I took my 4Runner to Millen and they went to great lengths on a very difficult pain match. It was…read morenearly impossible to get the color blended right and tinted right because the car had been painted previously in the same area. It's a difficult thing to explain, but they got it just right. I couldn't be happier Since this car was done I recently took another car to them they worked their magic again and got it looking good as new. I called a few times and every time I did they were responsive and answered all my questions without making me feel like I was the know-nothing car owner that I am. I can't imagine going anywhere else if I need body work done in the future. Nice job, Millen!

Total repair looks like new so far, I just drove home. The quoted 2-4 weeks and it was complete in…read more2 weeks. They detailed the outside but the interior rear was dusty. Overall I would highly recommend them. Greg did a thorough job. After a few months I'll post an update.Total repair looks like new so far, I just drove home. The quoted 2-4 weeks and it was complete in 2 weeks. They detailed the outside but the interior rear was dusty. Overall I would highly recommend them. Greg did a thorough job. After a few months I'll post an update. This was a parked accident thatvtge FedEx truck hit me.

This is one of the best body shops in greater Seattle area. The owners are very nice, even though…read morethe had a tooth surgery today they were empathetic and took a look at the car damage and provided a very genuine quotation that would solve the problem. In addition the offered to attach the bumper with zip ties without additional costs and that was them going above and beyond and showing true customer obsession. I would highly recommend them to anyone who wants their car fixed from Toyota to Mercedes.

I turned to L-M when insurance wanted to total my car (storm damage) and their partner body shop…read morewould not considering finishing repair even if I paid for it. I thought car was fine as it seemed mechanically sound. Lorri took all my info and pictures and did the research that led to the same conclusion. I would be better off accepting the settlement offer from insurance. L-M could have taken my money and made repairs that didn't make sense but did the right thing and gave me good (and free) advice. You can bet where I'll look first next time I need body work.

We had another estimate done after the accident, Gerber's was much more thorough. Once the…read morereplacement parts were ordered, the staff scheduled time for repair while coordinating a rental car. Excellent service and work!

The worse shop I ever work with. The staffs work there is very unprofessional and rude. no…read morecommunication, no update, no call back, no services...... not sure why they are still in business.

My experience with Randi was amazing, my insurance was behind getting my Tesla totaled but he did…read morehis magic with costing and avoided a total loss. Finally the job was done impeccable and car looks like new again. Drop and pick up was a breeze too.

I don't know how the actual repair is because I don't get past the very rude receptionist, Leanne…read more To start I was standing in line and a gal was picking up her Rivian, not expecting the price she had to pay, she asked why it was more than expected, Leanne said "Because insurance didn't cover it". Very rudely, not explanation as to why or what? No courtesy to say maybe you should call your insurance carrier, just a rude response. Which..... I should have expected from talk g to Leanne the day before to schedule a rock chip repair. I told her 4x on the phone that it was the size of a quarter and I just needed the repair filled. We made an apt for me to come in, then she says we don't repair, I said that's what we talked about and she again rudely stated "well that's not what I got from our conversation". I wouldn't step foot in this place with her attitude. If you do, be prepared to be talked down to, Leanne is very rude!!

Took my Range Rover in, was rear ended needed rear bumble upper and lower tailgate. They replaced…read moreeverything and the work was good. Two years later I am having tailgate problems and was told I have warranty on the work for life. Now there is new ownership and they are not backing the warranty. I was treated badly over the phone and I am never going back.

Queen City did an awesome job with my S2000. I needed some extremely minor work done on a fender,…read moreand it came out looking fantastic. It did take some time to get an appointment, but the work was completed at a decent speed after I dropped off the car. I also appreciated how Queen City worked seamlessly with my insurance company. Note that their rates are higher than my policy would cover, but the quality of work was worth it to me. Everyone from the front desk to the estimators were incredibly nice and passionate about what they do. I hope I don't need any body work for a while, but if I do I would be happy to go with Queen City again.

I have been in a rather embarrassing number of minor accidents of the last few years. The first…read morecouple of fender benders I went to another place, that shall remain unnamed. It was okay- but the old car never felt back to normal and quite, honestly, I was really talked down to (Idk if it is because I am women, or I wrecked my car, or they thought I didn't know anything...) Then a friend recommended Bel-Kirk. They are fast, kind, always keeping me informed, treat me with respect and even a little humor and my car... wow it LOOKS better than before I brought it in. The repairs are always perfect! Thanks Bel-Kirk

I have taken our cars to Bel Kirk a couple times over the last 10 years or so. They have always…read morebeen kind and considerate in providing estimates and performing quality work. I realize there are larger shops with shiny new shops with neon lighting, but that does not make their work good. Bel Kirk is a bit old school in their approach to using workmanship with the newest products and techniques. It might take a little while to get in, but if you can wait for an opening at their shop, I would wait for them.

