I contacted Okihime Cleaning Services on 08/30/25 and arranged to have an estimate done on 09/01/25…read moreat 7 pm. 09/01/25 - 7 pm came and went ... and ... no call ... and no show. Awesome customer service Okihime Cleaning Services. I did read several of the (1) star reviews prior to arranging the appointment which more or less stated that the customers either could not get a response from the company or that there was some sort of scheduling issue. I should have listened to my gut and stayed away. This is definitely not a company that I would put my trust in.

Chris was very professional and did a great job with a move out cleaning. Definitely recommend!read more

Tatiana and her team are amazing. I have been using them for a while now and I haven't had any bad…read moreexperiences with her company. She has affordable prices for the great and thorough cleaning they do. I still use her services every two weeks for my home cleaning. Highly recommended !

Extremely disappointed with this company. Booked them for an appointment at the end of November for…read morea cleaning in December and I was just notified that they will not be able to accommodate less than a week before the appointment. What can I can other than unprofessional! Additionally made a site survey appointment which they totally forgot about....

Top Level did an amazing job on my move-out cleaning from a rental. They cleaned my carpets,…read morekitchen and appliances, bathrooms, and floors. They exceeded my expectations! Mahalo for everything!

I'm not happy to leave a poor review because this company started out on a positive note w/ great…read morecommunication. We requested that the bathroom, kitchen, (including the oven) be cleaned and the baseboards in our apartment be wiped down because our apartment had been flooded. The positives: Communication was great and they were very responsive. On the day of the job, they were punctual and confirmed the job details before starting. The baseboards and the bathroom were cleaned well. Negative: The kitchen however, was a half-assed job. The white chemical residue from the cleaning product was left behind inside the oven and I had to clean the rest of the oven myself as you can see by the black stained rag and black water in the photos. The outside of the microwave was wiped down but the inside was completely overlooked. There were crumbs and food stains as shown in the photo. I would be embarrassed to recommend this company to friends and family and in the future I will do better research.

Kaui is amazing! She's super detailed and always accommodating to our requests and needs. Her…read moreprices are very reasonable and it's easy for us to request her monthly for cleaning maintenance. We so appreciate her and she makes our crazy lives so much more livable!

I don't know what they were experiencing at the time but I was very disappointed with the move-out…read morecleaning service I paid for my prior home. I was told it was because it was "a bad situation". Sure, I can understand that but if the work was going to be challenging, Kaui's Kleaners could have quoted me accordingly before accepting the project or just decline to do the work after evaluating what they saw on site better. What resulted was a frustrating waste of my time and an unprofessional job not worth the money I paid-- even with the "small" discount I received--no matter how they said they strove to do their best. It seems that the project had inadequate staffing (based on security camera footage of people coming and going to the house) and perhaps a lack of or distracted supervision based on what I came across when I inspected inside the house the next day. Why offer to return to "correct" the work after numerous discrepancies (basic, routine things that an experienced company should have spotted and taken care of) were brought to their attention after they said the job was completed and payment requested? Those should have been handled thoroughly the first time. For these reasons, I can't recommend this company. I already told Kaui that. This was the first time that the Yelp reviews failed me at a time when I really needed a job done well.

Great service, great value! Great customer service :) We…read moreused Host&Home for moving out cleaning. 2bed 2bath all included, kitchen, fridge, stove top, floor, and bathrooms. Around $335!! It came out really clean And smells good too. Thank you so much. Recommended 引越し後の掃除をお願いしましたが、全部綺麗にしてくれて335ドルでした。受付の方も丁寧に対応して下さってスムーズにいきました。頼んで良かったです

