This was a great experience and I am so happy that I have found such a professional and caring…read moreteam. Dr. Beaver and the team of BEC are very knowledgeable and welcoming. The office is absolutely beautiful!

Had my eye exam yesterday and had a great experience. I learned a lot about my vision and had…read moregreat help in selecting a new pair of frames

Update: they give me a refund to my HSA for my exam and retina scan. Although they did ask me to…read moretake down my review. I'm not taking it down entirely because they couldn't explain why their prescription was so different from Lenscrafters. At first, they tried to say LensCrafters doesn't have real eye doctors but I showed him that an OD checked my vision. So, while I'm happy I got a refund, I'm not happy with having no good explanation for the difference.

Worst service ever. After 15 years as a loyal customer they changed management and clearly failed…read more I scheduled an appointment less than 3 weeks ago. Show up today and told that my appointment had been automatically cancelled. No effort made to see me. I won't go back. I won't refer anyone there. SO sad to see a good business go downhill so quickly.

absolutely the best ‼ i've been going to dr.loftis for years…read moreto keep my eyes healthy and their selections for glasses are amazing-- carolyn mitchell@ thehouseofmitchell@me.com

I was absolutely shocked to read some of the other reviews. I have been seeing Dr. Loftis for…read moreyears, and while prices are a little higher than other places, I am happy to pay for a stress free experience. I am not going to invalidate anyone that felt uncomfortable, but Dr. Loftis has also paid me compliments during my exam. Never did it make me feel uncomfortable. I have never found it inappropriate nor was it done in a "creepy" way. He is a lot more personable that most providers, but he also always remembers me and even my husband and children by name. Their office is very nice and the staff is amazing. I would recommend this office to anyone looking for quality services.

Dr Kelly and her team went above and beyond to help me with my vision and headache problems. She's…read morevery knowledgeable and you will be in the best possible hands with these gals!

Well, it was a nice quick in and down to the point visit, and easy to get a good set of frames…read more There was an unsolved issue on the glasses arriving, but they went above it being only my problem and issue a resolved solution! Great place!

Dr. Park & her amazing staff are the best. I've been going with my husband to her over 11 yrs & I…read moresaw her as a patient today. She's referring me for cataracts & I really appreciated her taking the time to give me a preferred list of surgeons. Love the office decor & friendly staff. Thank you for your excellent care I received.

I have been a patient of Dr. Parks for a few years, and aside from the occasional long wait during…read moreappointments, I haven't had any major issues with the practice--until recently. My frames broke, and I brought them in for repair, expecting a turnaround time of a week or two. Instead, the process took over two months. During that time, I contacted the office multiple times and was repeatedly given inaccurate information. On one occasion, I was told that we had spoken at the end of May and that I had agreed to come pick up my glasses--this conversation never occurred. I was then told my glasses would be mailed to me via USPS on a Wednesday and that I would receive them by that Friday. They never arrived. The following Wednesday, I went to the office in person, only to be told the staff member I needed to speak with had stepped out for lunch. After my name was pulled up in the system, the same staff member appeared shortly after. She admitted she had forgotten to send my glasses and offered a $4.00 gift card as compensation for the inconvenience. That gesture felt dismissive and inadequate given the delay of over two months and the lack of honesty throughout the process. I expressed that these experiences made me question whether I would return to the practice at all. I was originally referred to this office, but based on this experience, I would not feel comfortable recommending it to others.

I wear glasses for the last 9 years but I had not checked my prescription for the last 3 years. I…read morevisited Dr. Ingram (for first time) mid May 2026. Dr. Ingram was very quick in his evaluation of my eye prescription. He asked approximately 2-3 questions only for each eye. I mentioned at that time that with the prescription that he came up with, I could not read with my left eye beyond the biggest possible size letters, while with my right eye I could see easily the tiniest setting! But Dr. Ingram only said that this happened because of the different axis without rechecking if the prescription that he came up with was correct. Anyways I used the prescription of Dr. Ingram and bought glasses accordingly. One month later I decided that I will get a second eye prescription to see if it agrees with the eye prescription that I got from Dr. Ingram. Surprise! The prescription is different! Unfortunately, I already wasted the money to buy glasses according to the prescription of Dr. Ingram.

Ingram is by far the best eye doctor and staff I've ever had the pleasure of being a patient for. I…read morenever feel rushed nor feel like a nuisance, just like a customer that you want to bring the best service to. Their frames are also reasonably priced. Dr Ingram himself is also very genial yet very professional. I've been coming here for three straight years now and I'm so glad that they're here.

Your service and expertise is far ABOVE all the rest. We travel 1.5 hours to utilize your vision…read morecenter bc of your knowledge, kindness, cheerfulness, and great care of my special needs daughters, who love to come. You were gracious to allow my daughter to bring her comfort animal 'Thug' and you spoiled him too! Thank You YALL ARE THE BEST!

Staff was professional and great. Dr. Davis went above and beyond to help me understand my…read moreprescription. The ladies in the optic shop gave me excellent feedback and helped me find the perfect pair for my face.

Dr. Ondersma (Dr. O) has been my optometrist since 2011 . He is an exceptional doctor who is not…read moreonly skilled but one of the nicest doctors I've ever had. I highly recommend Eye Concepts and Dr. O to anyone who regards expertise and customer service as a priority.