Apparently left this review as a draft for a couple of years. Soooo ... a good reminder i need to…read moreschedule service again! :-) Excellent communication and service. Aaron was prompt, courteous, and kept me up to date/answered all my questions during the process.

Aaron was very prompt to respond and was able to come out the next morning. He did a great job…read moredealing with the huge amount of very wet lint that had accumulated over many years.

Needed my dryer vent cleaned. Booking was easy/straightforward and price was fair. Technicians…read more(Vance and a partner) came out on time, performed the somewhat complicated clean-out, and tidied up afterwards. They were also very nice. Have already recommended this business to 2 others.

I just had major house renovations happen, and realized it was probably time to get the ducts…read morecleaned, as well as have my furnace looked at, and have the dryer vent cleaned. Very easy booking, and the team that came out (Ziya and Alan) came out and did a great job. When looking at the return duct, they said I needed to replace it, which was totally fine. They were able to come out a few days later with the parts and get everything done quickly. Everything was done with excellent workmanship and communication. Working with Kenny and Emma on scheduling and payment was also very easy. I highly recommend Bay Services

I needed a thorough dryer vent cleaning as it has likely never been done before, and honestly I had…read moreno idea where the exhaust went. Antonio and his team came out on time, provided an accurate quote upfront, performed the work quickly and properly, and communicated well throughout the process (including informing me that the exhaust goes to the roof. Good to know). They didn't pressure me into extra services or anything like that, even though they do offer other services. They didn't even ask for a review. Highly recommended and I'll definitely consider them in the future for any other needs. Maybe even get the dryer vent cleaned regularly!

Super easy to work with, used them for an initial cleaning then our yearly follow up of our dryer…read moreduct. Also fixed an exposed vent that needed a cover.

Jack and his son came out today to clean my chimney. They did a wonderful job and left our house…read moreclean and in better shape than when they first arrived. I love it when a contractor is on time, pleasant to deal with and does what they say they are going to do for the price they quoted. I would highly recommend A-Bove Chimney and Jack to anyone looking for a Chimney sweep!

Used for last 3 years but issue pointed out this year that was actually there all 3 years. Good…read morelocal company but gave me concern the issue was never mentioned before and same person serviced each time. I'm extra cautious with fireplaces.

TL;DR We got ghosted and the job isn't done. $375 gone…read more Reached out for a washer repair. Initially, very responsive and came the next day to do an assessment and repair. He found (what he thought at the time) was the issue, got the parts, and repaired it in 4 hours. We thought everything was good and paid $375 for the repair. We ran the washer later that night and found there was still an issue. We reached back out and he said he'd come back the next day after his other jobs. Communication started lagging here. He initially told us he'd come between 4-6, but didn't say anything til 6:30. Came ~7pm and worked on the washer again. About 1.5 hours later, found another issue and said he'd come back Monday. On Monday, I reached back out and he wasn't super responsive. Heard back that he was at the store getting the part and that's the last we heard from him. We've reached out several times via text, Yelp, and phone call. We've left multiple messages and he's completely ghosted us. I should've done more digging into his past bad reviews, because this is consistent with those. I recommend finding someone else. It's not worth the chance of not getting your appliance fixed AND being out money. We could've just bought a new washer at this point.

I was assigned them by my home warranty company Aug end. Service technician came out promptly and…read morecharged me the service recall fee and diagnosed the problem with my appliance. He mentioned I need to change a part and he was going to submit the order invoice with my home warranty for them to approve. Upon approval, he went ahead and ordered the part beginning of Sep. Since then, the company has not given me an update although initially before ordering the part, they mentioned it should be delivered in less than a week. I have tried calling and reaching out to them over messages, the phone number listed is always switched off and they never reply back. The last thing as a customer you would want is pay these guys and wait for a part and they vanish completely. It's been over 3 weeks and I still have no communication from them. Very unprofessional. Would proceed with a diff service technician at this point as the job could be easily done in 3-4 days turn around time. Sorry ! Update 2: Based on the review feedback from Mark, if there is any delay in parts order, I think it is basic sense to inform the Home warranty company (who gave the service technician vendor the job) as well as the customer with a more accurate timeline. During the time of charging the service fee for diagnostics, it was mentioned the part should be delivered in less than a week. If this was completely off, an immediate timely update would be appreciated. Last, I am not sure how a business runs when they are not reachable on the phone ever, nor any correspondence through messages. Sorry! That's not at all an average customer experience, let aside a good experience.