3 bedroom, 2 bathroom move out cleaning. $600 (plus tip). One cleaner, really nice, but brought a…read morevacuum with dirt already in it. Spent 3 hours and left. I asked for them to come back and finish the job (she spent 35 min addressing only what could be pointed out, kept saying she had to leave). The pictures are from after the second round. When I first called with concerns, I was gaslit about the clean. They did send me a list of what all they don't do (I had booked on the phone). I'm too exhausted to list what all wasn't addressed so I'm uploading some photos. I'll also share what I've had to do after 2 visits so you can make your own decisions. - Re-vacuum my main floor (after the second clean) - Wipe down my fridge and freezer drawers - Wipe down my kitchen counters - Scrub my kitchen sink (she said she didn't have the cleaning stuff to do so) - Address cobwebs from where furniture was - Address cobwebs from upper corners - Wipe down window ledges - Clean my own shower (after saying this wasn't originally addressed) - My kids shower floor was visibly untouched - Cleaned the inside of my microwave - Cleaned the grease filter above my stovetop - Magic erasered my walls where furniture and items were on shelves - Erasered my light switches and outlets - Scrubbed my own closet tracks (this is something I knew they wouldn't do) - Wiped down my blinds (we have two sets that are plastic - just two - untouched) Moving out with all your stuff is gone is already stressful. Cleaning up after a $600+ cleaner doesn't help. I had to borrow a vacuum cleaner, buy a hand broom and dust pan, buy extra swiffer dusters (she took the box she asked me to buy since she didn't bring any), buy a hand scrub for the showers. I don't have to heart or energy to call them again. I'm just exhausted and sad about the whole thing. It does align with why we're not mad to leave Hawaii. The work ethic here is different (coming from someone born and raised here).

I reached out to this clean sweeps for a deep clean, and they got back to me almost immediately…read more Within just three days of contacting them, I got a walk thru, quote, and my entire house was spotless! I live on a dirt road near the ocean, so dust builds up fast, and when I moved in the window screens were so thick with dust that I didn't even want to bother cleaning them. They cleaned my windows and screens so well that they look brand new. My home feels refreshed, bright, and honestly even cleaner than the day I moved in. I'm extremely impressed with their efficiency, attention to detail, and how quickly they scheduled me in. Highly recommend!

Yelp referred me to 4 companies so I decided on this company from their reviews and their website…read more From Yelp messages, my correspondence was with Cienna who gave me 2 quotes. 1st for cleaning rooms and vacuuming for $250. 2nd for cleaning rooms and windows and vacuuming for $275. She sent me an invoice via email to pay $100 deposit. On day of cleaning, Dennis texted me that his team of brother of sister were here. Male employee who was originally from Panama did a good job of cleaning 1 bathroom, cleaning windows and vacuuming for bedroom and living room. He called Dennis to let him know that 2nd bathroom with walk in shower was super dirty. Dennis texted me that I will be charged a little more for deep cleaning. Female employee did a great job on cleaning walk in shower Both of employees went over 2 hours by 30 minutes to finish. My amended invoice was $340.41 with tax.

I have used MP services twice now for cleaning: the first time for deep cleaning and the second for…read morepost-construction after I had painters, flooring, and woodwork done within a period of four months. The crew did an excellent job and were very thorough. For the deep clean, they cleaned my family's apartment which had been neglected for decades. There were layers of dirt, dust, and grease and the bathrooms were in dire need of sanitizing. The MP service crew did such an exceptional job, and I was amazed at what they were able to accomplish. They are polite, friendly, and very competent. I would recommend them to friends and family without hesitation.

After a logistical nightmare of moving out of state, I forgot to book cleaning services for my…read morerental apartment. It was a Tuesday and I needed my final walkthrough to get done on Thursday night since I was leaving Friday. I contacted a bunch of companies who were already booked out 2 wks. Meliza and another lovely woman (I'm sorry, I forgot your name,) was a blessing! Very sincere and carved out time to help me out. They came very prepared and let me tell you, these ladies worked their butts off!!! Their teamwork was impeccable! Communication was great! They kept me posted throughout the process, asked questions and answered all of mines! The apartment looked better than when I first moved in by the time they were done. I truly appreciate these ladies! Thank you!!

Nate is my go to guy to clean between rental. Nate is detail oriented and easy to work with. I…read moreappreciate his professionalism and work ethic.

Nate (Dustbusters) did a fantastic job! He came out on New Years Eve for a water issue. It turned…read moreout to be a much worse water problem than I originally thought. He stayed for hours, until the problem was thoroughly solved and my place was safe from what could have even turned into a health issue. This guy really goes the extra mile! My only regret is that I can't give MORE THAN 5 STARS! You should take my word for it on this one: NATE IS GREAT!