Nothing worse than being stuck with a broken car…read more My electronic parking brake froze and the car wouldn't move. The dealer wanted a $150 tow, a $300 diagnostic, and a 4-5 day wait. Called Charles instead. He showed up the same day, found the issue, reset the computer, and had me back on the road for way less. He saved the day. Charles is DA MAN !!!!

So I really didn't want to write this complaint but It's been over 2 months now since I've been…read moretexting you, asking you to come over and repair the damaged you caused while changing my AC compressor for my wife's 2006 Toyota Highlander! So when you damaged the engine block back in October 1, 2025 and took 3 months to try and repair it... The oil is STILL leaking from the cracked AC bracket on the engine block after you said that you repaired it! I KNOW that you're receiving my text messages and you STILL don't call or respond! I've been so patient with you but since you're not responding or answering me, I called https://cca.hawaii.gov/rico/ RICO office to File a complaint against you and your company! The RICO Agent told me that you're NOT even A CERTIFIED LICENSED MACHANIC!!! The RICO Agent also filed my call. I guess it's my fault for not checking your background! Nevertheless, anyone who's operating a business in Hawaii, as a business owner, it's your responsibility to ensure and stand by your work! My wife's Highlander can't be driven and now NEEDS another Engine replacement! I've attached the video of the damage that you caused back in October 1, 2025... So I always like to support Local Businesses like yours and TOTALLY BUMMED THAT because I didn't check to see if you were a Certified Licensed Machanic, I LOST THE USE OF OUR HIGHLANDER and will need to get another replacement engine that might cost $5,000-$6,000.!!! ADVICE TO EVERYONE: Always check that the company you use is a Certified and Licensed person or Company to do the work they advertise!

I've been going here to get my safety check for years and they are solid every single time. Pretty…read morespeedy most days. I would set aside time to wait in line but it's usually about 30 minutes. All of the previously bad ratings about customer service was probably about aunty yelling at you because you didn't follow directions about not blocking the driveway of the neighboring businesses. She's very nice otherwise. I'm probably going to keep getting my safety here as long as possible.

"Your suspension is too stiff, you're gonna bottom out if you hit a bump. Go home and adjust it."…read more- Wahiawa Automotive It's quite the opposite, if you know how performance struts work. I have never seen someone dry hump a car during an inspection to test the suspension, I guess there's a first time for everything. Don't go here unless you have a lifted Yota.

I came here for an oil change and to diagnose some issues with my car, and I had a really great…read moreexperience. They did a very thorough inspection and took the time to explain what they found. Although the main issue ultimately needed to be handled by the dealer, they went above and beyond by researching exactly what I should ask for and pointing me in the right direction. I also ended up getting a few additional services done, but I never felt pressured at any point--they were honest and transparent throughout the process. I really appreciated their professionalism and helpfulness. Would definitely come back!

Ryan's friendly customer service and the AC tech did a good job. Also, mahalo Lucille for the…read moreshuttle which was convenient for me. They offered options on how to go about getting a good quote. Mahalo.

I was not recognized while waiting in line. Then rudely informed I was in the wrong line…read more Need customer service reorientation.

Went back to buy some stuff for my truck and still no credit to my account but the same cashier was…read morethere, great service again. Same manager was there too, credits my purchase due to not receiving my $20 credit from last transaction and applies a small discount for inconvenience. He was much more compassionate about my situation and advised me that they fixed their system due to my last encounter and even admitted that the last issue was due to a stocking error. I'm glad they made an adjustment for their staff, I enjoy AutoZone.

I called Top Level Cars to get my brake pads and rotors replaced as well as checking my check…read moreengine light (I thought it was the O2 sensors). I called them up and they were able to take me the same day, got it done in a few hours and were able to use my own provided parts. The shop is extremely clean and the bay looks organized, seems they work on many different makes and models. After picking up my car they didn't install the O2 sensors because I didn't need it. The guy at the front went through what the cause was and gave me some tips on preventing it and they didn't even charge me! Car is running great so far. Great service and they earned a new customer, I will be back to service my other cars here soon, highly recommend this shop.

