I'm came in for an oil change and tire rotation at 9:30am. They said 1 to 1 1/2 hours. It's 12:02pm as I write this. I'm late to a meeting now. read more

Absolutely a horrible experience. I will not recommend any of my family or friends visit CardinaleWay. This auto group has proven to be extremely disappointing. The management staff, in particular, is deeply concerning. The individuals running each department appear to lack competency and leadership ability. The GSM (a female whose name I cannot recall) consistently seemed unable to make decisions independently and repeatedly deferred to someone above her. If that is the case, it raises the question of why she is in a management position at all. The Fixed Ops Director was equally troubling. During a discussion regarding my wife's vehicle, he appeared dismissive and unprofessional--borderline amused at my frustration. His behavior came across as disrespectful, and he made me feel like a second-class customer. Instead of assisting me directly, he continuously attempted to hand me off to someone else. This is the individual responsible for overseeing fixed operations, which is alarming. Character is what you do when other people aren't looking, and it shows who they are when the owner is not present... pretty sad for a "God-first" company. I genuinely hope not all Cardinale locations operate this poorly, because this store reflects a serious lack of leadership, accountability, and customer care. I will not be returning to CardinaleWay, and if I were Mr. Cardinale, I'd seriously consider restructuring management--starting with the Fixed Ops Director Grimace. read more

Do not trust the extended warranty for the interior or exterior protection for your vehicle!!! Trash, they have no policy to provide, they are in house warranties underwritten internally! My vehicle has been there for a month and they cannot locate anyone to perform the repairs nor can locate anything other than an inactive screenshot to the policy!! Run it's a Finance Grab to make additional commission!!! TRASH!!! read more

Had a wonderful experience from start to finish at this dealership. David Ruiz helped us out and I can't recommend him more. Super responsive, helpful and kind. My husband and myself both agree this isn't a typical car sales experience. They really roll out the red carpet and try and work to make you comfortable and happy in your decisions. Everyone working had a smile on their face and the facility itself was clean, had great music and was updated. We live all the way in Huntington Beach but I'm so glad we made the trip out here to make this purchase! read more

CardinaleWay Hyundai - Car Dealers Near Me - Corona, California

**Dishonest and unprofessional -- avoid Jennifer and this dealership** I sold my car to CardinaleWay Hyundai and have full documentation showing they agreed to buy it, signed all the paperwork, and promised to pay off my loan. Jennifer personally inspected the car inside and out, confirmed everything was fine, and completed the deal. Two days later, they suddenly claimed there was a "smoke smell" and "tire issue" things they never mentioned during inspection and tried to void the sale after everything was finalized. They told me they were not going to pay off the loan and even dropped the car back off at my house without warning. If I had tried to return a car two days later, they would've laughed and told me to kick rocks yet they think it's okay to do that to customers. Completely unprofessional and dishonest. I ended up selling the car to CarBeeco in Costa Mesa, who handled everything properly and picked up the car with zero issues. If you value integrity and professionalism, stay far away from this dealership and from Jennifer. read more

Beyond upset with the dirty deceptive tactics this dealership uses. DO NOT take them at their word. Make sure you have something in writing from them if they agree to a deal. Had several phone conversations with sales where I stated this model, this trim, this much per month, this much down. They agreed to the terms and said come on down. After wasting 45 mins driving there and over an hour in the dealership they said they couldn't come to the terms they previously agreed to, and not by a little, by a very large amount. The sales manager Chris also couldn't square how this could have happened and refused to take any responsibility. His fragile ego for some reason needed "respect" after being called out on their disrespectful bait and switch tactics. Avoid the dealership at all costs! read more

I had a great first experience here when Dan worked the front. He was great customer experience. However my last experience was way below par and the kid working was rude and dishonest most of all. Hopefully they have trained their front desk better. read more

Very good service from Michael. He helped us get our car repairs and did everything he could to make the process smooth and provided solutions for us. read more

I've bought 3 cars from this dealer ship. they used to have good service. ever since they remodeled the service is very slow. even with appt. for a simple oil change, your lucky if your only there 3 hours. can you imagine if you really had a problem. so today I just left, I asked when the best time to come. the answer was, you just never know. read more

Joyce and Wilson have been incredibly helpful and were pulling all the strings. At the end it was our personal decision not to go ahead for purely financial considerations. They did invest all time and energy and really tried to make things happen. Not their fault that we decided otherwise. Sometimes credit limits people and you have live by your means! read more

