Terrible service. They have a new manager who is very dishonest. I called an appointment for my pup…read moreand specifically mentioned to book her with the same groomer as last time. She said she did and we proceeded. I told them to cut her the same as last time and NOT to shave her. If there was any concerns to contact me. She failed to listen and shaved my beautiful dog coat off. When I got there to pick her up she tried to say that her coat was tangled. NO you were too lazy to brush her out so you shaved her. The manager then lied saying that I never mentioned to use the same groomer. I'm so disappointed.. not to mention the groomer belittled my animal by saying she wasn't a labradoodle. I would recommend anyone to stay away from these hackers. The picture is of my dogs "matted coat" before I took her in!

My friend always takes her pup here and she loves Zoey's but they have (permanently?) closed. Their…read morenumber is disconnected and there's a note on the door.

They always do a wonderful job on my pups! It's clean and they are friendly. I highly recommend! My…read morepups never come home scared or timid.

I have taken my 5 small dogs there about 5 or 6 times. I went there originally because I have 5…read moredogs and it gets expensive, her price was pretty good the first time. (I pay in cash) Unfortunately, the price changed every time I went there, anywhere from $35 to $50 per dog. I never know how much they will charge. Additionally, I asked for a few specific things to be done with the haircuts on my dogs. I even went so far as to write down what I wanted to be done and I'm pretty sure they just threw the paper away without even looking at it because they sure didn't do most of the things I asked for. I give up on trying to request anything. I don't think I'll be going back there.

My 17 y/o blind dead Papillon needed grooming. She did a beautiful job. I am so pleased.read more

I am in town filming a TV show I found them online reviews…read morewere great so off my pups went They did a amazing job on grooming.. I have a Standard Poodle and a little tiny Multipoo they came home looking so cute

3rd visit as of today. When I arrived to drop up off my year old pup she was not happy because he…read morehad some matted hair! I am not a groomer so that is why I pay for my baby to get groomed today was the worst he's looked ever! after being "groomed "She charged me 10 extra and did not take extra care to make sure his face was cleaned up and cut nicely! Perhaps because I asked her to be extra cautious because the last time they groomed him there was a small but concerning/nic on his private area that was red. I asked why the extra charge all you do is use clippers to remove the matting she said it's because she needs to buy blades more frequently okay! However doing a lousy job is uncalled for she left the hair on his face chopped up and crooked so if you decide to take your pet here make sure they are already groomed prior to taking them here for a grooming!!!! Never going back to pay for this type of very unprofessional service!! I even gave her a 10$ tip !! that was prior to noticing how bad the grooming was today!!! it doesn't even rate 1 star

This place has new ownership from years ago. They butchered my dog to the tune of $50 dollars. He…read moreis a small brachycephalic dog. They need their whiskers to help them see: you cut them clear off. You went so close in his armpits: they bled for 24hrs. You nicked his cheek and did an awful job with the cut: size varies it looks like a child cut his fur with sharp clippers. Sadly, you went so close to his private part that we have to put ointment on so he can use the bathroom. I called you and text you about this. You said you wouldn't charge my card for the butchering of my dog--- YOU DID. I get that you offered me a "free" cut and wash "next time" as well--- but you must be out of your mind if you think I would subject my dog to this torture again. I cannot believe you still proceeded to charge my card when you said you wouldn't. We use to bring all the dogs, and for years. We came before under this new management and have had issues every time but usually you can fix them. However this takes the cake. If I could give negative stars I would. My poor dog. I will post pictures as soon as I get them off my other phone so other consumers may see this mess!!! DO NOT TAKE YOUR BELOVED ANIMALS HERE!!!

Excellent! Paula…read morewas consistently in touch prior to the grooming. Our 17 1/2 year old guy needed grooming desperatley. Paula arrived early and when the appointment was over, our old dog looked like a pup (amost). Great experience working with Paula and I already want to book another appointment. Thank you Paula!

GOODNESS! The two ladies working today must have been fighting with each other when I tried to…read moredrop off my dog, they were TERRIBLE. I have a rescue dog that has never been groomed before. I called the other day to set up an appointment and told the nice lady on the phone this was our first time being groomed and wanted everything done.She gave me a price of $50 and set the appointment for 10 AM today. The problem started when I called from the parking lot to let them know I was there. The young lady who answered asked why I was there and I told her to get my dog groomed. She asked exactly what I wanted done and I told here "everything". She then started asking exactly what was I there for. What EXACTLY did I want done. I tried to explain that this was our first time and I wasnt sure what came with the grooming, but I wanted it all done. She handed the phone off to another lady for whatever reason who asked me the same question. I explained again I wanted the whole package like we had discussed a couple of days ago. She told me that she was the groomer and she couldnt help me if I didnt tell her exactly what I wanted done. I apologized and said I wasnt trying to be difficult. I just hadnt expected to give specifics on what was to be done since I had never been to a dog groomer before. She got upset and aggressive and told me she couldnt help me then. I told her that was fine I would just go somewhere else. At this point she forgot to hang up the phone and started taking to the other girl there about what an idiot I was and how they didnt want my stupid business anyways. I walked in to let her k ow she forgot to hang up the phone and I could hear everything they were saying. At which point the young girl literally chased me out of the building screaming at me. Needless to say, it was a terrible experience.

This is the forth time at Pretty Pets! They are so nice...Candy loves them. Always clean and happy…read morecoming home. What a great place.

We have two dogs and one has been groomed here a few times always to our satisfaction. We brought…read moreour second dog in and weren't as pleased. We reached out to the owner and she redid the groom personally. The boys are so pretty and happy!

Awesome self service wash station! Will absolutely be going back!! they have everything you need…read moreto give your pup a nice refresh!

After recently moving to the area we found this place and have been back multiple times. Staff has…read morealways been friendly and helpful with suggestions and answering questions for us as well as having the wash stations available. Definitely would recommend stopping by here for your pets needs!

Paula has been our groomer better than 10 yrs, after many unsatisfactory incidents with other…read moregroomers. You owe it to yourself and your pet to visit Paula. Paula is a breeder, has handled many show dogs, and has many years of experience in grooming.