Ariana handled the repair of my Lexus ISF. I was especially concerned about paintwork since my car…read morehad completely original paint. Fortunately Ariana was able to repair the fender without needing a repaint, which preserved my original paint. The bumper needed to be replaced but Ariana handled it well, and even had the ceramic coat redone. Resetting the airbag light was really difficult but Ariana kept at it, keeping me and the insurance company up to date. I have recommended Ariana to several friends and will keep recommending them.

Confusing billing and very rude phone calls…read more I had a very frustrating experience with this body shop. My car was repaired here after an accident that was 100% the other driver's fault, and the repair was supposed to be handled through insurance (Progressive). When I picked up my car last year, I already paid the amount they asked for. However, months later they started calling me repeatedly, claiming I still owed additional money. The calls were frequent and the staff was very rude on the phone. The most confusing part is that their own documents show that the remaining balance should actually be paid by the insurance company, not by me. I even sent them the insurance company's explanation, but they kept insisting I should pay. I am attaching the documents they provided. The numbers clearly show the inconsistency. If you plan to repair your car here, be very careful with their billing and communication. My experience with their customer service and billing process was extremely disappointing.

I had a very positive experience with Bob's Bridge Collision. I brought my car in for front fender…read moredamage after receiving significantly higher estimates elsewhere. Boris provided a much more reasonable quote and completed the repair in just 3 days. The fender was replaced, and the finished result looks excellent--clean, well-aligned, and nearly indistinguishable from new. You can see the before and after photos here. Overall, I'm very happy with the quality of the work and the efficiency of the service. I would definitely recommend this shop to others seeking reliable and fairly priced repairs.

Bob wasn't able to do the small dent repair but provided a…read morereferral to Paintless Dent Removal

Once in a blue moon lunar eclipse you come across a business run so well it raises your bar of…read moreexpectations high and deep inside you know you will be coming back. Practically unheard of for an autobody shop! California Collision is one of those unicorns. My only regret is not hearing of them sooner. Reflecting back on my involuntary experience of being the receiving end of a rear-end collision on the freeway, California Collision was the clear stand out. Not only did they get my BMW back on the road like it never happened, they handled it like a concierge would. Take that from a regular business traveler that works in the private equity world. George and Team handled everything in my best interests. They are an honest to goodness family business; the real deal- they all share the same last name. The first thing George did during the drop-off process was insist on giving me a walk-thru tour of the *entire* shop and work area. Other shops hesitate and deflect with these requests but George volunteers it first thing without even being asked. After using the restroom on the way out, there was not a corner I didn't see. Communication and customer service is first class- my calls, messages, and emails were always returned in a timely manner. They dealt with insurance and the car rental. I didn't have to do anything besides provide approvals. The job was done exactly how I wanted and even exceeded expectations. My BMW is older now and I expected aftermarket parts but I ended up coming out with all OEM parts at 0 expense to me. Even my optional factory/ OEM+ M-division performance parts were handled. Color match and fit were factory perfect. George is a perfectionist and personally inspects your vehicle after work is done and only releases back to you after it passes his high expectations. I have never ever ever been spoiled by a body shop like this.

I reached out to George the moment my husband's parked truck got hit in front of our house. The…read moredriver of the other vehicle instantly admitted fault but it didn't make dealing with the insurance companies any easier. We went through our insurance company thinking they would advocate for us and that they would make the process easier. They actually did the opposite. George and Angelina were our contacts at California Collision. They were AMAZING; super responsive, professional yet very personable!! I can't say enough about how great they were while we navigated a stressful repair through our insurance company. They used new Ford OEM parts for the repair vs used or cheap aftermarket parts that didn't fit properly. I never thought our insurance company would try to use the latter but they did. George and Angelina amended a supplement list with them 6 times to fix the truck with the correct/best parts instead of the cheapest. The truck came out beautiful; my husband and I were thrilled with how it looks and handles! The truck looks amazing but it also was mechanically repaired perfectly as well! We are VERY pleased we used California Collision for the repair! They totally go the extra mile for their customers. They even dropped the vehicle off at our house when the repair was complete. Highly recommend!!