I found this place using yelp for recommendations. Top Level Cars responded with a reasonable…read moreprice, so I made my appointment. This place is one of a few places that opens on the weekend making it more convenient for me. During my car service, they found additional repairs needed that I kinda suspected but was unsure about. They gave me another quote, and I agreed to it . Got my car the next day, and was pleasantly surprise that the car

Second time bringing my truck here for work. There were a number of issues with my truck that have…read moreall been addressed by Ohana. When they began work, some other issues not quoted or previously discussed arose, but Ohana contacted me and let me know before performing the additional work. Very transparent throughout the process and very professional. Truly a 5 star service provider. Would highly recommend. Will return when further work is needed on my vehicle.

Was satisfied with the work and price…read more But the timeline really hurt us. We dropped off Monday morning (with appt) and were told Tues pickup at worse. We could be ok without car for 2 days. Didn't get it until Thursday afternoon! Which caused us to have to rent one on both those days. Plus some of the work was completed at another (3rd party) shop without telling us. Just disappointed in the delay and lack of communication. In the fence about returning.

not only is ryan efficient and very friendly , but he is so kind and took care of my car in a…read moretimely professional manner. i recommend them to any of my friends who need autobody work. he texted me with updates on my bumper and answered any questions i had. so pleased with my experience. there is also an auto repair shop next to auto body shop and they are awesome too! my roommate had a problem with her car too and they even offered to give her a ride home after leaving her car with them. i will be using this shop with any of my auto body needs

These were some of the kindest, most helpful guys I've ever done business with. They genuinely care…read moreabout helping you and are very knowledgeable when it comes to their work. I am using them every time from now!

I was very pleased with my experience at Discount Tires Wahiawa. I had them mount, balance, and…read moreinstall a set of tires on my Corolla, and they also did an alignment. The work and the price was good, and they even did it for less than I was quoted up front. Thanks Guys.

Came in with a nail in my tire. Was In-n-Out in about 45 minutes came with no appointment. I don't…read moreknow how typical that is, but I appreciate them seeing me ASAP. My nail was on the thread. So i believe it was taken out and monitor for leaks. This was my experience and your tire repair may be entirely different. I was expecting to pay at least a 25 dollar fee, but was able to walk out no charge. I appreciate the honesty. It's nice to know there are shops still around with integrity. I'd recommend this tire shop for their honesty ,reliability and speed.

This is a Con place, my brother in-law took his vehicle there 2/3 times fixed one problem then…read moremagically another arise, just recently they came got his car. And I seen the buisness only had 2 vehicles on there lot normally there is a lot of vehicles and they are open. 2 days my brother in-law didn't know what was going on with his car, they never contacted him or anything. Magically this buisness just vanished like that. But still people gave them 5stars, in my opinion I feel they are crooks, yes I said it, someone really need to check into this company on Kilani

I had a fantastic experience at LS Automotive Services. I initially stopped by just to inquire…read moreabout making an appointment, and from the moment I walked in I was met with excellent customer service. Bryson was incredibly pleasant, professional, and helpful in setting up a time and date for me to bring my car in a couple of days later. Before I even left, Bryson kindly offered to run an auto scan on my vehicle to identify the issue and make sure my car was safe for me to drive home. That extra step really showed how much they care about their customers' safety. He took the time to thoroughly explain what was going on with my car in a way that was clear and easy to understand. When I brought my car back in, they were able to fix it the same day. It was a complex repair, but their skilled mechanics completed the job in just five hours, which was impressive. I truly appreciate the honesty, professionalism, and efficiency of the entire team. A big thank you to Bryson and the well-qualified mechanics at LS Automotive Services. I definitely plan to return for all my future auto needs because I feel I've established real trust with them. Highly recommend!

Quick and easy stereo and camera install. Great communication and workmanship. Recommend.read more

Very good service, communication and pricing…read more Nu Image Car Audio helped my family install a dash and rearview camera. Before we even visited, we messaged via Yelp for several months on and off about possible camera options. They were extremely responsive and patient, which encouraged us to go with them over others. The installation was done well, and the technician was very detailed afterward with what they did. Even after payment, they continued to respond thoughtfully to further questions. Additionally, the location of the business is near Zippy's and other great local businesses, so there are nice places to pass the time while your car is being worked on. Very satisfied. Highly recommended.