Second day in Folsom after driving out quattroporte from LA. Wasn't expecting to need a service…read moreafter owning the car for less than a month and having it serviced (overcharged) at another location in LA less than 1000 miles ago. Drove to pick up the kids from school and next thing I know I got pulled over by the CHP for spewing coolant all over the road and honestly saving me from overheating the car! I had it towed to another shop and they were uncomfortable dealing with the situation so I ended up paying for AAA upgraded tow to 100 miles and towed it to Stewart's. Called them up about it and they were very confident as they see these cars regularly. While they are not the most convenient to get to from Folsom but after experiencing top notch service, I would tow my car to Stewart's any day! Besides, it's just off the 50 Stockton blvd exit! As easy as they come. I had another drip of liquid and was previously thought to be Rear main seal by another friendly shop in LA, Stewart's looked into it and told me it was just the transmission pan gasket so we also took care of it. It was missed by the previous shop in LA as well! I also knew the motor mounts needed replacement and they also informed me as such. I had Stewart's take care of it all and it was very reasonably priced! While I have a shop just down the street from me in foreign autohaus and drives by it everyday, I would not go within 6 feet of that place! Anyone thinking the reality is having to pay up a premium AND DEAL WITH TERRIBLE ATTITUDE at foreign autohaus, call up Stewart's and get a AAA membership for towing instead. Save yourself some money and get great customer service and proper knowledgeable service of your specialty car! On a side note, my own father and uncle used to come to Stewart's with their old Jaguar 30+ years ago and I've made full circle coming back to the same shop they have trusted their European cars. I might just bring my parents cars over for service as well.

I've taken my care to Stewart's for the past 3-4 years. They've always been very helpful, honest,…read moreand deliver great service. They take the time to explain potential issues and give you their opinion on what needs to be addressed immediately, or if it's something that can wait. Their shop rate is reasonable for a shop that specializes in exotic vehicles. The bottom line is they're very trust-worthy in my experience with them and I will continue to bring my car here for service and repairs.

Ron is amazing! I have always disliked trying to find a mechanic because it's intimidating at times…read morebut Ron was so kind and explained things in a way I could understand. If you're "just a girl" in the Sacramento area, Ron is definitely your guy to fix car needs. Reasonable and transparent pricing. 10/10

Went here for an oil change and Ron assisted me. It was my first time here and Ron squeezed me in…read morebefore the 4th of July craze. He was honest and his estimate for getting my car back was accurate. I called him a few days before to get a quote and it was cheap. I brought the oil and filter do he charged me for labor. It turns out I bought the wrong filter, but Ron had a spare and still charged me cheap for it. Great place and will start going here for my oil changes now.

We have been taking our cars here for years and Michael is so great to work with! Him and his team…read moreare honest, cost efficient, and hard working. After years of owning Mercedes vehicles I have made the switch to a non European car and I still take my vehicle here because I know the quality and reliability of the service.

we have been using capitol European for all of our cars , they are honest, trustworthy and do a…read moregreat job on the cars!

great service...Very patient ppl and great system when comes to keeping you updated. good prices…read moreand probably only place ill take my SRT

I left feeling very disappointed with the service I received…read more I brought my car in for its 100,000-mile preventative maintenance because I trust your technicians to recommend what my vehicle needs to remain safe and reliable. I followed the recommendations that were made, believing the necessary services were being performed. Unfortunately, after the service was completed, my car began shaking and wobbling significantly--something it was not doing before. I was then told that I would need to pay an additional charge for a wheel balance. At no point before the work was done was I informed that rotating the tires without balancing them could leave my vehicle driving worse than when I brought it in. Had that been explained, I would have made an informed decision at the time. Instead, I left with a vehicle that now drives poorly and an unexpected additional expense just to restore it to the condition it was in before the service. I understand that wheel balancing may be a separate service, but I believe clear communication is part of providing quality customer care. Preventative maintenance should not result in a customer leaving with a vehicle that performs worse unless they were clearly advised of the potential consequences beforehand. I'm not asking to be reimbursed for the maintenance or repairs that were completed. I'm simply asking that the wheel balance be performed as a courtesy to resolve an issue that arose immediately following the service. I've trusted your business for years, which is why this experience has been so disappointing. I hope you'll consider making this right and restoring my confidence in the level of service I've come to expect.

The Fulton Avenue shop had very courteous and helpful staff. She shared pictures of what they…read morefound and her explanation was thorough. My car was repaired earlier than expected and I am very impressed.

Needed a reliable and honest mechanic to perform my 60k mile "check-up" on my Lexus hybrid…read more Steven was honest and upfront with me about the maintenance requirements as outlined by the car's manual and didn't try to up-sell me on services I didn't nor did he charge a pink tax. My car was serviced in record time, it took my dealer days for such service and at a fraction of the dealer's quoted price. I am pleased to have found this conveniently located and simply good-service garage. Highly recommend!

