Asked for one bid in August 2023 and have since been bombarded by hundreds (yes hundreds) of spam emails from their various email marketing campaigns. Whoever is managing those needs to chill out. I can't imagine that is effective. I did end up buying a Hyundai from another dealership but I will be forever avoiding this one. read more

I was lucky enough to meet Oscar Cantarero while looking for a Tucson on Christmas Eve. He was patient with us while we browsed the inventory and gave us several options to consider before we made our final decision. I hate car shopping because I always feel smothered or pressured, but I lucked out and Oscar was kind, patient, and extremely knowledgeable. I highly recommend asking for Oscar if you are visiting the dealership in Glendora. I had follow up questions a few days later and he answered immediately. If you want great customer service give him a call! I am extremely happy with the entire experience. read more

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I was having issues with my bluetooth. I could hear people but they couldn't hear me. I was told that the diagnostic fee would be $219. If i chose not to have it fixed after they diagnosed it, that i would have to pay the $219. If i chose to have it fixed then i just pay to fix it. They came back and said that they needed to replace the microphone and that it would cost approx $378 (somewhere around that). I told them to go ahead and I had to pay for the part upfront ($158.16). I then took it back to have it fixed once the part came in. I was then told at the end of the day that it didn't work and that they would have to replace the whole unit and that it would cost a couple of THOUSAND dollars. RIDICULOUS! Then yesterday I was talking to a friend that had the same thing happen in his Santa Fe. He told me to just reset it to the factory settings. It took me a little time to figure out how to do that, but i did it and NOW IT WORKS. Your service department should have known to do that BEFORE they did anything else. Instead they made me paid $158.16 for a part I probably didn't need and then tried to get me to pay THOUSANDS of dollars more. Makes one wonder if they just scam people out of their money or if they are just not competent to be doing the job. My household runs on one income (mine). I do not have $158 to be throwing away let alone a couple of THOUSAND. read more

Let's start by saying I was extremely shocked by my experience at this dealer. I have purchased many cars from many makes throughout my life and never felt like this. On August 14th during a work break I called the dealer to ask about a 2023 Elantra N. The salesman I was connected to was Oscar. Like any salesman in almost any industry you got the outgoing, polite personality. Things seem good. After speaking for a while Oscar and I agreed to come view the car in which they only had one in this specific trim and model the following day. Meeting was set for Tuesday August 15 at 1:45pm. I work in construction and this specific day I have as working in west l.a which took me almost 2 hours to get to Glendora. Being excited I left work early, and in my union no work no pay, but thought it be worth it. Once I arrived I called Oscar since the dealership was under construction and wasn't sure where to go, 4 calls later no answer. Here is where things got strange for me. I then called the front desk and they had no idea about my appointment and also to find out that my salesman Oscar did not show up to work this day. What???!!!!!! I was then greeted by another salesman who also didn't know about my appointment. I then explained and asked about the car. He looked around the lot and said "let me go check inside " mind you its like 96 degree out had the wife and kids with me. The sales man then comes out to tell me that the car was sold last night. This is where the level of unprofessional came out. A simple curtesy call would have avoided my loss in money and time for the long drive. Seems Oscar was my friend just to sell the car and didn't have the decency to let me know. The place seemed extremely unorganized in general. Driving away I was extremely upset and disappointed and I had to let management know in case they had no idea how they are being run here. Calling the dealer back I spoke to CURTIS the SALES MANAGER . After explaining he apologized about the situation. We then spoke and he said don't worry I'm a take care of you, he said he would find a car I wanted and work a deal out for the everything. Being open minded I believed him. Well that's the last time I heard of him after he told me he would call me bacK in a few hours. He said he would personally make it right. We'll never receive a call back. The following day a 3rd salesman who I believe was another manager called me to also not know what is going on and was just doing a follow up call to sell a car basically. OSCAR not CURTIS never called me back. I would advice anyone to go to a different dealer if you want real service. I dodge a bullet here at the end of the day. Being a consumer eager to buy a car I have done tons of research on, this sale was basically a slam dunk for them. I have since went to Hyundai of puente hills and what a world of difference. Not only did the salesman OSCAR disappoint but seems leadership is setting that example. TO SAY THE LEAST I GAVE THEM TIME TO REACH OUT BEFORE LEAVING THIS REVIEW BUT I FELT I HAD TO TELL PEOPLE WHAT THEY HAVE TO LOOK FORWARD TO HERE. JORGE read more

