I like this place. The first guy I ordered from could probably use some tips on greeting customers. I really like that there is a fake turkey option. The sub was really good and I look forward to getting it again. After I ate, I decided I wanted a cookie and got in line again. The second person who took my order was really nice and I could tell she is experienced. The place was clean and comfortable enough. Like I said, I'll be back for sure. read more

Worst service ever. Server gave us the wrong sandwich and when my husband took it back she argued with him. She then walked off in a huff and slammed the incorrect sandwich in the garbage. She finally made the correct sandwich but I didn't trust her. I complained to a man who seemed to be the manager but he was too busy to look up from his paperwork. Maybe it was a language barrier because neither my husband nor I speak Spanish. Another customer also had trouble ordering. Food ok but unpleasant experience. We have been several times and the place is always empty. Sad if it goes out of business. read more

I didn't have high or low expectations of this place, and that's exactly what I got. They had a huge delivery order before our large party, so the orders took a lot longer than a normal sandwhich shop might have. I ordered the cheesesteak, which was described and pictured with peppers and onions, but it came with neither, and a bunch of mushrooms, so that was weird. Everyone was nice there, but were clearly overrun with to go orders. The sandwhich itself was alright, but nothing I would go back for. read more

Decent sandwich shop, I got the classic Italian. I think for the thickness of the bread they could load up more on meat and veggies. In the busy shopping area of Lehi by the Harmons. Hot and cold options. I've used them to cater events before and wanted a sandwich for lunch. Got the large and this thing is 15 inches and $22! read more

Capriotti's Sandwich Shop - Sandwiches Near Me - Lehi, Utah

Tried to order food here and the staff evidently could not understand English. Tried to order a salad from the menu and we were told they don't make that anymore. Then ordered a sandwich and they informed us they only had one type of bread. 2 of the girls were confused about what we were asking and they asked a 3rd girl who also seemed confused. Sadly we left as we were hungry. We went to R&R BBQ up the road. Maybe the food is good? Who knows. read more

3 women working here and they cannot speak English. Hey I'm all for people having opportunity but communicating is pretty key. Also when they gave me my change back it was incorrect because they can't count in our currency as well. Pretty wild, I haven't experienced this anywhere that I can recall. One of their daughters is just hanging in the restaurant at a table. I respect the hustle but you need to have adequate support staff to help your employees through the most basic and critical process of business. As I'm typing this they actually brought my correct change back to me. Maybe they phoned the owner. The sandwiches were actually decent so good job on that. read more

Capriotti's Sandwich Shop - Sandwiches Near Me - Lehi, Utah

Came in with a local high school football coupon. They said they wouldn't honor the coupon. We decided to order anyway and waited over 30 minutes for our sandwiches when we were the only customers in the store. Once we got our food we walked out and realized they didn't make our largest sandwich. We had to drive back to the store and pick it up. Once we got home, we found the ghosted sandwich was made with ripped bread and fell apart completely. Don't come here. read more

I saw some reviews saying Subway is better. Sadly, they're correct. They are way pricier than Subway, on par with Jersey Mike's. If you're looking for a really good sub, choose Jersey Mike's. If you're looking for an ok sub on a budget, choose Subway. If you're looking for an expensive not good sub, eat here. read more

Capriotti's Sandwich Shop - Capastrami - Sandwiches Near Me - Lehi, Utah

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I placed an order through Uber Eats and the driver waited over an hour at the shop with no movement. This wasn't during lunch or dinner rush -- just complete disorganization. No one answered the phone after multiple attempts to reach them. The lack of communication is unacceptable. For a place with such high prices, I expected at least decent service -- this was the opposite. Management needs to take immediate action to fix these issues. Until then, I won't be ordering again and don't recommend others waste their time or money. read more

Customer service was great, the ambiance was nice inside and the food was delicious. I really enjoyed talking to the staff and some of the customers. The food was actually really good and I'll definitely come back for more sandwich's. read more