Kin was a great and experienced auto body shop owner. He had extensive knowledge of the body work…read moreand able to provide pretty accurate estimation. However, the best part I liked him was his honesty. He would provide all possible hidden issues so that I could prepare myself on the cost side. He was OK to lose business by being honest and I appreciated deeply on this. When the body work was done, everything was perfect but I did notice an issue on the position of driver-side seat and reported back to him. He kindly helped to find the issue that it was manually pushed down (likely when accident happened and I was too nervous and pushed it down without knowing it. He kindly showed me how to correct it. I was 100% happy with his kind and professional services! Not only did he handle all the negotiation with insurance company, he also kindly suggested me to check a chiropractor for potential body injury from accident which helped greatly on my recovery. I would recommend him to anybody I know!

Great service and my car looks like new after!…read more This is my 2nd time with them and the workmanship are great!

My Honda Fit was hit on the side causing the passenger door unable to open. When I brought the car…read morehome, the response was "done by a professional"... says BIL the car guy. I received great service and value from Jesse and his team. Our household will keep ACC in mind. Thank you for taking care of me, Jesse.

Was referred here by Geico after a falling boulder smashed out a window and damaged moulding on my…read morecar. Jesse did a great job coordinating the repairs. He communicated the delivery of parts and scheduled the repairs around my work schedule. I hope I don't have to get body shop work done again, but if I do, I'll come here.

I highly recommend Vanguard for anything auto related. They repaired our Tesla ahead of schedule…read moreand I can't say enough good things about this business and the people.

The paint job is doing great and looks amazing with getting it all the trim and wheels back. Great…read morejob.

I originally took my vehicle to their old Fremont location and waited a few months before writing…read morethis review. I had cosmetic and mechanical work done on my vehicle; and overall, the value of the service provided was excellent. While the panel placement was not perfect, the paint blending to the old panels was flawless: the shop perfectly matched the colors, and I was surprised the shop somewhat replicated the orange peel effect characteristic of an OEM BMW paint job (see PPG Enviracryl clear coat) instead of a boring mirror finish! As for mechanical issues that arose after the initial work, there was a minor oversight after the initial work but the shop was willing to make it right and provided a loaner vehicle in the meantime. Communication between Josiah and I throughout the process was great: he not only was patient to provide repair updates but also was proactive in providing updates when there were supply chain issues. Overall, I am very glad a family friend recommended me to take my vehicle to this shop.

At this place, the customer is always wrong--yes, you read that right, always wrong. Don't even…read morethink about questioning them. The mechanic is impatient and rude, and the owner's son (judging by his age and last name) is combative and impulsive. If you try to clarify a pricing discrepancy, here's how the conversation might go, it certainly went that way for me: Me: This isn't the price I was quoted over the phone. Owner's Son: I go to church, I am an American. Me: What does being an American have to do with this? Are you implying something? Owner's Son: I don't care if you give me a bad review. I have enough business, so I don't care. Me: But the price you're telling me now is different from what I was quoted. Owner's Son: Are you accusing me of effing lying? Get out. Bye. So there you have it. I genuinely hope they improve, but as of now, I wouldn't recommend this place. Actually I changed my mind, although I won't say I hope they go bad, I don't really HAVE TO hope they improve ;)

Went to Eastbay Collision Center in Fremont next to OTR Baseballs academy for a stripped motorcycle…read moreoil drain plug and oil filter. They took care of both without any issues. Everyone was friendly, easy to talk to, and the pricing was fair. Communication was smooth the whole time, and the owner was really nice and helpful. Had a great experience overall. I'm planning to replace my exhaust soon and will definitely be coming back. Highly recommend.

I can not recommend EBC enough. Kyle, Fred and there talented team of professionals did a fantastic…read morejob rebuilding the front end of my 17' accord coupe. The work done and service I received was top notch, I even walked away with some extra money in my pocket. If you are looking for a body shop in the east bay consider EBC. You won't be let down.