated in black pepper and salt and I couldn't eat it. Given our experience wth dinner we agreed that dessert was not needed. Over the course of our dinner there was never a single manager in sight. I would have expected much more for a $75 meal. I will not recommend this restaurant to anyone. For the money you would have a much better experience elsewhere. read more

I was very very disappointed and a little angry to be honest - I had been wanting to try this place since it opened and had high hopes. I ordered the burrito with chicken. It was very bland and quite frankly not much in it. No sense having a 12 inch tortilla if its just going to be rolled up 1/3 full. When I cut into it I mostly saw thick layers of empty folded tortilla with a little chicken cubed up (and again, no flavour to it )and filling along the one edge - could have fit the contents into a 6/9" one. Rice was dry and not terribly memorable. Refried beans had no real flavour - just a blob of brown with a tiny piece of half melted cheese on top. Sauce on top of burrito was so so - again not much flavour. Could have used some cilantro to give it at least some type of flavour. I am glad I finally went but I will NOT go back, nor will I recommend it to others. I've tasted better at the 2 Waterloo take out burrito places - at least you get a big burrito stuffed with yummy ingredients there. Perhaps the rest of their menu is great but I can only comment on what I had. read more