BAD, WORST customer service I've ever experienced. Very disappointed. They make you wait for hours with no clear communication or updates. Completely unprofessional. I would not recommend this company to anyone. Do yourself a favor and look for a different towing company. If you go to google and see there responds to other customers you can see they never take responsibility always blaming others of disrespect..which they are the one who disrespects and not doing their job. P.s You guys need to learn how to give better service and not be disrespectful when people are waiting for your service. If you dont like your job dont do it. read more

Extremely unprofessional and retaliatory service. I was quoted approximately one hour for service, which turned into over three hours. Throughout that time, I repeatedly contacted the owner for updates and was told "10 more minutes" multiple times, which was clearly inaccurate. When I called again after more than 40 minutes of repeated delays, instead of providing a clear explanation or taking responsibility, the owner blamed me for calling and became hostile. Shortly after, he contacted AAA and filed a report that resulted in me being blocked from receiving any roadside assistance for the remainder of the day. This was retaliation for simply requesting accurate information after excessive delays. There was no abuse or misconduct on my part--only repeated attempts to get a truthful estimate. The lack of professionalism, transparency, and accountability was alarming. Based on my experience and the pattern reflected in other reviews, I strongly recommend avoiding this company. AAA should seriously reconsider working with providers who treat customers this way. read more

I needed my car transported--not broken down, just moved from one location to another--and this tow company absolutely exceeded my expectations. From the moment I called, the staff was friendly, professional, and clearly experienced. It's rare to find a company that treats a simple transport job with the same attention and respect as an emergency tow, but they did just that. If you need a vehicle moved safely and smoothly, I can't recommend them enough! read more

Had a great experience with CarGeeks. I was stuck and stressed, but they showed up quickly and handled everything professionally. The driver was friendly, careful with my car, and explained what was going on instead of rushing through it. Pricing was fair and there were no surprises. If you ever need a tow, I'd definitely recommend CarGeeks -- reliable, efficient, and actually cares about their customers. read more

Inconsiderate and rude. Parked to offload a vehicle to auto repair shop next to my office. Had PLENTY of room to park without blocking any parked cars. He was stopped directly in front of my car when went to leave work. Instead of finishing his offloading, he just looked at me sitting in my car and disappeared into the shop. He said nothing when he came out and took his time finishing his drop off. Can't believe this is a AAA tow service! read more

It was 100 miles away from my home. Knowledgeable drivers. It made a bad day bearable. Would highly recommend them.

CarGeeks was sent to me by AAA.. and now I use them for all my towing needs. Jose and Marc have been very careful with my cars and I can trust them to get it picked up and delivered without any hiccups. They are very careful at making sure nothing gets dirty or scratched and send updates on their progress. Highly recommended! A+ company and A+++ employees read more

CarGeeks Towing & Roadside - Roadside Assistance Near Me

I'm happy for the service they provide,,very cool driver and great experience with them.

I shall say 5 stars or more for the friendly driver Jose aka "Joe Mater". He was an Angel that gave a helping hand with my dilemma that i was in for a few days. (Screw the other 2 towing companies). Like what Jose quoted me that day, if you are willing to work you get the job very easy and quickly in no time. He really valued great customer service and respect for me as a customer and assist me with outstanding professionalism. Glad I met you My Man! God Bless you and the company you work with. Cheers to 10 years and more to come to make more clients happy and satisfied with your positive vibes! read more

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BEWARE ! ! ! BAD SERVICE ! ! ! Last November 2024, they towed my motorcycle and got into an accident and damaged my motorcycle. Agreed to get a damaged quote and assured me that they will take care of it, all lies. It's been 3 months and no one contacted me yet. Keep calling them every week and they just keep on promising. read more

Time frame was originally set to 25-30 mins out. Someone called me and said it's realistically going to be 2 hours. I let them know if I had no other choice, then I would wait. They were supposed to arrive at 1:21. No call or text so I reached out and got an updated time frame to 3:21. TWO HOURS MORE. I had to reach out to them, they didn't give me an update until I did. Waste of time. read more

I'm going to keep it sweet and short!! Norvan, owner of Cargeeks towing, went above and beyond for me after other towing companies couldn't tow my car due to complicated situation. They are so professional and their communication skills are just at another level just to make sure we know what's going on step by step. Thank you Norvan and ur amazing team!! You guys ROCK!! Highly recommend Cargeeks, pulling for all your tow needs! read more

They were willing to grab my car on top of a mountain! These guys are stand up! Very communicative and personable! Very happy!

