I went to get some business cards, and it was done professionally and very fast service.read more

Efficient and clearly they know this business. Three part forms nothing but a snap! Yes! It's local…read moreso I want to support them as well! The forms came out great and I'm on my way

I had to print out some forms from my iPhone and Tad helped me. He was very patient, calm and…read morepleasant and helped me until I finished my job. Thank you Tad.

The services I requested were not fulfilled. this location…read moreneeds help. When I worked in Redwood City, I never experienced this. This FedEx store is not helpful; It's a parasite. It's preventing me from getting things done.

Kyle in the print shop was beyond helpful, kind, gracious, and professional when I had to get…read morehundreds of documents printed out. He helped me work out the issues I had, showed me options, and made sure we got everything right. I will come back here time and time again because of his kindness. He's the best and I can't thank him enough!

I came to Staples to return several Amazon packages and was told there was a limit on how many…read morereturns they could process at one time. While I was frustrated, I understood and completed the returns they were able to accept. I then had to go to Kohl's to finish the remaining Amazon returns, which meant canceling and redoing some of the return requests. The whole process was inconvenient and time-consuming. Because I was dealing with multiple Amazon returns and trying to sort everything out, I accidentally left some of my return items on the counter. When I came back about 15 minutes later, the items were gone. Since they were Amazon returns, they still had value, and it appears someone took them. What was most disappointing was the lack of assistance afterward. No one seemed interested in helping investigate what happened or offering to check security cameras. I understand that businesses cannot control the actions of customers, but I expected more concern and effort to help after items disappeared from the counter. I'm sharing this so others can be extra careful with their belongings and return items when visiting this location. My experience was frustrating and left me very disappointed with the customer service

Once again, the team at Fast Signs San Jose on Bascom Ave did an amazing job. You took my ideas and…read moremade them even better than expected. We have completed several projects with you now and love the results. From our overhead business signs and truck decals to our showroom signage, advertising flags, and QR codes, Fast Signs 160 has been instrumental in helping us brand and grow our company. Thank you to the entire team!

I needed several 18"x24" signs printed for a wedding. I got several quotes from other places, and…read moreFast Signs was on par with all of them. It was an easy process. They were very responsive to my multiple emails and questions and checked the designs to make sure they'd look fine when printed on the foam boards. I was nervous because the designs looked fine on an 8.5"x11" piece of paper, but I worried they wouldn't look so great when enlarged. Abe reassured me that the designs would print exactly the same. All the signs were printed quickly and perfectly. One of the signs needed to be redone because of a mistake I made. They were kind enough to reprint it without charging me again. I can't say they'd do this for all customers because that could amount to a lot of lost revenue, but I am grateful that they saved me a little money.

Amazing service when you need something done they will get it done quick and seamless! They do a…read moregreat high quality job

Fast service, easy to deal with, don't order anything online. Online come in and have them print…read moreyou out a sample. They do everything from tablecloths to banners. Go to them for all your business needs in the South Bay. Definitely worth a visit.

Do not use this company for barricade service!!!! A $7000 quote ended up with double amount of…read morecharge! They even charged you tapes and screws used during installation!

Our go-to for prints, big or small. From start to finish, they provide quality service and products.read more

This place is a joke. They ripped me off so bad. I placed a very large order and I found out they…read moreover priced me by double on everything. Dealing with them is like talking to someone that has a disability. They couldn't answer simple questions, like how much for a size 10 envelolpe....30 minutes later on the phone they come up with the wrong answer. DONT DO BUSINESS WITH THIS COMPANY. I can't believe I let them do the work before finding out how much it would be. I would ask a question in person about prices, and they would tell me the person that can help me was out, and I can see the owner sitting on his ass in his office not willing to come out and talk to me. they totally took advantage of me. $4K mistake! BEWARE!

A friend recommended Pony Express Printing on Winchester so I thought I would give them a try. I…read morehad a small but multi-step order with a very small turnaround window and they made it happen. There was an error on a small portion of the order (my mistake) and they graciously turned around the correction in record time. Their on-line ordering process is also really easy to use.

I only had a package drop-off, but it went plenty smoothly, and the staff was kind and friendly…read more No clue if they remain friendly when you have to do anything more complicated than just dropping something off, but I had a pleasant experience.

Please be very careful when using this UPS Store…read more I showed the employee the exact shipping address and clearly asked that the package be sent there. The employee told me there was already an existing address in the system. I asked several times whether that address was the same as the one I had just shown them, and I was repeatedly assured that it was correct. Because I had confirmed it multiple times and trusted the employee's assurance, I did not check the final shipping label myself. Unfortunately, the package was sent to an old address instead of the address I had provided. As a result, it took about a week for the package to be returned. My customer was very upset about the delay, and I sent another product by 2-Day Air to resolve the situation, costing me approximately $40 extra. Today, I returned to the store to pick up the returned package and explained what had happened. During my visit, I was not offered a refund or any other resolution. I also left without receiving what I considered a meaningful apology for the situation. When I originally shipped the package, I also told the employee that I had my own UPS account. I was told that this store would not process the shipment that way, although I have had a different experience at other UPS Store locations. Because the shipment was urgent, I decided to pay the store's shipping rate. In the end, the package went to the wrong address, was returned, and caused additional cost, delay, and inconvenience for both me and my customer. Mistakes can happen. What disappointed me most was how the situation was handled afterward. Based on my experience, I will not use this UPS Store again.