JR was very helpful from the moment I arrived. He was very knowledgeable about pricing and services. I am a happy customer & will be back for my next service on my car. Thanks JR! read more

I went with my friend to help out with buying a CPO vehicle they had online. All their cars have an overpriced "protection" package for $1785 that wasn't listed on their online price until you look at the fine print. When we arrived, we were presented with the price of the vehicle, plus $3200 for the "protection" package, which is even more than the cost that was listed online. When questioned about the higher cost, the sales manager said that it's the $1785 protection package plus a theft protection device, which was already installed on the car and blah blah blah. This is straight up robbery and super unethical. I can't believe that sales manager tries to "discount" that overpriced crap to try and be kind. I drove him over an hour to look at this car with the intention of purchasing it that night but they drove us away with their greed. You cannot force overpriced crap to customers expecting them to pay for it because "Oh, other dealerships are doing this and they charge even more for the protection package". They have lost my business and will advise other people to avoid this place. read more

I've been here twice with my car, both times for items that were covered under warranty. The best thing I can say is they didn't try to find other things to charge me for. 100% free and they treated me well. Well see how it goes when there's an actual service or repair I need. I will say hearing them helping other customers it sounded like a lot of unnecessary upselling every service to squeeze customers. So I will watch out for that. read more

I spoke to Jospeh and made plans to test drive and purchase a 2025 Elantra. Prior to me going to my appointment, I asked Jospeh if they had anymore new 2024 Elantra's and Joseph said no. When I arrived to my appointment, I was told that Joseph wasn't there (he was gone on a Starbucks run) and the car I wanted was sold the day before I got there. I was shown a 2024 Elantra (that I was told they didn't have) and if I wanted to see a 2025, I would have to sign a purchase agreement first before they went to another lot to get it. The customer service was disappointing and I have no plans to return. read more

We were in need of assistance and was helped by Vannak from the business office. She was professional and addressed our issues swiftly.

Typical scumbag car sales tactics, advertising a base price with hypothetical discounts impossible to actually get, on top of also forcing an extra $3K worthless upsell package as mandatory because it's "already installed" and justify it by saying lots of dealers also pull the same scam. These people have no shame, take your business elsewhere read more

Always a great experience here. The service team is consistently friendly, professional, and ready to help. Unlike some other places, they don't try to sell you every possible service under the sun -- they focus on what's actually needed to keep your car running well. It's refreshing to deal with a service department that values honesty and customer trust. I really appreciate their straightforward approach and the peace of mind that comes with knowing my car is in good hands. Highly recommend! read more

this dealership is the worst!! Lack of communication and services are ALWAYS more than 4 hours!!! This is my 5th and last visit since I moved out to Corona.. I will drive extra miles to avoid this dealership and their incompetence. Please DO NOT visit this dealership unless you love having your time wasted and receiving sub par services read more

This dealership deserves negative Stars. They are not honest and are in business for the money. I went down because my check engine light was on with my Palisade. They told me that I needed a new transmission and needed to spend $15,000 for brand new one. They then told me if I wanted to buy a used one it would be 13,000. However when I left they did not provide me a diagnostic report. I didn't think about it until I got home and was doing research on how I could get my car fixed for lesser. They also told me that my transmission was eating up my oil and that I needed to change my oil every 5,000 miles. Additionally the next day they called me and asked me if I wanted to trade in my car for a 2026 model because my car was eligible for trade in. To top it off, the transmission wasn't even the issue I went back and asked them for a diagnostic report and it was never recorded. Go figure. I took my car to another dealership and found out that I actually had an extended Warr ant and the issue was related to the camshaft. Again, these people are scammers do not go to this dealership ever for your car to get a major service run! read more

