Stopped in for a hockey game over the weekend. Friends daughter was playing and wanted to cheer her on. Location was easy to get into and there is plenty of free parking. The lot was pretty full though because the Citadel was also playing hockey at that time. Smaller arena had just enough seating for family and friends. Didn't order any food or drink, so can't comment on that. Didn't go upstairs either, so can't comment on that. Ice was frozen, which makes for a better hockey game. Zamboni driver seemed to know what he was doing. Kids had a blast and we enjoyed watching them play. read more

Carolina ice palace is fun but a tad bit dangerous! My friend was in town from Albuquerque and we went ice skating a few times when I lived there, so we decided to check this out! It was a lot different from the ice rink in Albuquerque. I enjoyed the frequency in which the ice is cleaned it made for a slippery ride and I wasn't expecting such a well maintained rink to be so far down south. It's also a pretty fair price. I don't remember how much it cost but I thought it was pretty affordable for an open skate. With that being said, I did have a few issues. Firstly, the service is just okay. It's not very informative and there are no signs that teach you how to lace up your skates. They also don't explain what's safe and what isn't. I feel this way about most skating rinks but I think in an ice rink being verbally told the rules or having an informational video play would be really helpful. I went to ask for my size skates and the attendant wasn't very helpful and just gave me a random pair. After getting over my initial fears and gaining some confidence, my friend, who is an ice hockey player fell. I also saw someone fall right on their face! I understand falling is a part of skating, but I think the reason we fell was due to the dullness of the rental skates and less due to faults in our technique. This place is definitely at your own risk. I overheard another patron telling her friends to ask for white skates bc the blades tend to be a lot sharper bc they aren't used as often. Overall, if you are looking for a fun place to hang out in north Charleston and a fun activity to do, this is definitely a great place! I would bring my own skates or at least ask for a sharper pair. I think with a bit more instruction and tlc with their rental skates this place would be even better! Definitely, check it out! read more

Carolina Ice Palace - Skating Rinks Near Me - North Charleston, South Carolina

A one of a kind and obviously needed in Charleston to keep hockey viable. We went to watch a friend play in the adult league and then had an adult beverage or two at the bar. Not bad. Good service and a lot of work for someone to keep this place viable. And it is. read more

Carolina Ice Palace - Skating Rinks Near Me - North Charleston, South Carolina

Great place to take the kids, even first timers! They have ice "walkers" that little beginners can use until they get the hang of it. Great birthday party spot! Just make sure there are no hockey games on the day you want to go. read more

Literally missed an hour of skating waiting for a pretzel... how hard is it to put a pretzel on a plate and fill a cup with cheese. The place itself is alright but management needs to watch more closely and make sure all areas of the business are operating smoothly and efficiently. If I had known it would take an hour of my day I could have missed out on the pretzel... Update: cheese was cold. Waited an hour still got cold cheese... ridiculous... read more

Very amazing place!! We will be coming back I love the music and food is pretty good. Fun place for parties and kids.

We love coming as a family for open skate! The facility is huge! The bar area is large and very nice. I wish I was more open to the rest of the ice rink rough, maybe with a viewing area or something similar? We hope to try out their birthday party option for our daughter this year though! read more

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We attended a party here last weekend for my son's classmate. We were in a private area with lots of tables and access to the food/drinks. There is also a door that leads out into the rink so you can avoid the busier public doors. The rink wasn't super crowded, like it can be during the holidays, and the rink supervisors (especially my buddy Matt) were keeping people in check and quick to get to people who had wiped out. My son needed one of the pvc pipe walkers ($3 to rent), as did a lot of the little kids. We used hockey skates (I played in college so you won't ever catch me in figure skates) and they were in good condition. read more

Carolina Ice Palace - One of the party areas - Skating Rinks Near Me - North Charleston, South Carolina

Rather dirty, lots of trash lying around. Trash cans are full. Women's tea leaves something to be desired.

