Absolute warning: they will likely misdiagnose your issue and upcharge you for irrelevant repairs…read more Took a 2012 Jeep Patriot in, and was quoted over $1500 for repairs that were completely unrelated to the issue. Was forced to take it to another mechanic, who was able to correctly identify the issues for a fraction of the price. Warning to women as well, I had to step in because they were trying to take advantage of my fiance. Cannot be trusted, avoid at all costs.

These guys saved our trip. My daughter's 2012 Jeep's brakes gave out during a move into a new…read moreapartment. The usual place that we go to was booking 20 days out! I was really worried that we were not going to be able to get this thing fixed in a timely manner and these guys came through in a big way. And, they are completely understaffed just like everyone else is right now and they still were able to get our car back to us in less than two days. Thank God they had the parts. But from now on, if she has any issues with her Jeep, this is where I'm sending her.

My husband went here because my dads bmw auto sensor went off letting us know that our front driver…read moretire was leaking They charged us and didn't even fix the tire. We drove to Virginia for family event with a nail in our tire. I go to Gerald's now even though this place is in walking distance

I visited Honest-1 to have two nails pulled from my tire and have the tire patched. Somehow, the…read morenails did not puncture the tire so patching wasn't necessary and this is why the tire pressure light never came on. In spite of this, the manager told the guy at the front desk to charge me for patching the tire. I paid more than I ever paid not to patch my tire than I ever paid before. That doesn't seem very honest to me, so I will not be returning.

This is the first auto shop that has truly been in contact almost every day my vehicle is in the…read moreshop giving me status updates and reports on what was going on. I did not ask for it, and frankly I was even out of state. But I loved it! It can be stressful when your vehicle goes into the shop with when you know something is wrong, and they truly made it stress-free. They worked with a third-party warranty company, and let me know immediately what was approved and what wasn't. Not only was the customer service and auto service absolutely awesome, they cleaned my truck, inside and out. Shined the tires. What other company for auto repair do you know that does this? They are a full head above the competition. I would recommend them to anybody in a heartbeat!!

So helpful and so nice and I feel like they give me honest and fair prices and don't try to sell me…read moreon services I don't need. Will be coming back for all my car needs! Gloria is especially sweet and helpful

I'll spare the details but the communication was awful. Im a pretty patient and understanding…read moreperson when it comes to mistakes but i began to get frustrated when what they were doing seems unethical. They increased the charge of my diagnosis twice and didnt mention the increase until after the fact. I just wanted my vehicle out of there and during the check out process i was almost overcharged $150 after disputing it. It was a mistake on their part but those mistakes occured throughout my entire experience. They also have an AI bot who takes calls and its very frustrating. They are also extremely over priced. As soon as i got my vehicle back i called other shops and they were a 1/3 of the price cheaper than what was quoted. Please spend your time and money elsewhere.

We brought our car in on a Saturday for a specific noise during light acceleration and an overdue…read moreoil change. After diagnostics, we were told the noise was from the CV axles (and that brakes were also needed). We agreed to replace only the axles, quoted at $1,600+, and were told the car would be ready Monday or early Tuesday. From there, communication completely broke down. We received no proactive updates. Multiple calls were routed through an AI system with no callbacks. When I finally reached a person, I was told the staff member handling our car had been out sick and that parts were delayed due to a storm. Totally understandable -- but no one called us, despite us coordinating work, school, therapy appointments, and Uber with one car. We were then told the car would be ready Wednesday, but again received no call. On Wednesday, we were told one axle never arrived and repairs would be done Thursday -- again, no prior notification. When I picked the car up Thursday and paid $1,500, the exact same noise was still present within a quarter mile of driving. I immediately returned. After initially being told it was due to not replacing the brakes (it was not a braking noise), they test-drove the car and then said the real issue was a gunked-up timing chain/belt, which they "fixed" with another oil change and flush. The noise stopped. That raises a serious concern: why were $1,500 axle replacements done when the original issue was misdiagnosed and resolved with an oil change? Had this been correctly identified, we would have made very different decisions. Between the misdiagnosis, repeated missed timelines, lack of communication, and unnecessary expense, this experience was extremely frustrating and left us without confidence in the work performed.

I have been here for minor situations and they have done a great job. Oil changes changing some…read moresensors

Today I went to Pit Stop Service Center II on Main Street in Summerville. I was having a problem…read morewith the tire pressure being low in my tires where the light had come on my dash. The gentleman was very quick to come out and help me and he took my car and they checked the air all the tires and made sure that they had the proper amount of air. And they also Found a nail that they removed and they plugged it. They didn't charge me anything. I take my car there to have the oil change the people kind and friendly. I would highly recommend the Pitstop Service Center, #2 very good service very helpful people.

I've been bringing my car to sheaf for a couple of years now and each time I'm impressed with their…read moreservice! They are always super helpful and courteous! Always upfront about the cost and I never feel that I'm being swindled into a service I don't need! Great work!

I was charged over $1000 more than the quoted estimate & they left my vehicle with electrical…read moreproblems that I didn't have before. Kept my vehicle 2 month & did not take care of while in their shop. Actually drive it 200 feet from behind their shop on a FLAT tire right in front of me. They hung up on me when I called to question the price difference. DISHONEST & DISREPUTABLE COMPANY!

Update on my review for being ripped off. I found out that my car had a fairly new radiator. Most…read morelikely the radiator was leaking fluid because the belt was causing damage to the upper radiator hose. So we got ripped off for the radiator in addition to them claiming we needed a new water pump and upper radiator hose. Beware! Stay away!

Mack's Garage on Dorchester Road in North Charleston is a great place to go for all things quality…read moreautomotive repairs. They are reliable and consistent in their level of customer service. The staff here is very skilled and efficient at getting everything ready.

Shotty service. Horrible inspections, do not have any DOT inspections done here or equipment…read moreserviced. Had to bring my trucks back and forth multiple times after it was "ready" only to show up and it not be finished. Not once or twice, multiple multiple times. Had a DOT inspection done, passed, inspected it myself and found multiple out of service violations. Their excuse was the kid who did the inspection was still learning? So no one is apparently teaching him or checking his work since he's clearly inexperienced. And yet they'll still charge you full price for it. Took a truck here for no a/c FOUR TIMES, charged for new parts i didn't need and it still wasn't fixed. Took it to Ravenel truck and equipment, they had me fixed and turned around same day. Was told it only needed a new harness not a new system. Thanks Marks.

Clueless mechanics will take your money and you leave with MORE vehicle problems! I'm still…read moreinfuriated about them ripping me off!