This company is awesome. We had our new roof installed by Capstone several months ago. Everything was very professional from start to finish. I highly recommend this company!!! read more

They arrived at 7am and there were a lot of them. All shrubbery was covered with giant tarps. They all worked very hard but happily. There were a few rot issues under the shingles which were quickly corrected. The clean-up was top notch including using powerful magnets for any nails that dropped. The extra charges for labor and materials to fix the problems were modest. They are true pros in all respects. I highly recommend them to anyone needing a new roof and looking for a fair price and a superior job. read more

Just got our roof done as well as our gutters and let me just say... WOW! Absolutely incredible. I had gotten quotes from a few other companies and I felt unsatisfied until I got a quote from Capstone. They were timely in every part of the business between getting the quote price to me, getting an appt AND getting the roof done. The ladies in the office were beyond nice and the roofers were efficient and extremely tidy. And in times like they followed any covid protocols and we as a family felt safe having them there. I really hope I don't need a roof any time soon but I would use them again! read more

You can get as many estimates as you want, if you can get a reliable company to actually give you a quote, but you wont find a more professional organization than Capstone Roofing. From our first contact thru the whole process our needs were addressed and completed as promised on time and without any hiccups. The price was as expected, you get what you pay for, the work was done on time as scheduled and the crew left the property as they found it, probably cleaner. Do yourself a favor and call Capstone! Five Stars... read more

We are a solar maintenance company (First Response Solar) in Sonoma County. We've coordinated with Capstone Roofing to remove and re-install solar systems on their re-roof projects. Their team (specifically Carolyn) is exceptional at communicating and they are very easy to coordinate with on these types of projects. Their workmanship is excellent, they are very clean and the customers have been very happy with their work. read more

Very happy with our new roof. The crew of about (10) showed up on time and were amazingly coordinated in working together efficiently to replace our roof and fixing damaged materials under the old roof. Excellent clean-up job at the end as well. I would recommend Capstone to others for sure. read more

Great company! I got estimates from a few Marin and Sonoma companies and they had the most reasonable price. They were booked out about three months, but showed up 30 minutes before they said they'd be here! They also showed up with about a large crew and were finished in less than a day! Painless process from picking out the roof we wanted to the final product. I definitely recommend this company! read more

I received a quote to redo my entire roof from Nathan at Capstone really quickly within a couple weeks of my request. I also received quotes from two other companies and Capstones included the longest warranty and price was in between the other two quotes. I signed a contract and paid the $1000 deposit April 9th and the roof was installed in one day on May 21st. The crew did an amazing job cleaning up and I was just really surprised with the speed of getting it all done -- same day, there was a signed off permit from the City of San Rafael. If you've ever dealt with the city you know that is a huge accomplishment! Within 2 weeks after that, all my gutters and downspouts were installed. Everything looks amazing and a few days later there was a freak rainstorm and no leaks! My impression overall is they are a quality group of people who take pride in their work and are efficient. It did take some time to get replies from the office, but the experience day of was incredible. read more

From beginning to end the customer service was everything you hoped it would be. Bill took all my calls, handled my many questions, showed me the shingles, met for a look see at current projects and not once did I feel like it was an inconvenience. Was not looking forward to the noise or the mess on the day of the job....Holy Cow what an efficient operation!!! Actually fun to watch them operate. All done in a day with a huge friendly crew who worked in 90 + degree weather. They took care of our landscaping and handled every concern we had with respect. AND what a heck of a clean up job! Capstone Rocks! Thanks!! read more

This is a great company that does a great job - and does it in 1 day with no small pieces of roofing left behind in the yard. Their price is reasonable and the people pleasant! read more

Amazing work! We have a fairly large roof size (3,000+ sq ft) so I took the time to research and ultimately ended up with estimates from 5 different companies. Capstone was the quickest to respond, quickest to come out and provide estimate, professional, on time and thorough in details. The crew of 11 was on time and very polite. Entire roof tear off and replacement was done in one day. Clean up was outstanding. Top notch quality work and unbelievably efficient operation- we could not be happier! Thanks Nathan and crew! read more

Simply amazing. They arrived at 7 am had a very skilled, large team (I couldn't even count how many) that got the job done in one day. They pulled the roof off and had a new one in 8 hours and you couldn't even tell that they had been there as they cleaned up every bit! Then they came back the next day to install new gutters. The price was reasonable and the roof and gutters look great. I wish they had replaced the roof on our prior house, that was a fiasco. I'm so happy we chose you! Our neighbors were impressed too so expect some future business from our block. read more

I'm a very mad customer- they have no customer satisfaction. Poor, sloppy crew - fresh from San Quentin. No permit pulled and not to code work. Left job unfinished and refuses to complete the contract. Do not hire these crooks. read more

Nate and his crew at Capstone have done two roofing jobs for me. I couldn't have been more happy in both instances. Both times they made repairs that were not included in original estimate no charge! Also completed work in a timely manner AND left my yard cleaner than when they arrived. Regarding previous reviews..All crew members spoke English no tattoos etc..Bogus reviews from competitors IMO. read more

