We just had the blinds replaced in our Santa Monica rental, and the customer service overall was…read morefantastic. While there were a few minor delays along the way, Daniel Glaser from Glaser Property Management was ultimately very helpful in getting everything taken care of. He is always quick to respond whenever we have an issue at our place, which we really appreciate. His handyman, Dave, helped coordinate the next steps with Fred Mokhtari at Blinds R Us, who measured our windows. Fred went above and beyond, even coming out a second time just to re-verify two windows we were unsure about. Today, Francisco from Blinds R Us installed the blinds. He is a true professional--meticulous, experienced, and focused on perfection. He took extra care adjusting every piece until it was flawless. A great team effort, wonderful communication, and a fantastic final product. Thank you to everyone involved!

Extremely conscientious, thorough and communicative. None better. Professional bearing with…read moreintuitive insight maximizes property efficiencies and reduces costs.

I have been renting a house through Keybox Properties for the past year. I had such a good…read moreexperience with the team at Keybox! The agents were always friendly, yet very professional. Whenever I called or texted them they responded immediately. If I had an issue with the house they took care of it within a day. I was very impressed with them. If I ever decide to rent again or become a landlord myself, I will absolutely call Keybox. I can't recommend them highly enough!

We loved working with Melanie at Keybox! She guided us through the entire process with so much…read morecare--from listing and contracting to the final walkthrough. Melanie was honest and informed, giving great advice on small improvements that helped our place rent quickly, and she always struck the right balance in helping us make decisions. She's an excellent communicator, fast, fair, and genuinely thoughtful in how she approaches her work. Her team was also wonderful to work with--responsive, organized, and just as kind and professional as she is. We felt supported every step of the way and couldn't recommend them more highly.

I am lucky to have found Ian! I recently purchased a home and there a lot of things that need…read morework/improvement. Ian is reliable, resourceful, honest, and does great quality work. Estimates and invoices are clear so there are no surprises. He also leaves everything meet and tidy when he's done working for the day. I would recommend Ian for your projects without any hesitation. If he can do it, he will do it well... if it's not something he's comfortable doing, he'll let you know.

We hired Ian to assemble our sauna, and he absolutely exceeded all expectations. From the moment we…read morereached out, his communication was prompt, clear, and professional. The sauna was built perfectly. He was punctual, respectful of our space ... can't recommend him enough!

Keren has been very communicative and aided us in getting our air conditioning timely assessed in…read morethe midst of a heatwave. Fingers crossed it will be repaired soon.

UPDATE 7.22: Wanted to share an update now that it's been about two months. Keren and Raziya have…read morebeen excellent to work with since my initial review -- communicative, transparent, and clearly committed to making things right with both the move-in and the ongoing house issues. The early experience keeps this from being a 5-star review, but their follow-through has meaningfully changed how I feel about the tenancy, and I appreciate the effort they've put in.

I applied for a basic $1800 apartment with 820 credit, $10k monthly income as a software engineer,…read moreand 7 years of perfect rental history. I even sent full bank statements. They still came back asking for my actual tax returns and whether my son lives with me full-time, which is illegal according to the Federal Fair Housing Act, specifically 42 U.S.C. § 3604 (Section 804 of the Fair Housing Act) and will be reported for CalDRE and HUD with proofs. This company is what wrong with the housing market and what will cause the next house crisis, they are bullies. I'm 37 years old. In almost 20 years of renting in LA, I've never been asked for tax returns -- not even when I bought a property. This is ridiculous. Extremely rude, invasive, and discriminatory. They're clearly looking for any reason to reject people. Complete waste of time. Stay away.

Edited in light of the response:…read more Yes you "fixed" the water spots on my ceiling by sending over a dude with a spray bottle of bleach, and my broken drawer that's been "fixed" 4 times has a rusty nail sticking out the front that stabbed me last week. Meaning I now have to submit more work orders and schedule more appointments to fix the cheap lousy "repairs" your team does. It's not worth the trouble. I will be submitting my notice very soon and moving out. Can't wait to see how many things YOUR team has "fixed" yall try to take out of my security deposit.

KIG has been managing my rental property for over two years, and I've been really happy with their…read moreservice. As a hands-off investor, it's important for me to have a property management team I can trust, and Derek and Jared have been great. It's hard to find people who care about your property the way they do. Since they took over, everything has gone smoothly. They've made owning rental property easy and stress-free. Thanks KIG. We would give 6 stars if we could!

Derek and Jared have been managing my rentals for over 3 years now and I'm very happy with the…read moreservice. I'm an out-of-state investor, so it's imperative to have management that truly cares and looks after my units as an extension of me. It's rare to find property managers like these guys with all the value they provide. I haven't had one tenant headache since I started working with them. Everything (thank G-d) has been extremely smooth.

Whenever we have a maintenance issue they are very good about replying and fixing any problems that…read morewe have. The workers that come to fix things are always for polite and knowledgable as well. Thanks, Steve

Thank you to Westside, especially Aaron, for being tenant-friendly. I had a supportive and…read morecommunicative transition from one unit to another with no complaints, all gratitude. The changeover was quick and expedited!

