I live nearby this store and go frequently to pick up items I need. They have ALWAYS been extremely…read moreknowledgeable and helpful. I highly recommend them.

Every time I have to deal with the crotchety elderly employees at this store, I'm instantly…read morereminded why I should have made the longer drive to any other hardware store.

We've been frequenting this Ace Hardware since it first opened. We appreciate the rewards, and…read morerecommendations from excellent staff. My husband usually goes to Ace once a week for an occasional tool or nuts and bolts. If they don't work out, the staff easily and quickly refunds our money. I go up there whenever I need birdseed or plant stuff. Yesterday Alex helped me with soil for my plants and plant food to mix into the soil to make them thrive. He helped me save money AND he put the five bags of soil in my car's trunk. They have most everything you might need from a hardware store, even though they are a smaller Ace Hardware. They are conveniently located, with lots of parking spaces. We really like shopping here.

I rarely write reviews, but I felt compelled to give a review to this exceptional company. ACE has…read moreput together a winning formula with it's employees. I had purchased an electric mower on 05/14/2024. I was assured that if I was not satisfied with the performance they would make it right. I used the mower twice and both times had issues with the battery and the cut. Well I was pleasantly surprised with the return. I spoke to James initially who put me in contact with LD the store manager. When I walked in the mower LD was waiting and made sure the return was done. I have since toll my wife when it comes to shopping we go to ACE from now on. Thank you for giving me back my faith in customer service.

My favorite place to shop, great customer service. Friendly hometown feeling and they usually have…read morewhat I need.

Today I had exceptional service from 2 Tarpon Springs Ace employees…read more Patrick and Neil I want to thank you both for taking the time to work out my plumbing problem. Tub works fantastic. No leaks. Thank you again Debbie

Randy is the best. We had a nitro regulator that was missing a part. He assisted me monthly once…read morebut twice. A good man helping ladies get what they need. He is a keeper. Will come back for everything. Love him for being honest to us.

Not only do I always find what I stopped in for, I usually find other reasonably priced items I…read moredidn't know I "needed". Today was even better because of Fernando, an outstanding associate who is incredibly kind, offers top-shelf customer service, and knows the store!

They have everything you're looking for, and staff to help you find it. My first stop.read more

This place has a fantastic gardening section and lots of variety. The staff is very very friendly…read moreand helpful and we actually drive up here from Saint Petersburg Florida because it's worth a drive.

They provide a poor service on their door and window installation. DO NOT USE THEM. They will not…read morestand behind their labor.

Tom Terrific here with another honest business review…read more I bought a house and I like doing my own remodels. I'm putting a new floor in my shed and since i have an SUV not a truck i needed to have the 4 x 8 sheets cut into 2 x 8 to fit in my car. Lowes did mark it at the 24 inch mark but when finished one was one inch lower than the other. That made one at 25 inches and the other at 23 inches. My joists are set at 12 inches so this would not work. I asked for a discount and I would take them. The manager said no so i walked out. I went to Home Depot where they cut the sheets at exactly 24 inches. Finished with my project I tried to return some 2 x 4s to Lowes for a refund. I have a lot of receipts in my box but I could not find that particular one. I asked for a store credit. They refused. They now only give store credits with a receipt. So I guess i'll have to do all my home repair projects from Home Depot. Lowes, any of them - not recommended.

Lowe's employees are usually friendly and helpful - when you can find them. Sometimes we get lucky…read moreand we don't have to wander the store looking for someone to guide us. But sometimes we are unable to get help, and have to go to the help desk for answers. We appreciate all that this Lowe's has to offer. Whether it's something small like batteries or big like a water heater, we are glad this Lowe's is here for us to patronize. We find the prices to be reasonable and competitive. That's good value!

Hit or miss with the help. A few people are very helpful and will go out of their way to go to a…read moredifferent dept. to assist. But i have found most to be unhelpful. I purchased a LG refrigerator and didn't realize they installed the door incorrectly until I went back into the store and opened the fridge again. Lowes had installed it. I spoke with a "manager" that was called over to assist and they told me they can't do anything about it after 30 days, even though I purchased a warranty plan - they told me to call LG and gave me the number for LG. LG said they cant do anything and Lowes needs to be the one to fix it. Here I am on hold with Lowes again because of an unhelpful "manager" who tried to make my problem someone elses. NOW Lowes tells me I have to go back to LG to tell them to fix the door when they told me it was Lowes issue. Love this red tape. I will not be buying major appliances from this chain store ever again.

**See Update** Order…read morewas placed on 8/13/24. No email or phone call response. Found them on eBay and sent them a message. The original order was placed online and my credit card was ran then. I've attempted to call numerous times (number goes to a different business, the extension doesn't work, and the mailbox is full), emailed from their website, and contacted them on eBay. From what I saw online, they're permanently closed at their Florida location. This was supposedly purchased at their Birmingham, Alabama location. I'll update/change this rating if there are any changes. UPDATE: The package was delivered on 8/15/24. There was a miscommunication issue that did not involve the seller. Package was delivered in 2 days. The review was updated.

Greg was very informative and knowledgable. Store is well stocked and organized. They have a lot of…read moredifferent tools and name brands. Will be back definitely to get that new brushless drill. Very nice change of pace from the big box stores, more mom n pop kind of place.

Kathleen Condon in Home Depot's appliance department is a gem. She's kind, responsive, and knows…read moreher stuff inside out. My partner Eric and I were all over the place with our kitchen package, but Kathleen patiently tweaked quotes, adjusted changes without a blink, and hunted down the best Black Friday deals to save us real money. She goes the extra mile every time. Home Depot is lucky to have her--thank you, Kathleen, for making this so easy!

I can always find someone to help me. All of their associates are very helpful. Whatever I'm…read morelooking for, they have it.