I ordered a medium pizza boneless wings combo with a can of soda and garlic knots and when I arrived to the store they had my boyfriend waiting there after the order was placed one hour ago and it still wasn't ready the pizza but the Chicken wings where ready sitting there mins you they are boneless wings they are fried and then shakes in mild garlic sauce so they by the time I got them they where dried up and cold I called to get them replaced after I just called because I forgot my can of soda they informed me that my order was an hour ago placed yes but my food wasn't ready the delivery driver hung up the phone on me after asking to get them replaced and still continuing to make it an argument when it should just be okay we can fix it everything else in the order was fine and hot but the boneless wings he says ugh your Gona have to talk to the boss about that so we did and he as a store owner was very argumentative and blamed us as the customer for why 1 out of 3 items where bad he the owner was rude mean and very argumentative when as a store restaurant owner you should have more class and respect for the way peoples food look he didn't even want to open the box up when it was brought back the least he did was give the money back for the boneless wings and then said don't come back here lol don't buy boneless wings from here not worth the argument back and forth with the owner on quality especially if you are a current store manager and know the ins and outs of quality of food and people skills!!!! read more

Best fresh Italian food in town!!!! Don't be fooled by the pizzeria title they are so much more than that. The garlic knots are by far the most delicious knots you'll ever have. Amazing salads too, seriously it's soo good!!!! read more

Was expecting delicious New York style pizza. I was very underwhelmed by cheese pizza I ordered.

I've been eating at Caputo's for years , since they were located up North St in Middletown. They relocated to a beautiful new location Downtown (and they brought the fish tank with them) The food is still great especially the veal parm hero. The pizza is just right not too doughy and not too thin. The reason for this review is not only to mention the food but what a great staff that works there. My best friend had a medical emergency at ORMC so they called another pizza place to deliver for the family that was stuck at the hospital waiting. After waiting for 2 1/2 hrs and no delivery my friend called me in a panic. I called Caputo's and they had two pies ready in 10 minutes. when I showed to pick them up(they do deliver but that was not an optionat this time) I explained the situation and Brittany allowed me to use one of the pizza holder warmers to deliver them to the hospital. they went out of their way service wise. If you have to travel downtown Middletown, To the DMV, Library, City Hall, Court or the Police station stop here and have a slice or great sandwich or dinner. Highly recommended. read more

We go often,as there food is fresh & delicious. The daily soup with varieties,always tasty. The pizza & dinners are the best. Very comfortable atmosphere with quick service. The staff are on point! A great location with access parking. Just a really nice place for lunch or family dinners. read more

Best pizza I've ever had. There was a lot of flavors and the crust was absolutely perfect. Fluffy and soft but not too thick that you can call it thick crust pizza. It's still thin but not cardboard like, like most other places. I'd definitely come back to the east coast just for this pizza. The service was also amazing. The guy serving us was apparently the owner and he was very attentive, polite, very nice overall. read more

Wife and I Went for lunch and bought 1 slice of pizza regular. 1 slice with sausage on top. Both delicious and were oversized! Sausage on slice could have been more for extra $$ they charge but that's ok. Also bought a chicken parmigiana sub/hero. My good ness-freshness saucy well done chicken cheesy. We throughly enjoyed it. Wish I took pics to post but food didn't last that long. Definitely visit this relatively new location in downtown Middletown my with easy parking read more

We haven't had a good New York Pizza since we moved to Florida a year ago. When we were driving on Route 17 we looked up best Pizza in our area on Yelp. We took the recommendation and tried Caputo's. Oh my goodness, how happy we were. It is a little out of the way but well worth the drive. The people were so wonderful about making a special pizza for us It was so amazing!! We ordered a vegetable pizza and it was so perfect. The crust was perfect, the sauce and cheeses were perfect and the size of the medium could serve 4 people easily. Their prices were also very reasonable. We had a great experience and will probably go back on the way home. read more

Fast and friendly service. Food is great and reasonably priced. Try the homemade bread, you won't be sorry!!

I ordered 2 dinners. Stressing to the person to not forget my bread. Both dinners arrived without bread. I called them back and was assured that it would be delivered shortly. I waited 45 minutes and called back. I was told that I would not receive the bread but, they would send double the next time. Caputos used to be awesome however it seems that they no longer care about customer satisfaction. I just recently ordered from them due to an order that was so messed up it was almost inedible. I will not order from them again. read more

Haven't been to the new location yet because I no longer live in Middletown but I've always loved Caputos and miss it! Amazing pizza, wings, salads, soups and much more! read more

if I could it would be a negative star rating.This has been my go to spot since they were located on north street. Until I ordered food with contactless delivery they told me it would be 49 min 20 min later I got a phone call that my food was delivered I was shocked because I never heard a vehicle or anyone on my porch . I went outside and there was nothing there . I got right on the phone and was hung up on , I called right back and no one answered. During this time I was caring for a sick elderly family member I drove to James street I told the young man that there was no pizza immediately a young punk that was probably a new employee warns me to not start trouble because the owner was not there ohhhhh obviously because you charged me and never delivered my food he then accused me of being hard up and trying to get my money back and keeping the pizza.as if. I have never been so insulted he cussed at me and told me I was broke. I didn't even want the money I would have appreciated my pizza. In the end another gentleman refunded my money. I called back the next day to inform the owner and they would not pick up for my phone number. This was the most disgusting display of customer service as well as attempted robbery of 25$ by the delivery boy. I will never order from here and will also encourage others not to aswell. read more

Really nice new pizza spot right in the heart of town. Inside is really clean and remodeled and the owner seems really nice. The pizza has a very thin crispy crust and is not over the top w cheeses and sauces. They have all Boars Head meats and they make their own breads and cannolis everyday. We also got subs which were really good. Give this place a try we will def be back. read more