It's been a while for me to write a review but this place needs to shine. I was looking to buy a…read morecar since I was in a "HIT AND RUN" accident. I had to rent a car for a week and I need to get a new car before I return the rental.We were thinking of buying a brand new car but the prices & the monthly payment are way too high,so & me and the "BOSS" aka wife had to check out a 2nd hand car 1st before we make a decision to buy an expensive purchase.Then my wife came across to this place,which is not too far away from our house.She found a nice looking Honda Accord that is available for us to see.So we went to see it,the owner "EHAB" and his "right hand" LUIS were very nice and friendly.They let us check out the car.Let us test drove the car...Let us take it to our "MECHANIC"!!!Even our mechanic said that it's an amazing car.The only issue with the car "was " (The Fantastic Duo already took care of it,I meant the Horizon Auto sales owner and Luis)the headlights but aside from that, it's in perfect condition.Our mechanic said "buy the car .And we did.Signing the paperwork didn't take a long time....He got us a good deal on the headlights and installed it for us for free.So if you're looking for a great, affordable used car,just go to this place.You won't be disappointed.Just look for EHAB OR LUIS.They are the BEST!!!

Meet Emily, I found her at Horizon Auto Sales. This is the second car my family has bought here.The…read moreowner, Ehab, is the real deal, No BS, Honest, nice. Luis is just a very nice hard working young man who let me test drive 2 cars. Thank you Horizon Auto Sales for making my day worth waking up for!

5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

I would highly recommend if you need any car detailing. I had my headlights restored, they were…read morequick in communicating and friendly. The service was excellent, came to my place to do the job and the technician Ivan did a wonderful job. I am very happy with my restored headlights!

Nick was great, he gave me great deal on a used Prius…read more Highly recommended, ask for nick when you come in. 10 star dealership Thank you

Very positive experience from beginning to end. Quick to respond to my email inquiry about the…read moreavailability of a car. Very warm welcome from a family business upon arrival. Worked hard to get me a great deal on the car I wanted with financing that worked within my budget and made the paperwork easy to understand. Overall a positive experience. I would recommend them highly for any car purchase.

Excellent service quick and easy very attentive and welcoming…read more Nancy L was amazing This was my 2nd purchase

RUN RUN RUN! I would give this a negative rating if I could. I've never had a worse experience…read moreshopping for cars. Any normal dealer or mechanic will tell you to really drive a car, to test the brakes and to feel it accelerate and LISTEN to acceleration and turns, but this salesperson (can you really call someone a salesperson if they are terrible at sale?) insisted on keeping the AC on and was incredibly, shockingly rude. I would never buy a car from Rigo/Rico, let alone a toothpick. What a waste of time. Go elsewhere, I implore you. Oh, and the car accelerated like shit.

I can't say enough good things about Joseph (Service Deparment) - I ran into an issue with my…read morerecently purchased vehicle, and from the very beginning he treated me with respect, kept me updated, and made sure I was taken care of every step of the way. Instead of passing me off or making me feel like just another customer, Joseph genuinely cared about finding a solution. He was honest, professional, responsive, and followed through on everything he said he would do. That's becoming harder and harder to find these days. Customer service like his is the reason people come back. If you're buying a vehicle or need help after the sale, I highly recommend asking for Joseph. He turned a stressful situation into a positive experience, and I truly appreciate everything he did for me. Thank you again, Joseph. You earned a customer for life.

Dear Toyota manager,…read more I am writing to formally lodge a complaint regarding the poor service I received at your location, specifically concerning the manager, Adriana M. This has been my worst experience at a Toyota dealership. My 2025 RAV4 is under warranty until November 2026, which was confirmed by Toyota of Orange and includes ToyotaCare bumper-to-bumper service. In November 2025, a tire was patched when it should have been completely replaced, and it has finally deteriorated. During my recent visit, Adriana M. refused to provide a new tire under this warranty. Because I needed my vehicle to drive to Palm Springs for work, I was forced to purchase a new tire out of pocket. I request full reimbursement for this expense. Furthermore, due to this poor service, I will not be using your location in the future despite its convenient proximity. I also intend to purchase another vehicle for my son soon and will be taking my business to Toyota of Orange instead. I expect a prompt resolution to this matter and look forward to hearing from management regarding my reimbursement. I also hope Toyota Corporate will review this matter. Sincerely, Adelina Carmen Hernandez