Ping really went out his way to find the car with the detail and specifications that I provided during ny first visit. It was as within our budget and most especially, the car had low mileage. Its the third car our family purchased in this location, and the GM made our family felt at home and very welcoming. Danny and Robert made the financial side so smooth and very easy to understand for my 19 years old daughter. read more

Took my car here cus i found out from my regular mechanic that i had a coolant leak, so he said take it back to the dealer since it should still be under warranty, and it was. Aaron said they'd need to keep the car, since part was on back order, but they would give me a loaner. First off, I use a walker, and they gave me this SUV which is harder to get in and out of, and second it was a gas guzzling Hyndai Santa Fe 2022, which only gave me 20-25 mpg compared to my Sonata Hybrid, which can go 40+ mpg. This cost me triple the gas, since most of the time i use 50% electric. After signing papers for the loaner, it took them over an hour to bring my car out so i can get stuff out that i needed for work, which i was late to by over an hour since they took so long. I had to go there every 2 weeks to get a status update on my car. For over a month the part was on back order. Wait another 2 weeks, and service manager Ozzie says they got the part and mechanic is working on it. Silence again for another 2 weeks until i go there again (at which point i'm already fuming) and as i'm ranting to another girl about how livid I am about the wait, Ozzie comes out and says your car is done, i just have to prepare the paper work. This takes about 10 minutes, and when i go back to his office, he already handed the papers to the cashier. Took 1 month and 3 weeks to get my car back to replace a gasket leak. I understand the part was on back order, but during that whole time, not 1 person called to update me or return my calls, hence i had to go there. No apology for the long wait from Ozzie, who is supposed to be the Service Manager. This was such a horrible experience, which is a shame, cus prior to that, all the other service advisors I've dealt with were on it when i had to leave my car. Very disappointing and turns me off to buying another Hyundai in the future. read more

My family and I wanted to jump into leasing an electric vehicle and we heard great things about the 2020 Hyundai Kona EV. When we went to the dealership Will Martinez provided excellent customer service and because of the favorable impression he and the rest of the Glendora Hyundai team made on us we decided to lease this stellar vehicle. Will helped us out with all the incentives and we ended up saving over several thousand dollars not to mention the state incentives that our vehicle is eligible for. I highly recommend working with Will Martinez of Glendtoa Hyundai! read more

CardinaleWay Hyundai - Glendora - 2020 Hyundai Kona EV - Auto Repair Near Me - Glendora, California

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I have always purchased Hyundai: the accent, Elantra, & Sonata . All 100% reliable and kept them all for easy 10 years each , and always purchased dealer parts. My recent visits here have been very positive and i left feeling good and valued as a parts client. The Staff here is great ! I want to acknowledge the parts manager, Mr. Alex, who went out of his way to help me with my purchase. Also, Sal, in Service, provided Superb, Supreme, Service ! I appreciate the staff here. Atten Gen Mfr: Please continue to HIRE more Employees of Alex and Sal's Caliber ! Fred Beard. Covina, CA U.S. Navy VIETNAM Veteran 1973-1978 read more

Let me tell you about the most amazing employee, Greg. Him alone is why I give this dealership 5 stars. He was the most helpful and considerate employee and made buying a car enjoyable in the end :) He kept in contact after leaving the dealership and because of him I came back and bought my beautiful 2023 Santa Fe. My family loves the car and seeing my 3 year old so happy is worth all the car buying time. Please please ask for Greg if you go to this location, he truly cares and will take care of you the best. Thank you Greg read more