The worst service experience ever at a dealership! My car indicated that an oil change was due, so I took it in for just its second service with only 13,000 miles on the odometer. This was my first visit to this dealership, and I was surprised at the amount of up-sell on service items. This is not something I have encountered with the dealership I usually go to, and, as I didn't have access to the recommended maintenance schedule, it put me at a disadvantage. The service rep said the car required work that was not covered by the factory warranty, and quoted a price of ~$400. I initially declined everything, but then decided to go with the fuel system treatment. The service rep said that the fuel system treatment had to be combined with a fuel injection service for a total of $120. When the service was completed, I was given the final paperwork, and shown where the car was parked. My mistake, but I was in a hurry to get to another appointment, and didn't check the paperwork before I left. However, as I was driving away, I did notice that the climate control system was making a droning noise that I wasn't aware of before the service. When I got home, I looked over what I had been given. The paperwork stated that an oil change and tire rotation had been done along with the ethanol fuel treatment and (44K) fuel system service. There was no mention of the required service inspections, or any results and observations. About this time, I discovered that just before he gave me the final paperwork, the service rep had sent me a text link to a file described as "multi-point inspection results". The file consisted of two extremely short videos scanning the engine bay and undercarriage without commentary, and six photos. Four of the photos just showed that the tires had almost no tread wear. The other two pictures showed the engine air filter and cabin air filter. The cabin air filter looked like it needed to be replaced. The engine air filter, not so much. These pictures were labeled as needing immediate replacement, at a cost of $253.57. Now that I was at home I had access to a computer, and was able to do a little research. The online cost of a genuine Hyundai filter is $45 for the cabin and $20 for the engine, and they take no more than a few minutes to replace. Which means the dealership was quoting almost $200 for probably less than five minutes labor to install them. I was also able to research the ethanol fuel treatment and 44K fuel system service. Turns out they are both just additives that are poured into the gas tank. The online instructions say that the ethanol treatment is supposed to be poured into a full tank of gas, and the 44K cleaner is supposed to be added to an almost empty tank. So, why does the dealership insist on doing both treatments at the same time? Nobody asked, but my gas tank was about 3/4 full, so I'm not sure if either product will have the full desired effect, and it looks like I paid about $70 over the retail cost of the products to have someone to pour them into the tank. To make it worse, I found out that the Hyundai only recommends using ethanol treatment if top tier gas is not available, - and I always use top tier gas. One of the other items I was told the car needed was an oil treatment. That's not listed in Hyundai's recommended maintenance schedule, and reading online, it seems that it is only necessary to compensate for low quality oil. So now I'm wondering what kind of oil was used. Of all the items the dealership wanted to charge for, only the cabin air filter replacement was actually part of Hyundai's recommended maintenance schedule, so I purchased one and replaced it myself. (The engine air filter was clean and didn't need to be replaced.) That's when I discovered that after the service tech removed the filters to photograph them, he replaced the cabin air filter without shaking off the loose debris, and in the process had dropped a leaf down into the blower wheel. - Hence the humming noise. Luckily, the leaf was lodged in a position where I was just able to reach in and extract it without removing the blower motor. But what a poor way to do business. I have to say that Michael the service rep was very personable and professional, but overall, it was a very disappointing experience. read more

I'd like to start by saying great vibes and energy in the service department and only 2 things it came to my mind when I see people with this kind of attitude one is they're happy where they work and two they have a positive outlook in life Great job read more

CardinaleWay Hyundai - Pre check for routine maintenance - Car Dealers Near Me - Corona, California

On Tuesday, January 19, 2026,my husband and I saw an internet special for a 2025 Hyundai Santa Cruz. On Wednesday, we decided to go to Cardinale Hyundai to see it in person. We walked around the lot for a bit, but didn't locate the truck. On our way into the showroom to seek assistance we were greeted by Frankie Ramos. Frankie assisted us from test driving the truck to the actual agreement to purchase the truck. He was professional, knowledgeable, and most importantly, patient. He didn't pressure us and even offered recommendations that were beneficial to us. Frankie guided us in a way that made for a smooth transaction. Cardinale Way Hyundai is extremely lucky to have a impressive employee to represent them. Kudos!! If you're in the market for a Hyundai, drop by Cardinale Way Hyundai and ask for Frankie Ramos. You won't be disappointed!! And let's not forget Samir, the Finance Manager, whose knowledge and professionalism was just as impressive. He was a joy to work with and he eased our anxiety when it came to signing (what seemed like an eternity) the financial documents. Both of these employees are to commended. read more

LaVelle Wilson was my salesman and sold me the exact car I've been looking for! He is personable, professional and incredibly helpful.

