Took our Toro Timemaster lawn mower to Gill's Small Engine for a belt replacement today. Very…read moreknowledgeable staff. Service was quick and efficient. Thank you for your rapid response and friendly service. R. Harris, Texas City

The people at Gill's solved our problems with two STIHL tools within 35 minutes. They asked if we…read morecould wait and they offered to work on the problems immediately. They were successful with making all the necessary adjustments and repairs then asked me to test both items to insure I was satisfied. I have a lot of appreciation and respect for people that treat customers so well. I highly recommend them.

Very friendly and had the mower blades that I needed. They took the time to look through all the…read moremower blades and find the exact ones that I needed. Outstanding service .

They are a factory Westinghouse genny service location took my deposit got my generator home found…read morethey cobbled it by just turning up idle screw to run high ram's took it back wanted to charge me what a ripe off place they suck do not & will not recommend them .0 star service

Bryan installed a new AC unit in my RV. What went well? Everthing! He is great. Competent. Polite…read more You name it. But right now he is on vacation. I need him. Help!

Bryan explained everything that he did. Air Conditioners were both cleaned and tested. One needed…read morea start capacitor and he had one on the truck, A/C was acting funny and the house batteries in our RV were not holding a charge. Bryan came out today and removed the old batteries and replaced with ones that I purchased. The 2008 RV had corroded battery hold downs that he had to cut off and then go and find replacements for. So he made new J bolts from threaded rod and installed them. Can't thank him enough for solving our issues. Prices are reasonable. Give him a call if you need work done.

if I could give a negative number I would. major rip off. rude front desk person with no customer…read moreservice knowledge. took 6 weeks to get weedeater back and it still doesn't work right. said to bring it back and it'll be another 2-3 weeks, and maybe more money. could have bought a new one for the same price. F*** them! oh, and my other weedeater came back to me missing parts and they said I gave it to them like that. a**h***s!

if I could rate a 0 I would. My appoi was at 2 and no one showed. I called at 3 and the lady that…read moreanswered says well we can out at 5. I said no I want my money back. she then said sir you will have to pay to cancel you appointment. I said I am not cancelling it that you never showed up. I said I want my money back. she hung up. another guy called me and I told him I wanted my money back and he asked me to say please. let's just say that will be the day I say please to get my money back from a con artist !!!! I will notify the BBB and go further. do not use!!!!!

Delivered a new snapper to me with out fuel and a failed starter. Refuse to repair because leaving…read morefor oil fields and unknown return date. After waiting for over a month I took it to league city equipment for repair. Do not do business with AR.

When I purchased my home a few years back, I was so excited to mow my own lawn. I went and spent a…read morelot of money on all my lawn care needs. After that first summer, my enthusiasm slowly dwindled away. I started paying a lawn care company, but it never looked as good as when I did it myself. So, I decided to do it myself again this year. My almost new lawn mower had sat so long, it needed some tuning up. I search online and found this company. I brought my lawn mower over and was told it just needed a little tune up and carburetor and air filter needed cleaning. His prices were reasonable and my mower was done the next day. Ryan, the owner of the business was straight forward and had excellent customer service. No up sell or anything. Their specialty is small engine repair. I'll definitely come back when I have small engine repair needs.

Absolutely HORRIBLE customer service! Cancelled twice when the repairman said he would come and…read morethen finally just no showed the appointment after I waited 3 days for him to come!! Will never use them again!!

The good: Reasonable prices, friendly technicians, were able to be booked on short notice…read more The bad: I caught a mistake myself that would have caused some drywall damage if I didn't convince/ show them before the left. In summary, my laundry room was recently painted and the dryer vent ducting came out of the back of the machine. I tried to fix it myself but when I pushed the machine back against the wall the duct kept coming off. Unfortunately I found this out by leaking a whole dryer load worth of hot air into my house (fortunately we have an electric dryer so it wasn't bad fumes). Anyways, I yelped around to find a good local company, and strawberry appliance was able to make it out within a few hours. The guys were friendly, replaced the duct from the wall to the machine with a more pliable one so that would stop coming undone, and all this went well. The issue was the connection on the opposite side of the wall had come undone from the work they did, so essentially all the hot air wouldn't have ducted directly outside. I'm sure this would have caused some moisture issues, and I would have expected them to check that before they wrapped up, but they appreciated me catching it and were able to quickly and easily fix it. Overall I would use them again, but would keep an eye out as they haven't fully gotten my trust yet due to the one mistake on the one time they came out.

I read the reviews and then called the shop. John was straight up and to the point after explaining…read morewhat my mower was doing. I knew getting the warranty work done probably was a stretch since the mower wasn't stored for the winter correctly. John said he could have it done by the end of the day I said that would be great I came from Texas City and just give me enough time to get here before you close. We chatted a little bit more and John asked if I had time to wait he would get it done for me. I waited even got to watch as he worked on the mower! I drove by two other shops in Dickinson that were closer but I will return here for any of my small equipment if John can do the work!

I went to The Mower Shop for a new ignition switch for my lawnmower. It's a part only carried by…read morespecialty shops and not available at the big box stores. After John saw the part, he told me exactly how to fix it and not buy a new one. He even told me the trick to getting it mounted correctly again since it's magnetic and must be a specific distance from the flywheel. I told him thanks so much and told him I'd be back to buy the new one if I couldn't fix my current one. Well, I fixed it so I didn't need to go back. John provided EXCELLENT customer service even though I didn't spend a dime. I can promise him this...when I do need to buy something, I'll come back to his shop and buy it. Thanks, John. You're customer service was second to none.

Dave and his company are 5 stars He's professional, knowledgeable and affordable. He is always my…read moreappliance company. He fixed my icemaker on my fridge. thank you so much

I called this morning and he arrived at my house by 10:30 AM. That's what I call speedy service! A…read morelot of people.