I'd heard amazing tings about the "Bobbie" from a friend in Vegas. It pretty much lived up billing, which is impressive since it's not a set of fillings I thought I would like. We also got a cheesesteak. By not calling it a Philly Cheesesteak, I can get behind it. It's a very good sandwich. It may be a chain, but given the extremely sad state of independent sandwich shops in the area, It's a welcome addition. Living in Orem, I won't be here a lot, We have an equivalently good alternative, but it's great to see it here. When I'm working at the Office in Thanksgiving Park, it's a great option. read more

Food was pretty good, could use more seasonings... Once we asked for hot peppers and additional vinegar it was much better. Customer service... sub par read more

I've been wanting to try Capriotti's for a while now, I finally did it tonight. I got the cheesesteak BLT And it is amazing. I am not kidding! read more

OK sandwich, poor service. We called ahead to place an order to go, since restaurants were not supposed to be open. The girl who took my order was unfriendly and sounded annoyed that I was calling. At one point while giving my order, I could tell she set the phone down and another person picked up. I was caught off guard and asked if I needed to repeat my order (I was confused why I was now talking to a different person). The guy who picked up said he had the order and sounded just as confused as I did. When we arrived to pick them up, she was just as irritated in person as she was on the phone. I paid for my sandwiches ($17 for three small sandwiches-no chips or drinks) and then she pointed to the other end of the counter where the order was. I assumed that meant I was to go pick it up. None of the sandwiches were marked, so it was a guessing game of which was which-and two of the three were wrong (I had asked for no mayo or tomatoes. But we got 'em anyway.) The sandwiches themselves were ok-nothing remarkable. The only bread choice was white, which I don't prefer. For the price, I'd expect it to be on par with some of the other comparable sandwich places-but the poor service, lack of bread choice and sub par food left me not wanting to return. read more

Capriotti's Sandwich Shop - Guessing game-which one's mine? - Sandwiches Near Me - Lehi, Utah

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Needing a quick lunch and not wanting a burger decided on a sandwich shop. The bread was soft but the amount of meat just seemed lacking. Even the veggies were slim. Usually when you go into a sandwich shop you at least get half a head of lettuce but here you get a loaf of bread. Customer service was typical fast food chain. Employees hate their job and hate anyone that comes in to order. I always give a place a second chance so if I am in the area I will try again bc we all have bad days so maybe it is better than what i experienced. Place was very clean though. read more

Came in this morning and the two people here although very kind neither one speaks English. Ordered the Bobbie grilled. It came out cold. So I took it back and asked to have it grilled. Normally I would just eat it but the idea of cold stuffing grossed me out. They just microwaved it. I'm wondering if that's how they "grill" sandwiches. Microwaved stuffing was very off putting. I'm super bummed. My son couldn't eat his like warm meatball sub either. These are not food safe temps read more

Don't bother. The sandwiches are pricey. For three we spent over $40 with no chips or drinks or anything. The Wagyu Cheese Steak was 2 thumbs down. Just not good at all. Classic Italian is no good. Subway is WAY better. The meatball was decent. But once again subway is better. Never coming back. read more

If I could give one star I would - Alberto the manager and his moody personality is far from even a beginning customer service employee should be. The menu says there are options for half a salad but that's not an option; he says I need to order a full. He said the account rewards would be available on our receipt ... wrong again. Capriotti's in AZ is night and day different... maybe Alberto should go train there read more

Capriotti's Sandwich Shop - Menu says half salad is available but not according to so called manager - Sandwiches Near Me - Lehi, Utah

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Please refer to my Jim Johns review, if you need a recap... all bread no meat! Had the Italian or thought I ordered it because they subway meat and added 4 slice of nothing to bread. Please make your way on Jersey Mikes! read more

I had read all the negative reviews but I love the St. George Capriotti's so I gave it a shot. I got a large original cheesesteak and it was excellent! There were no other customers in the store so I got my sandwich quickly and it was excellent. read more

Hidden fees with the with the French dip sandwich and soup left weird taste in our mouths. Only have Pepsi product. Sandwiches were good but not worth the price. Paid 33$ for mid food. read more

