7/12/26 Time for new shoes !! My dogs are barkin'!! Lots of selection, great attentive customer…read moreservice (by Raymond) and prices are competitive. What I appreciate most is no hassle or pressure for buying into the membership. Hence the 5 stars. Raymond was very polite & made me feel comfortable by offering to try other makes/brands to see what will the best shoe fit. I ended up buying two pairs. I've purchased single pairs before & regretted not buying a second pair coz I liked the fit so much. Learnt that lesson well. Happy with this experience today

Update: After I left this review (that I also left on Google), Road Runner Sports asked me to email…read morethem. I did, and I was later told that the Torrance manager and team had "touched base" with me, which is inaccurate. The only interaction I had with the store after my purchase was when I returned the same day to try to return the shoes. No one from the store ever contacted me afterward to follow up or try to resolve the issue. Unfortunately, no resolution was offered. Still the worse experience I've ever had. AWFUL AWFUL AWFUL. ---- Road Runner Sports started as a promising experience but turned into one of the most frustrating customer service situations I've had. I came in to buy running shoes, and the initial process seemed great. The associate scanned my feet (which was actually pretty cool), had me try insoles, and brought out three shoe options that fit my profile. However, communication was difficult, he was mostly mumbling, and I had to repeatedly ask him to clarify what he was saying. When I decided on a pair of ASICS, he immediately tried to upsell the insoles (around $120), even though I had only tried the shoes with those insoles, not with the original ones. That felt a bit misleading. At checkout, he also pushed the VIP membership, saying it would give me 90 days to try the shoes and return them if needed, making it sound like that flexibility depended on being a member. We declined. When I got home and tried to run in the shoes, I couldn't even last 90 seconds, they just didn't work for me. We called the store (using the number listed online) and were told that as long as the shoes looked brand new, we could return them. That gave us confidence to go back. Unfortunately, the in-store experience during the return was completely different. The associate told us: * The shoes did not qualify as "brand new" * We could not get a refund to the original payment method unless we were members * The only option was a gift card Then, again, we were offered the membership as a solution. The inconsistency between what we were told on the phone and what happened in-store, combined with the repeated upselling, made this a very frustrating experience. What started as a helpful, professional fitting ended with unclear policies and poor communication.

BIG 5 seems like an antiquated sporting goods store from yesteryear, but it's outlasted it's peer…read morecompetitors like Sports Chalet, Copeland's, Sports Authority, and so many others. All that's left is Big 5 and Dick's. REI doesn't count, as they're too niche. This location has a lot of merchandise and it's inherent problem is the aesthetics of the layout of the store. It's way too crowded and cramped for shopping and could use an expansion and makeover where it feels well-lit and spacious. It's sort of the difference between Target and Wal-Mart. I think Big 5 could use new branding as a company. It's a good store with good prices. They do "over coupon" as Bed Bath and Beyond did. You can always anticipate a $5 off of $15 type value-pac FSI mailer coupon and almost won't shop without a coupon. It's a longterm flawed business strategy. Their prices are quite good in many ways. I went shopping for shoes and they had shoes on sale for $30-40 where I went next door to DSW and most of their comparable shoes were $50-55. You'd think DSW whose only business is selling shoes, would have a competitive edge, but it doesn't and didn't, at least for active/athletic shoes compared to Big 5. I'd say check Big 5 out first or last, but don't buy any shoes until you've visited a Big 5 like this one. Parking is fairly easy in this outdoor strip mall of sort, that has a Sizzler, Harbor Freight and other businesses.

It's always a issue wth ammo purchase went Saturday and was told to come back Monday due to no…read moremanager on dutytil Monday after 12...went back Monday after 12 and was told by manager that there needs to be 2 managers and directed me to another store

I come here for ll the dodger gear I can buy. My latest purchase was a reversible windbreaker that…read moreI haven't seen anywhere (or yet) but the reason I had stopped here was for a gift. Initially I was going for a jersey. Once I saw that they can customize hats, I ended up going for the hat + the lil custom name on it. This place so much stuff. The man that works there is super cool. There isn't many sports apparel stores so this store IS THE SPOT! hIghly recommend. They have just about all the teams there's is. If you live far but wanna check it out.... I strongly suggest you call and ask for the team you're looking for

