DO NOT hire movers through U-Haul, any U-Haul!!!!! Worst experience ever and U-haul takes zero…read moreresponsibility leaving you screwed. Booked City Move LLC through U-haul and this is what happened. The movers left in the middle of the job! Not only did they decide they were done and had to leave before unloading the truck, they only took 4 items out and left them on the street!!!!! I was shocked they left them on the street to be stolen! How could they not take the time to at least put those 4 items into my apartment or back into the truck? My coffee table and plant were stolen because of this. The other items I had to drag in myself. Meanwhile the movers PROMISED they would come back. They never came back! Not only that but they said they would call me to let me know what time they would come over to finish the job, but they ghosted me! Never called me and are not returning my calls or replying to my texts or emails! Because of all of this I have to sleep on the floor of an empty apartment tonight since everything is still in the Uhaul! I have to rent the U-Haul for a second day, take off MORE time from work to deal with and find and pay for new movers tomorrow?! This is outrageous. I am so completely furious at this horrendous service. I need to be refunded the total amount to make up for the stolen items, the extra time and aggravation and the fact that now I have to hire new movers to do the job they did not do! However U-Haul says not their fault and the company just ignores all emails and phone calls! Horrible.

Well, basically trying to get propane at this place is probably just not a good idea in my…read moreexperience. It says seven days a week but twice we went in and there was no one there who could fill our propane. Then we went to the U-Haul at 4201 N I 35 and Kenny could not have been nicer... got us in and out of there in less than 3 minutes!!

The process was much more easier and stress-free than UHaul. I am happy to say that I trust Penske…read morenow with my future moves. The positives: -Unlimited Mileage and you just pay for one small fee (unless you don't want any additional add-ons. -The truck had a full tank of gas and I returned it with a full tank as a courtesy for the next person. -They had the option to keep the truck for three days and not just two which Uhaul had a big issue with. It's just not possible to return the truck within two days if I am moving from city to city since the city I moved to was 3 hours away from Austin. On the other hand, Penske provided the option to return the truck in the new city and not Austin. However, Uhaul had a problem with this and wanted me to return the truck in Austin by the second day. That sounds very stressful!! -The truck was very clean and spacious. I ended up getting the 12'Truck which allowed me to move out of a 698 sqft apartment. Negative: -There was only one worker at this location and he appeared to be burned out with his work. He was tired and did not speak much. He was a shell of a human. I say that Home Depot needs to make sure that there are more than one worker in the area so that he has someone else helping him out. However, when I returned it to the location in the newer city, the workers were much more lively and provided conversation. However, the truck was ready and he even drove the truck closer to the store so that it would be easy to access. I highly recommend Penske with your moving needs!

From the owner: Save Up To 20% When You Reserve Online Today!read more

This review for propane refill, had a great experience because Kenny is very helpful and efficient…read moreand will go back there from now on to get our propane refills.

I get my propane here everytime I need to fill it. Highly recommend it than changing out your…read morepropane at a store since it's way cheaper Definitely takes some time getting help, but when I do get help, I get what I need. Have not personally rented a uhaul from this location

I wish I could give them negative stars. The trucks are junk. The management is driver hating…read moreliars. Especially Mr. Army Lt on the logistics side. The region director is a pathological liar, as well as many other nasty things. The shop is incompetent and could not fix a paper bag with a roll of tape. Ryder is very strong on how bad they treat their drivers. They hire you to fire you. Unless you kiss a serious ...

First time using Ryder. Colton was able to set up our business account within hours and we were…read moreable to make a reservation for next day pickup. Bella, at the Austin Lamar location, was very pleasant to interact with, quick, and efficient, as well as her trainee, who did a great job as well. Ryder even offered their complimentary UBER service for business pickups! The equipment was in perfect condition. I was in & out within 20 minutes. GREAT SERVICE, definitely recommend this Ryder location.