I couldn't have asked for a better/more seamless experience than here at the service department of CardinaleWay Hyundai- from consultation to completion! Mike made sure we felt comfortable & not pressured or rushed into making a decision, he made sure to explain everything in ways that we could understand what was wrong with our vehicle and ran through all possible options for repair. We were stressed beyond belief & this situation came somewhat as a surprise to us being that we had been back and forth with our local mechanic the past few weeks for various issues.. but Mike was able to take that stress off of our hands and make sure that we were taken care of in every possible way (from a rental car to honestly, quick service for what seemed as if it could've taken awhile to repair)! 5 stars isn't enough to praise Mike and everyone on his service department team for their hospitality and efforts. We live out in Fullerton, CA and honestly, this one experience alone was enough to keep us coming back to this location for any future needs. Thanks again Mike!! read more

The wait time is atrocious especially for one service such as an oil change. I wasn't given any updates regarding my car. I normally receive updates and an oil change usually takes about 1hr 30 min but for it to take 2 hr 30 mins to 3 hours is unnecessary. read more

If i could give 0 stars, I would. The incompetency, Rudeness, and lies i encountered at this dealership are beyond being able to be typed. My original review is listed below in the pictures from my first time around with them a few days ago. As of yesterday, They reach out to me again to purchase the same vehicle, the 2018 Nissan Sentra. They make it sound good, We agree to a price. Set a date. I send over my insurance and License. Everything on my end is believed to be set in stone for Wednesday, the day i was going to purchase the vehicle. I had the payment ready paperwork ready everything bc i was told the car was mine. Today, at 12 in the afternoon, the manager decides it's convenient to reach out to me and tell me they decided to sell the vehicle last night/this morning after we confirmed everything and didn't alert me or follow up with me. The only reason i found out was because I called my salesman joey and the manager multiple times. When we call to complain & explain our frustrations to the "Sales manager" he gives me the okey doke & tells me to "post my review and make sure i spell his name right and use his last name". so John here you go, here's your 5 seconds of fame. This dealership is a joke and full of childish, rude little boys with no customer service skill or decorum. The proof is all below. read more

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Beware of this place!!!! It is shady from sales to service. They sell used cars that need repairs. They do phony repairs as well. They recommend repairs that are not needed. They are priced as if they are the best dealership around. Do not service your cars here and DO NOT purchase a USED vehicle here. Listen to all the horrible reviews. I have personally seen with my own 2 eyes the way they speak to customers. The whole organization is a JOKE. And not just the HYUNDAI store. Go down to GENESIS and try and speak to the service manager there. Talk about a person that really does not belong in that seat but really worked hard for the position if you know what i mean. Rude a$s woman. Oh and joyce another example of working hard for it. The ultimate special person in the whole organization is Mr. Aron. What a shell of a man. I mean just look at em. Remember ladies and gentleman. Money moves up. Shet rolls downhill. read more

I bought my Car today and Exsavier was so helpful with helping me find the right car,I appreciate him so much! Scott in financing was also amazing :3 he was so good at explaining all the pricing on everything. 10/10 service you guys! Thank you so much! ^-^ read more

CardinaleWay Hyundai - Car Dealers Near Me - Corona, California

5 stars is simply not enough... SERVICE DEPT: MIKE ...MIKE...MIKE.... remember this name. My parents were in a really tough bind with their Hyundai - no other vehicle to get to and from work in and the car was having real bad engine trouble. Mike was able to quickly identify the problem and a solution, provided a rental car to relieve the stress and pressure of taking car of the issue right away. He hands down, made the situation something solvable, simple to handle, and brought the stress level down to its minimal level. His experience and honesty was so pleasant to work with. Highly recommend, he knows his stuff, and most of all is TRUSTWORTHY!! Owe you big time Mike! read more

I bought a service package and was told that it covered tune ups. However, when I brought it in, the tune up was going to cost me $800 (and I only have 17,000 mikes in my car.). They said only oil changes and tire rotations are covered. Don't get your car serviced here unless you want dishonest people. read more

I was a walk in to view a vehicle I seen online. When I arrive, the vehicle was already purchased. The dealer LaVelle was very helpful. He has kept me updated on a SUV I am looking to purchase. Thank you LaVelle for your outstanding customer service. read more

Updating an old review because this dealership is a con show and they cannot be trusted for anything. Please whatever you do, do not under any circumstances but a car from this specific dealer or take your car in for maintenance. This dealership lies about everything to make a sale and then when you run into issues you will never ever get any response back no matter who you talk to. I've been waiting now over a year to hear back from a gm or manager. That's right over a year. Never once have the reached out. They sell cars with dents in them and promise to fix them later. However, they will refuse to ever do it and never call you back. They lied about maintenance and how often you can bring your vehicle in for a free oil change. Then deny it and say that it's your problem. They will say, oh yeah we will absolutely call you back don't worry, and then you will never hear from them. I had to submit a complaint to Hyundai directly, and a rep told me that they get endless complaints and that they will never honor their word or actually fix something. They are known for lying and that reps recommend people to just go to another dealership rather than deal with them. This comes directly from Hyundai. This location is an absolute joke and the worst car people I have ever come across. STAY FAR AWAY read more

