I met some friends here for dinner. It has a nice sports-bar atmosphere with a good beer selection and friendly crowd. My friends recommended the burgers but i had a burger for lunch and wanted something lighter- I tried the fish and chips. After about 10 minutes, our server returned - they're out of codfish. Would grouper be OK? Sure! Another 10 minutes and she's back. They're having problems with the batter and it'll be a bit longer - but I'll get a discount. Hmmmmm.....OK. Getting a bad feeling now. A few more minutes and she served it up....and took off very quickly. The plate held 5,000 French fries and 3 small minnows, about 4 inches long. I cut into one - it wasn't done and I didn't feel like sushi. I told her that the cook should be embarrassed to have served that plate! I had to leave - my friend said they'd take care of the check. I may come back for a beer sometime - it might have been a fluke - but it was very disappointing. read more

The food was very good but the service from Sam was what made this visit so enjoyable. Great ambiance. We will be back. read more

Carolina Ale House - Waverly - Worth the stop :) - Sports Bars Near Me - Charlotte, North Carolina

Ate there with some friends for lunch and had the best service I have had in a while . Our waitress Maddy was very friendly and attentive. Also, my burger was delicious. Will definitely come back read more

Stopped in the Carolina Ale House to grab a few drinks after arriving in Charlotte for a family wedding. The wedding party was staying nearby in the Hilton Garden Inn, so the Ale House was in the same complex, within walking distance. I was surprised to see Angry Orchard on tap all the way down here in Charlotte. Bartender was friendly. Seems like a good spot to watch the game and grab a few drinks. read more

Carolina Ale House - Waverly - Menu - Sports Bars Near Me - Charlotte, North Carolina

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I have visited this restaurant three times in the past month (my child takes an art class at Waverly) and all three times the service has been terrible. Twice my drink took forever to arrive, and both times it turned out the drink order was never entered though the bar and restaurant had minimal patrons. The first visit I ordered an appetizer and it took over 30 minutes to arrive; today my order was incorrect and no one seemed to know which server was assigned to the table. The order could have very quickly and simply been fixed by giving me a small cup of bacon bits but for some reason the server had them create an entirely new one. The food is decent, but Carolina Ale needs to get its act together with the service. Won't be spending the time I'm waiting for the class here again. read more

My sever Ashlyn was super nice and made sure my time went well at the restaurant Very hospitable read more

Went here for a quick beer and to watch the baseball game at the bar area. Drink was given quick and plenty of TVs available to watch from. Ordered wings too and that was good. read more

Carolina Ale House - Waverly - Mango cart beer - Sports Bars Near Me - Charlotte, North Carolina

The great thing about club sandwiches is how they are always presented in a neat fashion, utilizing toothpicks to keep things together and upright. This makes for an enjoyable meal and happy customers. I believe CAH might not have the proper personnel to do such a simplistic task. Three main points here: 1.) Toothpicks were used, but hidden throughout this hilarious slop of a "sandwich." 2.) I'm not sure how it's possible to have three pieces of bread with nothing between them but a partial slice of cheese. 3.) I also have this hesitant question wondering why all the meat is so "wet." Who knows, someone must have been very angry (or something else) when they made this thing. Do not recommend this location that already has horrible reviews, just adding to the bucket-o-complaints. read more

Carolina Ale House - Waverly - Hilarious attempt at a club sandwich - Sports Bars Near Me - Charlotte, North Carolina

This sports bar is big and has lots of seating. There are several tvs to watch your favorite sports game. The service was good and their menu has several pub favorites. They also had some drink specials. We opted for their hamburgers and chicken sandwiches. Both sandwiches were very good and a generous portion. read more

We are staying across the street in the hotel this weekend. Meeting family that just got in for a late dinner. Being so close, we decided to give it a try. We were glad we did. Everyone was very friendly from the start. We were lucky enough to have 2 servers, a trainer and a trainee, that were both awesome. The trainee did a great job (only his 2nd shift serving) and the trainer was amazing helpful and friendly. They kept up well with our table and brought a positive attitude and smiles. Then the food. Everyone enjoyed their meals quite a lot. I had the chicken quesadilla, which was super tasty. The rest of my party had seafood tacos, the chicken/ rice bowl, and a cheeseburger. No complaints from anyone. In terms of ambiance, well...we were in Charlotte, in a sports bar, while a Panthers game was on. It was loud...but that is to be expected. Certainly can't complain about that. Overall, excellent experience. Thanks for a great meal and some time with family we haven't seen in a few years. read more

