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    Castillo Body Shop

    3.8 (17 reviews)
    Closed Closed

    Services - Castillo Body Shop

    Bumper repair

    Auto frame testing

    Rear-end damage

    Castillo Body Shop Photos

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    Tommy T.

    I have to say best body shop every. I took my Infiniti there with a huge dent on the door. They gave me an estimate that was very reasonable compared to other body shops. Some other body shops were quoting me for replacement of the door, but the repair man over that Castillo told me that I don't need to replace the door. To be honest I thought it was a prank or something. I just got my car & I am very pleased with the job they did. Car is back to new & you would never tell it has a dent. Great Job guys!!

    Hanging bottom bumper piece. Pulled over on the side of the highway.

    First of all I would like to just say that I'm not the type of person to be on Yelp writing a review but this was such a terrible experience that I feel like it is important and vital that I come on here and express my feelings towards this shop because I am very upset with the outcome of my car and would hate for this to happen to any one else!!!! I brought my Ford Mustang along with a new bumper to be painted and installed and the end product seemed descent until I drove off. As I was getting onto the freeway I heard something scraping on the bottom of my car, turns out they forgot to drill the plastic bottom of my car that attaches to the bumper which essentially caused it to drag. The "co-owner" of the shop had to come meet me on the freeway to drill my bumper back together. Once I got home I noticed that the fog cover completely fell off and my left blinker was never plugged back in. This is very upsetting because you would think the co-owner of the shop (FRUMER) would be responsible enough to assess the car before releasing it to the customer (me). Instead he refused to take ownership and blamed his workers instead What a shameless coward. I had no choice but to return two days later to get my light reinstalled and the fog light put back in due to the excessive amount of screws that were put onto my bumper- no other shop was willing to touch it. So if you're reading this keep scrolling because the shop is not for you. Like I said, I would hate for this to happen to anyone else.

    AFTER

    GREAT COLLISION REPAIR SHOP! Had three vehicles painted and they did a wonderful job! Highly recommended! A+!!!

    my accord before and after! Like if It never happened :)

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    3 years ago

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    7 years ago

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    3 years ago

    Perfect thank you very nice. Very clean beautiful job guarantee very good. Customer service number one in match color.

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    Ask the Community - Castillo Body Shop

    Review Highlights - Castillo Body Shop

    Lily and her crew are very professional, and I could not be happier with the results.

    Mentioned in 4 reviews

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    Bob's Bridge Collision Center - Geico Collision repair

    Bob's Bridge Collision Center

    (284 reviews)

    5 stars for Bob purely based on honesty, professionalism, kindness and customer service…read more I reached out regarding damage on my salvaged VW CC after a hit-and-run from an unregistered RV. Bob gave me a realistic quote, but more importantly, he took the time to genuinely guide me instead of just trying to sell me on expensive work that didn't make financial sense for my situation. Even though I'm probably not going through the full body shop route, he still went out of his way to explain my options, educate me on the differences between body work vs PDR, referred me to someone he trusted, and even personally vouched for me and texted the guy on my behalf trying to help me out. That level of kindness and authenticity is rare these days. You can tell Bob genuinely cares about people and takes pride in doing things the right way. If I ever needed proper body shop work done in the future, he'd absolutely be one of the first people I'd call. Highly recommend.

