I had a really disappointing experience at Vinshop Bridal. From the moment I walked in, the…read moreenvironment felt unwelcoming and honestly a bit hostile. I'm 5'10 and slender, and I recently won Miss Los Angeles Chinatown as Queen, so I came in excited to find something special with a bit of variety. Instead, I felt judged and dismissed. When I asked about dresses, the associate kept emphasizing how "expensive" everything was, repeatedly mentioning that pieces were hand-made and costly in a way that felt less informative and more like she was assuming I couldn't afford them. It was uncomfortable and unnecessary. I only got to try on one dress, and even then, there was no real effort to help me explore options or make the experience enjoyable. It felt like she didn't want to assist me or take the time to work with me at all. The shop itself is in a house, which I don't mind, but the customer service was extremely lacking. On top of that, many of the dresses seemed too short for taller girls, which made the selection even more limiting. Overall, I felt unwelcome, unsupported, and honestly discouraged. Qipao shopping should feel exciting and special, and this was the complete opposite.

The owners were so lovely to work with and so easy to chat with. I gave her a vision of what I…read morewanted and she designed my qipao so beautifully. I went back to try on my dress after she had completed everything but I had lost so much weight since the initial fitting that the dress was too big. She immediately fixed it and I was able to pick up my dress in time for the wedding. 10/10 would recommend Vinshop!

Olga took such good care of me, in short notice. I highly recommend Tuxedos By Mike if you need to…read morelook great for an event. A+++

I called and spoke to Olga, she asked many questions and we scheduled an appointment. The…read moreexperience was A+ and Olga really knows her craft. She made the experience exceptional. Thanks Olga you are the best. If you are in need for a tuxedo either to rent or buy, the inventory was very impressive! Such great service.

I had a solid experience at Elite Tuxedo. I needed a black suit on short notice and was able to get…read moreexactly what I needed! Pick up and delivery were a breeze and I felt like I got what I paid for. Will definitely consider using their services again until I buy my own black suit.

Are you ready to join us Elites?…read more Then you have to get a Tuxedo from Elite Tuxedo and raise your status up immediately. Who knows--you may be invited to dinner with the President? I am going to tell you the good and not so good and the reason they did not earn 4/5-Stars: The Good: The Salesmen knew his stuff, understood the different cuts, and was gracious with his time helping me with Tux rental choices, what the packages includes and sizing me. He knew what he was doing and that's 50% of the battle. Parking is free and easy in the Back of the Store. They have a clean nice restroom. They have fitted shirts and fitted pant for my Athletic body. Tux comes with Shoes, Shirt, Tie, Buttons, Cuff links and the salesman will show you how to put it all on. I was thankful that me made the tie up for me at pickup so I just had to put it back on with no adjustment for the wedding day. The Not So Good: When I came to pick up the Tux and tried it on it, they forgot to lengthen one sleeve. The salesman said it looked fine, but it was ridiculously short--he just did not want to be bothered. The buttons they gave me were too small and kept popping out of the shirt--I literally had to keep buttoning it up more than 25 times. After the ceremony I just took all the gold/black buttons off and used the clear shirt buttons. Need larger buttons for this shirt. Two of the buttons were new and shiny gold, and two tarnished old. I was promised new buttons and cuff-links but they gave me old and I forgot to check. One cuff-link clasp was warn and would not stay closed and popped off tot he ground. I had to finish the wedding with out the cuff-links. So in sum--they have poor buttons and cuff-links here--maybe buy your own in Macy's? I was given the wrong shoes at pickup and they did not fit. The salesman acknowledged that and found the shoes that were on my contract but not before telling me to try to fit in the wrong too tight shoes first. Limited rental style choices here. Rental was $185 which is expensive for what you are getting. ---------- TIPS: When you come here to pick up your stuff give lot's of time to try on and check, check, check that it's all correct. There is high likelihood things will not be done right as I experienced. They may tell you it's right to get you out of the store but be tough! Stand your ground! I probably would rent somewhere else next time. If I was more than an invited guest at an important event--I would not rent here. Better practice is to just buy your own Tux. They only adjust sleeve length and pants length on rentals. --- In sum, Tux looked good for the wedding as a guest, but it was a lot of work and time to get it right! Better to buy a Tux if you are going to more than 1 event.

We had an incredible experience at the suit and tux shop in Bellflower, all thanks to Aleena…read more From the very beginning, she was there for us. We stopped by at least three or four times, and each visit, she offered thoughtful advice and tips, never rushing us. She helped us find the perfect tux, and her support didn't stop there, she guided us through fittings, accessories, shoes and alterations, making sure everything was just right. Beyond her expertise, Aleena took time to get to know us and made us feel completely at ease. She truly went above and beyond, and we couldn't be happier with the entire process. At the wedding, the compliments didn't stop and everyone loved how sharp the tux looked. So, thank you, Aleena!

What a great store to get your suit! The alteration is also amazing! The Asian guy who helped me…read moreget fitted was amazing! The suite looks amazing! Just check out my before and after pictures!

