I worked with Jonathan at Masterful Construction for my primary bathroom remodel. He was prompt in…read morehis communication and led the project well. From demolition to final inspection it took just over two weeks, which exceeded my expectations. The subcontractors they used were professional, clean, and speedy. They left the place looking good. I wouldn't hesitate to use Masterful Construction again, but I probably would work harder to make sure I have chemistry with the designer, who I never gelled with. My understanding is she isn't working with them any longer anyway. That said, the bathroom looks great in the end. Masterful Construction aren't the budget option to remodel, but the process was painless and quick, and at the end of the day, that's exactly what I need.

After starting our project with another company, we realized that once demolition began, progress…read moreslowed down significantly. Since we were short on time, we decided to find a new contractor to complete our new house. Masterful jumped in and started construction even before all the design details were finalized because we couldn't afford to waste any time. Atar , the designer, stayed in daily communication with us to finalize the design while the crew, managed by Nur, began work on the rough electrical and plumbing. We genuinely felt like the whole company was focused on us, even though we know they were helping other clients at the same time. We only wish we had met Masterful sooner. Thanks to all their hard work, we got exactly what we wanted and are truly grateful.

We contracted Prime Design & Build to remodel two bathrooms, a laundry room, a staircase, and to…read moreinstall hardwood flooring. Overall, the project went well, and we're happy with the final results. Bryan, our foreman, was a strong asset to the project. Even though he was managing multiple jobs at the same time, his responsiveness and willingness to go out of his way to address our concerns made a big difference. Because we were home throughout the process, we were able to catch issues early and communicate them directly to Bryan, who consistently followed through to resolve them. What Went Well: * The tile and flooring subcontractors were excellent - their craftsmanship and attention to detail truly stood out. * Bryan, our foreman, was responsive to texts and phone calls, listened to our concerns, and made sure they were addressed. He even designed a bi-fold closet door for us, and helped pick up all the material to build it. * Bryan also took the initiative to handle several unfinished items himself, which we really appreciated. * The post-build cleaners were top-notch and left the space in pristine condition. * Throughout the project, everyone we interacted with was professional, courteous, and conscientious. There were no conflicts or issues, which made the experience comfortable for us. Areas for Improvement: * The timeline was a pain point. While we were originally told the project would take 6-8 weeks, it ended up stretching to 12 weeks. * The design process fell short of expectations. Because Prime's in-house designers weren't available, our design work was outsourced. We only received a full design package for the master bathroom. As a result, we ended up creating our own renderings for the other rooms to help communicate our vision to the team. That said, we were very happy with the design and material selections for the master bathroom they did complete. We just wish the same level of attention and design support had been provided for the rest of the project. * At times, resource availability was limited, likely due to workers being assigned to multiple jobs. This led to workflow inefficiencies and delays. Toward the end of our renovation, our foreman Bryan had to personally step in to complete several tasks, such as installing faucets, shelving, and baseboards. He managed to get it done in between site visits and meetings, which we appreciated, but it also highlighted a lack of available crew to close out the project. Despite these few challenges, the quality of the work met our expectations. We appreciated the team's effort and the final outcome.

We hired Prime Design for a home remodel project, but unfortunately the experience has been very…read moredisappointing. There have been multiple unresolved issues with the quality of work and follow-through. One example is an LED light that continues to flicker. It has been more than six months, with many calls and text messages, but the issue still has not been fixed. Another example is damage to our garage cabinet, where a hole was created during the work. We are still waiting for this to be repaired as well. Overall, the lack of timely resolution and poor communication after the project has been extremely frustrating.

David worked on our backyard renovation and did an amazing job…read more His simple touches such as small bench next to a focal bush added wonderful elegance to the garden. David and his crew are extremely hardworking. David himself is really patient, and worked around our schedule without any complaints. He listened to all our requests and tried to complete all of them. I highly recommend David and his team

David and his team did another great job for us last month!…read more We had a VERY unique and challenging request- but that didn't matter! David and his team listened carefully to our needs- and quickly put a plan into place to meet them. Great planning, consultation, check- in and RESULTS!

