Update to original review posted on April 10, 2025 re: complimentary consultation…read more Previously, a review was left expressing concerns about a consultation fee. The office, particularly Dr. Tyska addressed the situation. Consultations are complimentary, and the fee was promptly refunded. Dr. Tyska and his assistant Kristen showed genuine concern and listened to feedback, demonstrating a commitment to patient care. The professionalism and dedication to resolving the issue were impressive. My daughter will soon be getting here braces with Dr. Tyska. This recent experience shows me that patient satisfaction is prioritized and that the office is committed to resolving issues.

So disappointed with this business. Buyer beware when it comes to "complimentary" consultation for…read moreorthodontics. The 2 stars is because we once had a great experience 5 years ago. But recently, I had such an unfortunate interchange with their office manager and staff. I called to book an appointment for my daughter to get a quote on another round of braces (she never wore her retainers and teeth shifted back). The front desk told me there would be a fee for return clients but not for new clients. That didn't make sense to me so I said no thank you. I already received a complimentary consultation elsewhere with a quote. And they did NOT charge me. The front desk told me she would have someone call me back. Sure. I got a call back and told the same thing. Ok. Then I proceeded to cancel my appointment. The office (wish I remembered her name), said she would ask the doctors and call me back (again). Days later I received a call and told there would be no fee. Great. My husband brought my daughter yesterday and sure enough, I am charged $85.00. Called and spoke to the office manager. She handled it very poorly, and kept explaining that they did a lot of "extra's" and that the $85 was actually a great deal. The thing is, I didn't ask for any extra's. I just wanted to know if I would be paying the same price for another round of braces and to see if I could get some kind of discount as a returning patient. This manager made a point to say that there was no record of my previous conservations and therefore, she would not do anything. I have worked for years in private practice - Manhattan - selling elective medical cosmetic procedures. I understand how this works. It is not about the money but about the practice keeping their word and honoring their commitment to the patient. I spoke to them 3x before our actual appointment and they still charged me. I am so disappointed with how they now run their business. Very sad indeed.

I have been bringing my daughter to the Clarence office for several months. Before Covid, I was…read moreable to meet the staff who have all been great. My daughter was initially nervous, but the staff was nurturing and patient. Now she goes in on her own without a second thought. They let her pick her band colors and she is always so excited. After each visit, Dr. Forcier personally walks my daughter out to the car to tell me about her progress and next steps. That personal touch is amazing!

From the owner: Specializing in Orthodontics for teens and adults…read more Invisalign, clear braces, and traditional braces.

I am warning people to not go to this orthodontist. My daughter had her braces removed and they…read more"buffed" off the glue and teeth. We had an appt at their dentist today and they buffed off all her enamel and the front tooth is "dipped" in. She has completely yellow teeth and she can't whiten because there is no enamel to protect her teeth. I have a 12 year old that will now need full sets of veneers when she turns 18 because they ruined her teeth! All the dentist today could say was how sorry he was this happened to her. We will be looking at what we can do because they ruined our daughters teeth!

I had a tooth extracted this morning with Dr Koli. I couldn't ask for a better dentist. She is…read morefriendly, polite and the best dentist that I've ever had. You won't find a gentler dentist. She gave me three shots of nova cane, the last one in the roof of my mouth, I never felt any pain. Dr Koli explained everything she was doing. It's not fun having any extraction but she makes it very comfortable for me.

Jim was very knowledgeable and informative, and I felt like I left knowing what I needed to doread more

I have been going to Amy Richter Orthodontics for a little over two years for my adult braces. I…read morejust got my braces off and am moving to retainer. I cannot say enough about how great my experience has been. I was nervous getting adult braces but they made everything easy for me. I got clear ceramic braces but I could also choose from metal or Invisalign. The time frame they gave me was accurate and everyone in the office was very helpful and friendly always. I would recommend to any adult or family for braces.

We visit the Blasdell, NY location. The ladies there are superb! We couldn't ask for a nicer…read moregroup of people for our Orthodontic care. They work with your insurance and budget with ease. Highly recommended

If I could give Dr. Koch ten stars, I would! My 17-year-old son just got his braces off, and his…read moreteeth look amazing! When we started this process, my son had two adult teeth that hadn't dropped down because they were completely horizontal. We didn't know if it was even a possibility to have those teeth come down and be in place, but Dr. Koch was able to do it (albeit with the help of an oral surgeon who was able to place a hook on one of the teeth so Dr. Koch could slowly draw it down). For the first time since he was a little boy, my son has a beautiful smile, thanks to Dr. Koch. He and the rest of the wonderful people in the practice have been great from day 1. I can't recommend them highly enough!

