Great service and glasses were done earlier than expected. The team at Visionworks has been there…read morefor a very long time, they always great you with a welcoming smile.

VisionWorks in Exeter,NH…read more TERRIBLE customer service! I had to call store to find out that my glasses were ready! I had such a hard time to SEE through the lens that I went back to store and asked if my glasses were of the prescription I ordered. OF course I was told that they were!! I was told to "keep wearing them and get used to them because they were a new/different prescription". NEVER got any better!! I have upcoming appointment to visit my optometrist. I will purchase new glasses at a reputable place recommended by my doctor. NEVER use VISION WORKS!! ".

I had a disappointing experience during a routine contact lens exam at Windham Family Eye Care…read more When I arrived, the front desk staff member told me she was locked out of the office computer system and could not log in to access insurance information. She even showed me the screen and explained that she couldn't access the insurance portals. I also observed multiple usernames and passwords written on sticky notes attached to the monitor. Because of this, the office could not verify my insurance benefits through Davis Vision. Despite not knowing my copay or contact lens allowance, I was told I needed to pay something and ended up purchasing a box of contacts for $85 out of pocket. A few weeks later I received a voicemail saying my contacts were ready and that I also owed $125 for the contact lens exam, which had not been disclosed during the visit. When I called to ask about it, I was told my contact lens allowance had already been used simply because the office billed the exam. This was frustrating because I had already paid for contacts out of pocket specifically because the office could not verify my insurance. After raising concerns, the exam fee was eventually waived, but only after a lengthy discussion. Overall the experience involved significant disorganization, lack of insurance verification, and unclear communication about fees and insurance benefits.

I had a contact emergency day before a trip. called all over and this office was the only one…read morewilling to help. not only help, but charged me nothing and wished me well. I wasn't a client then, but that treatment made me become one. had my first appointment today and I'm a patient for sure. the staff is lovely! super friendly, personable and engaging. the exam was thorough and comfortable. I felt like I had been a patient for years. if you are looking for that small town feel, where you feel like a neighbor, go here! I'm tired of feeling like a "number" everywhere you go these days. This was a refreshing and welcomed change.

If i can give minus or even zero i would. I bought a Burberry frame with the lense and hoping its a…read morebetter quality -unlike my cheap online typical purchases- after 4 weeks, my lense that was supposed to be anti-scratch on top other options, it scratch only on the right side right where my sight located the most. So i go back there and they said oh its because u dropped it and scratch the ground. So i went home because it avoid the warranty. Now is on a year after and i dont even use it because the scratch keep bugging me and i just saw underneath of my lense its peeling off. Idk what is that but it's obviously a cheaply made coating and sell it for overprice market. I need people to know that to bring your business elsewhere. Their 'opticians' has no optician skill, they were taught how to 'be optician' without knowing what exactly they have to do. I went to a different optical store and told them my experience, he said that he used to be hired there and teach those salespeople to be 'optician' wanna be. And he is the one that made me realize why the scratch is only on 1 side. Lense crafter, you should be ashamed of your self. Selling overpriced item with no quality. Now i doubt my frame is really burberry or just a knock-off and sell it for $600 for profit. I paid almost $700 for those pairs. My online glasses are better quality than theirs. Bellow my red glasses has been 4 years w me from online store. Check out the difference.

Ashly sucks. Fire her. Says on the website they're open at 9am, had an appointment for 9am, and…read morethey expect me to camp outside the building until they open the front doors? If I was one minute late they would've said the appointment was cancelled. Teach your people how to treat strangers, Ashly's not professional at all.

I had my cataracts taken out by Dr. Vasan and the whole experience was very good. Front office to…read moreback office are all very friendly. Dr. Vasan was comforting and thorough! Surgery center was top notch!