Just took my car in yesterday for maintenance and had a few things that needed repair: replacing 2 axels, break light was out and the driver side door wouldn't open. They came back and quoted me over $150 to replace the break light socket, over $1400 to replace the axels and over $700 to fix the door. What really frustrated me what that I took it in to my local mechanic, and also ran a diagnostic on the break lights. Turn out the bulb was just in backwards. It took him 30 seconds to hook up a cable to tell him the socket was working just fine. CardinaleWay's diagnostic was completely wrong. Expensive prices at a dealership are to be expected... but misdiagnosis (intentional or unintentional) are just unacceptable. read more

Aaron Burkhard was our service advisor. I listened to him talk with other customers and he was always calm, polite, and to the point. Like other businesses of types they need more employees, so you will late more than you expect. CardinaleWay has a lot of construction going on, but the service department is alive and well. Jimmy Main read more

I bought a 2023 Hyundai Santa Fe. I needed a car that would be better on gas then my 2017 Jeep Wrangler. I was definitely sad to see the jeep go but they gave me a great price for my trade-in. Pin and Carlos were very helping with showing me all the awesome features of my Santa Fe. Joe the GM came and introduced himself which I thought was totally cool. Never had that happen before. Curtis and Danny the sales managers took great care of me. Jason went over everything that I was signing very thoroughly which I thought was awesome! That contract was crazy long and he spent the time explaining everything that I was initialing and signing. Thanks guys for the great experience! read more

CardinaleWay Hyundai - Glendora - Auto Repair Near Me - Glendora, California

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I went to several dealerships, and this place earned my business. The building was recently built, and the place is clean, uncluttered. The people inside make it shine. If you want a deal, and feel like they treated you as a valued customer, you should come here. Yuri and Miguel were professional and friendly. They will go above and beyond. I am a tough customer, and they won me over! read more

Some of these reviews are ridiculous. Yes, they are short staffed but we are in the middle of a pandemic people!!! Where is your patience?? Aaron was wonderful! Brought my car in at 7:30am and was helped right away. I was provided once he had them. I knew it was going to be kept over night and I even got a call from Aaron at 7:30pm to provide me that update. Aaron was still working 12 hours later trying to get to all of his customers. I can see them working hard and trying their best. I will definitely be bringing my car back. read more

I went there to resolve a recall. you know what they did? They updated the motor control unit so the unexpected acceleration wouldn't happen, Plus they washed my car. read more

My overall experience was pretty awful actually.  In the beginning of August when my car first arrived, I was the one reaching out to the service department for updates.  This continued for about a month until our personal lives took a tragic turn.  After I stopped calling, all communication on what was being done or where they were in the process was very sparce until there was none at all.  It would be nearly two months before I would once again reach out, this is when I started speaking to Allyson Maring.  She first profusely apologized for the lack of communication and stated she had planned to call me but found herself too busy to do so.  I forgave this stating I too had been busy and understood.  It finally seemed I had reached someone who would be taking care of me moving forward. In our next conversation, Allyson told me that all repairs had been completed and paid for by my insurance company and that my signature was all she needed to release my vehicle to me.  Based on that, and due to the low ball offer I received for my car from Miguel in Sales, I made arrangements to sell it to a third party.  A couple days after I set a time and date for the third party to meet me for the sale, Allyson called back to let me know there was still money owed on the repairs after all.  I was obviously shocked by the news and frankly the way she was handling it.  She certainly made it seem more like this was my fault rather than hers.  She acted like I owed her a favor rather than the apologetic and sympathetic tone she should have been taking since after all it was her not me who royally screwed up.  I let her know I wasn't prepared for this and needed to sell the vehicle in order to pay the cost she was asking for.  She mentioned maybe the 3rd party could write the check directly to the business instead of me.  This is where I got the idea to pay with a check instead of a credit card at three additional percent. Today when I showed up with my checkbook to pick up my vehicle, not only was I and my 3rd party made to wait quite awhile but the vehicle wasn't ready as promised. Allyson mentioned she would check to see if the car was washed.  Side note, when the vehicle was finally brought out, it was not at all washed and still had the service writing all over the windshield. She also mentioned that she would have to verify with her manager on whether or not they could accept a check for the repairs.  John, the manager who had been watching most of the interaction from nearby stepped up and stated that the company didn't accept ANY checks.  He stated that was the company policy.  I explained to him that it was Allyson that first mentioned the check idea which made him back peddle and say they could accept a company but not a personal check. When I called him on his obvious error, he got a bit more stern and said he needed to make this clear to me.  Wow, another person in their organization who acts like the customer is in the wrong for simply holding their employees accountable for the things they say.  At this point I had had enough and tossed my debit card down so that I could get out of there.  So to say I had a pretty awful experience over the last 3 months that I had to deal with this company would be an understatement.  This experience came nowhere near my expectations and I never plan to deal with them again. read more

