I seriously don't even know where to start with the compliments and praise for Car Toys! I got a Groupon and expected a decent detail for my car but basic, as it described, and they came back with the most incredible detail I have ever had done on any car, ever! Like, I have tears of happiness in my eyes writing this. I needed a clean car, for my peace in my soul because I'm spending a lot of time driving now. The Groupon should have been 10 times what I paid for it and then some! I'm sitting here regretting that I didn't give them more money because I actually feel guilty because the work is so excellent! They didn't just stop at the most incredible detail ever, though! They checked my sound and fixed it to make it sound so so much better than it was sounding after I had it installed and tuned by somebody who did every single part of the process wrong at a different place. I paid somebody else thousands of dollars to screw up my sound and Car Toys fiand fixed all of it for way less than they should have charged me. Please save yourself the headache and hassle, and do not do anything with your car unless it is with Car Toys. this Andy spent a ton of time explaining how the sound works to me as well, and I really appreciated that he didn't treat me like an idiot because I'm not one, and he told me very detailed information about my sound system and exactly how I can get it to be better and better. I wish that I would have never trusted anybody else with my car except Car Toys in the past. I will never ever go to somebody else for anything on my car. If I move away I will even drive to Car Toys so that I can still have them work on my cars in the future. Andy knows his stuff there, inside and out, for sure! He is literally a doctor of sound of sound. Everything about my experience was amazing here! read more

I recently purchased a very nice system there but felt their cost of installation was way too high, even though I was confident they knew what they were doing. I shopped it around and after reading a couple good reviews on Traffik Jamz took it to him. Being a small business owner myself I like to give the local guys a shot. Big mistake. Long story short I had to take it back to Car Toys to be fixed. They did a good job, didn't say "I told you so" and didn't kill me on price to fix the other shops mistakes. I still think they charge too much for installation but you get what you pay for. When I told Sampson at Traffic Jamz that my heater knobs were out of place he very angrily told me I must have messed with them so my warranty was voided. What car toys found was he just didn't have them in the tabs when he put the screws in, along with a few other things it took them an hour to fix. Also all his good reviews are very grammaticaly similar. The moral is, if you're throwing down a lot of money on a system and want it done right by someone who will be here 5 years from now, PAY to have it done right the first time. Car Toys gets all my business from now on. They would get 5 stars if it wasn't for price but their installers know their product and what they're doing. I got my system installed and fixed for less than their original quote but it took 5 days of headache. read more

I highly recommend this location! I had previously bought new speakers and had them installed at the Car Toys located downtown on Broadway Ave. I immediately noticed upon picking my car up that the sound quality was very poor, and that there was a static/buzzing sound that should not have been there. After noticing this I brought my car back to the Broadway location, and after taking another look they assured me that they had fixed the problem. However, when I came to get my car a second time it sounded the same as before. They really didn't seem to care, and I definitely felt like something was not right with the service I was getting. I decided to come to this location in Aurora for a second opinion, because I had heard good things about them. I had Amanda as my mechanic, and she 100% fixed the problem! Now my speakers sound amazing!! She's obviously knowledgable, and knows what she's doing. Colt, the store manager, was also very friendly and helpful. Thank you both for turning a complete headache of a situation into a great experience!! I'm very happy with the outcome, and am so relieved! read more

I really liked the old manager, Rico, and considered following him to his new store, but the years of service this Aurora CO Car Toys had given me convinced me to stay and give "new" Manager Jason Karnes a chance. Boy, am I glad I did. He provided me with excellent expert advice, terrific 5 Star service and I will continue to come to this Car Toys for all my car needs in the future. This time, I had a terrific interior and exterior detailing and got a ceramic coat on my "new to me" car. Install and detail manager, Chris Wilson, did a terrific job! My car looks brand new! Chris explained to me the process step by step, how to care for my car to protect the ceramic coat and was the ultimate professional. Because they use quality Adams products, I know I'll have long lasting protection for my car. Another thing I love about Car Toys is the financing. They have instant in store financing with 100 days same as cash and another great financing option with 18 months no interest. I will continue to come here for audio, accessories and other car services. Thank you Jason and Chris! read more

I took my car in for a detailing that I purchased on Groupon. I was surprised when they didn't put restrictions on the Groupon (such as time of appointment) or hassle me when they found out I was using a Groupon. Kristin Mann was responsible for the detailing and she did an amazing job. I had given up on trying to clean my floor mats and thought I would end up replacing them but now they look almost new. My car hasn't been this clean since I purchased it more than 4 years ago. I would definitely take my car here again and am contemplating get the exterior done as well. The only negative is that Car Toys would like to have the car for the entire day (9 am- 9 pm) and it is difficult to get weekend appointments. For me this is difficult since I only have one source of transportation, however staff was willing to put a request in to the detailer that the services be complete by 5 pm. I also received a call as soon as the car was done. Overall this was a great experience and will likely purchase services in the future. read more

Really 0 I had THEE worse experience with this place and one of customer service reps. TJ, the light skinned dude with the afro, was rude as FVCK! I got the interlock installed in my car over Halloween weekend, and homie was rude when trying to show me how to use it the day of my install. Talkin bout he had lungs of steel and he could start the car on the first try, which he couldn't! And then I called back a few days later and he was just as rude over the phone and had the nerve to tell me "well, I'm not the one who had to get the interlock installed in my car..." well duh captain obvious! But how dare you say that to a paying customer who has to come back to yal every 60 days to get the shit serviced! Smh. That dude needs to be taught some soft skills, written up, fired... All the above. The manager, Calvin, was nice after I complained... But I'm not pleased with how that whole situation went down. I hope he's gone by the time I have to come back. read more