Interviewed 5 companies for our project, super glad we went with Spot Free. We have a single story,…read moreabout 2600sqft home, with floor vents for forced heating. The gas furnace was about 25 years old and rated for a 1000 sqft home and the ductwork under the house was ripped and torn. Our house wasn't heating, our gas bill was $400 a month alone. Instead of trying to fix the current system, we wanted to upgrade to AC/heat and modernize with ceiling vents. We landed on a hybrid system: 4 ton variable heat pump outside, a backup gas furnace in the attic, whole house filter, 2 zones for the house because of our layout with two gen 4 nest thermostats, r8 ductwork, 15 ceiling vents, 2 air intakes, and all the permits. Their quote included a 3 year warranty on labor, whereas the other 4 companies were only 1 year. Nice bonus perk. The project took 5 full days to complete, and they are coming back Monday for a partial day for final touch ups. Anson came by same day and walked through the property with me, getting the full picture of what we would need. He literally drew everything out, saying it's very important that I understand what is going on because it is permanent. Anson cleared up a ton of questions I had. We talked over vent location, system size, zoning, equipment, everything. He took his time and was very patient. The quote he gave was very competitive to the other 4 I received. I decided on Spot Free because of Anson's care in explanations, his patience and detail, their quality of yelp reviews, the labor warranty and finally their price. I kept the contract though because of Jamie lol she is such a sweetheart. One of the other companies, bigger named and 2k+ reviews offered to price match, but I loved Jamie so much, as well as Anson was so quick to answer my questions over text, and the labor warranty was better. Decided to stay with them even with the price match, although that was very generous of the other company to do. The install itself went super smoothly. Brandon was the lead communicator with us on the project. He, and the whole team, did an amazing job! I felt like he kept us in the loop about everything important, in a non-invasive way, we got the vents mostly where we wanted them (beams/structure dependent), and we could still live in the house mostly uninterrupted with what I felt was still a ton of privacy given the scope and nature of the work. Honestly didn't even notice they were here for the most part, my husband and dad napped through most of the noise lol! The amount of care the team had for our belongings was also very impressive, and noted. They covered everything with plastic sheets, including stuff in our garage like our stroller. That attention to detail was super kind! They also fully cleaned up after themselves every day! Vacuumed, swept, taped up the work in progress vents, removed sheeting, etc. They were also all super careful to keep doors closed, we have 2 cats and I never worried they would be let out. It was a pleasure having the team here! The vents look super clean! Very well done. The thermostats work great, Brandon helped get them set up on our phones in the google home app and patiently, after what I know to be a long day, taught us the various settings so we could get started and ensured all parts of the system were working, much appreciated! We have heat! This is excellent! And the system is so so so quiet! It's just night one after install, but the whole house is an even temperature. Looking forward to playing with the app and sensors to fine tune our comfort here, but it's so easy and it just works so far! I'm super excited for summer, to test the AC out. I'm also looking forward to our next PGE bill, to see if maybe we are saving money lol! Spot Free HVAC is 10/10, wonderful company and people!

Very easy to communicate with and book a quote. I received 3 quotes for our HVAC work:…read more- Spot Free: $21K - Vendor we used: $23K - Another vendor who we used before and were happy with but increased their pricing recently: $32K We decided not to go with Spot Free for 2 reasons. First, the heat pump brand was changed in the quote to one that we did not want (Carrier). We were replacing it due to leakage of carbon monoxide. This is obviously a safety concern for us, but also a peace of mind issue. We had discussed using Carrier at the site visit, but I was adamant to avoid it. Second, Brook mentioned that there was a manufacturer's recall on our existing 1-year old Mitsubishi heat pump (we have 2 zones with 2 separate units) and that we should pay him out of pocket to fix it. I was confused, because we received no information regarding a recall and typical costs associated with a recall are not paid by the customer. Furthermore, we hadn't experienced any issues and we're still within the warranty period from the manufacturer and installer. Brook said he had been processing a lot of recalls on units he installed and Mitsubishi was slow to send parts so it's easier to pay him directly for the repair. I contacted the original installer, who we had a very positive experience with initially, and they said there was no recall. I also looked online and couldn't find any information regarding a recall.