Capstone was referred to me by two separate contractors over a few years. I watched them installing several roofs near my home this past year. Have you ever heard of a roofing company that can tear off your old roof, repair sheeting, reconfigure attic ventilation AND finish 5400sf in a single day, AND leave the yard cleaner than when they arrived? ...well you have now. The owner is Nathan and both he and his crew are awesome. read more

Re a job in San Rafael that Capstone did for my fiance: Slap dash job; very high estimate; no supervision; low grade roofing materials. Bunch of guys that don't speak English making probably $25./ hour; Capstone's profit must have been around 5 grand. Seriously. read more

Scheduled for an estimate 2 weeks ago. They said they email estimates after 24 hours. I haven't received any email or phone call. I left them 2 messages and no one has picked up or called me back. Very unprofessional. read more

great experience, I would definitely recommend them to everybody. The owner and employees are professional and true to there word, fast and effecient read more

Called them twice with no call back. 15K job to another company who would did a fantastic job. I wouldn't bother with these guys. If they cannot bother to reply with a full roof job then what is their purpose of being a roofing company? If it is that difficult to contact them in the first place, imagine what it would be like to get hold of them when they have your cash! Stay away... Like I did. read more

Capstone is the best! Nate was thorough in his bid and with our questions. He and his team of a dozen guys arrived very early and pounded out our house, garage and two outbuildings all in one day. They cleaned up everything perfectly. Roof looks great! Definitely a five star operation! Highly recommend them! read more

Capstone Roofing recently installed gutters at my four-plex. They did an outstanding job and I would hire them again. I got three bids for gutter installation and was happy to end up selecting Capstone. Nathan was very helpful and easy to work with. He was on time for his appointment, and everything was clear and straightforward. Thanks Capstone! read more

We had an excellent experience with the Capstone team (Norman was our lead.) They were on time with their quote and their work. We have a complicated flat roof which is visible from inside the house. They did a beautiful job. read more

Impressive work! Capstone's team is like a fine tuned, well oiled machine. They arrived on time ready to go and eight hours later the job was done, debris was cleaned up, and they left me with a beautiful new roof. Team is polite, informative and efficient on all levels. Customer service is their priority. Very professional work! read more

Capstone Roofing was very professional. He came and gave us an estimate which proved to be the final bid. The job was done quickly and well. The cleanup was done after the job and all the debris was picked up. We were very pleased with the results and our dealing with Capstone. read more

We redid our roof last August. Nathan and crew were nothing but professional, efficient and hardworking. Job was completed in the agreed upon time. Work was carefully done to create the least amount of havoc possible and cleanup was meticulous. Their bid was one of the lowest we got and they got rave reviews from the neighbor houses they had also done. A couple of comments on some of the negative reviews posted: Capstone uses GAF shingles; the grade and color are the clients choice. All ancillary items such as underlays, ridge vents etc. were discussed and selected. Question the review that speaks of low grade materials. The crew that showed up in force at the appointed hour went straight to work. And worked rapidly and hard with motivation. Any interaction I had with them was polite and deferential. I have no idea if they all spoke English, they did good work. As to their criminal records; really! read more

I'm not sure their service could get any better. Nate DuCharme, the owner, came to our house and my mom's to put together an estimate. He identified issues that needed addressing and explained them. We had leaks in both roofs, he showed me why. Nice that the owner shows up the day of the tear off and install as well. They found, and showed me a few areas that had dry rot. They have at least one carpenter per crew and can handle this without a problem. His crews finished both jobs in one day and spent quite a bit of time cleaning around the house, right down to using magnets for any stray nails. The finished job looks far better than the original. I also like the way he treats his crews, with respect. Tim read more

I contacted seven roofing companies before choosing Capstone. Nate, the owner, listened rather than lectured - he answered questions thoughtfully and was open to my concerns. Nate's quote was one of the lowest of the seven received. The seven quotes ranged from $12k to $22k - which is something I still don't understand today. But the reason I chose Capstone was due to Nate. Everything about this man's demeanor and business style is refreshingly honest and not condescending (which was not the case with the other six). Nate recommended a solar panel company (I needed to have 24 panels removed and reinstalled) which turned out to be the best of the vendors I interviewed. When I called Capstone's front office, which I did many times, Carolyn (?) was on top of the details and got back to me with answers promptly. I had 3 different structures to re-roof. Perhaps 8 or more men arrived that rainy morning - on time and ready to go. I knew I had some wood rot over the studio in back which was taken care of beautifully. The roofs look beautiful, but wouldn't have if Nate's lead, Chik, didn't eliminate 2 large, highly noticeable 'dips' in the roof line above the kitchen extension done several years ago (these dips drove me nuts). He used extra composition sheets and tapered until the dips were inline with the roof. It's perfect! It was seamless and the job was done by mid-afternoon. Cleanup was amazing --- if I found anything on the ground after the crew had left, it was a few small chips of old roof paper. Nate was on the property the day after the job was done taking in the final review. I can't say enough about the owner of Capstone and the job his crew executed. I've put at least six new roofs on homes over the decades. Capstone was the best experience thru and thru. Kim read more

