My food was acceptable but the many negatives contributed to an overall 2-star rating. I was not expecting this based on other reviews.
Seafood and Cuban, sounds good. So did I get seafood? No, the prices many of which were in the low to mid $30s for most entrees seemed way out of line for for the style of the place: sitting outside on a busy street corner with plastic tables and chairs, piles of napkins and condiment bottles on table, paper placemats, more suited to fast food I thought. So I got the Cuban Burger, made from a blend of ground beef, pork, and chorizo. With a generous portion of caramelized onions and potato stix inside. And a special sauce which one of the staff (I think owner and matriarch of this family-run business) brought over, encouraged me to try, and returned soon to inquire if I used it and liked it. I assured her I did. Good, and definitely more interesting than an average burger due to the blend of meats, especially the chorizo. Could have used something else though; maybe something tangy like pickles? And the fries were good too, batter-fried, on the big side, and crispy.
Cuban. So a mojito seemed in order. What? you only have them premade in cans? Umm, no. What's up with that? Another place I checked out earlier had the same deal so I wonder: could this town have some crazy blue laws enacted by conservative crazies? Must research this.
So I instead got sangria, which I was assured was home-made. It was refreshing but not really that good. Overly sweet and pretty skimpy on the wine.
The desserts sounded interesting, all with a Cuban flair, and not just the usual flan and tres leche. But sadly I had no room. I probably could have managed an affogato and now I wish I had tried it.
Service was weird. I never did figure out who my waiter was and I think neither did they. I gave my order to one, then another came by. He didn't know if the first took the order so I ordered again. And delivered by a third. All fine, until nearing the end. I had just received my second sangria when my real waiter (the matriarch) asked if wanted anything else, dessert perhaps, bill and credit card machine at the ready. Not in any hurry-up-and-finish way, but it was a bit off-putting. The place was not busy, plenty of empty tables so it's not like they needed the table. I replied I was going to nurse my drink and relax for a bit. She assured me, take my time, and it seemed sincere. But I decided to pay my bill then and there - she already had the credit machine in hand. If this had been done differently they may well have made another $8 off me for a dessert.
Finally, one thing that disturbed me perhaps more than it should: I was perusing other Yelp reviews while I was finishing my sangria and I saw that somebody had left a poor review, complaining, among other things, about overcooked shrimp. The owner (Magy) wrote a rebuttal, very defensive and said "There is no such thing of overcooked shrimp." That's patently false; overcooked seafood of any kind is a disaster. If they really believe that I am so glad I did not try one of their seafood entrees.
Such a shame to have to write this review, as the staff was all so nice and took obvious pride in the place. read more