Went for a diagnosis for car shake, didn't take them more then an hour to determine it was a control harness chewed by rodents. Simple enough so i thought they'd cut us a break on the 220$ diagnosis charge given they just had to open the hood. Dealers have a bad reputation as it is when it comes to servicing a vehicle with there inflated prices, and this place lives up to the stereotype. We should have walked away from the start but lesson learned. Update: we checked ourselves and only found rodent droppings but no wiring actually chewed through. If your "on the fence" about doing business here, hopefully this story can help you make a decision. read more

A+ review for the service team. Expected to take much longer but it was relatively fast and recall issues taken care of. Rene went over the top with customer service. Appreciate you. read more

I had an awful experience with a service consultant named Rene. He was unprofessional and very disrespectful. I would never recommend his services. read more

Iris helped us buy a new car and was very helpful and personable. Went out of her way to take care of us. Good car buying experience made better by Iris. Thanks! read more

This is the second vehicle we have purchased from CardinaleWay Hyundai- Glendora within a year. They really have top notch service from sales, sales manages, financing, and the staff that prepared our car to take home. We had gone to another dealership that was close to our home but they were nothing but rude, unresponsive and trash talked the other dealerships. Going the extra miles to CardinaleWay Hyundai in Glendora was so worth it! I couldn't say enough good things about this location/business. They make the customers feel #1! read more

I decided to give CardinaleWay a second chance. The customer service I received from Aaron my service advisor was excellent. He was friendly and explained to me the service that I needed for my car and how long that service would take. When my car was ready, Aaron found me and let me know that my car would be ready in a few minutes that they were washing it He let me know about my car's condition. Which was a nice touch. I went to the cashier's office and paid my bill. The cashier was friendly and had her mask on. Yes read more

We purchased an IONIQ 5 and the customer service was EXCELLENT! The General Manager, Michael Erickson, was super friendly, honest, and professional. You can tell that he emphasizes customer focus with his sales team. We really liked how they were open about what they could and could not do in putting together the deal. Compared to the other Hyundai dealerships we have visited, this was a very positive experience. We highly recommend CardinaleWay in GLENDORA . read more

"Save yourself a headache.Don't follow my path" I sent an email to get information on the 2022 Ioniq Plug-in SEL and Joe Delgado (General Manager)reached out and provided the answers to my questions. But when we came for test drive on next day a car is not ready and damaged (door frame sticker decal was peeled and windshield need to be replace ) .At first he was so nice and promised will take care within couple days,so we agreed to buy it.But after that it is totally different from what he said.It is a week now but the car is still not ready.The car delivery day is keeping changed whenever we contacted him .I would not recommend to anyone to buy any car from here read more

Terrible service. Brought my vehicle there for repair after Hyundai USA scheduled an appointment on my heal and told me to bring it there. It sat there for days, in the sun and exposed to the elements without anyone even looking at it. I finally came and picked it up after several days, not repaired (not even looked at to assess what the issue was) and brought it to another dealership. No one even bothered to proactively call or communicate that it would be at least a week before they would look it until I came to pick it up. Not a good experience at all. read more

I am so VERY happy with the service I received at Cardinale Way Hyundai!! The service department personnel were so friendly and welcoming and very professional! Even though it was my first service appointment with them they made me feel right at home. When I called for my first oil change service, they asked me what day and time I would prefer and believe it or not, I had an appointment the very next day! The service was finished 15 minutes before the time they quoted, they covered my car seat with plastic, and even washed my car! I spoke with a gentleman in the parts department and he readily answered all my questions and quickly gave me a very fair quote for the cost of the floor mats in which I was interested. The store itself has recently been remodeled and is very attractive and spacious. The waiting area has comfortable seating and snacks, water, coffee, and tea are available - no charge! I can confidently recommend Cardinale Way Glendora Hyundai! Thank you, Hyundai Glendora! Laurie H. read more

