Always superb service and consistently good food! Love having an outdoor patio option for seating…read moreas well!

No bread or rolls offered, cheese for pasta dishes was served in little packets like you would get…read morefor sugar instead of a shaker; no pepper flakes shaker; no coffee refiles offered; the chairs are extremely hard and uncomfortable; no booths. The "ambiance" felt more like a sports bar trying hard to be something else but not an Italian restaurant. The "soup" that I ordered, "Spicy Southwestern Beef Tomato" was nothing more than ground beef, a few chunks of tomatoes and a very watery broth seasoned with chili powder. The rest of the food ordered was equally as disappointing. Never again.

We had an early Father's Day dinner and sat on the outside patio with our dog. It was a perfect…read morespot overlooking the canal. The fried cauliflower appetizer was delicious and so were the Caprese chicken sandwich, Crispy Chicken Mac and Nashville Hot Chicken. A special mention for our server, Taya. She went over and above! Not only was she friendly and on top of her game, she also was wonderful with our dog, Murphy, who is usually shy around new people. We felt lucky to have her as our server. We'll be back next time we're in the area!

I don't like to give more difficult reviews, especially after working in the customer service…read moreindustry for nearly 15 years myself. But this is the third noteworthy experience with this restaurant, and I've never had an experience quite like the one I had a few days ago. When we arrived the host let us know that the outside eating area was busy and asked if we would like to sit inside. We were hopeful to wait and sit outside, but when we asked how long the wait would be for the patio, the host said, "I don't know." Which I registered as an unusual response. Regardless, we opted to stay and sit inside, since it was pretty empty and wouldn't be too hot. This turned out to be beneficial because our server was attentive, while there seemed to be a miscommunication between the two servers outside regarding who was covering which table. Folks kept coming in and saying they hadn't had a server visit their table yet despite being there for 20+ minutes. Which my parents and I were witnessing from watching out the window. When we were able to order, they were out of all of their specials and some of their key dishes which was quite frustrating. Our food took a while, but it was clear at this point that they were understaffed, so it was understandable. However, when our food was delivered, the food runner let us know they were out of silverware?? I ordered a garbage plate and my dad had a salad with his meal... certainly not finger foods. After a few minutes our server realized what happened and told the food runner to wash some silverware and bring it out to us. Such a bizarre situation. The food was good, but didn't make up for the environment of the evening. There was not a manager in sight to assist, coach, or help troubleshoot. And our server had to double as the bartender while also covering all of the tables inside, which filled up throughout the night. This restaurant has so much potential to be successful and the staff was working so hard. Management/ownership need to step up and support them.

According to help, this is the best pizza in the Hornell area, so we took a short drive to…read morecanisteo, the girl was really nice and helped me out with curbside delivery because I'm on cutches at best, and it was a fantastic pizza pie. Fresh, and they actually got the cheese all the way out to the crust which is kind of a common mistake with pizzerias when that stuff shrinks up and you just end up with sauce and 3 in of bread. Great pizza pie. Great service.

If the cup and char peppers aren't cupped or charred, the pizza should cook longer. but we liked…read moreit and everyone was nice. We'll go back soon, I bet.

Formerly Riccardi Italian Deli. The store was converted to a pizza and deli. I ordered large half…read moreartichoke and spinach and pepperoni. The pizza was perfectly cooked. Friendly service. Seating is outside and inside with plenty of tables

We were in the area (going up to Hurd's Orchard) and decided to check it out on our way back to the…read morecity. (Cause they were not opened yet for the day) This place did not disappoint and it just seems to come of nowhere. It's a brand new build, has some outdoor seating and plenty of parking. Just to give you an idea this is a family run place. I believe their Mom and other assorted relatives make all the food. Do yourself a favor and try some stuff behind one of the counters. The Antipasti Salad, Olive Salad, Arancini , Lasagna, assorted pastas and more; I believe maybe a Chicken Milanese but it all looked scrumptious. The Arancini was huge about the size of two.. the person behind the counter asked if we wanted it to go or have it heated up with sauce to eat here. Oh yea we ate some of it here. It was lovely a lightly fried crust, the Arborio Rice was just right but I wished it had a little more meat/cheese/green pea filling. Granted it was large but I'd deal with less rice and more filling. This is just me don't "at me" ok. Otherwise it was delicious the filling was tasty and lightly seasoned and the sauce was just right a nice bright red sauce. The flavors reminded me of the Nonna's I knew back in the day in Chicago. We also got the Olive Salad it was briny and slightly hot with different olives, red onions, artichoke and more. It had a nice oil and vinegar hit you need with something like this. Than we got a sub.. all I will say kids if all you get is a sub omg if you are hungry after eating this I won't believe it. It's packed full of meats, veggies, cheese and whatever condiments you want. This sub was delicious and the bread was warm I swear it had just been made or something (ask to know if they make it in house I'm guessing yes?) We got an Italian Sub you can get whatever topping you want in it along with all the deli meats that come with it. It was so much for the two of us and we took most of it home. I finished the Arancini at home and it's just yummy. The inside is neat and tidy, you can pick up other treats like cookies and soft drinks and such. I'm guessing you can do a catering order of things but as always ask. The staff is friendly and helpful and it's basically family who's running the spot. (Since they knew we would be sitting outside she mentioned "oh we'll bring it out to you" this was a nice gesture and much appreciated. ) This place was rocking and as I said earlier it just seems to pop up out of nowhere. It's obvious the people in the area know what's good. Now you do too! I believe hours will be changing but check all the social media channels. I wish them very well... if you are in the area give them a visit and support a local, family owned business. As always I make sure you know the parking situation and yes kids they have a parking lot. Cheers!

My go to for lunch pizza. Fast friendly service, always fresh, always hot. Biggest slice in town…read morefor the money and they have several varieties to choose from. Check this place out, you'll be glad you did.

The food wasn't great. It was burnt really bad under the pizza, and half the cheese had fallen off…read more The pizza was mid except they need to go to back to school and relearn their shapes. How hard is it to cut STRAIGHT??? The one in Brockport is way better. I'll bet they never over cooked their pizza OR flunked Kindergarten.

Dina and her staff were friendly and attentive, the orders are prompt and complete and the food is…read moreabsolutely delicious. And the daily deals make it extremely affordable...

I've always had great service and great food here! Pizza's are amazing and perfectly cooked, subs,…read moremeatballs, salads all great! Also, the delivery people are fast and courteous, never had a bad order. Love the location too, very close to home. Dina is doing an Amazing job here and the staff as well. Thank you!

This was a pleasant surprise! I grew up on the east side of Rochester where I feel some of the best…read morepizza was when I was a kid in the 90s. Places like the original Amicos Pizza on waring road. Pizza that tasted like the recipes used, came straight from Italy. Many of the old skool places in western NY have this in common. Pizza shack is no doubt that old skool pizza with a taste that is like stepping in a time machine back to when you could go to almost any pizza parlor and get a fantastic pizza, before the oversaturation of pizza restaurants.

Love this place and the owner is so nice! The food is great, thin crust pizza with a perfect amount…read moreof toppings and the single slices are HUGE.