Needed a tune up, did the work with out giving me a price, then told me the coil was bad and they…read morefixed it, told me if I still had problems I would have to change the other coils as they only did 1 of 8. Truck still ran poor, brought it back so they could see if the coil or spark plus were firing correctly. They were he replaced the other 7 coils, and recharged the air conditioner which was not mentioned, when I complained he removed the charge. My wife noticed a handwritten charge on both receipts, finally figured out it said card run fee, because I used my charge card, both times the fix cost over $1200 each, then the charges for fees on credit card was $97.41 no where did it state I would be charged a fee for using a credit card, our friend who works for mac recommended him, I would not. They work on cars and fix things and charge huge prices, when I called two other mechanics I have used before, I was told the total cost for the coils and labor would be $899 minus 20% for aaa discount. Make sure IF you ever use these people you tell them not to do any of the work until you hear from them on the amount before the work is started.I'll be calling my back once this clears through and file a dispute on charges not authorized.

Been going to ProCar for more than 10 years (finally decided age demanded someone younger than me…read morework on my own cars, something I'd done for 40 years since high-school autoshop and working on my cars with my dad who was a mechanic- everything from oil changes and tune ups to engine rebuilds, so I'm pretty knowledgeable.). That said, Corey has lots more experience and knowledge than I do (I tell him what I think is wrong, and half the time he suggests maybe something else, and darned if he isn't right! I'd have found it eventually after everything else I did didn't fix it). My suburban stopped running down in Utah one hot summer and had to get towed to a shop 80 miles further down the road (that night's destination, actually, lucky me..) - called Corey for a first 'second opinion' and after symptom discussion he suggested over the phone an overheated original fuel pump - never woulda thunk it, bad gas?, fuel filter?, computer?, yea.. fuel pump? Nah.. - the Utah shop replaced the fuel pump and confirmed it. I learn something new every day no matter how hard I try. My advice is that when you find a good mechanic with integrity at a reasonable price, stick with him. He's more than a mechanic, he's a trusted friend now. Even though it's not to my benefit to recommend him (hard enough getting an appointment because he's pretty busy as it is), I selfishly want him to stay in business, so yea, I highly recommend ProCar. (BTW, that 1-star rating back in 2018 was a vehicle with all the emissions stuff removed. State law at the time would not grant a waiver in that situation - the emissions equipment at least had to be present. Everyone involved came away with a 'bad attitude' about it).

Dent solutions repaired and did magic on a bad crease on my doors body line. The work they do here…read moreis the best in the eastside. If you've been turned away by mobile PDR techs, stop by and speak with Doug for an estimate.

Doug did a same day appointment for my daughter's car before her lease ended…read more Great result removing a difficult 20 inch dent on a rear panel and polishing out the scratches. Thanks to Doug, Matt and the whole team for getting this done so quickly.

They were quick to respond to my service request for minor paint and bodywork…read more Upon arriving for my appointment, I found everone to be Friendly and professional. The intial consultation very good...especially while explaining cost and work processes. Work performed was top notch and withln schedule and the price qoute.

Had a very scratched up rear bumper that I wanted repaired. Steve and the place were friendly,…read moretransparent, and provided extremely good service at a competitive rate. Car looks just like new, and I'd gladly come back to this place if I ever need another repair.

Brown Bear has been around for decades and is still a reliable place to get a good car wash.read more

Amazing service at this location! Stopped by for a beary clean simple $11 car wash 09/30/24 around…read more1:30pm and was super pleased with my experience. I was greeted by a friendly attendant who helped me pay at the screen and answered my questions. He gave me 2 free car air fresheners when I asked as I think brown bear's car air fresheners are superior lol the scent is 10/10 imo. The young man holding the neutral sign was also friendly with a smile on his face and acknowledged each person in their vehicle. Super friendly and professional team!!! Most brown bear locations, especially the factoria location the team is usually teens or young men in their 20s no where to be found or on their phones and/or usually always rude or simply seem like they don't want to be there. So stopping by this location was a pleasant surprise. I will return to this location and will recommend it! Thank you for the great, kind, and professional service!!