The first time was a wreck going, because of my toddler and some of the staff getting a little to close to the parent-child line. Our second visit with our daughter was a huge success! The first time she screamed the entire time but this time she got it! Thanks to the skate guards tonight for letting her figure it out and not being to pressure oriented! It really made it easy for us! The facility is always great and clean. The options for the food and bev are plenty which is great if you have picky kids. Did I mention it's clean?!? Will be back soon for the bar! Cheers! read more

Carolina Ice Palace - Mid-skating - Skating Rinks Near Me - North Charleston, South Carolina

Paid online from 12:30 pm to 2:00 pm. Didn't get to start skating until almost 5 minutes late. Then on top of that the workers stopped us from skating at 1:50pm. That's cheating the paying customers 15 minutes of skate time! Just wrong when you have kids watching the clock and hoping to get all they paid for! Wrong! read more

The only ice skating rinks in the area that offer public skating times. Snack bar for the kiddies, Penalty Box Lounge for the adults. The bar food is pretty good - about what you'd get at an Fudruckers / Applebee's and beer is reasonably priced. As a hockey player and former rink rat, I have to bring this up on the condition of the ice: The Zamboni drivers leave too much water on the ice when they cut it which makes it get rough too fast, this is more annoying for those of us who play hockey than it is for folks at a public skating session, but I just needed to vent. read more

Carolina Ice Palace - Skating Rinks Near Me - North Charleston, South Carolina

I run a charter school and therapeutic summer camp for children with severe disabilities, and we take our children here several times a year. The staff are incredibly accommodating and it's not only technically handicap accessible but realistically accessible as well. The staff encouraged us to get the children up on skates, in the training squares or in adaptive equipment. They also reserved the majority of the rink for us and accommodated any needs we had to ensure our kids had fun. The owners are very philanthropically oriented as well and the company seems very rooted in the community! read more

Carolina Ice Palace - Handicap accessible skating! - Skating Rinks Near Me - North Charleston, South Carolina

My students and I came here for a field trip over the summer and we had a wonderful time. Despite having a large number of students and adults to provide skates and walkers for, their staff moved quickly to get us onto the ice as soon as possible. Most of my students had never been on skates before, let alone skated. When we were on the ice, the kids were well supervised by the staff on the ice. They provided the children with lots of attention and were quick to get over to anyone who fell down to see if they were okay or needed help getting back up. My one complaint would be that, when scheduling and booking the trip, it was not communicated that the walkers would cost extra. Fortunately, we had over-budgeted for the trip, but had we not planned ahead that way, we would have been sadly surprised by the additional cost. My kids couldn't have skated safely without the walkers due to their inexperience, so this cost is something I feel should be mentioned early on in the booking process. read more

This was such a fun break from the heat outside! There wasn't too many people on the ice, which made it easier for first timers like us! Our 4 and 6 y/o had the best time and they said it was the best part of vacation! We would've never known about this place had we not been staying at the Holiday Inn across the street! read more

We had a great time make sure to order your time and pay on their website that was a hiccup we had a blast and can't wait to go back https://youtu.be/LqiLO0G5McA read more

I was so happy to have found a full service ice rink in Charleston, but I've been disappointed at every turn by their staff. Impossible to get anyone on the phone at any hour of the day, pro shop is open MAYBE 15 hours a week (depending on the schedules of the 16 year olds who work there), free skate registry is incredibly over complicated and must happen online with additional service charges/fees etc , and I've wasted so much energy trying to reason with Brandon who is in charge of the recreational ice hockey leagues. Zero regard for player safety, officiating regularity, player happiness etc, and zero response to concerns voiced by league players. The organization of the Rec leagues is laughable at best, and would be funny if it didn't put the safety of players at such risk. Rec league is such a mess I'd be embarrassed to be a part of it if I wasn't so happy to be able to play regularly down south. This could be such an amazing place for so many skaters to enjoy if the staff wasn't so careless. Really a bummer. read more

They refused to let my friends and I use figure skates and made us use hockey skates because the figure skates were for people who took lessons only! This was terrible because I'm a roller skater and I need the support around my ankles because otherwise you can roll an ankle very quickly Unless you're a hockey player and can skate with your ankles at a different angle than your legs then don't waste your money. I felt like if I tried doing spins or going fast or backwards like I can with my roller skates I would snap my ankle because there's ZERO support. Needless to say, we left. It was pointless because we would've gotten hurt read more

First time here and had an absolute blast. Had a great conversation with the bartender about places to go in Charleston! Her name was either Shondra/Shawna regardless was an amazing bartender, turns out shes the accountant there! She's knowledgeable and did great job for bartending for the first time! read more