From beginning to end Michelle and Lindsey were amazing. This mother and daughter duo made it a…read morebreeze to pick my dress and get it fitted perfectly, they are funny, kind and so helpful. I couldn't have had a better dress buying experience. Michelle even went the extra mile to help me look for my grooms gift. I would recommend this store to anyone Looking for a beautiful dress at a modest Price.

Incredible service! Lindsay listened to what I wanted and NAILED it. They made the process so…read moresmooth and easy. The tailoring process was so quick and headache free. They have such a wide selection and their prices are so reasonable. The quality of the material is truly unmatched. They were genuinely excited for me! 10/10 recommend!

Worst Experience Ever!…read more I took my daughter to Lucy's Formal for a graduation dress. Not only was the dress overpriced but the experience alone just not worth time or hassle. The dress needed alterations and that's where the nightmare began the owner Elizabeth/Lucy who sold us the dress informed me our dress would be ready the following week. Her in store seamstress pretended to show she understood our request & went to pin the dress according to the adjustment we were requesting. We paid for the dress and were told it would be ready the following week. with only alteration payment being outstanding. When we went back the following Wednesday, the dress had been altered, but nowhere near to what we had requested. We asked for knee length and it was longer than knee length she had messed up the right side cup and sleeve, to my amazement she thought we wouldn't notice and expected us to leave with the dress damaged & with a dress that looked completely opposite of what we had asked for. When the customer service girl came to help not only was she arrogant with a really crappy attitude, but no customer service experience whatsoever instead of listening to me about my concerns she was more Worried about whether or not I had paid for the dress even though she had the receipt in hand that said PAID!!! After seeing it was paid for and me telling her 3 times I had paid! She then allowed me to explain that the alterations were not at all what I had requested, she informed me the Seamstress was not available that day to take new measurements but she would take measurements her self and leave notes behind for the seamstress. I was skeptical but at this point I needed the dress to be completed so she proceeded to take notes and was writing everything down thoroughly. We once again left not as confident, & concerned that the dress would not be done in time for my daughter's event. She told us to come back in 1 week. The following week came & days before the dress should have been completed I get another call this time from Itzel informing me that she did not know why my dress was still there, and they had lost all the notes of the alterations that needed to be made. She also shared there was no seamstress in sight so it would take another week for dress to be completed we're now going on 2 weeks. She asked me to come in on a Sunday evening, where she normally doesn't work, but according to her she would be there and could take the time to go over the measurements for the third time to make sure that the Seamstress got the proper notes and would this time make the correct alterations. I showed up Itzel nor the Seamstress were there. And a third arrogant customer service rep assisted or pretended to help me. I kindly asked if she could call Itzel because I had been standing there for 15 minutes & she stated well if she told you she was going to be here she'll be here. 30 minutes later & still no one showed up. Luckily a kind lady by the name of Soila ended up walking up to assist and really if it wasn't for her, the dress would have never been completed. The alterations would not have been made according to my standards and this would have been a complete disaster finally after 3 weeks the dress was completed and I had to go to the seamstress house to pick up the dress because I could no longer trust the incompetence of the store and owner . if I'm rating this place one star it's because it's the worse I can rate If it was up to me Lucy's formal would get zero stars for their horrible customer service, horrible employees! The owner takes absolutely no accountability or responsibility for the actions of her employee total disgrace. I would recommend nobody shop here and save yourself the time and money and go somewhere else because there are plenty of places like this that don't treat their customers the way these people do.

Horrible experience , would not recommend If I could give…read morezero stars . I would give ZERO STARS! We came in with good spirit and questions about accessories. But from the start , I was extremely disappointed with the service. The so call "manager" was insistent on pushing something we didn't want, making the experience uncomfortable. She also acted as if she was busy, even though there were no other customers around. Overall, it felt dismissive and unhelpful. Definitely not the kind of service I expected. I would recommend to go to a different place with better quality.

My Fiancee and I are getting arrangements together for our upcoming wedding. I still needed to…read morefind and coordinate the tuxedo. I looked in the Northridge area and absolutely nothing and no place to rent. So I to went to San Fernando. The options there were plenty. After looking, I walked into this location. Flor was amazing from the start. The options were plenty. Her insight was paramount. The options for your budget and value are there for certain. She was able to squeeze me in to bring in my soon to be brother in law and father in law. I so appreciate her accommodating our schedules. We all got fitted and set. I am secure that her measurements will be fine and she reassured us to fix anything in time for the big day.

Good material, great price. Everything was great. awesome service would go back again for any other…read moreitems

Greg at Black Tie Formal Wear was amazing helping our son find a suit for his First Communion. Our…read moreson really had his heart set on wearing one, and Greg made the whole experience easy and stress-free. We were especially thankful they carried husky sizes -- that can be so hard to find! On top of that, the pricing was great. Highly recommend for anyone looking for great service and affordable formal wear.

Destination wedding Hawaii, rented my boyfriend's suit from Black Tie formal wear Santa Paula, easy…read morefast transaction. friendly and honest. Greg is an excellent tailor, his suit fitted perfectly!! Beyond outstanding! Great experience! Top level service highly recommended.