We love our new Camry! Our experience at Orem Toyota was excellent. Sean Carson was our salesman…read more I have known Sean personally for many years and have purchase several vehicles with him at other dealerships. When I called the one where he worked previously, they would not provide where he was now. I called my Chevy service contact and he told me that he was now at Orem Toyota. I called up Sean and we talked about coming in to look at Toyota cars. He said drop in anytime. So my wife and I went to Orem Toyota to see him and find out what we could get for trading in my truck. Sean is so accommodating and friendly. He is honest and trustworthy. He listened to us and answered all our questions. When we went to look on the lot, he was so patient as we looked at a lot of different models. When we sat down to look at pricing and our trade in, he patiently went over out options for us. Trade in and the price for our new Camry was super. Sean Carson went the extra mile and I trust him to be fair. Everyone at the dealership was great.

I called on an advertised 2012 Camry. We scheduled a visit at 1 pm the next day. John called and…read moresaid it had been leased back the the guy who traded it in as his new car was still in LA. I waited 5 days, when he called and said the car was on the lot, but wouldn't be detailed and checked out until the following Monday, (it was Friday he called). On Monday I called to make appointment to see, and purchase the car for cash, but then John told me it was sold over the weekend. I just don't understand when a person is in the middle of a transaction, that it can be shut down. I think it was all a fraud, and they figured they could get more money from someone else, or it was sold to a friend. NO, I won't get a Toyota from Brent Brown in Orem. This is an update: I received a text with web page on a Toyota Avalon,from JOHN B, which was considerably more money, higher mileage than the car I wanted, and yes, less gas mileage could be expected from a tank with a 6 cylinder motor. Now from where I sit, this is a classic example of BAIT AND SWITCH!!~ Ciomplete Fraud in my opinion.

I had multiple oil leaks on from my diesel engine which has almost 300k miles on it…read more Jose got started on it right away and even repaired my power steering pump and did the brakes all in one week. DJ sent pictures and kept me updated and informed on the progress of my vehicle since I was in Nevada for work. I'm really impressed with their integrity, quality of work and communication. I'm having them do the pitman arm and rack and pinion next week, all the old parts are original and needed replacing a while ago, I just needed and finally found brothers I can trust with my truck. Jose is very friendly and easy to work with, so glad I found these guys on yelp.

These mechanics are top notch work wise and personall. they are that they text you every step of…read morethe way, everything that you've talked about, everything they've done, receipts, their parts. cost. Very professional!

I had a wonderful experience here. I worked with Josh directly for test driving and negotiating,…read morethough Jared also supported too. Both went out of their way to really make us feel welcomed. They really listened to what I wanted, respected my boundaries and I was shocked how straight forward the whole transaction was. At the end if it, Wayne processed the final paperwork and thanked us for purchasing with them. Everyone was professional, knowledgeable and just fun to work with. Thank you all for changing our hearts and minds, giving us a positive experience! I highly recommend going in prepared. Research what you want/need. Know your budget. Be reasonable in your expectations. Bring your title and extra keys for your trade-ins. Know your Bluebook value. I think when you come prepared it will help your experience tremendously.

We bought a car at Orem Mazda and within the first six months an engine light came on and the…read moreservice department wanted $180 to diagnose the problem. We bought the car at night and when we got home, we noticed what look like somebody had taken pellet shots to the back of the car. We were stuck with it because we didn't notice the damage until after we bought the car! I remember trying to get ahold of the salesman just days after the purchase and couldn't get ahold of him! I would never do business again with Orem Mazda!

We are so SO SOOOO grateful for this Automotive Repair Shop!!…read more Our previous mechanics weren't being honest with us and messed up some parts of our car so that they could charge us more for services and repairs! But it was also a blessing in disguise... because if it wasn't because of the dishonesty of the other mechanic shop.. we would've never came to C Jae's!! And they're sooo honest here!!! great people and amazing services!!! They helped us fixed the actual problem, fixed some more minor issues for free AND they have life time warranty for the major fixes that they did for us!! They found the root cause of our problems and saved us so much more money!! SERIOUSLY!! I couldn't recommend them more!!!! If you're looking for someone honest, reliable, and great at what they do. This is it! No need to go any where else!!!

Took my car in back in July. It needed an AC recharge. The lady at the front was kind, and quoted…read moreme a 1.5-2 hours for it to be done. After coming back to the shop 3 hours later to pick it up, my car was not at the shop. Turns out they took the car to another shop in town who had the correct machines to get the job done. It would have been nice to know that ahead of time instead of seeing my car driven in to the shop from a different shop. Fast forward to now, my AC went out again several weeks ago and I'll need to take it in once more to inspect what is happening. While this service was cheaper then competitors I feel it may have been worth it in the long run to take it somewhere else because I'll end up paying more to get it done again anyway at this point.

Great car buying experience. Derek was great to deal with during the process of getting our Chevy…read moreVolts (bought two of them within weeks of each other). Nice, small dealership. Definitely would recommend and will go there again.

Make an appointment for the next day. Message before I leave. Get there the car is already sold…read more Good for them selling, but not mesaging me and letting me drive their for nothing. Got a few impolite thoughts about that. For you reading this, if they can't message me the cars been sold after making an appointment what do you think about your chances?

