UPDATE: Literally as I posted this review, I got a call from Danielle. She offered me a discount…read morefor the disappointment or her time and expertise for the systems I need in place. I am floored by her customer service and true desire to deliver for her clients. I stand by my experience, but stand by even more by Danielle's desire to deliver to her clients.
***
Miss Clutter sends hard-working people to your home to organize things. I was a bit disappointed by the experience, because what I truly needed were systems put in place better than what I already had in place.
The lead organizer did suggest a wonderful fix for an issue I had, so I appreciated and was grateful for her thoughts on the kids' art corner. Really grateful fix with furniture I already had in the home. Wonderful win! But I didn't get any other suggestions or any issue-spotting from the lead, nor suggestions on how to improve flow in the home.
I suppose my own experience with other declutter businesses--like House of Love with Colleen Collins--outshined this one because I am a tired mom who needs someone to lend their mental energy to figure things out for me: how to better organize the kids' clothes, how to create flow for my own clothes and how to create a more peaceful office. Instead, I found myself directing the helpers on what I wanted because they did not have much to add in terms of solutions or issue-spotting.
Even in terms of decluttering, when I asked whether I should get rid of a particular item, the answer was "It is up to you." I know it is up to me, but o need your help. That is why I'm spending thousands of dollars on help: because I am tired and need your advice and help to declutter, and see if I have issues in my home. Danielle said she could see several issues in my home based on the videos I sent her, but I didn't really get any advice on those issues. I suppose that is why it is really helpful having Danielle's input, but she never made it. She said she was going to stop by, but was unable to. I texted her afterwards, and she sent me some entryway products, but that was the extent of her input.
Another pain point was when I needed to declutter the kid bookshelf. The lead suggested I look through it and see what I wanted to get rid of. I had to ask her to remove all the books so that I could go through them one by one, then have them put them back. I know it was the end of the day, but we had at least 30 minutes and I was surprised that I had to request them to remove the items. It's hard to declutter a bookshelf when the books are stacked on the shelf. There were other examples of how I had to ask them to remove all the items so I can make decluttering choices. They did not ask whether I had other kid books/clothes/items in any part of the house, so there might have been items that missed review.
As long as you come into the situation knowing that it might just be people organizing, you'll have a great experience. They make everything look beautiful and clean. I'm a mom of two kids, so the places that only saw things folded and put back will sadly last for a couple of weeks only, but if that is your aim, then you've found the right business. I hate to write a review like this, because the three people worked SO HARD and were so kind. But I felt like I was sold on one product and given another for the same expensive price tag.