A pretty good place to ice skate if you can skate...there are plastic walkers to aid amateurs. My kids like to skate here when they visit. I have never mastered any form of skating.. so just enjoy being a spectator on the sidelines filming videos. Looks like birthday parties are held here, I didn't try the food..pretty standard fast food selection...there's a bar area as well, and a nice retail shop on the left of the entrance. Skating prices are reasonable. If you are going to do this often, it would probably be best to buy your own skates..as skate rental selection is somewhat limited . My grown son wears a 9 1/2 , which is a pretty standard size? He could not find comfortable fitting hockey skates and switched them out twice and had to settle for ones too tight. Years ago he was the first to get injured here as a child right after they first opened wearing figure skates with sharp front edges cos they didn't have hockey skates that fit. He is now 30. He noticed that the figure skates now no longer have the sharp front edges like in the past . read more

I had never been ice skating before and was REALLY nervous. I'm really good at roller SKATING (not blading) but was coerced by friends. We got a $2 off military discount, and skate rental is included in the price. You trade in your shoes for skates and they also held my purse back there w/ my shoes for me. You can see everything back there so you know they're not going through it stealing anything, but then again you shouldn't keep your valuables with strangers anyways! Anyway, I got my skates on with some help from friends and I waddled my way back to the rink for the first time ever wearing ice skates. I got on the ice and WOAH. It is not as easy as it looks!!! Well after a few times around the ice, we finally tracked me down a walker! The only complaint I had is that there were a lot of kids using adult sized walkers so those of us that needed one had to wait quite a long time to get one because so many kids were taking the big ones instead of ones their size. Well once I got myself a plastic walker I was flying high! I had a lot of fun here. I only fell once and the girls working came over right away to make sure I was ok! The staff was very friendly. since I am clearly a skating novice, I can't say anything about the state of the ice or anything, except that once it gets rough it's tough, but I didn't really have any complaints! I'll be back for public skating. read more

Very nice, and real cheap for military! Great way to just let loose and warm up the legs. Skates are decent and well kept, the rink is smooth and fresh, though the bathrooms can get a little nasty. Still, very happy there's a rink in the area! They offer plenty of support beams for the new skater, and it's not so crowded which I think is a great thing. read more

We had a good Family Day out here... It does seem to be CRAZY busy at the 1-3 open skate on Sundays, there were a lot of birthday parties going on, so we killed a couple hours next store at Lowes and came back for the 3:30-5:30 time, which was less crowded... I think its a bit silly that they make you rent the "walkers" for $3, that help you stabilize on the ice. This was a must for my 5 year old to stay balanced. I am glad they offer them, but I think for safety, they should just give them to you for free. The ice was very rough, a lot of little holes for your skates to get stuck in and trip over, I am not sure if the Zamboni driver is doing it right (don't you hate back seat Zamboni Drivers) I will say we will Definitely be back, as this is the only ice rink in the area, and my kids LOVED it... read more

Perfect local for football, wings and beer. Seems it's still a bit of a secret. Comfy couches, tons of screens and good service.

Fun place to take our grandkids skating. There is a nice room upstairs for sitting and watching. Staff was helpful when one of the boys got a blister. The ice gets re-iced frequently..so that's good too. The food was ok as well..freshly cooked fries and hamburgers. read more

They shut down the rink after waiting 20 minutes. Waste of time and money. Did get a refund, but still pretty upsetting.

Absolutely a nightmare for hockey players. I attended a tournament this past weekend. Wow. The dressing rooms are so small a Mite team couldn't change in there comfortably. The tiny little rooms are also connected by showers, so enjoy changing in sweltering heat. It'll feel great after an hour of destroying your legs and ankles trying to skate on soft, chunky, gouged-out ice. Not only is it insanely warm in the dressing rooms but also in the ice arena itself, resulting in ice so soft you're cutting grand canyons all over the place. Forget stopping safely in any corner, but specifically anywhere near the Zamboni entrance, where the ice levels ungulate like the greens at Augusta with ruts, gritty spots, tire stains, and spaces where the ice doesn't even properly meet the boards. This place is going to hurt somebody. Oh, speaking of hurting someone, a guy on our team broke his ankle in 3 places slipping on the floor of the bench that had 2 inches of standing water and enough room for half of a hockey team. Prepare for that lawsuit. For a venue that is as large as this is, clearly the priorities were not for hockey usage. This place is probably great for birthday parties, however I would be too afraid to let a novice skater on this horrid excuse for an ice surface. Lastly, and I save it for last because I don't know if this has anything to do with the venue itself, but we had an 18 year old and a 70 year old with glasses for referees. Needless to say, fights were happening all over the ice because they weren't calling a single thing. It was a slashing and checking free-for-all (its a non-contact tournament) which resulted in guys needing to take action into their own hands (and fists). Absolute joke. BEWARE HOCKEY PLAYERS IF THERE IS A TOURNAMENT HERE JUST MOVE ON!!!!!!!!!!!!!! read more