Carolina Ale House - Waverly - Sports Bars Near Me - Charlotte, North Carolina

5 years later and we're ready for another review update. Since my last review I am now a mom and came back to this place for a lunch with the kids. I am pleasantly surprised by how kid friendly this place is while still being fun. With all the tvs and fun decor my kids were vibing. However, we came on a Sunday and our poor waitress was the only person on the very busy floor. With that said she had an amazing attitude and set expectations quite nicely. We sat and the hostess let us know the situation and took our drink order. All in all our food was slightly delayed but everything came out fresh and tasty and we got out pretty easily. I will definitely come back and if a couple more servers we could get back up to the 4-5 star range. read more

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I think Carolina Ale house is better than the 2.5 star review. It's not a five star place but service, food and atmosphere are all much better than 2.5 stars. I've visited this location three times now and every time has been good. I like the vegan options they have (vegan chicken that can be substituted for any chicken dish), about 100 beer options, a great cocktail menu and tons of televisions to watch sports. I only have two negative experiences during my visits and they were both on my last visit. The kitchen or wait staff were backed up and it took a long time to get our food. We weren't in a rush and were enjoying the atmosphere and games on the televisions so it wasn't horrible but it was very noticeable. The second issue was my chicken for my Nashville Hot Chicken sandwich was actually still icy cold on the inside. We were taking this sandwich home so it wasn't a big deal but noticed it when I was packing it up (filled up on fries, chili and wings and couldn't eat the sandwich; luckily the chicken was already cooked and then frozen so no concerns around raw chicken). There were a couple of other minor details but it was obvious this was due to the staff being overly busy and missing a few details. Our server was super nice and did a great job. The food is really good - we had the Nashville Hot chicken sandwich with fries, chili, French onion soup and wings. I like how the wings come either fried or grilled. I struggle finding grilled wings. My favorite thing is the Nashville Hot Chicken sandwich (both vegan and non-vegan options are great) and a close second is the French onion soup. read more

Eva was such a good server! Very hospitable and engaging. My family enjoyed our meal very much

Never again. My friend was visiting from the UK and we came here, as we do every year, to play pool. When we ordered at the bar, the barman asked us for ID; something I've never experienced here before, especially given that I'm 42(!) and my friend is 43. I showed my NC license with no issue. My friend then presented his valid UK driver's license, which the barman took to the manager/owner sitting at the other side of the bar. Instead of coming over to speak with us, the manager/owner immediately told him "no" -- and the barman had to return and explain that only passports are accepted. We even offered to show a photo of the passport, but that was refused too. My friend has traveled across the US for years and has never once been turned away with his UK license -- until here. What made this worse was the complete lack of courtesy: if a visitor from overseas came into my bar, I'd welcome them and show respect, not dismiss them without a word. To the bar owner/manager, I would encourage you to remember that every customer interaction matters. Treating people with respect is not only the right thing to do...it directly impacts our loyalty to you, your reputation, and ultimately your success. read more

I was doing Karaoke on a Sunday night when the Carolina Ale House managers had their security aggressively snatch the microphone out my hand! According to them my song was wayyyy too "inappropriate " for a bar full of adults and they had to take swift and immediate action. So instead of letting me hand over the microphone or turn off the music they chose to assault me in front of their customers and staff I called the corporate office in Raleigh and they said if I had a complaint I needed a lawyer to address the issue In any case I'll never go back there because apparently certain "people" aren't welcomed at the Carolina Ale House. read more

Eva was one of the best servers I have had at Carolina ale house she was super sweet and made sure all our food was correct she also was on top of refilling all the drinks as we were eating our meal read more

Service was absolutely awful!! Drinks took forever to arrive - had to get up multiple times to ask for the kids apple juices. Food was cold and the kids meals only arrived after all 7 adults had eaten! Any restaurant should know kids under 4's food should come out promptly. Will not be going back to this restaurant!! read more

Solid sports bar with tons of tv's and great selection of food. Service has been very good every time we've been. Fun atmosphere and very clean. Their burgers are absolutely fantastic! read more

I ordered Fried Shrimp and was disappointed that the breading fell off the shrimp whenever I dipped it in the cocktail sauce or when I bit into it. I just want the cooks there to know that this wouldn't happen if the shrimp has been dried properly before breading and cooking. read more

the food was delicious! very well seasoned!! we will be coming back for the frickles! our server ashlyn was very attentive the whole time made sure drinks were refilled, took dirty plates away everytime and over all great! . we will be back! read more