I've driven through this shopping center lots of times. And I've never noticed that there was a sandwich shop. It's always been there. But it took a search on the Yelp app to surface it and tell me it's there. A sandwich was what I wanted and a sandwich is what I got. I got the Slaw Be Jo and while there is a ton to like about it, I like my slaw to be much more vinegar punched, and this was a sweeter and more flat flavor. The Russian dressing helped, but I did want more punch even so. I also tried a bit of the Thanksgiving-themed one--I don't recall the name--and I liked it even more. I have no idea why there are Dum-Dums by the door, but they say adults can take one so I did. The fast casual setting is good, and for $10 or so for the small, it's a big enough sandwich to fill you up. The service was pretty stellar. The young kid at the register (shoutout to Gavine!) was on top of his game, checking on tables, keeping things clean. read more

Ordered sandwiches that were meant to be warmed up and they came out cold. When I confronted the people working they were not helpful. These sandwiches were not good, the young kids working there had no clue how to handle customers & for 3 small sandwiches with 3 drinks was 48$. I would have loved my money back from here. I won't recommend and I won't be back. read more

Pleasantly surprised at the sandwich place I happened to be drive by today!! New area by Traverse Mountain outlets. Lots of new restaurants and businesses. Lunchtime rolls around. Sandwich shop nearby. Friendly faces right when you walk in. Love the decor! Menu was easy to read. Husband got the Capastrami and I got the ham and cheese. Capastrami was a hot sandwich, mine was cold. Both were delicious!! We voted the Capastrami was the better of the 2 though. It's all about the bread for me and I really liked theirs. I looking forward to returning and trying some of the other flavors. $11.62 for the 2 six inch subs Plenty of chip options Pepsi products read more

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How can another sandwich shop stand out? Fantastic bread, a special seasoning spread along with a difficult name to pronounce, that just may do the trick. The bread is soft but still has a nice bite to it. I ordered what seemed like a simple "Ham and cheese" But was pleasantly surprised to see it loaded with a hot pepper spread (NOT hot by the way) and a seasoning on it that gave it a nice extra 'umph. It also paired great with some bbq chips. I'm weird and like to put chips in my sandwiches for an extra crunch factor. Note when taking kids: the chairs and tables are metal and make very loud grinding sounds on the floor when you try to move them. Just be aware, as my kids kept moving them and annoying the the entire store around us. Oops. read more

Capriotti's Sandwich Shop - Ham and cheese cold sub - Sandwiches Near Me - Lehi, Utah

It's easy to pass this place for other, flashier dining spots in this shopping area. We're so glad that we stopped. I'm not typically a fan of Philly Cheese steaks, but this place has me converted! I feel like every other Philly cheese steak sandwich I've ever had was sinewy, or way to chewy, or ridiculously soggy. These sandwiches are none of these things. I'm a fan. read more

If you've never been to capriottis and you like sandwiches, go here. I am a sandwich connoisseur, trust me on this one.

An okay sandwich that seems a bit overpriced and takes a long time to get made. I went with the Bobbie based off a staff recommendation since this was my first time. I was running a little late so I thought I'd give this place a shot since I figured it would be fast. The staff were not overly friendly (seemed stressed) but not mean or anything like that. After ordering, I waited with my receipt. There were a few other people in the place waiting for food as well. I went with the cold Bobbie because I didn't want to wait to have it cooked. Still, after ordering, I waited over 10 minutes to get my cold sandwich which seemed really long considering there was no line or anything at the register. The sandwich itself is basically a turkey cranberry stuffing combination that makes you think of Thanksgiving. Not bad but I wish there were less stuffing and more turkey on it. Portions seemed off because there was too much cranberry sauce too. Not bad but nothing special and don't go if you are in a hurry, this is not Jimmy Johns or Subway. They do have some creative sandwich options so it might be worth checking out if you have a few minutes to spare. read more

Capriotti's Sandwich Shop - The Bobbie Sub - Sandwiches Near Me - Lehi, Utah

0 starts. When order to go check if half of your sandwiches is missing! Went to show it to them and all I was told that "I need to see the ticket". They didn't give me a "ticket" but a picture proof obviously wasn't good enough. Never coming here again read more

Capriotti's Sandwich Shop - Sandwiches Near Me - Lehi, Utah

I've been to this location a handful of times. The employees are always very friendly and greet you at the door. Their online ordering is super easy and easy pick up. My favorite sandwich of theirs is the Bobbie. It's turkey, stuffing and cranberry. It's basically Thanksgiving in a sandwich and so good! I have also tried the Capastrami and it's pretty good too. Their prices are a little high for what you get. With COVID, they aren't allowing dining in and only take out. read more

