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    Capital One Café

    4.3 (511 reviews)
    Open 7:00 am - 6:00 pm
    Updated 1 month ago

    Services - Capital One Café

    Personal banking

    Capital One Café Photos

    Business Info

    From this Business

    CAPITAL ONE CAFÉ ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for kids
    Good for working
    Dogs allowed

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    Recommended Reviews - Capital One Café

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    Blueberry Matcha Latte
    Emily W.

    Blueberry Matcha Latte tastes unique in a way where it reminds me of Arsicault's blueberry croissant. Pair really nicely with matcha. The service is actually pretty fast with a big handful of people in line for the MLB Mondays free coffee. This cafe has a large space for working. it has another level below the cafe where you can work from your laptop. Will try different coffee on the menu.

    No crowds in the late afternoon/early evening.
    Joanna T.

    [[HIGHLIGHT]]Always nice to find a space that is relaxed, brightly lit and has a good café.[[ENDHIGHLIGHT]] There loads of choices for beverages, small bites and snacks for ordering. The baristas have become familiar faces and they recognize me (!). How nice is that! [[HIGHLIGHT]]The seating & tables are on 3 levels![[ENDHIGHLIGHT]] [[HIGHLIGHT]]There is free WiFi too![[ENDHIGHLIGHT]] [[HIGHLIGHT]]I've run across international students studying in the café, convention-goers and also locals who I can chat with in a relaxed setting.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]This is also a Service dog friendly space![[ENDHIGHLIGHT]] Love Capital One Café in my community (Downtown/Union Square/Western FiDi).

    Aditi M.

    Went here for MLB Mondays and ordered their matcha latte, surprisingly very good- a great spot for a pre office caffeine boost. I would go there again.

    Cherry vanilla Matcha latte , caramel latte
    Katrina D.

    [[HIGHLIGHT]]Friendly worker, fast, and great place to do some work.[[ENDHIGHLIGHT]] I tried the cherry vanilla matcha latte and surprisingly it's a great combo

    Menu - Dec 2025
    Maribel M.

    Great place to pop in & take a break. * Location: 3 spacious floors with tables, seating, couches, & booths. Clean & well-maintained space, security & welcoming staff posted at the entrance. * Staff: Cafe staff & baristas are friendly and keep the queue moving. * Drinks & Food: Full cafe menu, small pastry case, small selection of ready to eat snacks. Tip: Discount on coffee & tea drinks if you use your Capital One card. Sweet deal & great place to catch your breath or do some work.

    Meesh L.

    Stopped in for an afternoon pick me up while shopping downtown and it hit the spot. Got an iced chocolate covered cherry mocha... decent, not too sweet, exactly what I needed to keep going. What makes this place worth knowing about is the Capital One cardholder perk... drinks are half price when you pay with your Capital One card. [[HIGHLIGHT]]The SF location has plenty of seating though every seat was taken when I was there, lots of people with laptops settling in for a while.[[ENDHIGHLIGHT]] Staff was friendly and the space has a good energy. [[HIGHLIGHT]]I also appreciate that there's a security guard at the front door... some may see that differently but for me it adds a sense of ease, especially when you're stopping in solo.[[ENDHIGHLIGHT]] A good downtown coffee stop, especially if you're a Capital One cardholder.

    Hot  in the
    Mike R.

    I love stopping by the Capital One Café downtown San Francisco. I always get lattes here, and they're consistently great. The location is spectacular, right in the heart of downtown, and it's a perfect place to relax, work, or take a break while walking around the city. Great coffee, great atmosphere, and a beautiful location - highly recommend.

    Work space upstairs
    Alexis S.

    Love Capitol one cafe! Been coming here for a couple weeks now. Love their vanilla matcha and lattes. There is free wi-fi, and if you have a Capital One or Discover card, you can get 50% off your purchase! What a steal! [[HIGHLIGHT]]It's always very quiet and respectful inside.[[ENDHIGHLIGHT]] I'll continue to utilize this space as much as I can!

    Caramel latte
    Sydney J.

    I decided to take advantage when there was a deal for a free drink every Monday during baseball season, but I felt really bad for the baristas, who seemed understandably stressed out. Around 4:50pm the day I went, they were out of almost every syrup, so I ultimately ordered the caramel latte. I thought the drink was decent as you can taste the coffee, but it's not too unpleasantly bitter. It's a little sweet, but also almost sour, not sure if that's just how the Verve Coffee tastes. Not particularly memorable outside of that though.

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    Business owner information

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    Free Crafted beverage Mondays during Baseball season until early September. They have oat milk!

