I totally forgot to leave a review! I had these guys come out in December and help me replace my…read morecarpet with laminate. They were super cool Yvette and she was very helpful. They were competitive with price and didn't lack with the work. They were able to hammer all this out in 2 days. They took care of the removal as well! They really made it an easy process. I would use them again in the future for any flooring needs I have. Thank you guys!

Excellent service and high-quality flooring options. The installation was smooth and professional…read more Prices are fair, though scheduling took a bit of coordination.

I had a great experience with the team. They removed the old flooring in my rental unit and…read moreinstalled an entirely new floor, and the results came out amazing. The floor looks great and feels very durable, which was important to me since it's a rental property. Gene, Angel and the team was efficient and communicated well throughout the entire project. They showed up when they said they would, kept me informed, and the quality of the installation exceeded my expectations.

Great experience with installing SPC flooring, and I will work with this company again if I need…read moreflooring in the future. Gene was professional and had great communication before, during, and after the project. He visited my home to take measurements, show me samples, and he provided an estimate before he left. There was no pressure, and I noticed his attention to detail and quality. After getting estimates from other companies, Concept Materials had a competitive estimate and I felt they would do the best quality work. This job involved replacing a cheap vinyl wood floor with durable SPC. The scope was a living room, 4 steps, and a hallway. Each day two guys arrived on time. Because the subfloor was not flat, they had to pour concrete to level the floor. Overall, they did an excellent job and cleaned everything well. Like many projects there were some unexpected issues, and Gene handled each issue quickly with a good solution.

I recently replaced the carpet in my unit and Sherif at The Floor Store in San Carlos was extremely…read morehelpful throughout the process. He took the time to walk me through the carpet options and helped me find something that worked well for the space. He also helped coordinate the installation during Christmas week, which I know can be a difficult time to schedule work. Everything was arranged smoothly and the installation went exactly as planned. Great customer service and a very smooth experience overall. I'd happily recommend working with Sherif.

My experience with the floor store was awful. We had such a terrible time communicating with them…read more They gave us the run-around and it was impossible to move forward with our project. They're WAY overpriced. We worked with them to try to get the project started for three weeks then gave up. They wanted 100% of our money before the project even began. We ended up going through Whole Wood in San Carlos for our hardwood and we worked with Rolando Lopez at Pure Wood Flooring to complete the project. They were amazing! No joke, we got more done in one day with them than three weeks with the Floor Store. Stay far away from the Floor Store unless you want overpriced material and slow, ineffective communication.

Hi, I am a South City resident for 25 years .. i've been using Harry for about 20 years! Harry is…read morean Excellent choice for all your carpet flooring needs !! Harrys carpets has great customer service if there's a problem Harry makes it right! I had a carpet that crushed out he replaced it no problem! There are a lot of bad contractors out there and Harry makes you still feel there is Hope in this fast moving pace society that people still listen to you do good work and get the job done I'm so grateful for Harry Carpets !

We were lucky to have Harry and his team handle the replacing of the hardwood floors in our…read moreapartment. From start to finish, Harry's team was communicative, professional, and efficient. Caleb was the lead for our project and he was personable and easy to work with, always important when you have people working in your home. I'd recommend Harry and his team to any of my friends or family.

Extremely responsive. got a quote within minutes after sending a quick description of the carpet…read moreremoval job and the photos. And they called out the nuances to discuss with the job. Recommend!

This Company (Fred Thayer Carpets) is the best.We highly recommend this Co.They came before…read moretime,they were polite,clean and the price was fair.Come one come all to those who is looking for good quality,good value and professional service.

Henry and his team installed a carpet runner on two flights of stairs in my home. Henry is…read moreresponsive and flexible. He was able to procure the material cheaper than I could have on my own and provided a very reasonable price. Once the material arrived, Henry was able to perform installation within a few days - they were in and out in five hours, leaving no trace and doing a beautiful job. The team was super kind, professional, and patient even making several samples so we could consider different colors of trim. Wholeheartedly recommend for quality, speed, and value.

They were quick to respond and came over quickly for the measurements which earned them an extra…read morestart. However, I never received the estimate and when I texted (how we communicated) a couple of days later to see when they would be able to get me that estimate, he read the message but no response. I thought that was so unprofessional and I called them based on the reviews, so I'm very disappointed.

Jeff provided exceptional customer service and did a great job with the install of my new hardwood…read morefloors. He was even able to find the brand I wanted, at a lower cost, than the flooring stores in San Carlos.

Jeff Davis is very knowledgeable and patient in explaining things to homeowners. We had a tricky…read morefloor that wasn't flat and wasn't level. The front door was especially tricky because it was installed too low by someone else. He did some grinding on the high spots and used leveling compound on other areas and even managed to make things work around the door. The hardwood floors he installed are gorgeous and you would never know what a disaster we had started with. He is on the job himself much of the time supervising his employee and they both have positive attitudes and really care about craftsmanship. He charges a fair price and at the end he found that the square footage was a little less than either of us had measured so the bill was a little less. This level of honesty is really appreciated.

Wonderful customer service from a family owned business. High quality products with amazing…read moreinstallers. I highly recommend!

Amazing service from start to end. Really happy with the quality of work and professionalismread more

George and his team are true professionals when it comes to flooring installation. The quality of…read moretheir work is excellent, and we absolutely love how everything turned out in the end. Their attention to detail really stands out--especially in the seamless baseboard connections and the precise leveling across the entire space. Our home originally had a mix of carpet, tile, marble, solid wood, and laminate--so converting everything to engineered wood throughout was no small challenge. But George and his team handled it beautifully. The final result is stunning, and every friend who visits compliments our new floors. Thank you, George, for the outstanding work!

Mike was great to work with from start to finish. From our first visit, he took the time to…read moreunderstand what we were looking for, shared his expertise, and made helpful recommendations based on our needs. He made everything from selecting the flooring to payment and delivery smooth and easy. He was flexible, kind, and very understanding, and his thoughtfulness really stood out to us. We visited several other flooring shops, but this shop had some options that we couldn't find anywhere else. They also had competitive pricing and a great variety of flooring. Overall, we had a great experience!

Never again. Small…read morekitchen project was a nightmare. We started last Thursday 10/16/25. We were told it's a one day project (kitchen is approx 106 sqft) Took the day off moved appliances only for the job to not be completed. Missing transition pieces. They come back the next day (another day we took off from work- we both work out of the house). Pieces that were brought were clearly the wrong color. I feel like they were trying to make a quick fix we didn't agree to those pieces when finally someone admits to their wrong doing (they never ordered the transition pieces in the first place). right pieces are order but won't be here until Tuesday. So we wait another 4 days. Upon further inspection over the weekend I notice toe kicks weren't replaced correctly their uneven and off set. I notice chalking everywhere and just crappy work. We brought it to their attention and on day 6 it was semi corrected. But we are going to have to re do at our time and cost all of the toe kicks and quarter rounds. Back to Tuesday 10/ 22/25. Wrong pieces again with no solution but to come back Thursday. Thursday they bring new pieces but it still looks terrible. They're a flooring company. Better solutions should be available. Other pet peeevs. They left my garage a mess duand garbage on the side of my house never picked. We ended up dumping it on our garbage day. We are underwhelmed and so frustrated. Save your time. Go else where. Attached are pictures of all of the work that is currently damaged or falling apart. It's going to cost us to get it fixed plus and time. The finishing work matters to us

This company couldn't be more wonderful. I would never do business with anyone else. They were…read moreloyal, on time and did a magnificent job. I loved each and everyone who worked on my house. The best experience ever!!!