    If you want an experience where the body shop damages your vehicle and completely denies any…read moreresponsibility, a constant hassle of them saying your car is complete only for you to find that it's not, and for the timeline to be quadrupled then Bob's Bridge is the shop for you! The biggest problem is that they damaged my vehicle. No question about it. You can see the before and after pics with dates. My car had a small chip in the middle before the service but no chip on the left side. I know they damaged it because how I got the chip that in the first place because I slammed the trunk hard, thus chipping the glass. And this body work included fixing the trunk not able to close properly, so I'm positive they slammed the trunk thus chipping the glass in a different area. After telling Boris about the damage he completely denied responsibility and he has a way of not saying he won't pay for it, but rather pushing that issue to the side and saying we'll let's finish your body job and then maybe we can discuss the damage issue. But when the job was done I said he would need to compensate for the job and he said he's not paying anything. His defense was saying they don't work on glass so it's impossible for them to have caused the issue. But as I mentioned above, the chip likely came from somebody slamming the trunk. Additionally, Boris told me my car was done 6 times (yes, six!!!) when every time it was not. I don't live in Fremont so each time I had to drive to 45+ minutes, or waste money on Uber/Bart just to find out that the car needs to remain in the shop for further work. This is due to their poor craftmanship. You can see in the pics that they wanted me to pick my car up when there was damage on the bumper, poor paint job on the rear tailgate that made it red (they were so cheap on the job that they got aftermarket parts, so I didn't realize that they got a tailgate from a red tesla and painted it grey , which I never agreed to at the beginning of the job), sensors not being reinstalled, and the brake light was not installed correctly. Still, after taking it back 6 times, although most of the redness is gone there are still minor scratches that were never there before the accident. Boris has hung up on my phone calls so despite their "warranty" I'm not even able to go back there again so I'm just going to have to deal with it. The weirdest part about this whole experience was that one of the 6 times they said my car was complete they put on bumpers that had no holes for the sensors. So basically the tesla drove like a normal car without being able to detect what's in front or behind it. I still have no clue why they would do this?!?! Why would you put on the wrong car parts?? I told them to keep it in the shop but they insisted that I take my car because it would take a week for them to get the parts, paint them, put the sensors in, etc etc. Of course this took 2.5 weeks instead of 1 and then he didn't fix the sensor problem so I had to drive out again and wait another week. Ugh. It was such a hassle. And of course Boris was claiming that he had nothing to do with the sensors being a problem that they caused . Really Boris? The sensors were fine before I took it into your shop so please explain that one to me . Lastly, they said this job would take 1.5-2.5 weeks. It took 2 MONTHS. Yes, 2 months. And still my car has scratches and the windshield chip I mentioned. Not to mention I had to pay 100% of the cost up front which is extremely sketchy. Body shops only require 50% up front at most to buy parts. They claim that I had to do that because they gave me a good deal. I don't buy that one bit. Be weary they will also want you to Zelle so you can't dispute the charge!! I disputed the charge but unfortunately lost. I will be taking Bob's Bridge Collision Center to small claims court to recover the cost of them damaging my rear windshield. Avoid this shop at all costs and don't make the mistake that I did. They are liars.

    Michael J's Collision Centers

    Michael J's Collision Centers

    (847 reviews)

    Downtown

    Michael J's Auto Body in San Jose truly stands out as a premier auto repair service. From the…read moremoment I walked in, the welcoming atmosphere and friendly staff set the tone for an exceptional experience. **Quality of Work:** The craftsmanship is top-notch. My vehicle had some significant body damage, and the repair work was flawless. They took the time to ensure every detail was perfect, leaving my car looking as good as new. **Customer Service:** The team was incredibly helpful and communicative throughout the entire process. They kept me updated on the progress of the repairs and answered all my questions with patience and expertise. It's clear they prioritize customer satisfaction. **Timeliness:** The repairs were completed ahead of schedule, which was a pleasant surprise. I appreciated their efficiency without compromising quality. **Pricing:** The pricing was transparent and fair. They provided a detailed estimate upfront, and there were no hidden costs. It felt good to know I was getting quality service without breaking the bank. **Overall Experience:** I highly recommend Michael J's Auto Body for anyone in need of auto body repairs. Their commitment to quality, outstanding customer service, and fair pricing make them a standout choice in San Jose. I will definitely return for any future needs!

    Michael J's Collision Center took the hassle out of a car accident! They had excellent…read morecommunication throughout the entire process. They were punctual, articulate, and very professional. Lee was so easy to work with for the estimate and scheduling. I highly recommend this place!

    Castillo Body Shop - bodyshops - Updated August 2026

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