I have lived in many apartments all over Los Angeles, usually jumping from one place to another…read moreeach year. Barrington Avenue has been one of the best rental experiences so far. My partner and I lived here for a little over a year but I would have happily stayed longer. I'll start with the cons, because there aren't many! * The walls are a little thin, so you may be able to hear people in the hallways or next door. You'll be hard pressed to find an apartment in LA that doesn't have some noise leakage though, that's just part of city living. Overall, the noise very rarely bothered us EXCEPT..... We lived next to 3 young women and had issues after asking them to keep their noise level down late at night a couple times. I'm talking like 2AM on a weekday. Unfortunately they didn't take kindly to this and got very hostile - from slamming the door in our face, cursing at us through the walls, turning up the noise, and banging on our door randomly throughout the next few weeks in some form of bizarre ding-dong-ditch harassment. They eventually moved out though, and the other residents I've interacted with have all been friendly and polite. I'm only docking a star on an otherwise 5-star living experience here due to the neighbor situation, but no matter where you live, you're rolling the dice on the people around you, so it's not _really_ any fault of the complex. * We lived in a north facing unit which got very little natural light due to the building next door. We often had to keep our lights on all day. (This might not be an issue for some people.) Now to the pros: * The property manager, Frank, lives in the complex so he understands what life is like for residents here! He's constantly improving the place and has been very responsive. In the last year, he's upgraded the bathrooms to use water saving faucets/showerheads, updated the intercom system, done roof and electrical maintenance, and probably more that I'm forgetting! It's great that the building and units are well taken care of. I also appreciated that Frank took issues seriously - such as the aforementioned neighbors. He did his best to remedy the situation and even suggested pursuing legal action when their harassment began escalating. It's heartening to see a property manager who cares about the well-being of the residents. He could have easily brushed us off or refused to get involved. * There's an Amazon locker, which is my favorite amenity. It's so convenient and gives me peace of mind whenever packages are delivered. * The complex is conveniently situated near Whole Foods and plenty of restaurants. I will miss being able to just walk down the block to get groceries and lunch! The area is very safe and clean. * The gym is good for the size of the complex. There are weights and several machines. Perhaps it's because of covid but I've never encountered anyone else at the gym when I've gone. There's also a pool but I've never used it. * Parking is gated. Laundry is in the garage and I've never had an issue with machines being taken. There's also an app you can use to pay which saves you from having to keep tons of quarters lying around! Overall, this is a really great place to live. It's telling that there's no reviews at all on the page yet - people often only write reviews about apartments when they have a bad experience or when management pressures people to leave good reviews. (So, you know mine is genuine haha!) I will definitely miss living here! Another big thank you to Frank for making our experience here great and for all he's done.

I love living here! Recently Alisa S. took over our management and she is amazing! Living here for…read morealmost four years she has been my favorite building manager. She is extremely responsive, resolves our issues within 24 hours and truly goes above and beyond to make our home so beautiful!

Allstate HOA Management has truly been a game-changer for our community. Instead of chasing down…read moreanswers or wondering when things will get done, everything is handled efficiently and communicated clearly. Calls and emails are returned promptly, projects move forward smoothly, and the board always knows where things stand. A great example of their leadership was our elevator modernization project. Allstate guided every step -- from vendor coordination to budget oversight -- ensuring the project stayed on schedule and within budget. The end result improved reliability, safety, and property value for everyone in the community. What sets them apart is how proactive and detail‑oriented they are when managing vendors, timelines, budgets, and follow-through. They don't wait for issues to arise; they plan ahead to prevent them. As a homeowner, it's reassuring to know there's a management team that's responsive, organized, and genuinely invested in our community's success. Allstate HOA Management has made HOA living far less stressful and far more efficient -- a partner we truly value.

Our HOA has had a great experience with Allstate HOA Management. From the beginning, they've been…read moreorganized, responsive, and easy to reach, whether it's by email or phone. Questions get real answers instead of being bounced around, and problems are followed through on until they're actually fixed, not just acknowledged. They've helped our board stay on top of maintenance, vendors, and budgeting, and you can see the difference in how the community is being run day to day. I also really appreciate how they explain things in plain language so homeowners understand what's going on and why certain decisions are being made. Overall, Allstate HOA Management has brought a level of professionalism and reliability that we were missing before. I'd definitely recommend them to any HOA looking for a management company that genuinely cares and consistently shows up for the community.

We service multiple properties across Los Angeles, and as the owner of a maintenance company, we…read moreoften see rental properties and HOAs go through frequent changes in property managers--sometimes we don't even know who's in charge. But with the properties we partner with Lotus West, everything is streamlined. Communication between tenants, property managers, and maintenance is clear and efficient.

Updating my review now since they replied…read more 1- the AC was mandatory because there was one when we viewed the place / and at move in. It was removed because it was a huge ground unit and we expected a new one to be installed but it never was until we gave proof that the unit was not habitable at 85 degrees. 2- Byron was aware my family lived on the property , when I asked to become a room mate there because I could not afford my unit, it was DECLINED. I wasn't given a reason, but it feels pretty discrimatory considering all the problems I've had with Byron. 3- we WERE without water for 5 days. You can ask any person at 1560 n laurel. We tried to go to the housing board, but it takes forever . Byron refused to either pay for hotels, or refund rent, which we all asked for. (Illegal) I didn't have a hot shower or properly clean dishes for 5 days. 4- I've never even spoken to you Ari? Who are you? Another ai agent in charge of telling me via email to take down this review saying it's false when I've never spoken to you? Try again. I have proof that everything in my review in true. Please don't tell me via email to take my review down and try to act nice in the public eye on yelp. Thanks you. Please don't be dishonest about your company and making claims on things you know nothing about when I never spoke to you in my 3 years at this complex that your company has RUINED. Been visiting my COUSIN in this complex for the 15 years she's lived here. I know how it was, and how it is now.