Two of my sons have been seeing Dr. Koch for a couple of years now and we have been so happy with…read morethe care that today- when my 18 year old got his braces removed- I got a consultation for Invisalign! The staff and Dr. Koch are knowledgeable, kind, helpful, and accommodating. I would not hesitate to recommend them to anyone!

We are the lucky winners of children who need braces! I blame my husband. I never needed braces…read more :-P But I digress. Our daughter, age 13, was recommended to see an orthodontist for a consultation by her dentist. It was pretty clear she was going to need braces. We looked around at our options, and settled on a consultation with Owl based on proximity and patient reviews. After our consultation, we went with Owl without question. We've been a patient of Owl for many months, over six months now, I believe. We're fans of Owl for several reasons: ** The initial consultation was very helpful in understanding both our daughter's treatment plan, and payment options. ** Owl was very flexible with payments. We asked if we could pay very low monthly installments until I could apply for my health insurance HSA next year to pay off the bulk of the balance. They were very flexible and agreeable to this arrangement. ** I am forgetful with healthcare appointments. Owl does a great job with reminders when I need them. ** We primarily go to Owl on Hopkins, but if scheduling is an issue, you can go in for adjustments at any Owl location that has an opening. ** Our daughter has felt comfortable with the treatments, even now when she has to go in alone during pandemic times; she is very shy, so this is saying a lot to how welcoming and warm the orthodontia staff is here. Once we pay off and finish treatments for our daughter, our son will be on deck. We'll continue to use Owl for him when we get to that point, since we've had a stellar experience with both the orthodontia staff and office staff at Owl. Thank you, Owl, for helping our daughter smile big and bright, and next, our son! :-D

Nancy in finance is very rude and unprofessional. I had a payment due that I honestly forgot about…read more I told her over the phone I forgot about it there's a lot going on and quite frankly I don't just have the $800 just sitting in my pocket. and she basically called me a liar and made me feel like crap.

I love this place. All the staff members are amazing, and they make sure you feel safe, and…read morecomfortable. They are all so kind! The ortho is amazing. He does his job very well. Definitely recommend coming here!

Lazzara Smiles ... has been a wonderful experience. The office has been very kind, compassionate…read moreand helpful with my granddaughters braces. She smiles going into the office and on the way out of the office. I know from past experience her smile will be beautiful when she is done (3 older grandchildren). Thank you to Lazzara Smiles for all you do.

3rd teenager- 3rd set of braces. 2nd full set with Get It Straight…read more During Covid, they are doing health screenings, keeping visits to a minimum. We have had to order a new set of retainers for Teen #2 as well as regular appointments for Teen #3. We have dropped kids off and waited in the car. During our last appointment, rather than call me in, the tech came out to give me the update on next steps for Teen #3. Still very happy with Get It Straight

My case was well beyond what the orthodontist could handle. However, they were either too prideful…read moreor ignorant to send me to another ortho that had experience with my issues. I spent years listening to an ortho who did not take my best interest into consideration. Maybe this place is good for common teeth problems but them not knowing when they're in over their head is a problem for everybody. Find somewhere better, there's plenty of great orthos around.

Weary about leaving reviews on medical offices because everyone's experience is so different…read more Here's mine: First visit with my toddler. His first ever visit with a dentist. They were FAST. appointment was early 9am so that could be part of it. Almost no waiting to be called back. The hygienist was great with kids. The dentist was nice. They were quick and talked to him the way toddlers need to be talked to. Kind and sweet. He got to pick a toothbrush (BLUEY) and stickers. This place was recommended by our regular pediatrician and I have no complaints.

the absolute worst!!! don't waste your time. rude incompetent staff. Was told four children had…read moreappointments only to show up and find out that instead of rescheduling for the four they only made one appointment and were unable to accommodate us that day. Then we sat there waiting for over 45 minutes past our appointment time for the one kid to be seen