This is one of the best body shops in greater Seattle area. The owners are very nice, even though…read morethe had a tooth surgery today they were empathetic and took a look at the car damage and provided a very genuine quotation that would solve the problem. In addition the offered to attach the bumper with zip ties without additional costs and that was them going above and beyond and showing true customer obsession. I would highly recommend them to anyone who wants their car fixed from Toyota to Mercedes.

I turned to L-M when insurance wanted to total my car (storm damage) and their partner body shop…read morewould not considering finishing repair even if I paid for it. I thought car was fine as it seemed mechanically sound. Lorri took all my info and pictures and did the research that led to the same conclusion. I would be better off accepting the settlement offer from insurance. L-M could have taken my money and made repairs that didn't make sense but did the right thing and gave me good (and free) advice. You can bet where I'll look first next time I need body work.

We had another estimate done after the accident, Gerber's was much more thorough. Once the…read morereplacement parts were ordered, the staff scheduled time for repair while coordinating a rental car. Excellent service and work!

Staff provided an amazing customer experience. Kept me updated on my cars status the throughout the…read moreentire process. I've had two claims with them and have had been super happy with both results

Unfortunately after picking up our brand new Rivian and taking it on a road trip to Montana, within…read moreits first week a sixty year old driver hit our car and dented the back left corner. We worked with Jon at Accurate Auto Body and they were one of the first certified Rivian repair shops so quite understand since the car looks like new. He managed to get the repair done in under a month and was grateful that he coordinated with the insurance companies to get it resolved. A little bit nervous on driving it now but definitely a spot to recommend for repairs.

I don't know how the actual repair is because I don't get past the very rude receptionist, Leanne…read more To start I was standing in line and a gal was picking up her Rivian, not expecting the price she had to pay, she asked why it was more than expected, Leanne said "Because insurance didn't cover it". Very rudely, not explanation as to why or what? No courtesy to say maybe you should call your insurance carrier, just a rude response. Which..... I should have expected from talk g to Leanne the day before to schedule a rock chip repair. I told her 4x on the phone that it was the size of a quarter and I just needed the repair filled. We made an apt for me to come in, then she says we don't repair, I said that's what we talked about and she again rudely stated "well that's not what I got from our conversation". I wouldn't step foot in this place with her attitude. If you do, be prepared to be talked down to, Leanne is very rude!!

Queen City did an awesome job with my S2000. I needed some extremely minor work done on a fender,…read moreand it came out looking fantastic. It did take some time to get an appointment, but the work was completed at a decent speed after I dropped off the car. I also appreciated how Queen City worked seamlessly with my insurance company. Note that their rates are higher than my policy would cover, but the quality of work was worth it to me. Everyone from the front desk to the estimators were incredibly nice and passionate about what they do. I hope I don't need any body work for a while, but if I do I would be happy to go with Queen City again.

Took my Range Rover in, was rear ended needed rear bumble upper and lower tailgate. They replaced…read moreeverything and the work was good. Two years later I am having tailgate problems and was told I have warranty on the work for life. Now there is new ownership and they are not backing the warranty. I was treated badly over the phone and I am never going back.

I have taken our cars to Bel Kirk a couple times over the last 10 years or so. They have always…read morebeen kind and considerate in providing estimates and performing quality work. I realize there are larger shops with shiny new shops with neon lighting, but that does not make their work good. Bel Kirk is a bit old school in their approach to using workmanship with the newest products and techniques. It might take a little while to get in, but if you can wait for an opening at their shop, I would wait for them.

Did damage inspection and repair estimation after a terrible accident at Bel-Kirk. Very…read moreprofessional service and very friendly staff.

Needed a tune up, did the work with out giving me a price, then told me the coil was bad and they…read morefixed it, told me if I still had problems I would have to change the other coils as they only did 1 of 8. Truck still ran poor, brought it back so they could see if the coil or spark plus were firing correctly. They were he replaced the other 7 coils, and recharged the air conditioner which was not mentioned, when I complained he removed the charge. My wife noticed a handwritten charge on both receipts, finally figured out it said card run fee, because I used my charge card, both times the fix cost over $1200 each, then the charges for fees on credit card was $97.41 no where did it state I would be charged a fee for using a credit card, our friend who works for mac recommended him, I would not. They work on cars and fix things and charge huge prices, when I called two other mechanics I have used before, I was told the total cost for the coils and labor would be $899 minus 20% for aaa discount. Make sure IF you ever use these people you tell them not to do any of the work until you hear from them on the amount before the work is started.I'll be calling my back once this clears through and file a dispute on charges not authorized.

Been going to ProCar for more than 10 years (finally decided age demanded someone younger than me…read morework on my own cars, something I'd done for 40 years since high-school autoshop and working on my cars with my dad who was a mechanic- everything from oil changes and tune ups to engine rebuilds, so I'm pretty knowledgeable.). That said, Corey has lots more experience and knowledge than I do (I tell him what I think is wrong, and half the time he suggests maybe something else, and darned if he isn't right! I'd have found it eventually after everything else I did didn't fix it). My suburban stopped running down in Utah one hot summer and had to get towed to a shop 80 miles further down the road (that night's destination, actually, lucky me..) - called Corey for a first 'second opinion' and after symptom discussion he suggested over the phone an overheated original fuel pump - never woulda thunk it, bad gas?, fuel filter?, computer?, yea.. fuel pump? Nah.. - the Utah shop replaced the fuel pump and confirmed it. I learn something new every day no matter how hard I try. My advice is that when you find a good mechanic with integrity at a reasonable price, stick with him. He's more than a mechanic, he's a trusted friend now. Even though it's not to my benefit to recommend him (hard enough getting an appointment because he's pretty busy as it is), I selfishly want him to stay in business, so yea, I highly recommend ProCar. (BTW, that 1-star rating back in 2018 was a vehicle with all the emissions stuff removed. State law at the time would not grant a waiver in that situation - the emissions equipment at least had to be present. Everyone involved came away with a 'bad attitude' about it).

Dent Solutions is the BEST! This was my second visit with…read morethem and I'll only use them for my vehicles. Doug was awesome and managed to give me an estimate and do the repairs same day! Jason did the repair work and is truly an artist. The repairs were flawless and Jason gave me recommendations how to prevent future dents with the gear tunnel door. They all take a lot of pride in their work.

Dent solutions repaired and did magic on a bad crease on my doors body line. The work they do here…read moreis the best in the eastside. If you've been turned away by mobile PDR techs, stop by and speak with Doug for an estimate.

I am a long-time satisfied customer of Steve and the crew at National Auto Collision. They have…read moreworked on several cars of mine over the years, and often times on multiple occasions. I have also referred friends and associates over the years, and all have been satisfied with the work and service as well. Steve and crew are meticulous, detail-oriented , easy to work with and take pride in their work.

When I pulled in and saw how many vehicles were in the lot I wondered if they would be able to do…read morethe body and paint work on our Ariya. I met with Steve and he and two others from his team came out and looked at the damage. Steve explained to me that both doors would need to be painted so that the color would match correctly as my damage was close to the edge of the front door also. He walked me through the process, told me how much and how long it would take. We scheduled my drop-off and he communicated with me during the job. Car was delivered 100% looking great and absolutely on time. When I went to drop the car off, the same lot only had a few vehicles in it- they had fixed and completed the work on most all of them that week. AMAZING Steve saved me over $2,000 versus the bid I received close to home. It is/was worth the drive for sure, easy access off and on I-5 . Our paint is a tough color and they did it perfectly while saving me dollars. I can't recommend this business any higher.