Best laundry mat in TOWN! All washers and dryers work very well. Prices are reasonable! Although…read moresometimes customers get lazy and don't clean up after them selves which is disappointing. But high majority of the time the staff does a GREAT job keeping the laundry mat clean and debris free.

Clean and well maintained parking is a challenge if you're in the height of the day, other than…read morethat, it's all good

Top notch service. I brought a load of sodden towels after a flood in my home and they washed and…read moredried them all for a reasonable price, and turned them around in less than a day! Can't say enough good things about their fluff and fold!

I have been a loyal customer of this laundromat for a VERY long time, but after my recent…read moreexperience, I will not be returning. I came in with six or seven loads of laundry, so I was constantly moving between machines, loading clothes and adding detergent. I had only been there for about 20 minutes when the owner approached me in a very casual, unprofessional manner and asked if I had clothes in one of the washers. He pointed toward the front of the laundromat and said someone had pulled them out because they were "just sitting there." I told him those were my clothes and explained that I was the only person handling several loads. With only two hands, it naturally takes time to get detergent into every machine. I had already added detergent to that washer, and instead of taking a moment to ask the customers in the building if the load belonged to anyone, someone removed my clothes with the detergent still all over them. What disappointed me the most was the complete lack of accountability. There was no apology, no acknowledgment that what happened was wrong, and no effort to make the situation right. Instead, I was questioned about what time I arrived and whether I had even been inside the building. Ironically, he even admitted he had seen me when I arrived, which confirmed that I had been there the entire time. To make matters worse, I had stopped at the store beforehand and only had enough money to buy a small bag of detergent powder. That detergent was mostly wasted when my clothes were removed from the machine, and I was left with the inconvenience and expense of having to figure out what to do next. If a washer contains clothes covered in fresh detergent, the reasonable thing to do is ask the customers inside if the load belongs to anyone before removing it. Assuming it was abandoned without making any effort to verify ownership is unacceptable. I was so upset that I took my wet clothes to another laundromat to finish drying them. This experience showed a lack of professionalism, respect, and basic customer service. I also can't help but think about how frustrating this would have been for someone who is elderly, disabled, or doesn't speak English fluently. Situations like this should be handled with much more care and consideration. Unfortunately, I will not be returning, nor will I recommend this laundromat to others.

Update on this review - the owner refunded me my money and took out the alteration they did so I…read morecould take it to a different seamstress. I kept my review up because I feel it is appropriate to tell the public that the dry cleaning is amazing, but the alternations are poor. I received a call today from the owner asking me to take down my review because it was misleading. I was stunned. Original review - I'm leaving three stars because the dry cleaning is great. The reason I am writing this review is to warn people to not take alterations here. I thought this would be a one stop shop, but they completely ruined my satin skirt. I took it in with the request of a small hole repair, and the person who did the sewing completely ruined it. I am attaching photos of the before and after. I intend to talk to the owner this evening to see what they can do. I truly cannot believe how bad it turned out. I could have done a better job myself.

Owl Cleaners has been our family dry cleaning service for years. Edward and his team are fantastic…read more We live in PG and work in Monterey but the quality of work and customer service make the trip over the hill to Carmel well worth the effort to keep our business with Owl Cleaners. They are a great team!

5-Star Review: Sudz Cyber Laundry (Carmel Valley) Just used…read morethe Sudz Cyber Laundry at 201 Mid Valley Center and it was excellent. Super clean, modern machines, and very reasonable prices. Friendly, helpful staff made the whole process easy and stress-free. Easily the best laundromat I've tried in the area--highly recommend!

Owner was super welcoming and friendly. She made sure I was able to get a free wash after knowing…read morehow much laundry I had. The laundromat is incredibly accessible and all the workers are kindhearted and ready to lend a hand if you need it.

Beware! I've been a client there for years, but new management is horrible. They burned my pants,…read moreclearly down the seam where they were ironed. Manager said they were sunburned and refused to take responsibility. Also, they now staple the ticket to your clothes.

DO NOT TAKE YOUR CLOTHES THERE!!! This was the second time…read moreI had my St. John jacket dry cleaned. The zipper pull is missing some crystal strands and gold chains. They tried putting what was left of the crystal strands back with a makeshift cheap wire. I feel like the wire will rub against the fabric ruining it. The female at the front 1. Tried to blame it on the number of times dry cleaned--once I told her this was only the second time dry cleaned ever she then 2. Wanted me to call St. John to tell them the zipper pull was made defective??!!!--I told her she was incorrect as the zipper pull was what attracted me to purchase this jacket and it was well made. 3. She then said "maybe someone in the back did it. I will tell the manager"--she is the owner. "She said what you want to do?"--I told her not bring anything here anymore!

Theres lots of washing machines and dryers too, clean place its a good place too wash your cloths…read morethey have a bending machine if you forget to bring your detergent and change machine

Pay individually each machine with a credit card. So that you won't need to carry so many quarters.read more

This review is for the Sudz Monterey location!…read more This place is SO awesome. The owner was working today, and she was so helpful and sweet. It was my first time there and she made sure I knew how things worked. The machines are really nice quality and don't leave any funky smells on your clothes like some laundromat machines do. I was able to wash my really big bed comforter for ten bucks which is a pretty good value I think! At other laundromats it's cost me $12 bucks just to use the larger washing machine so I'd say this is a steal. The place was clean too and you can use their card system, or pay with cash or credit/debit. Nice location too, just off the highway near Del Monte Shopping Center. I'll definitely be back again!

I called and was told it was $2.50 per pound. When picking up my receipt and it says $17.50…read more Minimum purchase order $17.50. I probably bought in 3 pounds of clothes in assuming I'd be charged around $7.50-$10. Nothing was sad when I dropped my tiny bag of laundry off. This person could've added a little bit of value to their business seeing I was a new customer by telling me there's a minimum charge order price when I brought in a tiny bag of clothing. When I picked my clothes up on Sunday at noon, the young lady was pretty blah. She told me $17.50. I was surprised, but I gave her a $ 20 and said you can keep the change. She replied "do you want to receipt?" I said "sure and thank you." And then just silence... grab my laundry and walked out. How difficult is your job? Are you that unhappy that you can't be polite?

Visiting the area and wanted to wash and dry items. Laundromat is immaculate, speed queen front…read moreloading machines, nice hot dryers. Spent 1 hr to complete 2 wash loads. Reasonable price of $5.25 for washer. Icing on the cake was meeting the on site owner Bobette, chatting about the local area and other issues. Thanks Bobette, I'll see u again when we're in town!

Yes, yes, yes! We…read morecame to Monterey after a few days in Yosemite and rather than paying a fortune for laundering service at our hotel, they recommended this wash and dry. I think the pricing It's $22.50 for anything less than 10 lbs. We had about 11 lbs and I paid less than $25. We dropped off around 9am and had it picked up by 4pm. It smelled amazing and folded intricately.