Capriotti's Sandwich Shop - Capastrami Sub - Sandwiches Near Me - Lehi, Utah

I was surprised by the negative reviews because I go here a few times a month and have never had an issue. My family was wanting subs and I wanted a Philly cheese steak. I remembered they closed earlier so I looked and saw that they were closing in 18 minutes. I live in Traverse Mountain so I'm 5 minutes away. I pulled into my parking spot at 7:48 (they close at 8:00) as I'm walking to the door and employee runs over and locks the door. I understand wanting to go home and this idiot is walking up 12 minutes before closing but you are still open. If they don't want my business, I won't give it to them. I guess the sub I had last week was my last Capriotti's sub! read more

So disappointed! We ordered the veggie cheese burger as a takeout sandwich, and we waited over 15 minutes to get the simple order. When we opened it - it was clearly a MEAT sandwich (see photo below). When we pointed out the error over the phone, they didn't seem apologetic and only offered a refund and replacement sandwich. In addition, we had to go back and wait again while they re-made the order. The actual veggie sandwich was good--not outstanding--but the lack of accountability and disorganization means that we won't be going back any time soon. read more

Capriotti's Sandwich Shop - Clearly NOT a veggie sandwich!!!! - Sandwiches Near Me - Lehi, Utah

This location for no reason is not open for sit down dining. Go to the one on redwood. They are open for business.

0 stars. Wouldn't let us in even though the operating hours said open. Threatened to call the police because I said your store says open. I just want a meatball parm man chill. read more

I don't know what happened to Capriotti's. Their prices have always been pretty high for a sandwich shop but I justified it because you received so much food. We picked up Capastrami's tonight and they had half the pastrami and coleslaw that they used to. I don't know if they're having a problem ordering the quantity of meat that the used to, but it's no longer worth the price. If you're going to give half the product, you should lower your prices. read more

I came for lunch. The door is locked. The staff look right at me and ignore me. Nobody came to the door at all while I knocked. It's 2pm. There are no posted hours. These people are rude. I'm not giving them my business ever again. Horrible staff. read more

Service was terrible. I would not recommend this place at all. They made several mistakes on order and would not fix it without charging extra. I would not give even one star. read more

LOVE Capriotti's back east! These guys were so nice and welcoming even though it was the end of their day!! Felt horrible going in not knowing they were closing and they didn't hesitate once to serve us! Great team, great service and incredibly delicious sandwiches and soups! Thanks guys ;) read more

I walked in this restaurant and immediately felt like I stepped back into Philly. It has a great vibe, but it's not necessarily a Utah vibe, ya know? Everyone was friendly and down to earth. There was a line when I arrived and a longer line when I left. For people not interested in waiting in line, there are takeout bags set out for online and phone orders! There were lots of construction workers in the restaurant, so I immediately knew this place had good, solid food. I ordered a cheese steak and a cup of chicken soup, they hit the spot, and the cheese steak was the best I've had in a long while. I knew they had to be confident in their food to come in close to three other sandwich shops, and boy do they deliver! read more

Capriotti's Sandwich Shop - Cheese steak and chicken soup. Both so good! - Sandwiches Near Me - Lehi, Utah

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I was visiting from out of town so this was my first visit to Capriotti's. I ordered the half sandwich and half salad. My sandwich chose was the Capastrami. The bread to filling ratio was very poor. There was not much meat, and it was supposed to have swiss cheese on it but I didn't find any. There was an option to add extra meat but I didn't think I needed to do that just to create the amount of filling needed for the bread. The only saving grace is that the taste was good, but the bread definitely overpowered it. As for the salad, for a half a salad the portion size was larger than expected. I ordered the Cap's creation, and chose to include tuna on the salad. To my disappointment, there was no tuna it. This could have easily been a 5 star review, if there was just a little more attention and care put into the order. read more

Capriotti's Sandwich Shop - Salad was missing Tuna and Sandwich was not filled well. - Sandwiches Near Me - Lehi, Utah