Services great there. The people there were very nice There was one serving Natalie she was the nicest I would request her when you come here read more

My family and I stopped at the Ale House for lunch on Saturday. When we arrived, they were not very busy. There were a bunch of empty tables. Not sure if our waitress was just having an off day but service could have been much better. Started off taking a while for the waitress to greet us after we sat down. We ordered our drinks and put in our order at the same time. Drinks basically came out the same time our food did and we were missing parts of our orders. Waitress never came to ask if we needed our drinks refilled or if we needed anything. Food did come out hot and fresh once we received it. I am hoping this was just an off day or I do not see the establishment making it much longer. read more

My husband and I like coming here for lunch on weekends when it's nice and quiet. The food quality is good and service from bartender Andy is awesome ! All the people working here are very nice. As long as you come here when it's not busy you'll have a nice meal. We did come on a weekend night when it was crowded and and several big games were on the TVs....we could tell the kitchen was slammed so of course it was a different experience....No need to dwell.....Lunch here is great ! read more

I always have a good time when I go to Carolina ale house, but if it's up to me I like to bring my friends and family to this location specifically so I can ask for Sophie. She's a great server, super quick and a great conversationalist with the sweetest smile. We will def be back to see her! read more

Fried Chicken Alfredo? No sauce. Dry noodles and some pieces of fried chicken on top. Why do people prepare and serve food that they know they would not find appealing or eat themselves. Never again will I order from or eat at this CAH! read more

Carolina Ale House - Waverly - Fried Chicken Alfredo - Sports Bars Near Me - Charlotte, North Carolina

Carolina Ale House Management will never learn. Went in the other night and manager asked what my name was at the bar. Turned around to go to kitchen to never return. What is wrong with with this establishment?! The establishment was empty. The manager was a black man with glasses. When is Corporate going to shake up things and get a new management team. The locals are dying for a change. I've been to other venues and everybody is saying the same things and that is we have all tried our best to like this place but we have ended up disliking this place so much as to never want to return. read more

Weird managers. Kept eyeing us down as soon as we got there. It was definitely strange.

We love Ale House. The menu has a large variety of items to please your whole family. We tried 3 apps, 2 entrees, a salad and a kids meal. Def recommend the Bacon Cheese Fries, Frickles and the new Hot Honey Crispy Ribs were def a fave for rib lovers. My fave sandwich on their menu is the Philly Cheesesteak. I've had to tons of times and every time it's great. Their fries are awesome. Super crispy and thick. We subbed a side salad and it was huge. I tried the 28 Day Aged Ribeye Steak and it was cooked perfectly and full of flavor. It was also huge. We tested the new Tropical Shrimp Bowl and it was also delicious. The shrimp was super flavorful. Our son tried the BBQ wings kid plate. The wings were big and it came with 2 sides. Def recommend. Great location with lots of parking. Service was great. Attentive. Kept our drinks full and checked often. read more

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Decided to give it one more shot since the manager so graciously provided a discount coupon as a make good for our previous mediocre experience. Unfortunately things didn't get off to a good start as there was no one at the hostess stand, so we followed the directions on the sign which stated "see someone inside to be seated". The problem was, there was no one inside to seat us either. We did however get the attention of a server who said "I'm just a server", but to his credit he did hurry off to try to get us some assistance. Luckily we had the coupon or otherwise we would have left like the other two parties behind us did. After another wait, we were finally shown to an open table less than ten feet from where we had been standing the entire time. Then the waiting began again, as it took a while before we were acknowledged (maybe because I'm not Roman Reigns? - inside joke for the wrestling fans out there), as there seemed to be a mixture of employees either running around or just standing around. On the bright side, our server seemed to be hustling as she was playing hostess, clearing tables and being a server all at the same time. She was very friendly and had a positive attitude, so that was a welcome change from my past experiences. Unfortunately (not a good sign having to use that word twice in a review but if the shoe fits...) she didn't come back to refill drinks or give us an apology for the wait or a status update on our food...so it was at this point we both agreed that we would have left by now (35 minutes and counting since we arrived) if we didn't have the coupon (not a good sign). She did eventually come back to provide a refill and tell us that she would have our food in less than 3 minutes. I hope no one placed a bet on the under as it never had a shot.. We are sure our food is sitting under the lights by this point as we see her waiting on other tables even though we are now at 12 minutes past the "less than three minutes" mark. The group at the table behind us just got up and walked out as they got tired of waiting and being ignored. Again, we would have done the same if not for the coupon... 15 minutes after the "it will be here in less than 3 minutes" statement, our food finally arrived and of course we got fries instead of tots and the food was lukewarm. We gave up, as we didn't want to wait another hour for a refire, so we asked for our check and proceeded to wait and wait and wait some more as we were told the manager was working on the coupon adjustment to our check (15 minutes). Finally after more than an hour at this place, less than ten minutes of which actually involved food and drinks, we received our check and bid farewell to our third and final time at this establishment, as unfortunately (there's that word again) not all things get better with time, three strikes and you're out, and in the case of Carolina Ale House, third time was not the charm. I don't give out tons of one star reviews, but this one was well deserved... read more