MARK! mark went above and beyond, not only did he have a great attitude he even parked my car on the driveway for me after towing it to my home. Great service! read more

CarGeeks Towing & Roadside - Roadside Assistance Near Me

Absolutely delighted with the exceptional service provided by the towing team. Brandon, the driver, displayed remarkable professionalism and was incredibly helpful throughout the entire process. read more

Dang nearly ran me off the road!! The tow truck driver had no consideration for drivers on the road. Was driving super fast on the freeway even though the tow truck was towing a car at the moment. Had no consideration for drivers merging onto the freeway either. (.9943H3.) read more

Marc is the man! He totally saved my butt the other day when I had a flat. He was fast, nice, and super reliable! 10/10!

If you're ever in need of roadside assistance, go with Car geeks. I typically don't share reviews but after being assisted by Daniel, I had to. Car needed to be towed about fifty miles away and he made the entire process smooth/stress-free. Daniel was friendly and informative when he did not have to be. Having a car go down and need towing, early in the morning at that, usually leaves me in pain, this time however I was left with a smile. Good looking out, Daniel... read more

Great service! Got into an accident and had to get my car towed from San Fernando to Bakersfield. The driver Marcos, was calm and collected while driving. Felt like my car was in good hands during the long drive back. read more

On March 26th my son and friend were about 60+ miles from home when a tire blew and needed to be towed home. We spent ALL DAY dealing with AAA (13 calls) while my son waited close to 5 hours. Every tow company refused the call or canceled. My son and friend had to get back to college so they ended up taking the last train and I had to make the 2 hour trek not knowing of anyone would even show up. I was in a dark and sketchy area for about 5 minutes when I saw the tow truck. Out came the kindest, warmest, sweetest man apologizing for making me wait. He got the car loaded on the truck, gave me a huge hug and I met him 2 hours later at my house. I've never experienced such amazing customer service before. Especially in today's world where customer service is a thing of the past! DANIEL you are amazing! One of the most Positive persons I've ever met. Your company is so lucky to have you. You spoke so highly of your boss who treats his employees so well and it shows! Who knew that after dealing ALL DAY having a really CRAPPY EXPERIENCE that my night and experience would end on a good note. THANKS DANIEL!!!!!!!!!!! read more

I was on my way to a friends house on a very cold night. I noticed my tie was very low and I tried to put air. By the time I reached a gas station it was completely flat and there was a nail! I had no spare! Thankfully I remembered that I had passed a towing company and I looked up the info and called. Daniel got there so fast and towed my car home. He was so efficient and polite. He answered all my questions and even gave me tips for future reference! read more

I'll give them a 2 star for efforts, aaa dispatched a different company and these guys showed up. Idk how they do it to get your info but its concerning. BEWARE! read more

If you want their drivers to come to you and tell you to f**k off, then by all means, please use them. We were waiting for the tow via AAA and according to the driver, who knew the description of our car, says we didn't pick up his call. So when he got to us, he said we can go f ourselves! Do not use this company!!!!!! read more

So I as everyone else used AAA to request a tow. Spoke to dispatch at the company he informed my tow was en route. When the drive shows up, he parked in front of my car and waited. I flashed my lights and got out of the car. He got out of the truck and started yelling at me about why I didn't answer a phone call? Which I never got, but I told the tow truck that I was the person who requested it, obviously it matches the AAA request and make/model of car. He then tells me that I was rude and proceeds to walk away, so I asked him for his name so I could call AAA back. The driver told me to go Fu*k myself and Fu*k AAA he doesn't work for them. Sad world we live in, extremely unprofessional. Just a heads up before you get spoken to like I did. read more

I had put in a request for a tow through AAA and no one responded but at 11:30am Saul called me to pick up my car. He was very polite and did an excellent job of calming me down because I had been waiting on a tow for over two hours. Saul was the only service that called me. I told Saul to cancel my tow. A few minutes later Saul's boss (Norvan) called me and was very helpful and told me he could send his driver and tow my car. So I told him to go ahead and send the tow. I really appreciate the help and kindness of car geeks towing. The customer service was great and the tow truck driver, Saul was great. I wish I could select their company for service through AAA all the time. Excellent company, polite employees a job well done Thank you Barbara Smith read more

I couldn't get any towing service in LA to tow my all Wheel Dr., Taurus SHO down to El Cajon. Daniel at CarGeeks is a lifesaver! He got the car down there safe and sound with no problems whatsoever. I highly recommend him! read more

Daniel or David I forgot his exact name, drove my Jeep from Los Angeles to Oceanside. Very helpful and friendly guy. Give him a raise.

Awesome service, easily the best car towing experience I've had. Car had been overheating and needed to have my vehicle towed 50mi away. I had anticipated a long frustrating drawn-out process, but it was the opposite. Daniel showed up with a smile and a calming disposition, and got the car secured and on the way in no time. He got the car there and of off loaded work zero issues. Again, I had to share--this was easily the best car towing experience I've had. Will aurally be using Cargeeks in the future. read more