I just had Vinyl Wood Look Plank Flooring installed in our entire lower basement level of our home…read more(family room. utility room and bathroom). I must say that the lower level now looks so nice with this new wood look and this flooring (unlike our early laminate floor) will never warp or curl on the edges as our old floor did. The crew did an exceptional job. They arrived on time and were neat and careful during installation too. This job exceeded my expectations as to how it turned our. Nick who worked with us for the estimate was also on time and kept in contact with pricing and we even made some changes which Nick handled easily with no fuss. We now have a lower level where the floor flows continuously into all the rooms with no more thresholds. Great crew as they worked and were very careful as all cuts, trim, miter joints are perfect!! Glad we chose this place as it was a Grand Opening (Rolling Meadows Location) and even saved some nice amount of money!! Thank You Nick & Crew ... GREAT JOB!! Lou

Went here to get a price on pet friendly carpet and spoke to Vic. My wife and I want to replace the…read morecarpet in 1 bedroom, hallway and 8 stairs. Vic advised the carpet price per square foot included Carpet, Pad and installation. I discussed that we would remove the old carpet and leave the tack strips. The company sent out a third party to measure the job (64.67 sq yards). Boy was I shocked when I saw the written estimate sent to me ( attached below ). $4848.84 which included up charges for measuring the job, $102.59; 2 up charges for installation, $895.27 and $723.71 and new tack strips $233.17. ( so much that these were suppose to be included). Went back to store and spoke to Dina the manager who said those up charges shouldn't be shown on the estimate, they were for internal use only. She redid the estimate (attached below) not showing the up charges and reduced the cost by about $500 ( so much for clear honest pricing on the new estimate). As a retired 30+ year contractor I had an idea for about how much the job should cost ( around $3000 ). I left the store and went to Carpet Outlet , Dundee Road; Palatine. (40 years same Location). Spoke to Jim the owner and gave me an estimate for same quality pet resistant carpet from Mohawk with stain and wear warranty: for $2800 give or take a $100 after the measurement on this Monday (no charge for measurements). Beware on your purchases and check around for pricing. Don't be fooled.

Spoke to Paul on the phone about the different options available to us with a recent dishwasher…read moreleak on our now cupped hardwood floors. He spent quite some time with me on the phone and answered all of my questions politely and professionally. I look forward to using Desitter when the time comes for us to decide on what option we are going to pursue.

I would not recommend or ever use desitter again. They left sanding marks on the floor and did a…read morehorrible job putting on our polyurethane and had to come back to redo it. In addition, the threshold they used to transition from one room to the other was very poorly done. They did an unacceptable job! Stay away.

The experience was flawless from start to finish! Completed early and very professional team all…read morethe way around. Patrick and his team are fantastic!

We had Ridgefield redo our Red Oak Hardwood Floors and they did an amazing job! They have a great…read moreoffice you can go to and check out stain colors and they come to your home and put the stain on your floor before starting the process to be sure you're happy with the color. This company is very professional and efficient. Patrick our Salesperson has been very involved in our project and is extremely knowledgeable and detail oriented. My husband and I won't use any other company!

Cobalt Flooring recently completed my kitchen backsplash, and I couldn't be happier with how it…read moreturned out. The craftsmanship is flawless, every detail was done with precision, and the finished product completely transformed my kitchen. It looks even better than I imagined! Dave was wonderful to work with. He took the time to help me with every selection, answered all of my questions, and made the entire process easy and stress-free. I never felt rushed, and his attention to detail and commitment to making sure everything was just right really stood out. The entire team was professional, knowledgeable, punctual, and took great pride in their work. They kept everything clean, communicated throughout the project, and made sure every detail was perfect before they finished. I am beyond thrilled with the results and can't stop admiring my new kitchen every time I walk into the room. If you're looking for a company that truly cares about quality, craftsmanship, and customer satisfaction, Cobalt Flooring is the one to call. If I could give them 10 stars, I absolutely would!

I wish could have given any thing below the one star rating to this company because of its highly…read moreunprofessional, deceptive, arrogant, threatening and biased service. We were shown samples of Mohawk carpet at our house and we chose "Homefront 3" (the highest quality) but we were deceived and forced to accept an inferior quality but same color carpet to be installed. We also asked them verbally and in writing many times to bring the same samples shown to us before at our house along with the carpet we chose to be installed first before the installation so that we can match what we chose and we would be getting, but this highly rude owner (David Simon) of this company not only refused to do so as per agreement but also compelled us to come to his showroom again and see the sample and the carpet there which made no sense because he could have shown us any thing to there which did not mean that we would be getting the same carpet we chose to be installed at hour house. But having no choice and paying half money in advance in cash (he preferred to be paid by cash) we went to his showroom and he showed a small (about 8X10 feet) piece of carpet of the same color with no manufacturer's specification on it which seemed lesser in thickness and quality, so we refused to accept it. At that point he started yelling at us and he was very disrespectful with my wife. When we demanded our money back, not only he refused to do so but also challenged us to do whatever we can. We left his showroom with disappointment and regret why we chose to do business with this company. Having no choice again, we decided to accept the inferior quality carpet he was trying to sell. So, my wife called him to agree with him, but at this point he was more ruder and dictatorial and said that he does not trust us (we are senior citizens) and if we have to install the carpet I do not know when it would be installed but if we agree to do so. you have to pay the remaining half money in advance in cash. This was another violation of the sales agreement (by way the the sales agreement this company wrote for us without our consent has no terms and conditions on it in case either party defaults or want to cancel or to seek amendment in it). We felt like a hostage at this point and kept thinking what to do to get out of this enforced mess on it. Finally we requested an attorney from a church to seek help. This attorney is a nice man but very old and retired an we did not know his license was inactive and not able to take this company to court. He was of no help and for some reasons spoke in favor of this mighty company and told us to avoid being sued by this company. Now it is more than two months this company is not only holding our money illegally but demanding more money and threatening to sue us because he knows it is going to cost us more to go to court, and when as matter of fact neither this company ever delivered and installed the carpet we chose at our house nor even followed the flawed sales agreement it wrote for us. For some reasons there are many reviews in favor of this company but please read the reviews of a few victims of this company specially when it comes the review Ms. Nancy S. She faced the same what are being made to suffer.