We were quite impressed that they could get the entire roof done in one day. I left at 7:00 am and when I got home at 4:30 they were packed up and leaving. Then we had gutters put in a few days later. We had an issue but Nathan came out as soon as he could and took care of it. It was the kind of service I'd expect and they didn't let us down! I also know several people around where I live have gone with Capstone. read more

Very fast, very approachable. My husband is a building contractor and he stated that he was very impressed with the work done and the thorough clean up performed. I look forward to having a leak free winter season. Hoping this company has great follow up in the event that the roof leaks after it starts raining. read more

Norman and his team did an AMAZING job on my flat roof in Healdsburg and were in and out in one day. The company is very responsive and their customer service is fantastic. Overall, just a great experience! read more

Getting your roof done can be a worrisome adventure. Not with Capstone. From first consult to finished roof, our experience with Nathan and his team of gracious roof pros was seamless. They came in like a surgical strike force and did the job methodically, quickly and under budget. If you don't use this family owned business, you're taking a chance you don't have to take. Rest easy. Call Capstone roofing today. read more

Capstone is amazing!! They arrived on the job 5 minutes early!! They took over the front, back, and side yards at lighting speed!!!! I absolutely reccomend them!! Don't hesitate to call them! read more

What can you say about a company who deserves an 11 star rating out of 10 stars? That they make good on all their promises? That they finish their work on time and on budget? That they leave your place cleaner than when they found it? If you notice that I seem to be paraphrasing a quote from the movie LOVE STORY, it's because I LOVE this company. From start to finish, and even a little bit after when we had a follow-up question, CAPSTONE ROOFING went above and beyond to make what could have been a challenging construction job (our house is 100 years old and the old roof was probably 30 . . . can you say dry rot?), actually pleasant. I highly recommend anyone looking to put a roof over their head to check them out. From the owner, to the office staff, to the guys on the job, this company will impress you. read more

From beginning to end, Capstone Roofing did not disappoint, in fact we could not be more pleased with how every detail of the job was handled. We reached out, Nate came out to assess the job, gave us solid advice, a bid, and we were contacted almost immediately to schedule a date. They reached out with a date change, kept us posted always and confirmed a few days prior to expected service date. Crew arrived on time and professionally & efficiently got the job done in 1 day, I wholeheartedly agree with other reviewer "a well-oiled machine at work." The crew impeccably cleaned up around the outside of the house removing various debris generated from the job. The cost was the lowest from other bids received over time. We highly recommend Nate and his crew for an outstanding job done ~ Thank You!! Capstone read more

From first communication to finished roof, Capstone couldn't have made it easier. Professional and very reasonable, with everything explained in detail. Very satisfied with Capstone Roofing and company. read more

My roof had to have a full rip-off and replacement, not something I was looking forward too, but everything was done very efficiently in one day, except the gutters. The crew said they would be at the house at 7am and they were! By the time I got home from work they were done and cleaned up. The only (not really issue) was getting the gutters done, we didn't have very good communication as to when they would be completed so I had to reach out twice but they were complete in the time span given, and when there was a question about an area of front of the house I was called and informed about a potential issue down the road so I could plan to correct it in the future. I feel that I made the right decision to go with Capstone instead of one of the other companies that gave me estimates, some were less expensive and some more, but with the reviews they have and the work that they do, they were definitely the best choice! read more

This is a first class operation all the way from the bidding process to the final installation of the gutters and downspouts. The offer personnel are super nice and efficient and the workers who come to your home are the hardest working and most diligent. We have a very steep roof and they made the tear off and replacement look like childs play. We would not even consider any other roofer in the future. They also did our rental with the same efficiency and top quality. read more

Capstone did a great and very fast job. The crew started at 7am and were done by 1pm. They protected all my landscaping and did an excellent job of cleaning up after themselves (removing a roof is a messy, messy job). Their price was very competitive. I'm happy with the job that Capstone did. read more

First of all, we had called everal otehr roofers and they either didn't respond or didin't want to do a "small" job. We needed some repairs and it was several thousand dollars. Not really small. Capstone responded and gave a responsible scope of work and estimate. Others recommended much more work than was needed. They are honest ! They kept their appointment and compeleted the job, and cleaned up very well. We are happy with their work and would use them again and recommend them. read more

We called to set up an appt. for a estimate & Nathan (owner) came out the next day. Fast, Efficient & on time. Very professional. Great crew. They also replaced some dry rot on our chimney. Capstone finished our roof in one afternoon. The BEST work for an extremely reasonable price! It doesn't get any better than that. I highly recommend Capstone!!!! read more