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    4 days ago

    Capital One took over Discover Card. Very labor intensive change and now cannot use rewards as gift cards. Stay away from Capital One.

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    Page 1 of 13

    Capital One Café Reviews in Other Languages

    Ask the Community - Capital One Café

    Are dogs allowed in the work areas? Or only service dogs?

    Is there air conditioning? :D

    Yes, there is air conditioning!

    Can I pay my capital one credit card here with cash?

    Yes you can. However, you can only pay your credit card bill with cash at the Café through the ATM. You must have your credit card with you to put into the ATM so that you can pay your bill using the ATM.

    Can I use a printer here?

    No printer. Sorry!

    Is the cafe dog-friendly?

    They do not allow any pets. Sorry!

    Can I open business accounts here?

    They are more than happy to sell you anything!

    Does anyone know when they estimate that the construction will be finished?

    It's over!!

    Can I open a checking/savings account here?

    Yes it's a regular bank you can also pay credit cards there and they have coffee shop and finance classes

    Can you enter the building to use the ATM, after hours?

    Can you pay your Capital One credit card bill here?

    Yep. As long as you brought your phone with you...

    Can I order a new debitATM card here/receive a temporary debitATM card while it is in the mail?

    helljah

    View All 14 Questions

    Review Highlights - Capital One Café

    The Peet's coffee inside this cafe is always 50% off if you use your capital one card, which is a great deal.

    Mentioned in 69 reviews

    Read more highlights

    Chase Bank

    Chase Bank

    2.4(32 reviews)
    1.1 miCivic Center

    Extremely disappointing experience with this Chase branch…read more My appointment was mishandled from the start -- I was told to come in one day, then informed upon arrival it was actually scheduled for the following day. A teller kindly helped squeeze me in, but the process only deteriorated from there. I submitted all required documents the same day and was told to expect a response within 3 business days. I followed up multiple times, including asking for a courtesy confirmation before returning for my scheduled meeting. No response -- from the branch or the designated virtual banker who was looped in as my point of contact. On the day of the meeting, I was told the application could not proceed due to "missing documents," only to find out my emails with all required materials were never reviewed. I explicitly asked for a same-day follow-up to confirm whether the materials could be submitted and reviewed on an expedited basis. That follow-up never happened. I had already rearranged work and personal commitments multiple times based on their guidance. This reflects a complete breakdown in coordination, accountability, and follow-through across the team. There is no "relationship" in this so-called relationship banking experience. Taking my business elsewhere.

    Once again, this bank branch disappoints. I came to the bank with a valid government federal…read moregovernment issued ID and I've been banking with this bank for 25 years and it turns out that the one ID that I brought is not acceptable to them. They could not call my regular bank and ask them for support. And they made me wait 25 minutes to tell me that. This bank repeatedly and regularly is anti-CustomerService anti-customer needs and establishing barriers against customers at every opportunity to prevent providing full service. And it was the bank manager at the teller lane helping. Me

    Photos
    Chase Bank
    Chase Bank
    Chase Bank - So many staff and no attention

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    So many staff and no attention

    Wells Fargo Bank

    Wells Fargo Bank

    2.7(25 reviews)
    1.6 miMission

    "Extremely unprofessional behavior from the supervisor" "I…read morevisited this branch to cash a Wells Fargo check. While there may have been a minor technical question regarding the handwriting on the check, the way the staff handled it was appalling. Instead of providing a professional explanation or assistance, the supervisor was incredibly rude and dismissive. When I mentioned escalating the issue, the supervisor literally laughed in my face. This level of arrogance and lack of basic customer service is unacceptable. Even if a transaction cannot be processed, there is no excuse for a bank representative to mock a customer. I will be taking my business elsewhere and filing a formal complaint regarding this individual's conduct.

    This branch is about as helpful as all Wells Fargo as an institution; Not at all. They can't help…read moreyou with simple things (I went in to ask for my credit card cvv as my card was destroyed by my friend's dog and I had to pay an online bill). Even when I was present in the bank with my separate debit card, passport, and social security card. This bank refused to help me nor offer a way I could pay for a bill online. When I called their customer services, I was told this would be enough to get that information which is why I waited 35 minutes in line. I planned on getting a new card (they said they would place an order for one). Surprise surprise, no one ver ordered a card when they confirm they would. They were not honest, did not follow through and were useless. On top of all this, I came by today right at 4:45 pm just to use the ATM unsafe (as the outside ones can be dicy) and I was not allowed in and yelled at to leave even though I only tried to step in. There was 15 minutes to close and they refused my business and got hostile when I said I would only be using the ATM. I was treated like I have not banked here for the past 36 years. I don't know what is going on with Wells Fargo but I suggest not banking with them. They no longer have ATMs anywhere beyond their bank locations (all ATMs in the city are closed beyond some Safeways). I'll be taking my money out of my accounts as they don't seem to be of any help/posses any customer services. They don't care about who banks with them. Don't bother.