CardinaleWay Hyundai - New Santa Cruz truck and my salesmen Khalil. - Car Dealers Near Me - Corona, California

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had a great experience here! thank you to Juan Ruvalcaba for being honest and efficient with my service !

I am very happy with my experience. A young guy by the name of Joe or Joseph was nice and did not give us any issues. Did not try to hassle me into another car, honored the online price. They were even able to get me a great APR rate than Capitol one. There are no issues with them at all. Thank you to everyone who helped during the process. You made this a remarkable experience. read more

CardinaleWay Hyundai - Car Dealers Near Me - Corona, California

Asked Luis to send real pictures of the vehicle (the ones online were stock car photos) at least 3 times and he responded each time saying he would send them over. He never did. I cancelled my appointment to see the car I was looking at after reading some of the other reviews here. Would rather not give my business to people who don't respect my time. read more

Have taken my cars to Cardinale Way Hyundai in Corona for 5 years. When checking in for service I always request Michael Vance. Always a smile and genuinely happy to deal with customers. Very pleased with Michael. read more

When I was just window shopping for a car, the salesman Exsavier was very informative and helpful when telling me about the different car deals that I should be interested in. He was understanding of my situation and just had good energy. I'll definitely be coming back here when I'm ready to seal the deal. read more

What a bummer. Buyer Beware. This dealership has lied to me, I have taken them to court and I won. I have a judgement for a little over $5000 because the sales team illudes, and flat out lied to me about electric charging. They told me it was free for 3 years and it is not. So sad. So I called and spoke to Aron Martinez that was in court with me and he flat out told me that they don't agree with the court and will not be paying. What a horrible dealer, I truly hope everyone stays away from this place as they will lie and cheat to get business. Then when you do take them to court you have to hunt them down to get your money. So i will be sending the Sherrif department to collect. Just so you all know how it works. When you loose in court and then you appeal because it was the wrong business, then go back to court and loose 100% because you were caught in a lie and even the judge was clear with you that you need to be clear with your customers. Now you have a judgement. I will collect, you don't think I will and you think just ignoring it will work but sadly this does not go away... I can put a lean on your property. LOL.. that might be fun to own a dealership that does not pay 5000.... read more

My review is 50% good and 50% needs work. 3/5 stars is just ok. Heres how to fix it. Transparency, Better communication, timely communication, be detailed in those answers. It's not much to ask. I don't want to change anyone for an answer. I'm a calm cool guy but I have had my patience tried a few times. Give to people straight even if you can't deliver on an exact ETA of completion. Even if you say it's 4 to 6 weeks just reach out to keep people updated. I project manage large projects so this should be easy for this line of work. I won't give a bad review but I can't give a perfect review. New standard operating procedures need to be put in place, revised and enforced. You all can completely turn around everyone's view and all the negative comments could turn to great comments. I want to see you succeed. My family has been a long time customer with at least over 6-7 cars bought from here. I just read through over 20 of the reviews and it seems they all would be legit. I feel there are some good things and bad things with this location. Customer service will either be great or bad bad and never in between. I would say a lot has changed in the last 4 years. I know Aaron and he's a good guy to my whole family. He has helped me out many times and has come through with what he says. His customer service team not so much. I could name drop how everyone works there cause I've seen it first hand. Hopefully you all aren't pissed about my comments and I am still able to bring my car here for service without retaliation. I knows it's not the best idea to send food back to a cook but after multiple times of giving the benefit of the doubt and brush off certain things the negatives start to add up and it's better I bring it ti your attention not to hurt business but give the constructive criticism and hopefully some things change for the better. You all know me already and you know how to get ahold of me if you really need to talk. All the best! read more

I took my car the other day to Juan Ruvalcaba. Im very satisfied with my overall service and how effective. Sometimes going for some work on your car especially as a woman can be overwhelming. Juan was very trustworthy and very knowledgeable. I reccomend this location and go with Juan! read more