I found a car that I was interested in for my daughter at a fair price. I live out of state so she…read morecalled made an appointment to see the car. On the day of her appointment, she arrived and the car was not there because it had been sold. That part is understandable but the person she was supposed to meet also wasn't there. Nobody called her and she wasted over $100 in Uber getting there and getting home. Fast forward to a week later. Apparently the car came back for reasons unknown. They reached out to me and rescheduled the appointment for my daughter to see she had to spend another $50 to Uber back there but this time the car was there and the salesman was there. This transaction went fairly smoothly. Everyone I spoke to was nice. There was just that minor failure to communicate, which cost us some money. We did purchase the car. Overall, I would give them another shot if I wanted to purchase a car.

1 star for Ken Garff as a company. 5 stars for Jason and the service staff…read more I want to make that distinction very clear because the employees I dealt with at Ken Garff Honda of Orem were kind, patient and professional, especially Jason, the service manager. The alignment they performed was also good and the vehicle drives noticeably better. My issue is with Ken Garff's paperwork and the company's response when I raised concerns about it. My original estimate included an unexplained $12.99 "parts" charge for an alignment. After I questioned it, the charge was removed. More importantly, the service authorization contained language stating that the dealership is not responsible for "loss or damage to my vehicle," while another portion referred to damage "not caused directly by the Dealership." When I questioned this, I was verbally told that the dealership would still be responsible for damage it caused. My problem was simple: that is not what the paperwork clearly says. I was willing to pay for the work performed, but I would not sign vague language that I wasn't comfortable agreeing to. Jason was incredibly patient about this. We ultimately agreed that I could cross out the terms I would not accept, and both of us signed the modified paperwork. That is why Jason and the staff get 5 stars from me. They listened, treated me respectfully and worked with me rather than pressuring me to sign. Ken Garff as a company gets 1 star. I later raised the disclosure issue publicly and Ken Garff responded by thanking me for my "insights about the paperwork," without actually addressing the wording I had questioned. If the company's position truly is that it remains responsible for damage caused by its employees, I don't understand why the disclosure can't simply say that clearly. I don't think customers should have to argue over vague legal language just to have their vehicle serviced. Jason and the staff deserve recognition--and honestly a raise--for how professionally they handled the situation. My criticism is directed at the corporate policies and paperwork they are being asked to work with. I strongly encourage anyone having a vehicle serviced here to read every page before signing. If you don't understand or agree with something, ask about it. Don't sign something simply because you're told it's standard paperwork.

My experience with Utah auto Gallery was exceptional! Communication was Professional, pick up and…read moredrop off, went smoothly, and the driving experience was phenomenal. The vehicle we rented was in pristine condition to the point that we could not even tell that it had been rented before. Alex and the owners were enthusiastic and answered every question. The owner even had a few goodies installed for tuning to cater to any style of driving. I look forward to future experiences with UAG and highly recommend to anyone with interest.

I initially reached out to cancel a booking and was communicating with Mallory --who, despite…read moremultiple messages and clear communication on my end, made zero effort to help or follow up. Thankfully, after getting absolutely nowhere with her (or anyone else for that matter), I was finally able to get in touch with Joey who is the owner. He was the first and only person who actually listened, acknowledged the issue, and apologized for the lack of care I'd received. He was responsive, professional, and super understanding. Honestly, Joey's effort is the only reason I'm updating this review at all. Giving UAG another chance excited to see their team improve

My son purchased a truck from this dealership. The title was for a restored vehicle, however this…read moredealership did not have the right to this vehicle. It belonged to someone else. They then registered the vehicle and we have been unable to have it registered nor use it for the past few years. According to Santos they are in the middle of a huge lawsuit. We were also sent fraudulant plates and tags for this truck to use. If anyone else has had a similar experience please contact me at 970-989-4646 as we are working to put a case together.

Cesar Santos is crooked as the day is long. Bought a car I was told had no issues and had never…read morebeen in an accident. Today, after spending a thousand more than I bought the car for we discovered that it had, indeed been in a wreck. The underneath splash guards were not held in place properly, but instead 3 different kinds of wood screws were used. The oil leak was "fixed" by smearing JB weld over the oil pan where the leak is. We discovered that they couldn't fix the oil leak because the wreck had actually cracked the engine block and it needed a new engine from day one. Stay away from this place at all costs! They do shoddy work and will lie to your face.

This is my second time purchasing a vehicle through berge auto! They have been the best and easiest…read morecar dealer to work with! I have sent my sister and couple friends over to them in the past year and we have all ended up with vehicles from them. Steph is wonderful at making sure she gets you into the car you want and has made loyal customers in my family for life!

We drove from Ogden to look at a car and do not regret it. Steph took amazing care of us and was…read morevery nice. They gave us a very fair trade in value for our previous car and we're straight up every step of the way. We felt that they treated us like we had bought 10 cars previously from them. We would recommend them 10/10. We will definitely be back when we are ready for a new vehicle. Thank you Berge Auto!

Worst car experience of my life!!!! These guys are liars and criminals. They had my car for 3…read moremonths to do an engine exchange. They said my car was ready and my car couldn't drive in reverse. They ruined the transmission and didn't put the engine together properly. We had to TOW the car to car max and sell it for parts. We NEVER GOT OUR CAR BACK AFTER TAKING IT TO THEM! RUN AWAY!!! They charged us $4850.37 and our car was worse off. No refund. It was a nightmare for 3 months dealing with them and makes me sick.

From the owner: general auto repair. from touch up paint , simple oil change to engine rebuilt and major collision…read morerepair , the original 35,000 miles engines from japan exchange