Extremely disappointed with the service I received…read more I brought my 2017 Toyota Camry to this shop specifically for a clunking/clicking noise when turning. I paid for a full inspection and was told they could not hear the noise and that the axle was fine. I was then advised to replace the axle boot, with the understanding that it would address the issue, "if you don't fix the axle boot the noise will only get worse" (I was told by Rich ). After paying for the repair, the original clunking noise was still there. When I called the shop to report that the problem had not been resolved, I spoke with Rich at the front desk, who told me the noise "isn't the end of the world." As a customer who came in specifically because of that noise, I found that response dismissive and unprofessional. He also asked me if I knew the purpose of the axle boot? Like what did that question have to do with my car still making noise & the misdiagnosis. After I spoke with him about the noise still being there he's saying it's an axle problem & sent me an estimate for $1800. I thought you said my axle was fine? Now this shop is just playing guessing games. I paid for a full inspection. You're the mechanic, find the problem! During the inspection, I was also told that my brake rotors were warped but that my brake pads were still good, and I was advised to "save my money" and continue driving on them. Rather than thoroughly addressing my concerns, I felt like several issues were minimized or brushed aside. To make matters worse, after the work was completed, my car developed a screeching noise at freeway speeds that it never had before. Because I had lost confidence in the diagnosis, I paid for a second inspection at another shop. They identified additional problems that were not brought to my attention during the "full inspection" I paid for here. I contacted the shop directly by email to give them an opportunity to resolve the situation or discuss a refund before posting a review. They never responded. I spent hundreds of dollars, the original problem was not fixed, my concerns were repeatedly downplayed, and I ultimately had to seek help elsewhere. Based on my experience, I would not trust this shop for diagnostics or vehicle inspections. The second shop I went to also mentioned that shops usually don't replace just the axle boot once your car starts making the clunking noise. They said the axle itself should've been fixed! They were in shock by what this shop had done. They wanted to do a quick "fix" and not actually resolve your problems. Any other shop would've addressed this issue.

I don't usually write reviews as I find car repair tends to be more nuanced than a simple good or…read morebad experience. Unfortunately so much went wrong here that I feel I have to let my experience be known so that others can be better informed before bringing their car here. Also I feel it is important that one is 100% honest in their review so if something was my fault I will note it here. That and this will be a LONG review as I want to cover everything in detail. In November I brought in my 2018 Jeep wrangler with about 115,000 miles on it. I purchased it new and have had it serviced every 5000 at the dealer and then by me every 5000 after the warranty expired. The engine has been fed nothing but Full Synthetic oil and Chevron gas. When I brought it in I let them know that it seemed to be drinking coolant and running on the warm side. It initially it was was running up about 230, a little higher than when the fans kick on which is around 225-226. The hottest it ever got was 240 where I realized I had a serious problem and pulled it over to the side of the road. Being up in the mountains and unprepared I had to resort to using creek water to top off the radiator to get it home safely. It was also throwing a check engine light that stated that there was a misfire in the #4 cylinder. Also I was curious how the motor mounts were as I had blown one years before and it kind of felt a little off. Finally since it was low on coolant the thermostat didn't open on my way to the shop but fortunately Black Rock Auto is only a few blocks from my house, close enough that it never got hotter than 210 on the way there. I paid for a diagnostic to figure out where the coolant was going since there was nothing leaking and an 83 point inspection to cover the motor mount possibility and anything else I may have missed. I told them to take their time as I worked from home and had my wife's car as a backup. That and I would rather have the job done right rather than fast. I probably should have looked a little closer at the estimate as I was paying for a diagnostic and a hydrocarbon test separately (My fault). In my mind its kind of like paying once to be told your tire pressure is low then again to told how much pressure they are holding. Again this is my fault I'm just stating this so that other customers in the future look their work order over before proceeding. After a few days I got the call that it took a while, and was not initially obvious, once the engine got good and hot that there was indeed carbon in the coolant and that it was bubbling which meant that it could be a head gasket or a problem with the head. The solution to the problem would be an entirely new engine. Being a little bit in shock at the diagnostic and the $12,000 estimate that came with it I said I would need a day or two to figure out my finances and determine how I would be able to pay for it. They let me know they had a company they went through for financing and that they covered repairs interest free for up to a year. Finally I was asked if I still wanted my 83 point inspection. Again being a little out of sorts from the diagnostic I said yes (my fault) and to take their time with it. After a week, which was fine with me, I received the call that my inspection was complete and to pick up the Jeep. When I arrived I was told it was done digitally and at that point we discovered their vendor did not have the inspection of their site. I asked if they had a hard copy of the inspection which they did not. They called the vendor and left a message to please search for the inspection. They let me know I could leave it to be inspected again but personally I got the impression that no inspection had be done at all. I told them at that point I wasn't interested in dealing with that until the engine situation was resolved. I had decided park it for a few months and save for the the money I needed to get the engine for the Jeep. I had about half on hand and would need till spring to get the rest, which now totaled $16,000. I took the Jeep home and parked it, for about a week. I thought about other cars I had known that had the head gaskets replaced. Cars with steam coming out of the tail pipe or with oil in the coolant that still commuted for months before the owner had the gaskets replaced. After talking to other Wrangler owners and researching what most people did with head gasket issues on vehicles with the Pentastar engine. At this point I realized that I might want to get a second opinion. This might seem obvious to some of you but I know if some engines where a head gasket is a death repentance for a car, the Cadillac Northstar engine being one example. Fortunately I was able to find another shop in town that offered a free 2nd opinion diagnostic. After the diagnostic we discussed removing the heads, having them sent out to be inspected as well as inspecting the block surface and cylinder walls for potential damage. I was told that new heads co