I thought Spindel Eye Associates would be a better choice for me since I was developing cataracts…read more I have made five calls to get my RX for glasses and each time they tell me the doc has not reviewed it yet. It's been two weeks! I was better off at LensCrafters I do NOT recommend Spindel

They took great care of my mom. Very pleased with the eye doctor and his staff. She was happy with…read morethem.

Stay far away. If I could give zero stars I would. I filed a complaint with the state against…read moreTallman Eye for fraudulent billing practices. I booked an annual eye exam, which is covered in full by my vision insurance. I received a bill months later for a "medical exam" which they billed to my medical insurance. I spoke with billing several times, each time explaining the situation. I was told on several occasions that someone would speak to a manager and get back to me about correcting the issue. I also provided the information for my vision insurance several times. Some of the people I spoke with were helpful and agreed it was an error made on their end; however, I still never received a call back. It's now been months. When I called in today, the woman I spoke with said there's no record of my calls, that they don't have a record of my vision insurance, that she couldn't take my vision insurance because the claim was already filed as medical, and that there's nothing they can do. Tallman is billing my medical insurance, and costing me out of pocket costs, for something that should be fully covered by vision insurance.

The owners take the time to really know every product and company of the items they sell in their…read morestore. I find a lot of comfort knowing I don't need to spend time looking into the products, and can buy with confidence! And if I'm looking for something that they don't have, France is more than happy to place a special order and call you when it's in.

This is a very sweet and pleasant find. From probiotics, to natural remedies, to essential oils,…read morefresh produce and of course all the raw food fixings your pet could need- I have literally found a sliver of heaven on earth that serves our specific needs ! Love the owner who adds a touch of kindness and perso ability to the table. I feel very well taken care of which shows they care about their customers!

They will not let me purchase a replacement lens because my prescription expired, it is greater…read morethan 1 year old. I just want to pay to repair my existing glasses and they won't do it. The representative did day that for my next prescription the optometrist may give me a two year prescription, if I ask. Which is why I gave an extra star. Also my initial purchase of Oakley frames was a great deal, super low price. The Oakleys frames are durable but my vision is impaired because the lenses are scratched. The sales reps were excellent. They should have informed me of the repair policy.

Associate was very rude for no reason repeating things to me 5 times as if I was stupid and…read morecouldn't understand his simple meaning of no and scoffed at my glasses especially since I didn't buy them from target optical. One time saying no would have sufficed, not 5 times of the same line and shitting on brick and mortar stores. Just say no politely and be done with it no need to be a jerk. Oh, all I needed was a frame adjustment. I recommend going to BJ's across the street. They were EXTREMELY nice and also mentioned that they just have to be careful and are not responsible for frames bought outside of BJs. They didn't give me any attitude. I okayed and they did it in 5 min. SUPER NICE!

Don't order glasses from this place unless you can wait 2 months. The first time it happened i…read morethought maybe it was a one off but then again! I shouldn't have to chase them down for glasses that were already purchased.

This is for the optical shop. I didn't go to any of the doctors here. No reason, other than I…read morealready have a doctor and don't want to switch. But, a couple of times, my young son's glasses have broken, and I brought them in to Nutfield (across the road from his daycare, and asked if they could help me. They always did, and fixed the glasses right up. I didn't buy the glasses there, nor would they accept any payment. I will always appreciate that. One of those times I was in the store, I found a pair of glasses I really liked, and about a year later, I came in to see if they were still there. I had to spend my insurance credit quickly, and they found the glasses I wanted, and ordered them, and managed to get them in under the insurance deadline. I love these glasses, and they were really helpful in making sure I got what I wanted, and didn't try to convince me to get something else that would be easier.

I was very happy with my chosen eye doctor. The entre staff was smart and friendly! Dr. K was…read morethorough,smart,interesting and I could tell all-around nice guy ! Great sélection of glasses !!

They did a great job on the new lenses in my Lindberg glasses & I'm very happy with the results…read more The associate who helped fit my glasses was lovely and I look forward to my eye exam in July.