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Found this placing walking in the area. Good environment and friendly staff. Looks like a great place to watch a game on weekend . read more

Carolina Ale House - Waverly - Sports Bars Near Me - Charlotte, North Carolina

Slow service, burned coffee and they were out of basic menu items. Becoming Less impressed with this group with every visit. At least it was clean. read more

This place is freezing cold. Patrons do not eat or drink when you have a ridiculously cold environment. Get your head out of your ass and turn the heat on. You deserve to fail if you won't keep your customers comfortable. Period!!!" read more

An so/so visit. Firstly they were low number visitors and still we stood at doorway for a few minutes before being greeted them longer yet to get seated. Place was barely busy. Then they tried seating us in the high top bar seats - we had little kids. Meals were fine and a credit the franchise for value added kids meals. The facility itself had some maintenance issues. We pointed out to staff an electrical issue and seemed like a trivial issue to them (see picture). Thank goodness the beers were cold and refreshing. Wait staff was overwhelmed- delayed getting utensil to eat apple sauce that was ordered or beverage too-offs. . And can't forget to share how the other waitress wet wiped a table to throw all the food and crumbs to the floor and left them for the duration. read more

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While visiting North Carolina to celebrate our wedding with our family, we decided to make a reservation for 17 at Carolina Ale House. While our tables were not ready at the reserved time, things quickly turned around when everyone arrived and our waitress, Yaya took care of us. She was the most professional, attentive and kind waitress my husband and I have had the pleasure of meeting. Our drinks were always filled and she was very attentive to any question we had. Our newly merged family, with several grandkids had the best time! read more

Definitely don't recommend this place Took 40 minutes for our food to come , and another 15 for the beer read more

Carolina Ale House - Waverly - it took exactly 40 minutes to make this burger, I order a beer took 15 minutes , this is the second visit and sucked both times - Sports Bars Near Me - Charlotte, North Carolina

I had a wonderful dining experience at Carolina Ale House thanks to our server, Kailyn . She was attentive, friendly, and made excellent recommendations. Her service truly enhanced our meal, and we will definitely be back! read more

Hot pretzels and cheese were good. Hamburger made wrong. Shrimp was greasy. Just not a good experience for the cost. read more

Carolina Ale House - Waverly - American Food - Sports Bars Near Me - Charlotte, North Carolina

Ordered a bowl of chili, a chicken Cobb salad, a kids cheeseburger with fries and fruit, and a kids quesadilla with fries and fruit through Ubereats. Was missing the chili, an order of fries, and the dressing for the salad. And the bag was tied and stapled when we received it. So 3 of the 4 items we ordered were missing or incomplete. When I called, the female manager stated that she just got there and wasn't sure what happened. Clearly she didn't care. A few months ago they had 4 employees OD on the job (no joke). They may need to drug test again. Their service is completely unacceptable. Luckily there are dozens of places nearby that do a great job. read more

Carolina Ale House - Waverly - Sports Bars Near Me - Charlotte, North Carolina

This is the second Carolina Ale House location that I visited and per my recommendation- it was amazing!! As a table, we shared Chicken Nachos and it was HUGE! It fed the entire table. I ordered a chicken tender salad, one friend ordered a salmon Caesar, another friend ordered wings, and another friend ordered the southwest burger. No one complained about their food. There was free parking with multiple parking spots, so no need to worry about that! It was very clean and the customer service was amazing. This visit was a great one! read more

This is a real ale house - dozens of taps with the ales from different breweries in the United States, also nice list of local beer. Personnel is nice, food menu is not bad. Like this place really much. read more

Carolina Ale House - Waverly - a wooden table with a glass of water - Sports Bars Near Me - Charlotte, North Carolina

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