I just completed my bathroom remodel for my master and my guest bath. My project manager was Marc…read more He did a wonderful job in communicating with me. What was going on and what was happening if I had any concerns, he addressed them immediately and make sure that they met my expectations. I would use Wise Builders again and I would request Marc to be my project manager again on any future jobs that I had. He worked really well with our designer Jocelyn, I appreciated having a designer. Having a designer to bounce ideas off have her expertise on fixtures and toilets was amazing. Jocelyn did an excellent job working with me and when my daughter had some changes to this design, she was very receptive to those changes and helped me update the changes in our design The only thing that could have been better is, if the tile supplier had communicated with Marc that the tile for the guest shower floor was backlogged. Marc worked really hard to expedite the tile and was in communication with me along that process. In order to give us options besides waiting for the tile, Jocelyn, our designer gave us an alternative tile. Looking at the tile floor now I like it better than what I had originally chosen. I have done other remodeling projects and I would have to say that working with Marc has probably been one of the easiest remodeling projects that I have done. I appreciated that I did not have to be so hands-on in the project because I trusted that Marc would get it done.

Overall rating is a 4.5 Project Scope: Full downstairs…read moreremodel. Kitchen, bath, media niche, fireplace, paint and flooring. Vendors: Artistic Kitchen (Mike Ryan), HomeWise (Janelle), Bedrosians (Jenny), Rubenstein Supply Wise team: The 3 A's: Aaron, Alex and Allen. Israel was our day to day supervisor. Estimated Time: 3.5-4.5 months. Wise met this timeline. Positives: Demo: Quick and efficient. They had the place cleared out in 2 days. Prior to demo, their team helped us move our large pieces of furniture into our storage pod. I consider this above and beyond helpful. Flexible: As they started the prep for electrical and plumbing, we made changes and add-on's. For any unforeseen issues, they were responsive. Media niche: The team built out the area exactly to my husband's design. The owner dropped by to view the project and gave us an idea on how to build out the space for our TV mount. We are happy with the result. Fire place: The stone ledger was installed by Oliver per the design. The final product is gorgeous. Kudos to Oliver! Bathroom: Although small, the demo process was challenging as we have a concrete subfloor. It felt like they were grinding for days to prep for the shower. Once we selected our tile, their installer (Jesus) helped us with the layout and it came out beautifully. Kitchen: The prep work for the cabinet install, plumbing and electrical was completed in a timely manner. Wise's cabinet installer, David guided the team through the install process. David is meticulous and skillful at his craft. Allen: This was my first large remodel project and I wanted to have a designer to help guide me through the process. Allen came out to meet us and learn about our style choices and helped us with the challenging process of picking a lot of materials. He kept a spreadsheet which we could update ourselves. I had inspiration photos and he collaborated with us to bring it all together. Allen's design drawings gave us true picture of the final product. So much so that we ended up changing our bathroom tile because we didn't like how it looked in the drawings. Allen was patient, helpful, responsive and has a keen eye for design. Areas for Improvement: Communication, Attention to detail, Slowing down. These things came up throughout the project and mostly corrected to our satisfaction. I will list a couple of examples: Flooring installation: We were considering having our floor vendor do the installation but the savings in our Wise bid was not that much and Aaron assured us that his team was experienced with installing engineered hardwood. We asked the team to pick the planks with the least blemishes and lay them in the open areas while the others could be installed under the cabinets or closets. I don't know if there was a language barrier during communication but my husband ended closely watching the team and picking out the planks himself. This took a fair amount of his time and shouldn't have. We also noticed in the front entryway that some of the planks squeaked and flexed. We could not accept this because it was in a high traffic area. The solution they came up with was to drill small holes and inject enough glue so that the planks would not flex. We were nervous about this but figured it would be better than tearing up a portion of the floor and reinstall them. Thankfully, it worked and there is only a tiny hole which is not noticeable. The ovens needed to be wired for 240V but was wired to 120V. This was clear in the oven's instruction manual. It was corrected. We purchased very expensive outlets for our kitchen island and requested that they be installed flush to the panels. My husband even sent a PDF with instructions in WhatsApp to be communicated to the team. Either it never made it to the team, or they didn't follow instructions. We couldn't redo them because the damage to the panels was not acceptable to us. A couple of cabinet doors had the wrong size hole drilled for the handles. I did map out each door with specific handle size. They corrected this at no cost to us. I created a final TODO/correction list after final inspection and they completed everything to our satisfaction. Overall I am excited with the final results, especially with my kitchen. The Wise team were cooperative, courteous and professional. See my before/after pics.