One of the biggest mistakes I've made was getting two cars from this dealership. The moment I left the lot, I was on my own. No call backs when I had issues or no one to answer general questions. Finally months later, I'm still not able to get a hold of the "service manager" in which the operator insisted on trying to get me to deal with my car problems elsewhere and to not call back. I hope people make a better choice and visit another Hyundai. Poor management!! read more

Incompetent People in Service Dept & Parts Dept. He said , She said, Transfers line, and then hangup. When asked about parts only their techs know, and Service can't get a straight answer. Hyundai is Horrible and the Reviews on online Forums are Right. They avoid helping you at all cost. Trading in the car somewhere else. read more

Joe, a manager at this dealership, said I could drive the Ioniq 5N if I filled out a credit application first, which I did. I confirmed everything was in order before arriving at the dealership, 1.5 hours away. When I arrived at the dealership, I was told I could not test drive it in case I hit a curb or added "unnecessary miles" to the car. I was able to drive in the car with Joe and another sales person, Yulli. Nice car, no credibility on sales. read more

My experience on this dealership was a horrible one. I see good reviews for them & I am really happy for everyone that had a completely different experience than mine. I don't take given 1 star lightly , but customers should know what they are getting into. My experience was few months ago I waited before I wrote the review. I have not walked in to a dealer for the last 15 years before having a number confirmed. so many cars purchased & no experience like this before. I did have numbers confirmed on an email, reconfirmed the discounts I qualify for to make sure there is no misunderstanding. See the picture for the email confirmation of the discount We were shopping for 2019 & I asked them to send the window sticker every other dealer would like email me the sticker. They took a picture. The picture looked odd, it was taken in an angle to cut the year out. checked the VIN number thinking something is odd the car was 2018. To me I am OK with buying the 2018 the price was good, I thought they are just being slick. At that point I should have just not gone a step further. A good dealer will let you know form the start that they are given us numbers for a 2018. We got there & red flag #1 the person I have been emailed came & said I only handle emails & handed me off (left the dealer) to 2 sales people didn't think too much of it, but later it is clear why the person on emails didn't stay. as their promised on paper went away. Red flag #2 the battery of the car was dead. They said it was normal. Oh well we went for a test drive after jumping the car. Red flag # 3 when asking about some featured like Break assist we were told no car comes with it only cars like Tesla has it. My 16 year old knew more about the car since it was for her. But oh well again, we know about the car . Something just always smelled a little fishy since the time we walked in to dealership, but a car is the car, we are buying a Hyundai . Confirmed they will change the battery. Talked with the manager, I said I won't buy a car with dead battery & they knew we came from far. What if we stop on the road back home. They said sure we will change the battery. My mistake #1 I filled up the credit app without final numbers on paper at the dealership. It never crossed my mind that; They will confirm one price on email and change it. I have bought cars for so many years never happened before after confirmation of price they change it. I thought the days of dealers acting like that was way behind us. While I was waiting, I asked one of the sales guys about the battery, They said. They are not changing it. No one ever told me about this, I was the only person there as a customer. When I asked the manager, He said why don't you go to your local dealer & change it there. after they promised me they will change it & no one tells me till I ask. I think managers name was Sam not 100% sure but he was saying "I promise if I can go to service area I swear I will change the battery I can't as it is locked." Just promises & looking like he tried so hard to get a technician. My gut tells me he never even called anyone, just do the deal & send me on my way. (It was evening time.) Well again, I am so upset but the price is good what do you do? Drove for a while to get there ( they know this & that must be the usual game plan ) The salesman says "let me go over the number for you" & I am thinking Tax license & the discount they talked about just disappeared a lot less than the $5750 they said on an email. As I was walking away & telling them how I felt & not only they are not giving me the discount sending me off with dead battery. I was told "we will change the battery for you right away" The salesman and another manager was telling us they will do it. personally will do it. We'll all the promises & I swear I cannot go back to that area clearly was a lie. Happy to say I had back up plan at another dealer further away from my house in Ontario & they did all they promised & beyond got a 2019 for the same price Glendora tried to sell me 2018. read more

