Charles is the man! I had never used a mobile repair service before I reached Charles to provide a…read morefix for my headlamp. The brick & mortar shops were all giving me the run around and never could provide me with a quote to address the problem with my headlight. I figured my ballast was bad in the headlight however, it wasn't until Charles pulled the headlight did I see that rain and condensation had ruined the ballast and water literally poured out. The headlight configuration on my car didn't allow Charles to remove and replace the ballast without taking the plastic headlight cover off the car. Factory alterations are something he told me upfront he doesn't do, so we decide the best approach was to get a headlamp unit assembly replacement. Charles had quoted me a flat rate of $300 to replace the ballast which included removing part of the front bumper to access the headlamp unit in my car. Since he couldn't replace the ballast with the new one I provided, he put everything back together, charged me only $200 and told me he would come back out after I got the new headlamp and would only charge me the remainder of $100 on the original quote which I felt was more than fair since he essentially would be doing the same job again. I finally got the new headlamp assembly abut 1.5 weeks later, and texted Charles who immediately acknowledged my message and gave me a day he could come back and finish the job. He actually completed the job within 30-40 minutes and everything worked great, headlight is perfect. I can't say enough about how fair Charles is. He quotes you a flat rate for the services you need. He's a great guy, easy going and doesn't waste time, he gets right to work and gets the job done. I highly recommend him to anyone who needs mobile work at their home or place of business, I know I will be using him again. If you're tired of getting jacked up estimates from one of these shops and feel the inconvenience of having to drive to their place of business, Charles will bring his mobile services to you for a fraction of the cost!

Extremely fair, kind, and knowledgeable. Will go to Autofix Hawaii first for all future mechanic…read morework. Unbelievably fair prices and you can tell the owner is an honest, hardworking guy. Couldn't be happier with the service provided. Thanks, Charles!

I've been going here to get my safety check for years and they are solid every single time. Pretty…read morespeedy most days. I would set aside time to wait in line but it's usually about 30 minutes. All of the previously bad ratings about customer service was probably about aunty yelling at you because you didn't follow directions about not blocking the driveway of the neighboring businesses. She's very nice otherwise. I'm probably going to keep getting my safety here as long as possible.

"Your suspension is too stiff, you're gonna bottom out if you hit a bump. Go home and adjust it."…read more- Wahiawa Automotive It's quite the opposite, if you know how performance struts work. I have never seen someone dry hump a car during an inspection to test the suspension, I guess there's a first time for everything. Don't go here unless you have a lifted Yota.

I came here for an oil change and to diagnose some issues with my car, and I had a really great…read moreexperience. They did a very thorough inspection and took the time to explain what they found. Although the main issue ultimately needed to be handled by the dealer, they went above and beyond by researching exactly what I should ask for and pointing me in the right direction. I also ended up getting a few additional services done, but I never felt pressured at any point--they were honest and transparent throughout the process. I really appreciated their professionalism and helpfulness. Would definitely come back!

An absolute gem of a repair shop! Waipio Auto Repair is a fantastic place to take your car to get…read morerepaired. They have incredibly friendly workers and mechanics who genuinely take the time to check your car out thoroughly.It is so hard to find an auto shop that is honest, caring, trustworthy, and reliable, but they nail it here. The owner, Lucille, is wonderful and friendly, along with the rest of the great staff. They have excellent communication throughout the whole process. Check them out for your car needs!

I wanted to give a shoutout to Aaron at the Mililani AutoZone for the excellent customer service…read more For anyone who doesn't know, after 5:00 PM the employees typically can't go outside to help with installations because there are usually only two people working the store, and it's a safety policy--which is completely understandable. I came in needing a new battery and was ready to try installing it myself. I asked Aaron if he could explain how to do it, and he took the time to walk me through the process with clear, easy-to-follow instructions. As it turned out, there happened to be a third employee in the store, so Aaron was able to come outside and help me after all. I was so grateful. He explained each step as he worked, which made it a great learning experience for me. I really wish I had cash on me because he absolutely deserved a tip. If you're ever at the Mililani AutoZone, I hope you get Aaron. He's kind, patient, knowledgeable, and genuinely cares about helping people. Mahalo, Aaron! I truly appreciate your help.

I was not recognized while waiting in line. Then rudely informed I was in the wrong line…read more Need customer service reorientation.

Service was quick, and I was taken care of in under an hour for my truck's A/C recharge. The…read morewaiting room was clean, quiet, and comfortable, making the short wait easy. The staff was friendly, professional, and explained everything clearly. Overall, a great experience, and I'll definitely be back for future service.