Not just trailer rental, the owner is a real pro and picked up my vintage bike quickly and…read moreprofessionally, delivering it to a mechanic the same day. Would definitely rely on him for all future bike hauling needs. Knows what he is doing. Also not crazy money for local service area in Austin.

Owners are very organized and have great customer service!! The trailer was in great condition and…read moreperfectly suited for our needs.

The building with our UHaul storage unit was infested with rats and we were never notified --…read moredisgusting damage to our property and they have been very unhelpful in fixing it.

Use a different location. I've had multiple issues at this one in the last week. First, they didn't…read morehave a van although I had reserved one. They sent me to another location and it took a long time. No refund for inconvenience even though that's apparently company policy. Next time I used them, they had the van but I returned it at 6:50 and they weren't willing to let me drop it off normally bc they were trying to close early. I had to download the app and it was just a huge hassle. The manager acted like I was inconveniencing HIM. I'll avoid this U-Haul in the future.

Website shows STIHL SR200 for price of $479.99 and I called and they said they confirmed 2 in…read morestock. I also asked for the price and they confirmed $479.99 and they also provided the price of the model up for SR200. I drove 30 min to purchase it and they asked if i would like them to test out the unit to ensure everting worked? I said yes and this is one of the reasons I like punching from them is they register for warranty, test and i support local business. Unit fired up, during checked he said total was $600ish? I immediately said the price was $479.99 and their website shows that price and that was the price given when i called. He asked if was still on sale and I said I have no idea but that why a called to confirm inventory and price. He asked who I spoke to and I did not get a name but he would find out who i spoke to. He found the person I spoke to and he said they can't honor the price he gave me for 479.99 because there was a miscommunication? I asked what the miscommunication was when he said what the price was 479.99? He stated they can't sell it at that price and walked away. What piss poor customer service not to honor the price they have on webpage and after confirming that was the correct price. This is bait and switch and I can understand not always updating your website but that's why I called and asked for the price and inventory. Very disappointing after driving 30 min to support local Austin business and then 30 min to return home.

I brought my mower and blower to Austin Outdoor Power for full service repairs and tune-ups. Upon…read morefirst use, the mower immediately stalled as soon as it touched the lawn. The blower started, but the shutoff switch didn't work--something as basic as turning it off had to be done using the choke. Clearly, even the simplest repairs weren't completed. I returned both items and was told the work was under warranty with no additional charges. However, when I went to pick them up, they attempted to charge me again. Only after I pushed back did they release the mower without an added fee. Unfortunately, the mower still didn't work. I spoke with the shop manager and asked for a refund--he declined. Total waste of time and money. Zero stars if I could give it. Avoid this shop.

This location is now a Budget/Avis and the staff here is really great. They know i work in federal…read moredisaster response, and having a low bodied car while driving out in the country in flooded roads can be dangerous. So i'm very appreciative that they have usually upgraded me to SUV and even a full F150 truck on one occasion (that was actually a fun few weeks to have there huge truck for work). I'll always go to either this location or the Avis a little further up Burnet in the shopping center at Research Blvd.

I'm surprised by the negative reviews here, that's not been my experience at all. I'll disclose…read morewhen I travel I'll use the usual airport suspects, because it's all about convenience. But when I'm in town & need a rental, I'll use Priceless, because it's all about cost. The fact I'm even screwing around with a local rental means I'll be in a less than amicable mood, and Priceless has always come through. And it's always been some 2017 varietal of a Chevy Cruze. I know they have bigger cars & even Jeeps, but I'm okay with Cruze, because I'm paying exactly $38.72 a day for it. And when I've rented it by the week, it's been exactly $203.73. Discount? Cool. You can use either credit or debit cards, they're not there Sundays, and if you need extra rental time, call them. One quirky thing - the first time I used Priceless, I reserved & paid with my debit card, and they put a $150 hold on my credit card. They said on their website they would do this, and the hold was reversed after I returned the car. But since that first time, I still make resos & payments with my debit card, and they've done nothing with my credit card. I don't know what that means. Maybe they like me now. I do know when I need a car rental in Austin, I already like them.