Wow what a difference came here to get some RAIDER GEAR For my grandson…read more NO MASK / NO DRAMA / NO WEIRDO STUFF Like Downey locker room RODGER super nice guy and embroidered my Grandson AB lll Name for free And my ISLAND boy Jeff got some Dodger gear save money worth the 10 minute drive from Downey HOLLER AT BOY PLAYERS RAIIIIIIIIIIDDDDDDERRRRRRRSSSSSSSSS

This company is very untruthful, beware of their location in fox hills, they lied to me 3 times…read moreabout a refund. Be careful and understand very clearly that if you become a member that it is very costly ,And it's poorly explained. Also very deceitful. I would not recommend this store to anyone. I have not been to the location in torrance.Ca but I don't plan to patronize this business at all. You're better off purchasing active wear With Amazon much cheaper & refunds are simple if you must return items. Poor business at fabletics:( don't waste your money.

Came to this location with a friend over the Christmas break. He was happy with what he checked…read moreoff his shopping list. The service was really good, thanks Jenny. If you like high-end workout clothes, this is your spot.

Large private parking lot. Staff was very welcoming. Very…read morehelpful. Huge stock of uniforms. Service was quick and easy.

We are trying to setup an e-storer for 100+ players to order direct and its been a disaster. The…read morerep will not call us back, no communication for days and specific instructions were give even product names, links and colors and it's still wrong. The lack of communication is unprofessional and frustrating. Save your time and money -- go elsewhere!

I love great customer service and that's exactly what I received today at Front Runners. I called…read morebefore I went in to inquire about the foot scan and Michael was very kind and helpful. When I went into the store and started to look around, a gentleman came out & said someone would be right with me. A few seconds later, Tehani (Assistant Manager) approached me and asked how she could help me. Well she did just that and more!! We did the scan and I was so shocked when she told me my shoe size! I've been wrong all 40 yrs of my life! My right foot is a half size bigger She also had me walk and noticed that my feet leaned inward. Based on the results of the scan & her observation, she recommended Hokas and Brooks. I initially came into the store for the Hoka Gaviota but she suggested the Arahis for me. Unfortunately, they didn't have the size in the color that I wanted so I'll order them online. however, she did also help me with some shoe inserts for my current pair of tennis shoes and some Oofa slides to wear in the house. I'm so used to wear slippers but these slides feel so great on my achy heel and arches. Honestly, my feet already feel a lot better from just from walking with the new inserts. The Oofas were a little more in cost than I saw online but it was so worth the experience and the knowledge I received from Tehani. I would definitely shop with them again. The store is very easy to find when you're driving down Hawthorne and there's PLENTY of parking. All of the staff were welcoming! 5 stars

Thank you Shay for your Excellent service . This is my 2nd pair. Shay is my go to expertread more

Team members were very welcoming and helpful. They asked if we needed any help a few times…read more During one encounter I actually needed assistance and the team member was more than happy to assist. This location has had a lot of hidden gems in the past. It's one of the smaller locations but always has good inventory.

The Nike Factory Store at the Pike used to be my favorite Nike store to go to because I felt like…read morethat store had better shoe selections. Luckily that has changed now. They have a good selection of shoes for every activity. And they are always affordable. Sometime the deal is just too good, I end up walking out with 2 pairs of shoes. Service: Always friendly. And after you're done browsing some shoes, you can go to Trader Joes to get some groceries, or grab a donut from Side Car. And yes I'm talking from experience. Lol. Parking: Huge parking lot. Always easy to find parking here. Will I be back? Yup! I actually went there today. So I'll see you in a couple months Nike Factory Store!

Walter is the best. Great service. He knows more about what you want, than you do. Always comes…read morethrough in a crunch.

This place is awesome. They provide top notch customer service and products that last. After being…read moreextremely disappointed by the guy who did our league jerseys, I was desperate to find someone to create what we were looking for. From the first phone call to the many follow up emails, the communication was great. They even sent a mock up before production. Uniforms were done before expected, and we are so happy with them. We have been referring everyone in our league and will stick to them from now on for our needs!!