CardinaleWay Hyundai - Glendora - Auto Repair Near Me - Glendora, California

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My service advisor, Dominic Vettraino, is the most unprofessional person I've ever had the displeasure to come across. Upon driving my car to the mechanic, he calls my car "a piece of crap". Why would someone who works at a HYUNDAI dealership say that a Hyundai car, 2017 no less, is a piece of crap? That's completely out of line and unacceptable. He then proceeds to insult the color I painted my car. Dominic can be heard saying, "What an ugly color, why would you waste your money on this color, it's even more of a piece of crap" while he laughs with the mechanic. Not only this, but the mechanic didn't even know what the button on the door handle is for. (The reason I brought my car in). Dominic had to clarify to him that the button on the handle does indeed lock and unlock the car. How does a mechanic working for at a Hyundai dealership for Hyundai cars not even know this feature? Ultimately, the incompetence led to them misdiagnosing the issue on my car. They said the issue for my door handle button not working is because I painted my car. You mean the paint that I did 5 years ago that's never caused an issue on the door handle until now? Unbelievable that I paid $220 for this diagnosis and was quoted another almost $200 to fix. In addition to all of this, the mechanic also slammed my car door over 10 times. What did this do to help other with the issue other than possibly damaging my hinges? Does he not know the button only works when the car is turned off first? All this was recorded on my dash cam. On top of this, I dropped my car off at 9am and had to call to check on my status because it was already past 4pm. Of course Dominic "was just looking at my paperwork" and the car is now ready. I'm curious why I was assigned a P5 priority if I was never even asked the urgency? Was it because I took an Uber home instead of waiting in the guest lounge? There was literally no one else in the lounge when I came back to pick up my car. I've been coming to this dealership over the past 5 years and I can no longer trust this place to properly take care of my car due to the malicious insults from the service advisor and the incompetence of the mechanic. I ended up taking my car to another shop and they said the door handle issue was a common problem with my car. Great job, CardinaleWay Hyundai. If you get Dominic as your advisor, ask for someone else. read more

Purchased a car here and while the sales people as anyone would expect seemed a little shady. After driving the car and settling on buying it with the salesperson another salesperson came up asking for the keys and took another customer on a test drive in the same vehicle. Then it was comical watching the 2 salesmen try to beat each other to the sale. It felt like a bad game show. The original offer vame back with well over $5000 of extras included. After the sales manager got involved things went smoothly from their and most of the fees were negotiated out even after the original salesperson tried to force tge sale mentioning the other customer waiting to buy the car. That alone felt sketchy. Other employees were outstanding. Ray in service was the one who did the certified check and even took the time to answer my mechanical questions. Great customer service. Alex in parts went above and beyond. I purchased batteries for the key fobs and he went above and beyond to help me replace them when I couldn't figure it out. Alex and Ray should be commended for their exemplary customer service and representation of the company. The experience with them alone will be a deciding factor in using this dealership to service my vehicle. read more

Christian Butler and his team were very sufficient and efficient in helping my dad get his car. It was very fast and detailed. I would totally recommend going here. They were very knowledgeable, hospitable and treated you like family. Update: Bobby the finance manager was very great! And my dad is really enjoying it he loves it! read more

CardinaleWay Hyundai - Glendora - Auto Repair Near Me - Glendora, California

I was told by phone representative "good luck" finding Hyundai not above MSRP (they were offering all new cars at $5k above MSRP). Long story short - I found a Hyundai in SoCal for MSRP with an honest dealership who is not Condescending read more