Great coming out here to grab a cocktail from the bar and watch amateur hockey matches.

i visited a couple weeks ago and feel that my experience there needed to be known. Upon arriving the building looks a touch dated, but it's clearly marked for entertainment with the building design. Despite it's outward appearance, once we entered the building it looked in good repair with a nice atmosphere, however, that's about where it ended for us. We stopped at the front desk and waited for quite a while before my wife walked into the shop and asked if we could pay in there. The guy said no, but said he'd go find her and quickly did so. He peaked his head in a few doors before returning and stating that she was coming. A small line started to form behind us when we finally saw a rather large lady come from the door the shop clerk found her in. As she was coming through the door she was yelling everything but obscenities at some of the other employees. While I can't imagine working with or for someone like that, it's not my problem or concern. After taking what seemed like a belittlement for not knowing the different packages available for skating i was able to pay a fair rate for small family package that came with food. The front desk lady then quickly pointed us over her shoulder as she greeted the next customer. We followed her point to the shop, where we learned we didn't rent skates from there, the clerk did clearly explain where we needed to go though. Once arriving at the right place to rent skates we were greeted and asked by one employee what sizes we needed and told us that he needed our shoes to swap out while another employee with a reflector belt tied across his chest sat in the corner on his phone, when all of the sudden my wife and I heard the sounds of "love making" coming from his phone. We ignored it, but tried to keep out children back a bit and I ended up shuffling them to a bench nearby while my wife got our skates. Three of the four pairs of skates we got were in great condition with the last pair in what seemed like an ok condition and minus the series of knots in the laces. Once we got the knots out we didn't have any additional trouble out of them despite their obvious age. We finally got to what we came for... the ice skating. It's been a few years, but was able to hold my own and help the kids on the ice. We got about halfway around when my wife pointed out the kid with the reflector belt, who was getting on the ice. I told her to just ignore him, which worked for a while, until one of my kids fell and hit her head. He came skating over after my wife and I got her back on her feet. We were close to the door, so we just shuffled her over and sat on the bleachers. He then attempted to do concussion checks, improperly, may I add. Given this along with our previous encounter I was now super uncomfortable with the kid being anywhere near my child, so I asked if he could get a bag of ice to get him away. Seeing that my daughter was now dramatized and feared getting back on the ice, we decided to just go ahead and take our skates off and get our shoes back. The kid returned with the ice as we were putting our shoes on. As I was trying to console my daughter, he tried to start a conversation with us. I just ignored him hoping he'd go away, but my wife being too nice felt obligated to respond and had a short conversation with him before being able to end it. As he left, she turned to me and explained how he's not all there mentally. I'm not against giving handicapped people a job, but be selective about where you put them, they probably shouldn't be in safety control positions. While we wanted to go ahead and just leave we had already paid for the pizza and drinks, so we went to the snack bar to order it. There were 3 employees in there, all looking less than clean to say the least, but the overall appearance of the kitchen was clean. After waiting what seemed like an eternity, the pizza came out with under-cooked dough. After this we had had enough and decided to leave. Over the door on the way out there's letters that say "Have an Ice day"...yeah, have an ice day... read more

First off, this is not a negative review. The Carolina ice palace is a great establishment with quality skates and decent food. The ice was also in great condition. MOST of the staff was very helpful and nice. However, one employee made our visit nearly unenjoyable (he was possibly mentally handicapped). When we first arrived there was a long like coming out of the room where you pick up skates and skate masters. Two employees were tending to customers while this man sat on his phone in the corner. This annoyed me and my wife a decent amount. He also seemed to be very rude and short to his employees. He was skating on the ice while me and my family were. This employee seemed to care more about fiddling with his radio sash than actually helping people skate. My youngest daughter fell down and he came over to "help" her. But this man definitely did more harm than help. He scared the hell out of her and yelled at my other children to back away from their hurt sister. Overall our experience was great, except for these few mishaps. read more