    Wells Fargo Bank - 12 YEARS AND COUNTING!

    Wells Fargo Bank

    2.9(48 reviews)
    0.1 miUnion Square, Financial District

    I had an extremely upsetting and discriminatory experience at this Wells Fargo location…read more I came in to cash a valid government-issued check. The employee who helped me, Jeffrey, immediately treated me with suspicion and refused to cash it, claiming he couldn't "verify" it. His tone and body language made it feel like he was assuming I was attempting fraud, despite no clear explanation being given. When I asked to speak with a manager, he refused and said he was a supervisor, denying me the opportunity to escalate or even understand the decision properly. The interaction felt dismissive, condescending, and unnecessary. What makes this even worse is that I went to another Wells Fargo branch just a few blocks away immediately afterward, and they verified and cashed the exact same check instantly with zero issues. No interrogation. No hesitation. That alone speaks volumes. Based on how I was treated and the contrast between branches, I felt profiled and discriminated against. As a person of color, it is hard not to conclude that my appearance and skin color influenced how I was judged and handled in this situation. This experience was humiliating and stressful. Banks should not make customers feel criminalized for conducting legitimate business. Wells Fargo claims to value fairness and inclusion, but that was absolutely not reflected here. I would strongly caution others--especially people of color--to be aware that treatment at this location may depend on who you are, not policy.

    The ATM here works great! I enjoy this location it is near the shopping mall and restaurants.read more

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    Wells Fargo Bank
    Wells Fargo Bank
    Wells Fargo Bank - Oh my god this branch just gets worst.

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    Oh my god this branch just gets worst.

    Bank of America Financial Center - Storefront

    Bank of America Financial Center

    1.6(85 reviews)
    2.5 miMission

    I am a small business owner and been banking with BofA since 2016 and I can tell you during my…read moredarkest hours the covid shelter in place code which lasted 1.5 years; BofA came through for me on so many levels!!! BofA went above & beyond to make sure I received PPP1 & PPP2 - Even afterwards when I was picked to be audited by SBA for both my PPP's BofA had my back stood beside me every step of the way like family to pass both of my audit! After covid I terminated my personal banking with Citi Bank and carried all my personal funds to Merrill and again BofA & Merrill is having my back during the worst inflation in history of this nation - I am currently earning 4.76% at BofA Merrill + BofA increased my business credit limit + BofA taking my FICO score to a new high 30 points away being 850.... Look, I understand its frustrating having to wait in a long ass line - BUT for the QUALITY SERVICE + HELP THAT I RECEIVE + AT THE TIME WHEN ALL OF SMALL BUSINESSES ARE DOWN & UNDER + INTEREST RATE I AM EARNING DURING THE WORST INFLATION= I'm okay if I have to wait in line! Besides, the long line is a reflection of how great Bank of America really is! If you go US Bank or Wells Fargo or Chase there are rarely any long lines; why is that?? Let's keep it real it is because you probably tried them already and they don't come anywhere close to Bank of America!!! P.S. During covid shut down my tenant embezzled $30,000 out of my BofA account 1/2021 and that was high financial crime time for BofA because they were helping EDD with Pandemic Unemployment Assistance BUT ONCE AGAIN BofA after 44 days of investigation reimbursted the amount back to my account! This makes Bank of America my ride & die bank!!! I love you BofA!!! Words can not express my gratitude for all that you done for me!!!

    Went in here to try to get my name added to an account. Was told that I had to wait for a banker…read moreto assist me. He put my name on a "list" to be called. Waited an hour, no one called out in the lobby. Finally a banker walks out and checks with everyone else. I had to speak up and said we had been waiting an hour. She claims that others had appointments waiting. So, I had to wait some more. Another banker comes out says the same thing. I decided to wait another 30. Thankfully the second banker said she would help us. She was okay. Not friendly nor nice but got the job done. This experience reminds me why I decided not to go with BofA for my mortgage even through the rates were pretty close and I've banked at BofA for over 20 years. I've put my money elsewhere due to the service. Do better.

    Photos
    Bank of America Financial Center - Huge line and only one teller. These people do not care about your time.

    Huge line and only one teller. These people do not care about your time.

    Bank of America Financial Center - Storefront

    Storefront

    Bank of America Financial Center - Murals

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    Murals

    Capital One Café - banks - Updated August 2026

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