Reading some of the recent reviews had me second guessing going back for some service. I arrived and I was helped very quickly. I spoke with the service rep and he was very straight to point which I really enjoyed. He valued my time and got me in and out very quickly. My service was done almost exactly when he said it would be done which is another huge plus. Overall experience was very positive but the mechanic did not reset my service interval in my car but it's a quick fix.I drive from Chino for the service and pass several other dealerships and countless mechanics for the excellent service they provide. I will definitely be back in the future! read more

I would NOT recommend the Service Dept. Look at the reviews and you will find a theme, especially with Aaron. Lack of knowledge of Hyundai business model, customer service and basic common sense are missing with Aaron and Domenic. Took my car for a repairs and these two guys refuted the recall, refused to go to Hyundai's corporate website and were probably the worst customer service reps one could experience. Other reviews report the same. Friends say don't shop the dealers in Glendora....must be a trend here. Shop elsewhere unless corporate makes some personnel changes or at least have employees attend training. Think of your brand. read more

I went in for an oil change about 4 months ago and was out within an hour. Right away they were helpful and friendly. Today I went in again for an oil change , my appointment was at 10am and right away Chris who helped me wasn't friendly at all. I did have recall and he said that my car wouldn't be ready until 1pm. Didn't even offer to get me an uber and didn't even ask if someone would be picking me up. I walked to Robeks to get a drink, good thing my sister lives near by and came to pick me up. The cashier girl who I wish I would have gotten her name was thee most unfriendliest person ever and very rude, she acted like I was bother and she came across like she basically hated her job and life. Also when I got to my car there was a piece of the panel that wasn't even put back. Did not have a good experience this time. I'll go back to Ontario Hyundai for my service next time. read more

CardinaleWay Hyundai - Glendora - Was just left there and they didn't even bother to put it back. - Auto Repair Near Me - Glendora, California

"ABSOLUTELY HORRIBLE" at best! These incompetent knuckleheads are clueless when it comes to engine repair! I repeat, the service dept. are clueless or perhaps trained to milk consumers of their money before getting to the root of the problem which then makes them highly trained milkmen/women! Our engine troubles have not been resolved & their instructions to drive our smoking vehicle to clear out any oil residue for a 1000 miles is "IDIOTIC" & a clear indication they have no idea what's going on with the engine. Perhaps a simple online research of bluish white smoke coming out of exhaust will give them a 100% better inclination of how to resolve the issue! I am certainly not driving a "profusely" smoking vehicle that is pouring harmful polluting hydrocarbons into the air & get a ticket for an "Excessive Smoking/Polluting" vehicle. Is Hyundai going to pay for that violation? I am so very disappointed much less angry for such incompetent service & knowledge of their vehicles/engines! To pour fuel on the fire; this Service Dept is the worst ever I've experienced at any form of business. They don't answer their calls they don't return calls, the Service Mgr. never calls back when left a msg. & never calls with an update of your vehicle that's been sitting in their shop for four days for a simple oil flush & Efi cleaning; WOW!! Totally unacceptable & appalling. Nevertheless, I will be posting this all over social media as well as sharing this horrible encounter with family/friends/neighbors/co-workers etc. DO NOT USE THIS DEALERSHIPS SVC. DEPT. STAY AWAY FROM THERE & GO TO A QUALIFIED/CERTIFIED AUTOMOBILE SERVICE SHOP WHO ARE FAR MORE QUALIFIED & KNOWLEDGEABLE OF ENGINE REPAIRS. read more

Buyer beware Buyer beware!!!!! Do not buy a car or service your car here. Paint falling off the car. Known issue, dealer does nothing but give you the runaround. Over 3 months trying to get approved the repaint simple process. This is the second part of the car requiring it. Last year it was the hood this year the roof. Service manager put you on hold for 20mins+ then hang up. Left several messages for the GM over the last 3 months. Not one call back. I hate writing reviews but enough is enough. Like I said i would not buy anything or give them any business. read more

We just leased a 2020 Santa Fe SEL 2.0T Jessica was our rep and she was amazing!! She was very patient and knowledgeable. They really worked with our budget and helped us to get into the car we really wanted! 5 stars all the way! read more

CardinaleWay Hyundai - Glendora - Our car :) - Auto Repair Near Me - Glendora, California