I called Top Level Cars to get my brake pads and rotors replaced as well as checking my check…read moreengine light (I thought it was the O2 sensors). I called them up and they were able to take me the same day, got it done in a few hours and were able to use my own provided parts. The shop is extremely clean and the bay looks organized, seems they work on many different makes and models. After picking up my car they didn't install the O2 sensors because I didn't need it. The guy at the front went through what the cause was and gave me some tips on preventing it and they didn't even charge me! Car is running great so far. Great service and they earned a new customer, I will be back to service my other cars here soon, highly recommend this shop.

Second time bringing my truck here for work. There were a number of issues with my truck that have…read moreall been addressed by Ohana. When they began work, some other issues not quoted or previously discussed arose, but Ohana contacted me and let me know before performing the additional work. Very transparent throughout the process and very professional. Truly a 5 star service provider. Would highly recommend. Will return when further work is needed on my vehicle.

Was satisfied with the work and price…read more But the timeline really hurt us. We dropped off Monday morning (with appt) and were told Tues pickup at worse. We could be ok without car for 2 days. Didn't get it until Thursday afternoon! Which caused us to have to rent one on both those days. Plus some of the work was completed at another (3rd party) shop without telling us. Just disappointed in the delay and lack of communication. In the fence about returning.

not only is ryan efficient and very friendly , but he is so kind and took care of my car in a…read moretimely professional manner. i recommend them to any of my friends who need autobody work. he texted me with updates on my bumper and answered any questions i had. so pleased with my experience. there is also an auto repair shop next to auto body shop and they are awesome too! my roommate had a problem with her car too and they even offered to give her a ride home after leaving her car with them. i will be using this shop with any of my auto body needs

These were some of the kindest, most helpful guys I've ever done business with. They genuinely care…read moreabout helping you and are very knowledgeable when it comes to their work. I am using them every time from now!

It only took about 30 minutes to get our punctured tire serviced!…read more They took our car in right away, assessed the damage, and recommended either putting on the spare and letting the owner handle it or replacing the tire with a new one for about $123. Since this is a rental car and not mine, I called the owner to let him know what was going on. He asked if he could call in the payment, and thankfully, they were able to accommodate that. We waited in the waiting area, where I was even able to enjoy some complimentary Keurig coffee while we waited. The service was not only great, but FAST! I really appreciated being able to come in and get everything taken care of in less than an hour. We were honestly worried it was going to take a while, especially since they were closing in about 15 minutes, but they got us taken care of so quickly. I'll definitely be coming back to this location for any of my future car maintenance needs. Lord knows I've had enough car issues over the past year and a half of living here! Really appreciate the quick, friendly, and accommodating service.

Great service and excellent management…read more I had a great experience with John and his team at Discount Tire in Wahiawa. They were busy, but the service was still fast and efficient--I was in and out in under an hour. John was very patient, professional, and well-tempered, even with how busy the shop was. He seems to have excellent management skills and does a great job keeping everything moving while still making customers feel taken care of. Overall, the whole team was friendly, efficient, and professional. I definitely appreciate the service and would recommend this location to anyone looking for a good tire shop.

Glad this place is closed. Brought my 2011 Ford Escape in because trans was slipping. Asked if they…read morecould do trans oil and filter change. I go back to pickup and they tell me I need a new trans. They said they can't do it and refers me to Pearl Harbor Transmission in Pearl City. Went there and told the owner what LS said. He said he'll check it out. Next day he calls and tell me the car is ready. When we pickup the car, owner said, you didn't need a new trans, just oil and filter change. LS was a rip-off.

This is a Con place, my brother in-law took his vehicle there 2/3 times fixed one problem then…read moremagically another arise, just recently they came got his car. And I seen the buisness only had 2 vehicles on there lot normally there is a lot of vehicles and they are open. 2 days my brother in-law didn't know what was going on with his car, they never contacted him or anything. Magically this buisness just vanished like that. But still people gave them 5stars, in my opinion I feel they are crooks, yes I said it, someone really need to check into this company on Kilani

Awesome experience! I dropped by to see if they did dash cam installs and was told yes, hoping to…read moremake an appointment within the next week. Not only did they do installs, but they could squeeze me in after the next car. The job was professional, done in a timely manner, and at half the price of other quotes I have received. All in all, I am extremely happy with their work and would not hesitate to recommend them to anyone looking for quality installation of services at a fair price! If I need any more service done, I won't be going anywhere else!

Quick and easy stereo and camera install. Great communication and workmanship. Recommend.read more