Had speakers in the door installed and an amp installed, they tech ruined my doors. He didn't even know why my amp didn't push two 10's. Later I got a stereo to have installed, (dumb I know, to go back) was told to bring the car the next day and the tech was still drunk from the night before, he smelled like alcohol so much that I called the manager, he didn't care. The tech said if I left the car overnight he would get to it the first thing in the morning. I told him I'm not leaving my car with a drunk, especially not overnight. It wasn't my fault he over booked himself, went to the manager and he says there's nothing he could do so I got my money back and he acted like an asshole when I told him I wanted my money back. I took my car to quality auto sound off chambers and Alameda, they did the best job, I will never deal with car toys ever again. Be weary people they are very incompetent! read more

I had visited the car toys location on broadway to have a head unit screen and amp installed and it went very smoothly and surprisingly quickly. I had the same expectations for this location and they were mostly met, and some were exceeded. In the end I am very satisfied as the customer service I received from Matt in sales was exemplary and they went above with the install-fixing some webs a previous owner had spun in the wiring without charging extra even though it made installation more time-consuming. They also checked my existing speakers and amp for performance and pointed out on the invoice what they found wrong, again not an advertised service and no extra charge. I don't leave reviews but felt inclined to due to my satisfaction. Thank you. read more

Bad Box - Great Box! This review is to say thank you to the store manager and "Chris" the store's installation manager for taking a bad situation and making it "right"! I bought two 12" JL subwoofers and a non-ported subwoofer box to mount them in. Car toys performed all the work. The box was not ported per car toys tech recommendation. The system produced very little bass output. I came back to the store and filed a complaint with the store manager, who said he would take care of the situation. Chris then personally built me a new ported subwoofer box for the two subwoofers himself. The system now sounds incredible! Thank you for the great and professional work that you performed for me to make this situation "right"!. Zeke B. read more

These guys are amazing!! The store manager, Rico, was so professional, up-beat, and all about getting me the products I was interested in for an even better price. He also ensured that nobody else would get the amp that I wanted, it was the only one available at the time. I had my amp, speakers, subs & deck installed same day with no appointment and I am so pleased with the craftsmanship and professionalism from Christopher Pritts. He walked me through everything I needed to know and even had the guys do a detail on my car. My system sounds better than I could have imagined, the staff was very friendly, knowledgeable, and helpful. Five star service, all the way around! Definitely recommend these guys for all your car stereo needs. read more

I was very pleased with my recent experience at Car Toys, specifically with the installer (Marc W.) that I worked with. He knew the product inside and out and took an ample amount of time to explain the process of the install as well as going over the product with me step by step after the installation was complete. He had a lot of other customers to help so I appreciated him taking all that time and not rushing through everything despite being so busy. I was very satisfied with the process from start to finish and will look to Marc/Car Toys for my future car electronics needs. read more

Both Jack Sparks and Cosmo Sanchez were an amazing help. They were able to guide me through the varying options of security cameras and we eventually settled on the two drone cameras as they work with my existing alarm system. They were very knowledgeable to answer the barrage of questions I had. Ultimately they saved me money too because I almost went with 3 cameras but the system only supported two. Ultimately there service was a excellent value to me and I highly recommend them both next time you stop on by. read more

This is the place to go for audio equipment for your car. The entire staff is friendly and helpful. The sales team does not pressure you into buying the priciest option, but instead works within the budget you have set to get you the best deal. Devin did the install on mine, and is awesome. Very friendly, and knows his stuff. Devin is also very professional, and goes beyond his job description. I will recommend this location to anyone who will listen. I will also return for any other services in the future. read more

Went in to get a new phone at 7:30 on a Monday night. Only dude working at the counter was JD. He took great care of me and got me on my way quickly without feeling rushed. He had the right phone in stock, activated it and offered me an upgrade. The store was not busy but he did make sure another customer was cared for and the phone was answered whenever it rang. Was very happy with the customer service and the advice about the various phones. Would come back next time I need a phone or car stereo. read more

After reading all the reviews I was leery about doing business here. But the guy who helped me was very knowledgeable and answered all my questions. They said it'd take about 2 hours for my radio installation and only about 45 minutes it was complete. Plus they walked me through how to use the radio. So, it was a lot better than what I was expecting! read more

Julian and K-Rod Hooked me up with amazing sound system! I got new speakers, deck, amp, and sub and sounds just amazing. These guys worked hard to get me in and out and refused to settle for anything but perfection. Amazing job guys! I would recommend THIS car toys to anyone. Staff was extremely helpful. Thanks guy! read more

I had my car stereo installed here on the same day I called in which was pretty great. I've also had the fuse for the radio go out and they have replaced it for me, same day, no charge...twice. All the guys that worked on my car were super nice and knowledgeable. I would recommend this store to my friends. read more

Awesome, fantastic service!! Had a problem with my car alarm, service tech "Mark", came out to my car, within a couple minutes he knew what the problem was & fixed it! He really got me out of a bind. This place is great. I will keep buying from them! EXCEPTIONAL Customer Service! Thank you, Mark! read more

The manager Amanda was awesome and so helpful! She was able to squeeze me in to fix an issue that Quality Auto Sound had done to my car. She knew right away what needed to be done to fix the problem. She fixed it in the timeframe she said it would and was extremely professional and friendly! read more