We hired Mr. Laflame, to renovate our first home, focusing primarily on painting in preparation for…read moreupcoming family visits. Initially, Mr. Laflame seemed flexible about traveling from New Jersey to Pennsylvania and assured us that he could meet our deadline. However, from the start, he was inconsistent and unreliable. After receiving the deposit and agreeing on a start date, he tried to reschedule at the last minute and later claimed illness, delaying work for nearly a week. When he did show up, he worked sporadically, often citing excuses like traffic, dead phones, car trouble, and eventually a family medical emergency. Despite several assurances, he made little progress and left key tasks undone, including unpainted trims, mismatched ceiling colors, and exposed outlets. Frustrated and disappointed, we ultimately decided to terminate Mr. Laflamme's services after he missed yet another scheduled workday without notice. Although we had paid most of the agreed amount and made efforts to accommodate him, Mr. Laflamme left our home in an incomplete and unsafe state. We expressed feeling especially let down, as we had treated him hospitably, including providing lunch and introducing him to our family. He took all the unused paint we paid for never provided us with the recipt(probaly to return and take the money) In the end, we had to host a family gathering in an unfinished home, which was both embarrassing and upsetting. We are warning others to avoid hiring this contractor due to the heartache and inconvenience we experienced. Deleted account on thumbtack due to review BEWARE

We hired Ken to do several projects including painting, flooring, and repairs to our deck. Ken was…read moreknowledgable, affordable, courteous, and completed the work in a timely fashion despite our chaotic schedule. Many thanks to Ken and his apprentice George. We look forward to working with you again in the future.

Ordered a custom rug for wall to wall stair installation. It took two times to get the installation…read morecorrect but the end result was fantastic. I was most impressed with the level of attention to the matter by both Rob and Rich who worked to get the issues with the carpet installation fixed. The customer service at Rich's Carpet One is fantastic, this store knows the importance of treating their customers fairly. Much applause and nice work!

From start to finish they were absolutely amazing! We had our hardwood refinished and they did such…read morean amazing job and had excellent communication throughout the project. Their price and quality could not be beat. Highly recommend!

I scheduled for them to come look at my floors to give me a quote. They gave me a date and then I…read morereceived a call asking if it was a place to park because it just snowed days prior. I told that person I would make sure they have a spot. It seemed like she wanted to reschedule or something Then a day or two later I get an email stating the sales rep was all of a sudden sick. How convenient and good timing. So I said okay and I wasn't going to work with them because the timing was suspicious. But I said that I would still work with them. So we scheduled another day. I received an email asking if they could come out on a specific day and I said yes but I guess I didn't respond that same day and that was a problem. The next email I got was a response with the another date almost two weeks later. I asked what happend to the earlier date and I was told the sales rep books up fast and they got booked and then the asked me if I wanted another sales rep and I said yes and asked what time could they make it. The final email the sent me said after checking they don't service my area. Like really?! I already gave them my address the first time we talked, and now y'all don't service my area? Which is the Philadelphia area. That's real strange to me and still confused by their actions and responses. I wasn't rude or anything. Maybe someone will have better luck with this company but I couldn't be okay without sharing this with whoever decides to contact this company and maybe they will see this and not do this to the next potential customer.

I have tried multiple lawn service and they never did a thorough job!…read more Makeda and her team did absolutely amazing work. I had my back yard cleaned out and other yard work. They did excellent work l. They painted my rusty railings on my porch and back steps and it looks brand new. Excellent service always!

James is just great! Very thoughtful,careful and talented! The entire group is helpful and insures…read morethat your work will get done..and done well. They are timely and responsive! I highly recommend Hammer Head for any home maintenance and/or improvements! Thank you esp James, Joe and Casey.. all very kind and helpful! And thank you for a job well done!

After several bad experiences with other contractors, I was introduced to James the owner of Hammer…read moreHead Group from a mutual friend. I went to meet James at their showroom and was very impressed. It was comforting that they have a location where I can talk to them in person where in the past contractors that didn't finish work, did not return calls and were nowhere to be found. I had James finish our kitchen, living room, foyer, banister and stairs. Every detail from the installation to the paint work was not only top quality, it was communicated through every step. His employees are polite, neat and very thorough! If you're looking for a contractor then look no further, Hammer Head Group is who you've been looking for!

Ordered approx 1300 sq ft of flooring at $6/ft. Half the product was manufactured in 2021 and half…read morein 2025. Stain colors did not match. Charged me 25% restocking fee. You do the math. And they acted like it was my fault because disclosure says there may be variations.