I recently had a great experience with Action Auto and wanted to share…read more My Honda CR-Z driver-side door handle mechanism stopped working (apparently a common issue with these cars). I had already purchased an OEM replacement handle from an authorized Honda parts dealer, and initially planned to have the dealership install it. However, the dealership quoted me a very high labor cost and required me to leave my car overnight due to their busy schedule. After doing some research, I found Action Auto in Cypress and spoke with Mark. From the very first phone call, Mark was friendly, professional, and transparent. Best of all, his quote was about half the price of what the dealership wanted to charge. The convenience was a huge bonus. They told me I could bring my car in anytime between 8am-5pm (and even Sundays 8am-3pm). I dropped off my car at 8:30am, and it was ready by lunchtime the same day. On top of that, they even offered a complimentary shuttle ride home--something the dealership no longer provides. The entire experience was smooth and stress-free. Mark's customer service was outstanding both over the phone and in person. The shop itself was clean and well-organized, and I noticed several repeat customers while I was there, which says a lot about their reputation. Most importantly, my door handle works perfectly now--just like when I first bought the car. I'll definitely be coming back to Action Auto for future repairs. Thank you, Mark, for making this such an easy and positive experience!

We have been taking our car to Action Auto for over a year, and honestly, this is how every shop…read moreshould operate. No upselling, no runaround, no "don't call us, we'll call you" and disappear. Just straight-up honest work and clear communication. They break everything down in a way that actually makes sense, they get the job done quickly, and they don't make me feel like I am getting taken for a ride (which can be rare nowadays). If you're tired of guessing whether you can trust your mechanic, this is the spot.

On one of the hottest days of August, we were greeted by Robert V. And E.J who both welcomed us in…read morewith open arms and made my wife's car shopping experience Simple, Easy and Relaxed. From getting pre-approved days prior to our visit and having Robert and E.J reserve vehicles for us to test drive to the end of the night where my wife completed her paperwork, it was a smooth 10/10 process. Robert helped answer all of my wife's questions in regards to costs, payments and maintenance. On the other hand EJ helped put her in the right car by giving information on each vehicle we wanted to know about, giving his recommendations and being eager to help in anyway even after having his long 14hr day . To both of these gentleman, thank you for treating us with kindness and respect, and we hope that many others come share the same experience with you here at Norm Reeves Cerritos.

Everyone was very professional, friendly, and helpful. They did a great job fixing my car. Special…read morethanks to Manny for his excellent service and professionalism. Highly recommended!

I got a great deal on my car and couldn't be happier with my purchase! Alex Nam was incredibly…read moreknowledgeable about the vehicle and made the entire process easy and comfortable. Alex and general sales manager Ali was very friendly, professional, and helpful throughout the whole experience. I highly recommend Alex Nam if you're looking for a great car buying experience!

We all know the stereotype: you negotiate a price over the phone, drive all the way to the…read moredealership, and suddenly you're hit with thousands in mandatory "dealer add-ons." I explicitly told my sales rep, Robert, upfront exactly what car and price I wanted, and that I wouldn't tolerate any hidden fees. Robert was an absolute professional. He was completely honest that there were add-ons, but made it clear they were 100% optional and that the online price was actually the price of the car. When I arrived, everything was exactly as promised. I test-drove the car, negotiated a bit more, and walked out with a fantastic deal. Massive shoutout to the entire team--Robert, Ryan in finance, and Ali (the General Sales Manager). They were completely upfront, played absolutely zero games, and made the whole process seamless. I 100% recommend buying from Norm Reeves Genesis!

Tarek was incredibly fast in responding. He reached out within 5min of sending the inquiry. As it…read morewas later in the afternoon, we scheduled a meet time first thing on Saturday morning. After arriving on time, he evaluated my car and we came to an agreement on an AMAZING cash offer. He made everything so easy and pleasant. Cannot recommend him enough! Thank you so much for everything! I wish you all the best!

Went thru yelp to sell my mother's old car and my inbox was flooded with different offers…read more They are one of the few that had a competitive offer. They came in to check the car and negotiated the price fairly quickly and I'm happy with their offer overall. Highly recommended if you're looking to sell your car!

He help my mom get a car after a frustrating car dealership experience. I would recommend him…read more10/10. The process was very smooth and she is very happy with her new car.

Michael Martinez made purchasing a brand new car easy and exciting! He went above & beyond to find…read moremy husband & I the car we were looking for. We had high expectations and he delivered!! Getting the car from when we first texted him to the car being at our doorstep was smooth sailing! Also there was no dealership hassles. All business done directly through him which in turn, saved us money & time! My husband Timmy & myself recommend going to Michael Martinez @ Universal Auto Leasing & Sales for your car needs!