Took our Toyota in for a few issues and yet again a smooth experience…read more Highly recomend

I brought my vehicle to Hal's for an oil change and 30k/50k-mile maintenance recommendations. I…read morewill say that my first experience here about a year ago for an oil change was positive, and I left feeling like I had found a shop I could trust. At that time, my oil change was approximately $60. During this visit, the same oil change was nearly $100, which caught my attention and prompted me to take a closer look at the estimate. Unfortunately, what I found only raised more concerns. When I reviewed the maintenance estimate, I noticed several items that didn't seem right. The first was brake cleaning listed multiple times throughout the estimate, including places where it didn't appear to make sense. When I asked about it, my service advisor, Chris, acknowledged that several of the charges should not have been there and removed them. Next was a transfer case fluid service that included fluid priced at approximately $185 per liter. After researching the fluid myself and finding it available online for around $45 per liter, I questioned the charge. I was then told the wrong fluid had been listed. The price was subsequently reduced to approximately $85 per liter, which was certainly better than $185 but still appeared quite high compared to retail pricing. The reason, I'm only buying one, it's not like I have 300 in stock. The estimate also included a coolant flush and fuel injector cleaning--both expensive services that are not recommended by the manufacturer until much later in the maintenance schedule. When I pointed this out, it was acknowledged that these services were not yet due. At that point, it became difficult to view these recommendations as anything other than unnecessary upsells. Adding to my concerns, during one of our follow-up conversations I was told that spark plugs also needed to be replaced. This recommendation, which potentially legitimate, seemed to appear only after I had already questioned several other items on the estimate. By that point, it felt as though additional services kept getting added rather than confidence being built in the original recommendations. I also asked if there was any room to adjust the labor charges for the front and rear differential services, as they appeared significantly higher than comparable estimates I had obtained elsewhere. Chris responded that he didn't "just have discounts to throw around," yet ultimately offered a $50 discount. The contradiction, combined with the tone of the conversation, left me feeling as though asking reasonable questions about pricing was being viewed negatively rather than as part of being an informed customer. What was most disappointing was the overall interaction. After raising several legitimate questions about incorrect or unnecessary charges, I felt like I was being treated as though I was the problem rather than a customer trying to understand and verify the work being recommended. If I had not reviewed the estimate carefully, I could have easily authorized services that were either incorrectly quoted or not yet needed. I ultimately approved only the oil change and declined the remaining services. I was also surprised to learn that the shop's labor rate is $240 per hour, and after comparing estimates with another highly rated local shop, I found significant differences in both pricing and recommended work. I understand that mistakes can happen, and I don't mind paying for quality work. What I do expect is accurate estimates, recommendations that align with the manufacturer's maintenance schedule, and respectful treatment when asking questions, not irritation. Unfortunately, this experience left me with concerns about transparency and trust. The repeated corrections to the estimate only happened because I questioned the charges, and that is not the level of confidence I want to have in a repair shop. What ultimately solidified my decision not to return was the pickup experience. After multiple discussions regarding incorrect charges, unnecessary recommendations, and estimate revisions, there was no acknowledgment of the mistakes, no apology for the confusion, and no effort to rebuild trust. The interaction felt rushed and dismissive. I was simply handed my paperwork, told the total, and sent on my way. Customer service matters just as much as technical expertise, and unfortunately this experience fell short on both fronts. I appreciated the positive experience I had during my first visit, which is why this experience was so disappointing. Unfortunately, based on this visit, I will be taking my business elsewhere moving forward.

Outstanding Service!! I have had my 2003 Dodge Truck…read moreserviced there and today my wife had her 2021 Jeep Grand Cherokee serviced she was totally pleased with the customer service and auto service .. We are Happy ESAS!! Laura Romo And Kenny Munguia

Customer Service- 10/10 Quality of service and product -…read more10/10 Business complete in a timely fashion - 12/10 This is a husband and wife family business and they deliver like no other. We're extremely grateful we met them and found them. Not only will we be continuing business with them, we'll be referring our friends and family. It's comforting to know Auto mechanics that care and just aren't in it for the money. We bought a Lexus RX from them way under market value. It's in pristine condition. It's clean as if they just washed it for us, smelled good and detailed. We didn't get a charged any extra crazy fees. These people are the ones you want working on your car! I don't even think I remember their names, but that's not gonna be for long. Thank you for your great service. We look forward to doing more business in the future.