*Updates* *Lumber…read moreLiquidators submitted a charge I did not authorize for $325.10 on 9/4 at 5:20pm (Chase verified the time of charge)! I've emailed them about this fraudulent charge and have yet to receive a response. Shocked to see this crude scamming. Refusing to issue a full refund is typical corporate scummy business practice but submitting a false charge is an unethical act that usually only businesses of lesser sophistication pursue.* Picture of fraudulent charge below! "Lauren R." has responded on behalf of Lumber liquidators with the predictable corporate PR 101 cookie cutter damage mitigation response. They have not reached out to make this right!* Tl;Dr: This company increased the price AFTER I paid the invoice and by 14%! When I canceled the order due to them violating our contractual agreement, they refused to issue me a full refund. I had to hound them and was lied to numerous times and still have not received what I am owed. To add insult to injury, all of the employees I interacted with were apathetic and profoundly rude. On Friday, 08/27/2021, I paid the invoice in full. On Monday, 08/30/2021, the material was delivered. On Thursday, 09/02/2021, at 4:26pm, they called to inform me that they had made a "mistake" and that I would have to pay an additional $162.00 AFTER I paid IN FULL for their services. The salesperson then belittled me telling me there was nothing he could do since I ordered "cheap" flooring as if that should be at all relevant to whether or not you rectify a mistake the company made. He acted like they were doing me a great favor for charging me $1, 311.81 to install laminate on a 150 sq. ft. room. When I told them I wanted to cancel the job (as not only was this unethical but made their price exceed their competitor) they refused to pick up the material without charging an additional fee. I had to lug the material down my stairs and into my car (whilst recovering from Hernia surgery) to return it to the store. The employee didn't even have the decency to put on the typical customer service act and pretend to care or apologize. Once at the register, I had to prod him into revealing that I wouldn't get a full return but a partial minus delivery fees of "$221.00". I asked to confirm how much the refund would be and he told me the amount minus "$230.00" Two days later I received refunds that added up to the price I paid minus $261.73. The delivery fee was $229.00 in actuality as per the paperwork from the invoice. (A ridiculous price as the amount of flooring was able to be transported in my compact car and required only one person to move. Moreover, I wasn't even given the option to pick up the material which I certainly would have had I been allowed and known how easy it was and how much the delivery fee was.) Back to the delivery fee: I called the store to ask where the remaining $31.73 ($261.73-$229.00) of this already inadequate refund was. I was rudely told that I had been refunded the correct amount. I broke down the math for the salesperson and he changed his story, now revealing that the rest of my refund was being withheld because I only returned 6/7 boxes. This is a patent lie. I returned all of the boxes. When I called him on his bluff, he insisted that I stole the box of lumber worth $17.00! After we exchanged words, he escalated the situation and threatened me twice. Finally, after cooler heads prevailed he said he would "do me a favor" and give me $17.00 for the box of lumber he falsely accused me of stealing. I informed him that I was missing $31.73 not $17.00 and he said the rest was tax on the delivery fee. He could have told me part of the missing money was tax at the beginning of this conversation but did not. After I ran the calculations whilst on the phone (something he couldn't even be bothered to do) I agree that that made sense however the tax amount was a dollar too much. He refused to give me this paltry amount that I argued for on pure principle and told me to "take it or leave it" and call "corporate". The corporate hotline wasted 30 mins of my time waiting on the phone and they only gave me back a $1.00 for which I have to go through the tedium of printing, signing, and scanning an agreement instead of just issuing this tiny amount like any normal half decent company. Avoid this company like the plague! Wish I could post the video and audio recordings I have as evidence in addition to the pics below.

I had laminate flooring and carpet installed . Everything went exceptionally well. I am very happy…read morewith my new floors and carpet . I highly recommend Premier if you are looking to have flooring or carpet installed. Excellent pricing and service.

Great professionalism, quality of work, price and got it done in record time. Will remain a…read morecustomer. Highly recommend.

The laminate floor we installed last year continues to wear terribly, peeling, chipping and lifting…read morein several areas. this floor was over $7,000 with installation, the quality is awful and the customer service is non-existent. I feel compelled to warn consumers NOT to make the same mistake I did, and to stay away from Worldwide Flooring.

The review made by David B.B. 5 years ago, was exactly our experience today 8/19/22, although we…read moredid not get as far as booking a service, my mother and I were not greeted, we were the only ones with masks on in the whole store, and felt invisible the whole time we were present. When I finally went over to say hello, (even though we did when we entered, with no response) and ask for help, they explained three people had called out. This is not the customers problem, nor is it a reason not to greet customers when they walk in to your establishment. You never know who they are, and what they may be in the market for. We asked where their wool rugs were located. The sales person who had gotten up from his desk, to help us, said "wool is always in our showroom." We wouldn't have known this, as we had never been to the establishment before. Overall it was a negative vibe, and we felt discouraged to continue to look around for what we wanted. We will be taking our business to a different small business location, who will appreciate us, our time and purchase. Thanks.