Got the premium package which was slightly better pricing. Easy to schedule and good communication…read more Had to change my appointment due to emergency which was fine. Showed up about 20 min late after the assigned window, but would have been nice to update me earlier. Seems like they did a good job, took around 1-1.5 hrs, however left a lot of dust and debris after on my kitchen counter and on the bed in the bedroom after they left. They also helped me change the air filters in the heater. Addendum: upgraded to add 5 stars after they reached to to rectify the situation. Appreciate it

I requested quotes from several duct cleaning companies through Yelp and Duct Pros stood out for…read morebeing straightforward and reasonably priced compared to others. One big tip skip the promo emails. The deals you get by contacting them directly are much better than what's advertised in those marketing blasts. Booking and pricing experience Communication was easy and transparent. No aggressive upselling, no pressure to add unnecessary services. They also offer solid incentives if you schedule on a weekend and are flexible with payment options, which I appreciated. Service experience The crew showed up on time and finished everything efficiently in about two hours. They did not show up with flashy uniforms or branded trucks, but honestly that mattered far less than the quality of the work. They clearly knew what they were doing and moved with purpose. They went the extra mile by pulling out the dryer and cleaning it thoroughly from the inside, not just the vent line. Bathroom exhaust fans were cleaned properly as well, which is something a lot of companies rush through. Results This is a relatively newer house so there wasn't a ton of buildup, but the work was done cleanly and professionally. No mess left behind and no shortcuts taken. Final verdict If you want honest work, fair pricing, and zero sales nonsense, Duct Pros is an easy recommendation. I would book them again without hesitation.

Breathable did an amazing job with our air duct cleaning and duct repair service at our new home in…read morePortola Valley. We had just moved into a house where the previous owners had pets, and I'm highly sensitive to pet dander, so improving our indoor air quality was critical. The team replaced our worn out ducts, performed a thorough duct cleaning, cleaned out our bathroom fans, and installed MERV16 filters throughout the system. Nir, Felipe, Juan and their crew were incredibly professional, hard working, and very skilled HVAC technicians who took the time to answer all of my questions. Since their visit, I haven't had any allergy symptoms at all, which is incredible considering how sensitive I usually am. The difference in air quality has been remarkable, and I'm so grateful for their expertise and attention to detail.

This is my third time using Breathable over the past 10 years, and they continue to deliver…read moreexceptional service. Felipe and his team member arrived right on time in Pleasanton, within five minutes of our scheduled window, which I really appreciated. What impressed me most was how they took the time to properly install plastic sheets before starting the Type-B system cleaning and dryer vent work - something I've noticed many HVAC technicians skip. They were incredibly organized throughout the entire process, carefully removing and reinstalling components without rushing through the job. The team maintained excellent cleanliness standards during the duct cleaning and bathroom exhaust cleaning, leaving my home spotless when they finished. Their attention to detail and professional approach really shows why I keep coming back to them for my indoor air quality needs. Overall, they did an excellent job and I wouldn't hesitate to recommend their Bay Area HVAC services to others.

Was on time; very thorough. Easy to work with; flat rates. No surprises. Did all vents, ducts and…read morethe drier cleaning under three hours. Accommodated weekend which was very nice.

Over the past few years, I hired two different companies to clean our dryer vent, but the vent…read morebecame clogged again shortly after each service. Then I found James. He quickly identified the true cause of the problem and thoroughly cleaned the vent. I couldn't be more pleased with the results. If you're looking for someone reliable for your dryer vent cleaning, I highly recommend James!

Jason. Great guy came in explained what he was gonna do. Took about 30 minutes. Explain the…read morecondition of the vents and everything was done and very happy.

Technician Jason Jattan provided excellent dryer vent cleaning service at our home last week. He…read moredemonstrated professionalism, punctuality and great customer service. He thoroughly explained the cleaning process and offered 6 months warranty. He shared information about what to do to keep the system more efficient. SierraVENTs price is very reasonable. We highly recommend this business without reservation.