TL:DR; Will misled us into paying upfront for much of the work that he either didn't complete at…read moreall or did poorly/not up to code. When confronted, he agreed to give us our money back but has failed to make the full payment after 9 months. He also forged our signature to pull permits because he doesn't hold a license himself. We hired Will (aka Wisal) in October 2024 for a fairly large home project, and it was an absolute nightmare. The ordeal he put us through was an extremely emotionally taxing experience for our family. On top of that, he had not honored the refund agreement for the poor and incomplete work. We are now out of the money he still owes us, and we had to find another contractor to correct the terrible work he and his "team" did. Here were the main issues that led us to fire him from our project: 1. Forged Signature: We discovered that Will pulled permits under my name without permission by forging my signature on the paperwork, which he initially told us was pulled under his company's name. 2. Suspicious Electrical Work: Before the scheduled electrical inspection, Will had his team patch up the walls, which would make it impossible to inspect the wires. We found this suspicious, so we asked 4 separate electricians to take a look. Without being able to see behind the walls, they all saw that the work was not up to code. 3. Unnecessary Electrical Upgrade: We told Will we only wanted to rewire the house and to pull the permits. He told us we're required to upgrade our electrical panel. This caused a 3-month delay as we waited for PG&E to do the work. When PG&E responded to us, they told us we actually didn't need the upgrade. We suspect this was Will's attempt to charge us for unnecessary work. 4. Pressured To Pay Upfront: He pressured us to pay upfront for fees associated with the PG&E work (e.g. trenching fees, paving fees, etc). In California, you only need to make a downpayment of up to 10% or $1000 of the total contract price, whichever is less 5. Overpaid PG&E Fees: Will charged us $3,500 for PG&E's engineering advance. We asked PG&E about the charge and were told it was only $2,500. 6. Inconsistent Team: His "team" changed all the time. Will also did not seem to know when his team would work on our house. It was only when we checked and saw that either minimal or no work was done that he would then call his team to ask why they didn't show up. 7. Constant Delays: Will would promise us work would be done by a certain time (e.g. end of the week), but those deadlines were rarely met. For example, he told us the week of February 18th that interior painting and tiling work would be completed by the end of the week. By the time we fired him on the last week of March, that work was still not done. 8. Unprofessional Work: For basic jobs like painting, his team did not cover our floors. We now have paint splatters, scratches, and drywall residue all over our floors and cabinets. After all these issues, we fired Will and demanded a refund, which he agreed to pay on a 7-week schedule. That was back in April of 2025. It's January 2026, and he still has yet to pay us back fully. Do yourself a favor and avoid this company at all costs. P.S. If none of the above points convince you to stay away from this business, run some of the 5-star reviews through an AI detector. Many of them won't pass. I wouldn't trust a business with fake reviews. Would you?