Excellent work. Refinished adjacent wood to match perfectly. Spend the extra for dust collection,…read morethere was hardly any dust. Thank you Family Flooring America.

I recently had my floors completed with Family Flooring America and they were spectacular! Ann was…read moreexcellent to work with and I have already recommended her to several friends for their future projects. She has excellent communication follow up and really helped us to get what we were looking for in a floor. Ann has tons of experience to share and definitely worth the drive to their show room. If you have the opportunity to pick the install team, I can't recommend Angel enough! He was our install lead and did above and beyond in my opinion for an install. He ensured the team did top notch clean up every night and put as much of the house back to normal each night to ensure it was livable. Angel even mocked up suggestions for us to pick for transitions and had excellent ideas from his 20 years of experience. Overall, I would highly recommend this company and will only work with them moving forward for flooring needs.

I worked with Nick to have luxury vinyl plank flooring installed in my condo in Chicago in June…read more2025. Everything went alright, he was somewhat responsive, and the installation team did a decent job. The floor isn't completely level, and it's very noticeable in some areas. I also asked about baseboard options but never got a response. The baseboard they installed looks nice, but I found it odd that I wasn't allowed to be involved in choosing it, considering it's my home and my money. About four months later, I noticed that one of the planks had broken because the floor beneath it is uneven. It's right by the entryway, so it's very noticeable and would be an issue if I were to sell the condo. I wasn't angry because I understand that mistakes happen in construction, but I messaged Nick multiple times and never got a response. The messages were delivered, and that's how we primarily communicated. I also called the store three different times over four days and was basically told to contact Nick because they hadn't seen him. I told one employee that Nick wasn't responding and asked what I should do, to which he said, "I don't know what you should do." I don't think it was too much to ask to have my floor repaired after only four months, but I was treated like I was being needy and annoying. I suspect they'll respond with a story about how Nick never received my messages, which is obviously untrue. Even if that were the case, the store should have followed up with him and made sure he responded. Bad customer service, I regret using them. Once you've paid, you'll be ignored.

This is definitely the place to go to for all of your flooring needs! We couldn't be more pleased…read more Working with Mario and Joan was a great experience and it helps that they are extremely knowledgeable and professional. We original purchased carpeting for our entire house since it hadn't been replaced for 30 years. They were efficient and helpful with ordering samples that I could look at in the lighting of my home and were very patient since many times I could not make up my mind as we talked about different shades and padding. We were so pleased with the carpeting, that we ordered a new vinyl kitchen floor that was impeccably installed. Mario and Joan are sincerely kind people and we had a lot of fun working with them! Look no further. This is the place To go to for all your flooring needs! Thank u

We LOVE to support small businesses and here is why.... Dary Carpets is amazing from the first time…read moreyou talk to someone on the phone to an in person meeting (no stress or hard sales) to install date!!! The entire process you felt heard and cared about all with a side of great sense of humor too!!! The team who tore out our 2 rooms of 10 yr old carpet and installed wood floors were just fabulous I expected layers and layers of dust and there was none!!! They were so very detailed and clean with their install process and it was perfect! For the quality of the floors to the install process the price was more than fair!! In fact, compared to other quotes they were cheaper in regards to all the work they do!!!

I was impressed from the first time I stepped in there. They were very helpful without being pushy…read more Very knowledgeable. The installers were very professional and polite. I would recommend them to anyone

I have purchased remnants and had them bound into carpets several times at this store several times…read moreover the past 7 or 8 years and it was always a good experience and great prices.. I believe that they had a change in management in the past year or so. I ordered carpet to be installed on a staircase- they promised that it would take about 2 hours and scheduled an 8 am instal. The installers showed up 5 hours late and said it would take 5 hours to install due to cutting the rug etc... and they were late because the company had overbooked them on other jobs. I sent them away and got a refund. I was very disappointed with the drastic change in the company- used to be so much better.

This is our second experience with E.C. and they continue to be head & shoulders above the…read morecompetition. Service is impeccable (thank you George!) Selection is outstanding- whether you're looking for a remnant or custom order. And pricing, unbelievable!!! They were nearly $1500 less than a competitor's quote for the exact product and square footage. It's mind blowing. Plus their installers are top notch; they do a beautiful job and are extremely professional, courteous, and punctual. Not to sound like a commercial but really, why go anywhere else?! On our previous purchase with E.C. they undercut Home Depot's bid by more than $1500. This time, they crushed another small, local store. In the future, we'll save gas and time and will start and end with E.C.