Ah, the joys of homeownership. You think you're just fixing a little leak, and next thing you know,…read moreyou're starring in your own personal horror story--except instead of ghosts, it's a scammy contractor, a roof full of holes, and a rapidly draining bank account. Let me take you back to December 2024. After some heavy rains, we noticed a leak in our living room. Enter Will of Biohazmat (license #957784), who came in like a savior in a time of disaster. We were in a bit of a time crunch, planning to leave for a three-week holiday trip, and let's be real--it does rain in SF in December. Will assured us he'd take care of everything. Roof? Fixed. Ceiling? Restored. Peace of mind? Oh, how naive I was. Red Flag #1: The Mysterious Bathroom Leak One of the first things Will did was open up the ceiling--toward the upstairs bathroom. Now, I had explained, multiple times, that the leak happened after rain. Yes, there had been a small issue last winter, but it was clearly a rain-related problem. Still, Will was on a fishing expedition, hoping to uncover a more "profitable" issue. He eventually convinced me the entire roof needed replacing. I wasn't entirely sure, but hey, the roof was old. Maybe it was time? Spoiler: It was not time. It was a terrible decision. Red Flag #2: The Roofer Who Hates His Job The very next day, a roofer showed up to apply a temporary patch. He was barely inside when he launched into a rant about how Will had been delaying his payments for weeks and how he was planning to quit and work on his own. Now, a contractor's own workers bad-mouthing him before work even starts? That's a neon sign flashing "run" in bright red letters. But between holiday prep and wishful thinking, I convinced myself it would be fine. It was not fine. Red Flag #3: The Disappearing Act We left for the holidays. Will started work in January. I had set up cameras to monitor progress. It was a different roofer - I guess the first one has already quit. Three days before we returned, Will declared the job was done and demanded full payment. I got a few blurry, low-resolution pictures (classic), but on my cameras, I could still see workers moving around. Assuming they were just wrapping up (bad assumption), I wired the money. Terrible. Idea. The Disaster Unfolds Upon returning, I did what any responsible homeowner would do--I climbed up to inspect the work. Oh. My. God. Where do I even begin? Even without being a roofing expert, I could tell this was a train wreck. There were literal holes in my brand-new roof. You know, the thing meant to keep water out. I had a contractor neighbor take a look. Then, I brought in a few proper roofers. They all independently painted the same picture: total incompetence. Some highlights from my roof's tragic new look: The roofing material wasn't properly heat-sealed, meaning large sections could be peeled off by hand. Other parts were over-torched, melting the material and making it brittle. The seals around pipes? Instead of using proper metal flashings and sealants (as is standard), they smeared on some mystery black goo. Around chimneys and walls, instead of applying material properly, they just stuck it on without capping--essentially creating pockets for water collection. Drainage system? Not sealed at all. As if they just assumed water would avoid those spots out of respect. At this point, my frustration had reached Olympic levels. Red Flag #4: Will's "Fix" Was Even Worse I confronted Will, who eventually agreed to send someone to "fix" things. Enter Victor Hernandez, a supposed "partner" of Will's. I asked if he was licensed. Will assured me he was. Victor assured me he was. Fast forward through some back and forth, Victor himself admitted the roof was beyond repair (shocker). So, naturally, Will's solution was... to have Victor re-roof it. Because clearly, the guy whose company just butchered my roof was the right person for a do-over. When I asked what system they'd be using, it was total confusion. They claimed they'd heat-glue the roof but showed me materials meant for cold application. These guys didn't even understand the product they were using. So I asked for Victor's credentials. Nothing. No response. So I did my own digging. Guess what? Victor's license (#1071828) was suspended. He had no roofing license. His general contractor license was revoked due to a lawsuit. I confronted Will. After some discussion, he agreed to pay me back and part ways. Guess what? That didn't happen either as of now. And Then It Got Even Worse... It's been four weeks since that agreement. I'm still owed $9000. No payments. And just when I thought it couldn't get worse--it got worse. Before I had the chance to redo the roof, one of the drainages (the ones they didn't bother to seal) leaked and flooded my baby's room. So let's recap: Replaced a roof that probably didn't need replacing. Got scammed out of $9000. Ended up with more damage than when I started. Flooded my kid's room.

We recently hired this contractor for a complete bathroom and kitchen remodel, and the experience…read moreexceeded our expectations from start to finish. The quality of workmanship was exceptional, with great attention to every detail. Every aspect of the project was completed with precision and care, and the final results are beautiful. What truly set them apart was their outstanding communication throughout the entire process. They kept us informed at every stage, responded promptly to questions, and were always transparent about timelines and progress. They were professional, respectful, and highly organized. Most importantly, they honored the agreed-upon schedule and completed the work on time without compromising quality. If you are looking for a reliable, detail-oriented contractor who takes pride in their work and values customer satisfaction, I highly recommend them. We couldn't be happier with our new kitchen and bathroom.

We hired Wojtek to renovate two of our bathrooms, and we are beyond thrilled with the outcome. From…read morestart to finish, the entire process was handled with professionalism, making it a completely stress-free experience for our family. Wojtek was fantastic at managing entire project and coordinated all crews flawlessly so we didn't have to worry about a thing. All work was completed in a timely manner and when done everything was left clean. Wojtek was honest and upfront with estimates from the very beginning and there were no surprises. While it might have been slightly pricier than other quotes we received, the quality of the work and piece of mind were defenetely worth it. We would highly recommend him and his crews to anyone looking for a high-quality, reliable and professional general contractor. We will defenetely reach out to Wojtek with our future remodels!

I'm really thankful for Prime, especially Daniel. A few months back, I contacted Prime for an…read moreestimate on renovating my kitchen and two bathrooms. Daniel visited my home to check out the project and give me a quote. He was polite and professional, and I really liked his suggestions. After comparing estimates from several companies, I chose Prime. Yoyo was a big help in shopping for materials. She guided us on where to go and what to look for, and she was very professional. I'm happy with how everything turned out and I love my new kitchen and bathrooms! I definitely recommend their service.

Excellent work and honors guarantee! I hired Prime for renovating the exterior of our century home…read more It was previously a poor paint job that was peeling, with rotted wood in many places. Their team worked for a month to restore the old hardwood, and worked with me and all my nitpicks without complaint. Months later, I noticed a spot that had been missed, and their team came out to repaint it. Then almost a year later, there was peeling in the joists from settlement of the house, and their team came out and fixed it at no additional cost. I highly recommend Noah and his team for any project you may have.